Kimkim Trip Reviews for Costa Rica

4.8
Based on 1,307 ratings
Read 1,307 verified reviews by travelers who booked their trip to Costa Rica on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

8 Fun days in Costa Rica
Costa Rica | Jan 15 - Jan 24, 2026

Jim
Jim C.
Denver, CO | Reviewed on Jan 30, 2026
Getting though Immigration/Customs was lengthy, and traffic made the trip from landing to our 1st lodging a 6 hour ordeal.
Volcano Lodge: Room was adequate, but the grounds were amazing - gardens and thermal pools.
Cloud Forest Lodge: Room was large and comfortable. Restaurant and staff were great
Hotel La Mariposa: Room was large and comfortable, great view of the ocean from the balcony. Dinner menu was lacking. Easy short walk to La Milagro for excellent dinners.
All 3 had great...
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Getting though Immigration/Customs was lengthy, and traffic made the trip from landing to our 1st lodging a 6 hour ordeal.
Volcano Lodge: Room was adequate, but the grounds were amazing - gardens and thermal pools.
Cloud Forest Lodge: Room was large and comfortable. Restaurant and staff were great
Hotel La Mariposa: Room was large and comfortable, great view of the ocean from the balcony. Dinner menu was lacking. Easy short walk to La Milagro for excellent dinners.
All 3 had great breakfasts
Both Kimkim and Serendipity kept us informed as we traveled. All transfers and pick-ups for activities were on-time.
Mariano led a nice hike through Arenal 1968, pointing out interesting features (although the clouds never let us see the volcano). We were never rushed, and enjoyed the waterfall. He was a trouper after his very long day getting us from the airport.
Moisses (Moi) was an enthusiastic and knowledgeable guide on the river float. He took the effort to separate us from the crowds of other rafts on the river - it was like we had the place to ourselves. Saw monkeys and a crocodile.
The Coffee and Chocolate (and sugar cane) Tour was interesting and tasty.
The Night Walk was a disappointment. Martin spoke very softly, especially for a group of 8-10 people. We never saw anything larger than a finger. Likewise, the Santa Elena hike never produced anything other than insects and plants. At least we could see the forest around us, unlike the Night Walk. I would suggest 1 or the other; not both - too similar.
Andres was an amazing guide at Manual Antonio. Seems like he knows every guide there and kept getting (and giving) tips on what to see and where. Very knowledgeable and enthusiastic. Birds, monkeys and sloths
The Catamaran Tour was fun, and we got to see dolphins and whales. Unfortunately, recent rains meant limited visibility and not good snorkeling conditions. Good meal and very friendly crew.
RideCR had the most comfortable vans. We were pleasantly amazed at how courteous the drivers are in CR, especially given the narrow roads.

Hotel Reviews
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

Adequate, small room. Beautiful grounds. Thermal pools were very enjoyable. Great breakfasts and enough choices of local dinner options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio

Nice large corner room with balcony and views on 2 sides. Nice views to the ocean. Easy to get to other restaurants and shops by a short walk or the local bus ($1 per passenger, every 15-20 minutes). Very good breakfast. Did not seem like dinner choices were authentic/local.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

Pleasant and welcoming staff. Large room. Emphasis on sustainability. Nice dining room. Good menu with varied, authentic options.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Arenal/La Fortuna
Safari Float on the Peñas Blancas River
Safari Float on the Peñas Blancas River
Arenal/La Fortuna
Guides, Drivers and Staff
Night Walk at Children's Eternal Forest
Night Walk at Children's Eternal Forest
Monteverde
Guides, Drivers and Staff
Santa Elena Cloud Forest Reserve Guided Hike**
Santa Elena Cloud Forest Reserve Guided Hike**
Monteverde
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

We had a great guide and saw lots of wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

Saw whales and dolphins. Surprisingly good meal.

Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Jan 31, 2026
Hola Jim, Thank you very much for taking the time to share such a detailed and thoughtful review of your Costa Rica experience. I truly appreciate your feedback, and I’m very grateful for the opportunity to have assisted you with this journey. I’m glad to hear that overall you enjoyed the trip and that the accommodations, breakfasts, guides, and transportation met your expectations. It’s wonderful to know that you appreciated the gardens and thermal pools at Volcano Lodge, the comfort and... Read more

Hola Jim,

Thank you very much for taking the time to share such a detailed and thoughtful review of your Costa Rica experience. I truly appreciate your feedback, and I’m very grateful for the opportunity to have assisted you with this journey.

