Thailand Travel Agents

An Unforgettable Trip to Thailand & Vietnam! 🇹🇭🇻🇳✈️
Destinations: Phuket & Bangkok, Thailand | Da Nang & Hoi An, Vietnam
First, we want to give a HUGE thank you to Minah and Kimkim for helping us create such an incredible vacation experience!
I am normally the person who plans all of our vacations, but this trip was different. There were so many things I wanted us to experience, multiple destinations, and several flights to coordinate. Quite frankly, I just didn't have the time to map everything out myself.
During my research, I came across Kimkim. Of course, I did my homework and dug a little deeper to make sure the company was legitimate. Even though everything checked out, I was still a little skeptical. But I decided to take a leap of faith, and I am SO glad I did!
Minah Was Absolutely Wonderful! ❤️
Now, let me tell you… I asked a MILLION questions! 😂 And because I was still a little skeptical in the beginning, those questions often led to even MORE questions.
Through it all, Minah was patient, responsive, professional, and always willing to provide answers.
I gave her our budget along with a list of experiences that were important to us. She returned with several options, thoughtful recommendations, and suggestions that made our trip even better.
One recommendation in particular really stood out. I had selected a place I wanted to visit, but Minah suggested another location that offered a similar experience in what she felt was a much better setting. Thankfully, I trusted her judgment because the original location I selected actually closed before our trip! And let me tell you, the place she recommended was absolutely GORGEOUS!
She also suggested additional experiences that weren't originally on our list, including a fishing village excursion in Vietnam.
OH MY GOODNESS! That experience was AMAZING! 😍
From the cultural experience to the incredible food, it ended up being one of the highlights of our trip. And I'm going to say something that might surprise a few people…
The food we enjoyed during that excursion was even better than some of the Michelin-starred restaurants we visited! 🤯🍽️
And trust me, those Michelin-starred restaurants were TOP TIER! That should tell you just how incredible the food was!
Our Tour Guides & Transportation 🌏
Throughout our trip, we experienced a combination of private tours and small-group excursions.
Our private guides and drivers were consistently punctual, friendly, professional, and knowledgeable. The transportation was beautiful, comfortable, and well maintained, which made traveling between destinations even more enjoyable.
We also want to recognize our wonderful tour guides:
🇹🇭 Phuket, Thailand: Pupae
🇹🇭 Bangkok, Thailand: Gifty
🇻🇳 Da Nang, Vietnam: Nu
Each of them helped make our experiences memorable, and we truly appreciated their hospitality and knowledge.
Another thing I loved was knowing that help was always available. If I had questions or needed assistance during our travels, I could reach out to Minah or the local contacts provided, and someone would respond quickly.
That level of communication and support gave us peace of mind while traveling internationally.
A Few Things Worth Mentioning for Future Travelers
Although we had an AMAZING experience overall, I do want to share a few things that could have been handled differently. My intention isn't to take away from how wonderful our trip was, but rather to provide constructive feedback that may help improve the experience for future travelers.
1. Phi Phi Islands Small-Group Excursion
We booked what was described as a small-group excursion to the Phi Phi Islands. However, when we arrived, there appeared to be approximately 40–50 people on the catamaran.
Personally, I would not consider that a small group.
When I reached out afterward, I believe I was told the group should have been closer to 30–35 people. Even that number seems fairly large for something advertised as a small-group experience.
It honestly felt as though the excursion provider was trying to fit as many people as possible onto the catamaran.
That said, we still had a GREAT time! The experience itself was wonderful. I would simply recommend that travelers clarify the maximum group size beforehand so expectations are aligned.
2. Vietnam eVisa Issues — An Expensive Lesson Learned
This was probably our biggest hiccup during the entire trip.
When we arrived at the airport in Bangkok to catch our flight to Vietnam, we were informed that there were errors on our eVisas and that we would not be allowed to board our flight.
Imagine being at the airport, ready for the next leg of your vacation, only to be told you can't go! 😩
We immediately reached out to Minah, who connected us with David. He was able to arrange emergency visas for us at a cost of $150 per person, allowing us to fly to Vietnam the following morning.

