This was the most stress-free vacation
Italy | Sep 14 - Sep 22, 2026

Michael
Michael V.
Ridgeland, Mississippi, USA | Reviewed on Sep 27, 2026

This was the most stress-free vacation, thanks to Valeria and Lucrezia. A lot of credit to Cristian, our local concierge in Italy. Transfers to and from the airports and train stations made the trip smooth. My wife and I didn't have to navigate any unfamiliar procedures because the support we recieved from the drivers and the concierge team walked us through everything.

Our days did not feel rushed, because the tours were spaced out, allowing us free time to roam when we had the energy, or rest up when we were tired.

Hotel Review
Palazzo Castri 1874
Florence

This was our favorite hotel of our three city vacation. The staff, the room, the meals - everything was perfect. Florence is such a walkable city and the Palazzo Castri 1874 we well situated for our exploration of the historic area. I don't know if we will return to Florence, but if we do, this is the only hotel in which I want to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Sep 29, 2026
Hi Michael,
Thank you so much for your wonderful words!
It truly means a lot to me.
I’m especially happy to hear that your vacation felt so stress-free.
That is exactly what we hope to create at Your Custom Journey: a trip where you can simply enjoy Italy without having to worry about logistics, transfers, train stations, or figuring out what comes next.
It was also a pleasure working with you and your wife, and I’m so glad Cristian and our entire local team were there to make you feel... Read more

Hi Michael,
Thank you so much for your wonderful words!
It truly means a lot to me.

I’m especially happy to hear that your vacation felt so stress-free.
That is exactly what we hope to create at Your Custom Journey: a trip where you can simply enjoy Italy without having to worry about logistics, transfers, train stations, or figuring out what comes next.

It was also a pleasure working with you and your wife, and I’m so glad Cristian and our entire local team were there to make you feel supported every step of the way.
I will definitely share your kind words with Cristian and Lucrezia as well!

And I’m particularly happy that the pace of the itinerary worked so well for you.
Having the right balance between wonderful experiences and time to simply wander, relax, or recharge is such an important part of enjoying Italy.

Thank you again for trusting us with your trip.
It was a pleasure helping you discover Italy, and I truly hope this is only the beginning of many more Italian adventures!
Ciao, valeria