I’m glad to hear that overall you enjoyed the trip and that the accommodations, breakfasts, guides, and transportation met your expectations. It’s wonderful to know that you appreciated the gardens and thermal pools at Volcano Lodge, the comfort and service at Cloud Forest Lodge, and the ocean views at La Mariposa. I’m also happy that our coordination with Kimkim and Serendipity, as well as the punctuality of transfers and tours, contributed to a smooth experience.

Thank you as well for highlighting our guides. I will be sure to share your kind words with Mariano, Moisés, and Andrés—they will be delighted to know their passion, knowledge, and dedication made such a positive impact on your trip. Your comments about Andrés at Manuel Antonio and Moisés on the river float are especially appreciated.

I also value your honest feedback regarding the Night Walk and the Santa Elena hike. This kind of insight is extremely helpful and allows us to better guide future travelers in choosing experiences that best match their interests. Your suggestion of selecting one or the other is very well noted.

Regarding the catamaran tour, I’m glad you were able to enjoy the wildlife sightings and onboard experience, and I appreciate your understanding regarding snorkeling conditions, which can be affected by recent weather.

Thank you once again for trusting us with your Costa Rica adventure. It was truly a pleasure working with you, and I hope we may have the opportunity to welcome you back in the future for another unforgettable experience.

Warm regards and Pura Vida,

Elena Mora
Serendipity Adventures, Costa Rica

Three vacations in one - amazing
Costa Rica | Jan 22 - Jan 29, 2026

Gina
Gina L.
Phoenix, AZ | Reviewed on Jan 30, 2026
Day 1: Picked up from the airport by Alex.  Very informative about the country during the 3.5hour drive to La Fortuna.  He was also very caring and patient when two of our travelers became motion sick.  He took his time and did everything possible to minimize the impact of bumps and curves - well done, Alex!!
Arenal Springs Resort accommodations were beautiful and the staff was helpful and kind.  Food at the restaurants was excellent; however, prices were much higher than anticipated and, as...
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Day 1: Picked up from the airport by Alex.  Very informative about the country during the 3.5hour drive to La Fortuna.  He was also very caring and patient when two of our travelers became motion sick.  He took his time and did everything possible to minimize the impact of bumps and curves - well done, Alex!!
Arenal Springs Resort accommodations were beautiful and the staff was helpful and kind.  Food at the restaurants was excellent; however, prices were much higher than anticipated and, as the resort is rather remote, alternative dining options were not practical.  We opted for private transfers during our vacation so did not have a rental car and an uber for 6-people proved challenging so we stayed on property for meals.  Our breakfast was included, the buffet was full of great options ... nothing lacking.  There are two rooms per building; if occupants of both rooms are showering at the same time, hot water can be sketchy.  The property is well kept, clean and beautiful.

Day 2: Coffee/Chocolate/Sugar Cane tour led by Valerie was informative and fun.  She shared stories about her family as well as the country's history and future with each of these three crops as well as how each is processed.  The sampling was wonderful with sugar juice and sugar alcohol (WOW);  various types and roasts of coffee and the chocolate - dark to milk was DELICIOUS.  I would highly recommend this tour and Valerie.

In the afternoon, we enjoyed a beautiful hike through the Arenal Hanging Bridges with Mariano.  A gorgeous walk with several hanging bridges to test our stability - LOL.  Mariano was an excellent guide: informative, fun and really patient.  A great afternoon that was relaxing, not strenuous.

Day 3: Big Arenal Mundo Aventura Zipline.  For those of us who could participate, this was wonderful.  After watching the video and seeing the warnings we discovered that half of our group (3 people) could not go.  We were super disappointed in finding this out after we had paid.  The zipline itself was not the problem, but rather the very difficult hike from the tractor drop-off point to the first zipline ... that hike was a beast, even for those who are fit.  IMO, this absolutely should have been included in the description as we would have made different selections or, at a minimum, reduced the number of participants for the activity.  I don't know how alternative zipline options are set up but this was a non-starter for ANYONE with health challenges and there is no practical way to stop once you have started.  For the 3 who partook in the adventure, the 12 lines were fun with varying lengths (from 660ft - 3800+ft) and various avg speeds (21mps-34mph)