Thankfully, because our scheduled excursion was a private tour, they were able to adjust the timing to accommodate our delayed arrival. However, we still lost valuable time that we could have spent enjoying Vietnam.
We also had additional unexpected expenses, including another night at a hotel and transportation back to the airport the following morning.

Here is why I'm sharing this particular experience.
While we were at the airport, we were asked whether our travel agency had completed our eVisa applications for us. When we explained that we had completed them ourselves, we were told that travel agencies often assist with this process to help prevent errors.
We were never informed that this might be an option.

Now, I fully understand that we completed the applications ourselves, and I take responsibility for that. However, had we known assistance might be available, we certainly would have asked about it.

My recommendation to future travelers: If your trip requires a visa, ask your travel planner whether they can assist with the application or review it before submission. It could potentially save you time, money, and unnecessary stress.
I also believe this is an area where Kimkim could improve its process by proactively offering guidance or assistance with visa requirements.

3. Our Café Excursion
One of our scheduled excursions was a café day, where we planned to visit multiple beautiful locations.
Unfortunately, when the day arrived, we discovered that one of the cafés on our itinerary was closed on Mondays.

This is something that should have been verified during the planning process, especially since the excursion was scheduled in advance.
Now, here's the funny part…
The second location was SO BEAUTIFUL that we were actually happy to spend more time there! 😂❤️

We ended up not regretting missing the first café at all.
However, I do recognize that another traveler might have been extremely disappointed, especially if that particular location was something they had their heart set on visiting.
It's simply a reminder of how important it is to verify operating days and hours when building an itinerary.

I almost forgot to mention the hotel accommodations! 🏨
Since I had plenty of hotel points to use, I booked our accommodations in Bangkok myself. However, for Phuket and Vietnam, I wanted to experience local hotels, and Minah helped arrange those stays.
🌴 Phuket, Thailand – Orchidacea Resort
Beautiful, clean accommodations with friendly, helpful staff and a decent breakfast! Now, let me warn you about one thing… THE STAIRS! 😂 Be prepared to get your steps in! After the first day, we quickly learned that we could have the staff drive us up to our room, and that's exactly what we did! We still chose to walk down using the road instead of the stairs. But hey, if you love climbing stairs and getting in a good workout, this resort has you covered! 🤣 Overall, we really enjoyed our stay.
🇻🇳 Hoi An, Vietnam – Hoi An Rose Garden
We absolutely loved the location of this hotel! The staff was friendly and helpful, the breakfast was surprisingly good, and the massages were wonderful! The hotel appeared to be a bit older, and while the rooms were fairly basic, everything was clean and well-maintained.
The beds weren't quite as comfortable as we would have liked, but honestly, after our long days of exploring, we were so exhausted that it didn't affect our sleep one bit! 😂
Both hotels gave us the local experience we were hoping for, and we appreciated having accommodations that fit our preferences and travel plans.

Would We Book with Kimkim Again? ABSOLUTELY! ❤️✈️

Even with those few hiccups, we had an absolutely WONDERFUL vacation!

Traveling internationally, especially across multiple countries, comes with the possibility of unexpected challenges. What matters is how those challenges are handled and whether the overall experience delivers what you hoped for.
For us, it absolutely did!

Minah listened to what we wanted, respected our budget, offered recommendations that enhanced our experience, and remained accessible when we needed assistance.
Because of her planning and attention to detail, we were able to enjoy experiences we might not have discovered on our own.

And remember how skeptical I was in the beginning? 😂 Well, I can confidently say that I would absolutely use Kimkim again, and I would specifically request Minah!

Now that I've experienced the process firsthand, I feel much more comfortable trusting them with future travel plans.

To Minah, our amazing tour guides, drivers, and everyone who helped make this journey possible — THANK YOU! ❤️

You helped us create memories that we will cherish for years to come.

Thailand and Vietnam were everything we hoped for and so much more!

Would we do it all over again? In a heartbeat! 🇹🇭🇻🇳❤️

Thank you, Minah and Kimkim, for an unforgettable adventure!

