Fabulous visit in Cambodia and Thailand
Thailand | Oct 10 - Oct 31, 2026

Janet
Janet D.
Phoenix, AZ | Reviewed on Nov 04, 2026

The trip itself was fabulous. Everything went smoothly in Cambodia. The hotel we stayed in was great. The sub-contracted tour agency in Thailand (Exotic Voyages) provided great transfers and guides. The guide in Bangkok, Ms. Kanyapat, was probably the best guide we’ve ever had. She was thoughtful, insightful, and knowledgeable. She even communicated with the Chiang Mai guide and their main office, to ensure a couple of special requests, that Kien was supposed to arrange but apparently hadn’t, were able to happen.
That’s our only complaint with this trip. Kien was great during the planning and booking process, making valuable suggestions. We exchanged emails in early December 2026 (primarily between the 6th and 9th) about my wish to visit a Red Cross office in either Bangkok or Phuket, and the need to arrange our orientation meeting the Thailand Mountain Trails (TMT) in Chiang Mai prior to our days of hiking.
Neither Ms. Kanyapat nor our guide in Chiang Mai were aware of the Red Cross request. Ms. Kanyapat arranged for us to visit the Bangkok Red Cross office. While in Bangkok, I received an email from TMT advising me that our orientation had not been scheduled. Ms, Kanyapat immediately contacted the Exotic Voyages main office and the guide in Chiang Mai. While I set the appointment, Exotic Voyages made sure we got to the TMT office.
Kien dropped the ball. I reached out to him during the trip about the TMT orientation and he didn’t get back to me until after we had met with them. His response time during the trip was not good (as compared to our Japan agent, Eleanor, who got back to me very quick.

Hotel Reviews
Lotus Blanc Resort
Siem Reap

Very nice hotel. Extremely gracious staff. Comfortable rooms. Nice pool. Great breakfast.

Authenticity & Character
Location
Staff
Very friendly and gracious. Remembered our personal likes/dislikes day-to-day.
Cleanliness & Comfort
Pranakorn Heritage Hotel
Bangkok

Nice rooms & pool. Friendly staff. Good restaurants nearby. Good breakfast.

Authenticity & Character
Nice tropical plantings around the pool
Location
Staff
Cleanliness & Comfort
The FloatHouse River Kwai
Chang Wat Kanchanaburi

Unique and luxurious. The boat ride to this hotel was a bit daunting the first time, but approaching the Floathouse was magical. The room was amazing, floating on the river with a porch to watch the current flow by. The room itself was great, with center bed, romantic mosquito netting, nice ensuite. The food at their restaurant was fabulous. Only drawback is that there's no on-site pool. Have to walk to the nearby sister-resort to swim - which we didn't do.

Authenticity & Character
Never been anywhere like this. Was amazing.
Location
On the river - REALLY - floating on the river! Super cool.
Staff
Friendly.
Cleanliness & Comfort
Great bed. Nice ensuite.
Smile Lanna Hotel
Chiang Mai

Great location, walk to massage, restaurants, night market. Clean & comfortable. Provide a drying rack for cloths, bathing suits, etc. Good food at their restaurant and breakfast. Nice pool. Only issues were that they don't serve any alcohol, not even at their restaurant or pool 'bar'. They do allow guest to buy alcohol and bring it in, and even said their staff would go get it for guests. Other issue is that the pool closed at 7am - kind of early. Would have been nice to take a dip after a long day of sightseeing and dinner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
No alcohol available on-site. Pool closes early.
The Sarojin
Phang Nga

WOW! What an environment. Just magical right from arriving a the lobby. Great rooms with private outdoor lounge. Great pool. Great 'private' beach with activities and bar service. Primary restaurant had great food and neat environment. Staff very friendly and helpful. Would love to go back. Only recommendation is if they could run a shuttle to/from the market a few times a day.

Authenticity & Character
Beautiful jungle landscaping.
Location
Loved the location of the resort. Awesome beach, quiet, private. Pretty self-contained, Not much around that is in walking distance.
Staff
Cleanliness & Comfort
Squeaky clean room and grounds.
The Slate Phuket
Phuket

Beautiful resort. Great landscaping. Good restaurants. Helpful staff. Public beach just outside and across a street from the rear of the resort. Weren't aware of this or that there were many small eateries and shops there. Pools closed too early. Our room was amazing with a private patio and large outdoor bathtub.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Chiang Mai

Great experience. Learned a lot about the Lanna culture. Really enjoyed the cooking class. We made fantastic food. Highly recommend this experience to anyone who enjoys cooking and authentic Thai food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Apsara Dinner Show
Apsara Dinner Show
Siem Reap

Very interesting and entertaining, though a little repetitive and the food was just so-so. We were taken to this event directly from the airport which made for a very long day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Finding The Lost Angkor Temples - Lunch at Srah Srang Village House
Finding The Lost Angkor Temples - Lunch at Srah Srang Village House
Siem Reap

The sights on this outing were amazing. Our guide was informative. Loved the lunch at Srah Srang Village House. Probably one of the best & most memorable meals of our 5-week trip.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kulen Mountain Adventure by Jeep
Kulen Mountain Adventure by Jeep
Siem Reap

Went to some really interesting places. Great driver and guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit The Floating Villages of Tonlé Sap - Kompong Phluk
Visit The Floating Villages of Tonlé Sap - Kompong Phluk
Siem Reap

The floating village on the lake was quite and experience and not for those who only want to see the pretty-side of the country.