In the afternoon, we relaxed and enjoyed an educational experience on a farm learning of various medicinal and edible plants wrapping up with a dinner made from those ingredients.  Mary was GREAT and has a true love of the environment and nature ready, willing and able to answer all of our questions.  While we participated by chopping ingredients, the whole group was disappointed in the fact that this was positioned as a "Cooking Class" but neither did we cook nor get the recipe for the dinner that was served ... both of which have been our experiences at other classes around the world.  This was a 4* experience that could have been 5* had those two items been included.
Day 4: The day was spent with a Private Transfer from Arenal to Monteverde.  Our driver, Andrea, was delightful.  The 3.5 hour drive was the worst drive any of our group had ever experienced ... a non-stop winding road that was paved, but rougher than many gravel roads with abundant potholes.  Again, this should have been mentioned as two of our passengers suffered from extreme motion sickness.  We discovered, later, when visiting with another traveler to Costa Rica that there is an alternative way to transfer between these two points - by a 1.5 hour ferry.  This is likely the option we would have selected had we known just how poor the roads were.  Honestly, the terrible road condition is unacceptable given the amount of time you have to be one it - a portion of the drive would have been tolerable, but not the entire 3.5 hours.  There is nothing that Andrea could have done to make this better.    
The Cloud Forest Lodge was spectacular.  Secluded and quiet with one of the largest room/bathroom/balcony combinations I have ever experienced while traveling!  Once again, the food was delicious.  Breakfast was included here, with a full menu.  Ingredients were fresh and service impeccable.  In the evenings, as the temperatures dropped, there is a lovely area with a fireplace where many guests gathered and visited.  It was cozy and comfortable - a real addition to the visit.  There are three  rugged trails on property that are all worth exploring.  As with Arenal Springs,  the resort is rather remote making alternative dining options impractical.  Food was not out of line expensive here.
Day 5: Cloud Forest Reserve Privately Guided Hike with Sergio was wonderful.  Sergio is passionate about the environment and his enthusiasm is contagious.  We were lucky enough to see a male Quetzal, the most beautiful bird in the world for good reason - GORGEOUS.  Sergio explained the various trees and plants along with the life cycle of the Cloud Forest.  This walk was conducted at our pace and Sergio was thoughtful and thorough when answering our questions.  He made this hike memorable for all of us.
Day 6: Our Private Transfer from Monteverde to Tamarindo was pleasant as we had been advised of the poor road conditions, once again, and took dramamine to prevent motion sickness during the 3.5 hour transfer.  We were so happy to see Alex again!
The Cala Luna Boutique Hotel and Villas was spectacular!  The rooms were the best of our trip and the property is stunning.  Every area of the property felt private.  On the other hand, the food here was the worst of our visit.  Some of the items were good, but for the most part the menus offered little to no options for people who are picky eaters and the prices are high. The good news is that this property is not as secluded as the first two so you could easily get into town where there is an abundance of restaurant options.  The included buffet breakfast was very disappointing with little selection and warm items were always cold.  The food is not at all on par with the property ... so disappointing.

Day 7: Was a Sunset Catamaran tour that was out of this world wonderful.  A beautiful catamaran, a fun group of guests and a crew that took excellent care of us with food and drink.  We anchored for about 90 minutes for snorkeling/kayaking/swimming/staying on the boat; it was perfect.  The sunrise didn't disappoint.  The drive to the harbor was longer than expected (45 minutes) and well worth it, a mention of the length would have been beneficial.  Our itin said that this activity would be from 12:45 to 4:45 however we did not return to the property until 7:00; the only challenge we had is that only two of the three couples went on the catamaran so the coordination of our evening activity did not work as planned due to an arrival 2+ hours later than anticipated.  I wouldn't change the activity, just the timing shared as part of the itin.
Day 8: Private transfer to airport was smooth and efficient.
Communication during the trip was prompt and efficient - thank you.  It made everything so stress-free.  The Kimkim App worked perfectly and communicating with WhatsApp worked great.  

Hotel Reviews
Arenal Springs Resort
La Fortuna

Arenal Springs Resort accommodations were beautiful and the staff was helpful and kind. Food at the restaurants was excellent; however, prices were much higher than anticipated and, as the resort is rather remote, alternative dining options were not practical. We opted for private transfers during our vacation so did not have a rental car and an uber for 6-people proved challenging so we stayed on property for meals. Our breakfast was included, the buffet was full of great options ... nothing lacking. There are two rooms per building; if occupants of both rooms are showering at the same time, hot water can be sketchy. The property is well kept, clean and beautiful.

Authenticity & Character
Location
view of volcano and grounds
Staff
Loved the daily "towel art"
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

The Cloud Forest Lodge was spectacular.  Secluded and quiet with one of the largest room/bathroom/balcony combinations I have ever experienced while traveling!  Once again, the food was delicious.  Breakfast was included here, with a full menu.  Ingredients were fresh and service impeccable.  In the evenings, as the temperatures dropped, there is a lovely area with a fireplace where many guests gathered and visited.  It was cozy and comfortable - a real addition to the visit.  There are three  rugged trails on property that are all worth exploring.  As with Arenal Springs,  the resort is rather remote making alternative dining options impractical.  Food was not out of line expensive here.