Hotel Reviews

Orchidacea Resort

Phuket

Beautiful, clean accommodations with very friendly, helpful staff and a decent breakfast! Great location! Now, let me warn you about one thing… THE STAIRS! 😂 Be prepared to get your steps in! After the first day, we quickly learned that we could have the staff drive us up to our room, and that's exactly what we did! We still chose to walk down using the road instead of the stairs. But hey, if you love climbing stairs and getting in a good workout, this resort has you covered! 🤣 Overall, we really enjoyed our stay.

Authenticity & Character

It gave me the local vibe I was looking for.

Location

Staff

Very friendly and always helpful and available.

Cleanliness & Comfort

They were cleaning the facility constantly and our rooms daily or as needed.

Hoi An Rose Garden Hotel

Hoi An

We absolutely loved the location of this hotel! The staff was friendly and helpful, the breakfast was surprisingly good, and the massages were wonderful! The hotel appeared to be a bit older, and while the rooms were fairly basic, everything was clean and well-maintained. The beds weren't quite as comfortable as we would have liked, but honestly, after our long days of exploring, we were so exhausted that it didn't affect our sleep one bit! 😂

Authenticity & Character

It provided the character of Hoi An.

Location

We love the location! We could walk to restaurants, cafes, and stores. It provided the local experience we were looking for!!

Staff

Very helpful and friendly.

Cleanliness & Comfort

Its an older hotel, but it was clean.

Activity Reviews

Phuket Giant Water Lilies & Temple Tour

Phuket

Amazing atmosphere, food, and staff. Our pictures came out great! We have received so many compliments.

Quality of Experience

Food

The mango-coco smoothies were unforgettable and the food we ordered was delicious.

Guides, Drivers and Staff

Pupae was an excellent tour guide. She was very knowledgeable. Our guide and driver were both friendly and accommodating. I would want Pupae again if/when I come back.

Transport

Beautiful and clean.

Explore Phi Phi, Khai Island by Speed Catamaran

Phuket

I only gave it a 4 because I wish it was less people. There were 40-50 people on our catamaran.

Quality of Experience

Guides, Drivers and Staff

Transport

The transport to the facility was great. The catamaran was too full and the seats were too close.

Phuket Elephant Sanctuary

Phuket

We visited an elephant sanctuary, and what an incredible experience! You could really see the pride they take in caring for these beautiful animals and focusing on their health and healing. We started with a little education about how the elephants came to the sanctuary, their backgrounds, and how they're cared for. Then it was time to get involved in their daily routines! Each elephant has its own handler, and the bond between them is something special. Since they're together pretty much all day, every day, the elephants recognize, trust, and respond to their handlers. ❤️ Now, what did WE get to do? 🐘 Fed them watermelon, sugar cane, and a special elephant food mixture (don't ask me what it's called because I have NO idea! 😂). 🐘 Gave them a MUD BATH! Yes, we got down and dirty! 🤣 🐘 Finished things off by washing them up! Being up close and personal with these gentle giants was definitely an experience to remember! ❤️ Next up… COOKING CLASS! 👩🏽‍🍳🍜 After getting cleaned up, it was time to put our cooking skills to the test! We learned how to make our own Pad Thai! Now, let me just say… I'm glad they ALSO provided a delicious lunch with Pad Thai and plenty of other amazing dishes because MY Pad Thai didn't quite turn out the way it was supposed to! 🤣🤣 Hey, you win some, you lose some! At least I tried! 😂

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bangkok Floating Market and Temple Tour

Bangkok

Great experience. It was interesting to see how many vendors have stores at the floating market. Although I gave it a 5 my only concern was when we said we didn't want anything from a particular vendor our boat driver would sometimes still stop, not at our request, so they could try and talk us into buying. We did buy a few things but not from those where they purposely stopped. One vendor said she was the sister of they guy driving our boat. Now, if he told us ahead of time his sister was a vendor we probably would have waited and bought some things from her, why not support his family. However we already bought some items and were done by the time we reached her area. The Train Market and temple tour were also great. We visited during a festival and was able to experience the food vendors and dancing. The restaurant was a great choice. We would go back and eat there again.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Romantic Dinner on the Manohra River Cruise!