Quality of Experience
Guides, Drivers and Staff
Transport
From The Oldest To The Coolest
From The Oldest To The Coolest
Bangkok

Our guide in Bangkok was probably the best guide we've ever had in all of our years of international travel. She was full of information about everything we saw, but didn't overwhelm us. Would have perhaps like to have skipped a temple or 2 and seen a museum or other types of sites.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Bang Krachao Cycling Tour
Half Day Bang Krachao Cycling Tour
Bangkok

Nice environment to bike ride, in a park with no cars. Bikes need to be updated.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Need new bikes
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

Railway market was fun. Our guide navigated through the market expertly. Got us greats seats to watch the train go by. Floating market was fun. Wish the guide had joined us to help assess the products being offered, their reasonable value and assist in negotiations. We got terribly ripped off on an item.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit River Kwai's Bridge and Death Railway Museum
Visit River Kwai's Bridge and Death Railway Museum
Kanchanaburi

Interesting and eye opening. Wasn't aware of the extent of the Australian prisoner-of-war situation.

Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Off the Beaten Track by Tuk-tuk Including Elephant Encounter - joining activity (chauffer driven)
Chiang Mai Off the Beaten Track by Tuk-tuk Including Elephant Encounter - joining activity (chauffer driven)
Chiang Mai

What a day! One of the highlights of our 5-week Asia tour. Our guide, Bigg, was fabulous. Fun & knowledgeable. Loved the up close & personal nature of the Elephant Encounter. Just an unforgettable day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chiang Mai from a Different Perspective by Bike
Chiang Mai from a Different Perspective by Bike
Chiang Mai

Nice bikes and great guide. Didn't feel comfortable bicycling on the roads of Chiang Mai with all of the traffic.

Quality of Experience
Guides, Drivers and Staff
Transport
Similan Island Snorkeling Joining Tour by Speedboat
Similan Island Snorkeling Joining Tour by Speedboat
Khao Lak

Sparse fish and crowded sites. We tend for quiet, authentic experiences rather than large group, commercially run activities. We were on a boat with 40 guests. Our boat was not the only one at the snorkel sites or beaches. There were few fish and a lot of dead coral. We were provided with breakfast, lunch and dinner or so-so quality food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phuket’s Sacred Sights & Giant Water Lilies
Phuket’s Sacred Sights & Giant Water Lilies
Phuket

Our guide customized the day to meet our interests. Visited the Giant Water Lilies, but didn't do a private photo shoot as it was booked out for several hours. At the half-buried Buddha temple she engaged us in some of the rituals that we had only been told about at other temples. Took us to a cat cafe. Had lunch at a Michelin restaurant.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Wat Po & Enjoy Foot Massage
Visit Wat Po & Enjoy Foot Massage
Bangkok

Wat Po should be on everyone's list.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kien Nguyen
Kien
Kien Nguyen
Local specialist in Hanoi, Vietnam | Replied on Nov 05, 2026
Hi Janet, Thank you so much for taking the time to share such detailed feedback about your trip. I'm delighted to hear that you and your group had a fabulous time exploring Cambodia and Thailand, and that you enjoyed the hotels, experiences, and especially the guides along the way. It's wonderful to hear how much you appreciated Ms. Kanyapat and her thoughtful approach in Bangkok. I'll be sure to pass your kind words along to her and our local team. At the same time, I'm genuinely sorry... Read more

Hi Janet,

Thank you so much for taking the time to share such detailed feedback about your trip. I'm delighted to hear that you and your group had a fabulous time exploring Cambodia and Thailand, and that you enjoyed the hotels, experiences, and especially the guides along the way.

It's wonderful to hear how much you appreciated Ms. Kanyapat and her thoughtful approach in Bangkok. I'll be sure to pass your kind words along to her and our local team.

At the same time, I'm genuinely sorry that the arrangements for your Red Cross visit and TMT orientation were not properly coordinated in advance, and that my response during your trip was slower than it should have been. I understand how important these special requests were to you, and I should have followed through more carefully to ensure everything was communicated to our team before your arrival. Thank you for bringing this to my attention. I take your feedback seriously and will use it to improve how I manage special requests and provide support while clients are traveling.

I'm grateful that you chose to travel with us for such a special journey, and it's lovely to know that so many experiences, particularly the time in Chiang Mai and the stay at The Sarojin, became highlights of your trip.

Thank you again for your trust and honest feedback. I hope the wonderful memories from your five-week adventure stay with you for many years to come!

Warmly,
Kien