Bangkok

Beautiful cruise, awesome food, friendly staff, nice views! It wasn't crowded which made it more romantic. It was worth the money.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bangkok Countryside & Café Experience (B)

Bangkok

Beautiful location, great food, relaxing environment. Even with all the visitors that came in for photos I still felt calmness and was able to admire the beauty. I didn't feel rushed and the staff was very attentive.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Fishing Villages & Hoi An Tour

Hoi An

OH MY GOODNESS! That experience was AMAZING! 😍 From the cultural experience to the incredible food, it ended up being one of the highlights of our trip. And I'm going to say something that might surprise a few people… The food we enjoyed during that excursion was even better than some of the Michelin-starred restaurants we visited! 🤯🍽️ And trust me, those Michelin-starred restaurants were TOP TIER! That should tell you just how incredible the food was! More than expected!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ba Na Hills Tour from Hoi An

Hoi An

It was everything we expected and more. It rained during our visit, but for us it added to our experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Exploring the Ancient Ayutthaya

Thailand

Great experience. My husband loves history and ancient architecture so this was the perfect for him.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful time in Thailand. Our advisor Bella, brilliantly organised some quite tricky travel arrangements for our family so that the whole trip involving flights, train journeys and car transfers went without any problems at all. All of our guides were charming , informative and passionate about the places we went to, especially Marty and Pednoi. We especially enjoyed our hotel in Chiang Mai- peaceful with lovely staff.

This was one of the most stress free holidays we have ever had. Thank you Bella for your care and attention.

Hotel Reviews

Nysa Hotel Bangkok Sukhumvit 11

Bangkok

Just one night here but it was fine.

Bangkok To Chiang Mai Overnight Sleeper Train

Great fun!

Buri Sriping Riverside Resort & Spa

Chiang Mai

Lovely setting and lovely people.

Aonang Villa Resort l Lifestyle Beachfront Resort

Krabi

Good position.

Novotel Phuket Kamala Beach Resort

Phuket

Our Ocean suite was amazing.

Activity Reviews

Bangkok Highlights Exploration

Thailand

Great guide.

Elephant Nature Park Morning Half day Visit

Chiang Mai

Beautiful setting and experience.

A visit to Bua Tong waterfall or Sticky waterfall

Thailand

Loved it!

4 Islands Sunset Cocktail Cruise + Bioluminescent Night Snorkel

Krabi

Cancelled because of weather

John Gray's - Hong by Starlight

Phuket

Great day out.

Private Hong Island Tour by Traditional Longtail Boat

Thailand

Good swimming and sailing.

Baan Hongnual Cooking Class in Chiang Mai - Small Group - Morning session

Chiang Mai

Great fun and very well presented and planned.

Half-Day Doi Suthep Temple Visit - Private Morning Tour

Chiang Mai

Great views

Welcome to Chiang Mai and Early Check in at the hotel

Chiang Mai

Went seamlessly from pick up at the station to getting in at the hotel.

Tea Plantation Visit in Chiang Mai

Chiang Mai

Very pleasant.

True Taste of Chiang Mai with Evening Foodie Tour

Chiang Mai

Fabulous experience of local places and food.

Temple Treasures of Chiang Mai

Chiang Mai

Guides, Drivers and Staff

Yaowarat Street (Chinatown) Food Tour

Thailand

A bit rushed on a very busy evening.

Benjamin from KimKim was amazing to work with. He paid attention to what I asked for and put it together for me. We worked together on the planning until I was happy with the plan. He picked great accommodations for me both on Phi Phi and Chiang Mai. He was able to score a great elephant sanctuary experience for us. He also was extremely responsive when I requested assistance during our trip. I highly recommend Benjamin and the entire KimKim team.

We had an amazing time in Thailand thanks to Lilian and Nana!
From the planning to the execution, all parts of this trip were fabulous. We wanted to travel once in our lives where we just showed up to the airport and someone had a sign with our names on it and just whisked us away and did all of the work for us. This was it! And... I'm never going back to organizing and planning trips myself. Planning a trip for a family of 4 with young adults/older teenagers can be tough. But, all I had to do was communicate our likes and pacing style and Lilian planned it all! It was the perfect amount of sight seeing, adventure, and relaxation. Her hotel picks were fabulous were perfectly located central to the hustle and bustle with easy access by foot or train to anything we would want to see. I especially enjoyed Buri Rasa Village in Koh Samui. It’s a perfect size with not too many guests and just the right amount of gorgeous nature. If I ever come back to Koh Samui I would love to stay here again. And the NYSA hotel in Bangkok was awesome too. Their breakfast buffet was fantastic and had so many food options. I’m also very glad that I upgraded to the two bedroom suite because it was a splurge my family had never done before and that extra space and second bathroom provided such a luxurious feel that it was worth the extra money just for the memories of such an extravagant space. I highly recommend that room type for families of 4 with older children/teenagers.
Upon arrival in Bangkok our guide Nana and her driver took amazing care of us. Nana is very upbeat, high energy, and full of knowledge. We enjoyed her narrations along the drive to each activity as well as her excellent advice on things we could do and places we could eat after our day with her ended. She was able to effectively rearrange our scheduled itinerary due to some closures because of the King's birthday and we truly appreciated that flexibility. She really seemed in tune with what our likes were and adapted to our quite subdued nature with just the right amount of push to get us out of our comfort zone. We especially enjoyed her advice for the markets and suggestions for foods to try.
Thank you for making this the most amazing and easy vacation we have ever had. I truly enjoyed just waking up and having the day planned out and all of the transportation arranged.
Now that I have seen how the other half lives, I think all of our future vacations will need to be splurges like this! It’s an awesome way to travel.

Activity Reviews

Island Organics Thai cooking Class Koh Samui (Joining Class)

Thailand

Phenomenal! Chef Lat is full of energy and so fun to cook with. Her assistants help to pace the cooking, and you always feel like you have someone helping you. The food we made was delicious, and the tour of the organic garden was awesome!

Quality of Experience

Awesome experience. Knowledgeable chef, patient staff, and very fun and informative.

Food

Delicious!

Guides, Drivers and Staff

Courteous and helpful.

Transport

on time and safe,

From The Oldest To The Coolest

Bangkok

Awesome locale with new and fun artwork and hipster-ish sites. Enjoyed the hidden chocolate shop and all the Instagram worthy pics.

Quality of Experience

I wasn't sure about this part of our itinerary, but I am really glad that Lilian suggested it. We had a great time seeing this part of the city and really enjoyed the sites and walking around neighborhoods.

Guides, Drivers and Staff

Nana really knows her way around and was able to show us some really interesting sites. Her lunch restaurant choice was phenomenal.

Transport

The driver was always there to pick us up and drop us off right on time.

Railway Market & Floating Market

Bangkok

This is an absolute MUST DO activity. The drive there allowed us to see more of Thailand than just Bangkok and Nana's commentary along the way filled the drive with so much knowledge and information about Thai history and culture. The railway market is a once-in-a-lifetime experience and the canals take you through so many different styles of homes and shops along the water. We could have spent all day wandering through the markets... and I don't even like to shop or bargain! It is that great.

Quality of Experience

The sites, the smells, the people! There is so much to see and enjoy at the markets.

Food

Guides, Drivers and Staff

Transport

Premium Angthong Marine Park by VIP joining speedboat (Mon/Wed/Sat)

Ko Samui

This was a really fun day. The weather was perfect, the water was warm, and the captain and his crew were accommodating and safe. The walk up the stairs is memorable indeed! And so worth it for that view.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Samui Elephant Sanctuary (Joining morning visit)

Ko Samui

This is a lovely elephant sanctuary where you mostly keep your distance and just observe. You are able to prepare food for the elephants, feed them and pet their trunk, but you mostly get to watch them in their natural state. There is no prodding or coaching of the elephants, and you do not bathe them or get in their way.

Quality of Experience

Guides, Drivers and Staff

Transport

Symbolic temples & Klong tour

Bangkok

It was a hot and steamy day but the temples were worth it! So extravagant and ornate. It is a feast for the eyes indeed!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hoa was an amazing travel specialist. I had to particularly rely upon her expertise for this trip, because it was my first-ever visit to Southeast Asia. I was definitely out of my element.

The trip required extensive planning due to the number of cities and countries involved. Logistics were formidable.

Nonetheless, Hoa seamlessly brought it all together with professionalism, positivity and patience. I LOVED the itinerary she created for me - the specific locales, the accommodations, the activities. I can’t thank her enough. I would have her plan all my trips if possible.

Hotel Reviews

Hotel Muse Bangkok, Autograph Collection

Such a cool spot with an incredible vibe. Was only here for a very short time but made a lasting impression. I wish I had purchased the robe in my room!!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Aviary Hotel

Siem Reap

A very cool boutique hotel with lots of charm. Very nice-sized room. Small but great spa. Best massage of my trip was here.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Na Nirand Romantic Boutique Resort

A lovely oasis. You feel serene from the moment you enter. Awesome staff and service. Very good food on-site.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Tubkaak Krabi Boutique Resort

Krabi

What a way to end my trip! Loved, loved it here. Would move in if I could. Beach is amazing. Sunset to die for. Service and food tremendous. After being in Asia for 5 weeks, was nice to have Italian restaurant on site.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Araksa Tea Experience & Adventure at Sri Lanna National Park

Chiang Mai

Beautiful location. Well set up for agro-tourism. Enjoyed learning about the tea process. Had a blast with my guide climbing the sticky waterfalls at Sri Lanna. She was a delight.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Railway Market & Floating Market

Bangkok

Intriguing introduction to Bangkok. Juxtaposition of chaotic and peaceful environments. Something for all of the senses.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bangkok Symbolic Temples

Bangkok

A must-do. So impressive.

Quality of Experience

Guides, Drivers and Staff

Transport

Reflection of Siamese Art and Culture

Bangkok

Loved the venue and activities. Smile every time I wear the bracelets I made here.

Quality of Experience

Guides, Drivers and Staff

Transport

Night Street Food Tour After Dark by Tuk Tuk

Bangkok

Probably my favorite thing I did in Bangkok. City was particularly vibrant on this evening due to impending water festival. The flower markets were amazing! Guide was particularly gracious in choosing food compatible with my palate. Delicious!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Floating Village by Jeep and Sunset Boat Tour Joining Excursion

Siem Reap

A wonderful cultural and educational experience. So lucky to have done it. So peaceful on the water.

Quality of Experience

Guides, Drivers and Staff

Transport

Local Life Village Participation

Siem Reap

Something I never could have experienced on my own. Grateful. Again, just a wonderful cultural and educational activity.

Quality of Experience

Guides, Drivers and Staff

Transport

Angkor Complex Discovery

Siem Reap

My favorite guide of the trip. So knowledgeable and passionate about this awesome place. I was a sponge soaking up every thing I could. Can’t recommend enough. Lunch was delicious!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Relaxing Time at Oasis Spa

Thailand

Beautiful spa. Gorgeous, private treatment area. Only issue was slight irritation on face after treatment. I have sensitive skin, but it subsided quickly.

Quality of Experience

Guides, Drivers and Staff

Transport

Alms Giving, Doi Suthep and Jungle Temple

Chiang Mai

A truly lovely day with diverse, interesting & exciting activities. I enjoyed them all thoroughly. So honored to participate in the alms giving.

Quality of Experience

Guides, Drivers and Staff

Transport

Elephant Nature Park Half Day Visit (Joining Excursion)

Chiang Mai

Elephants are my favorite animals. So happy to see them being cared for so well here. Great amount of time to walk around and experience them up close. Loved it!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Discover Ao Nang Paradise & Sunset by Private Longtail Boat

Krabi

Wow! This private boat experience was deluxe. I was so well cared for! The crew was just amazing and it was the best way to see the other islands. Food & drink superb.

Quality of Experience

Food

Guides, Drivers and Staff

Transport