Authenticity & Character
Location
Staff
Cala Luna Boutique Hotel & Villas
Guanacaste

The Cala Luna Boutique Hotel and Villas was spectacular! The rooms were the best of our trip and the property is stunning. Every area of the property felt private. On the other hand, the food here was the worst of our visit. Some of the items were good, but for the most part the menus offered little to no options for people who are picky eaters and the prices are high. The good news is that this property is not as secluded as the first two so you could easily get into town where there is an abundance of restaurant options. The included buffet breakfast was very disappointing with little selection and warm items were always cold. The food is not at all on par with the property ... so disappointing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Coffee, Chocolate and Sugar Cane Farm Tour
Coffee, Chocolate and Sugar Cane Farm Tour
Arenal/La Fortuna

Coffee/Chocolate/Sugar Cane tour led by Valerie was informative and fun. She shared stories about her family as well as the country's history and future with each of these three crops as well as how each is processed. The sampling was wonderful with sugar juice and sugar alcohol (WOW); various types and roasts of coffee and the chocolate - dark to milk was DELICIOUS. I would highly recommend this tour and Valerie.

Quality of Experience
Guides, Drivers and Staff
Transport
Arenal Hanging Bridges Guided Walk
Arenal Hanging Bridges Guided Walk
Arenal/La Fortuna

In the afternoon, we enjoyed a beautiful hike through the Arenal Hanging Bridges with Mariano. A gorgeous walk with several hanging bridges to test our stability - LOL. Mariano was an excellent guide: informative, fun and really patient. A great afternoon that was relaxing, not strenuous.

Quality of Experience
Guides, Drivers and Staff
Transport
Big Arenal Mundo Aventura Zipline
Big Arenal Mundo Aventura Zipline
Arenal/La Fortuna

Big Arenal Mundo Aventura Zipline. For those of us who could participate, this was wonderful. After watching the video and seeing the warnings we discovered that half of our group (3 people) could not go. We were super disappointed in finding this out after we had paid. The zipline itself was not the problem, but rather the very difficult hike from the tractor drop-off point to the first zipline ... that hike was a beast, even for those who are fit. IMO, this absolutely should have been included in the description as we would have made different selections or, at a minimum, reduced the number of participants for the activity. I don't know how alternative zipline options are set up but this was a non-starter for ANYONE with health challenges and there is no practical way to stop once you have started. For the 3 who partook in the adventure, the 12 lines were fun with varying lengths (from 660ft - 3800+ft) and various avg speeds (21mps-34mph)

Quality of Experience
more information about the activity BEFORE you zipline ... the hike is impossible for people with health challenges
Guides, Drivers and Staff
Transport
Private Organic Cooking Class
Private Organic Cooking Class
Arenal/La Fortuna

In the afternoon, we relaxed and enjoyed an educational experience on a farm learning of various medicinal and edible plants wrapping up with a dinner made from those ingredients. Mary was GREAT and has a true love of the environment and nature ready, willing and able to answer all of our questions. While we participated by chopping ingredients, the whole group was disappointed in the fact that this was positioned as a "Cooking Class" but neither did we cook nor get the recipe for the dinner that was served ... both of which have been our experiences at other classes around the world. This was a 4* experience that could have been 5* had those two items been included.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cloud Forest Reserve Privately Guided Hike
Cloud Forest Reserve Privately Guided Hike
Monteverde

loud Forest Reserve Privately Guided Hike with Sergio was wonderful. Sergio is passionate about the environment and his enthusiasm is contagious. We were lucky enough to see a male Quetzal, the most beautiful bird in the world for good reason - GORGEOUS. Sergio explained the various trees and plants along with the life cycle of the Cloud Forest. This walk was conducted at our pace and Sergio was thoughtful and thorough when answering our questions. He made this hike memorable for all of us.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Catamaran Tour
Sunset Catamaran Tour
Costa Rica

Sunset Catamaran tour that was out of this world wonderful. A beautiful catamaran, a fun group of guests and a crew that took excellent care of us with food and drink. We anchored for about 90 minutes for snorkeling/kayaking/swimming/staying on the boat; it was perfect. The sunrise didn't disappoint. The drive to the harbor was longer than expected (45 minutes) and well worth it, a mention of the length would have been beneficial. Our itin said that this activity would be from 12:45 to 4:45 however we did not return to the property until 7:00; the only challenge we had is that only two of the three couples went on the catamaran so the coordination of our evening activity did not work as planned due to an arrival 2+ hours later than anticipated. I wouldn't change the activity, just the timing shared as part of the itin.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Feb 11, 2026

Hello Gina
Thank you for your detailed review. This will be very helpful for our future travelers. I'm glad you enjoyed your stay at Cala Luna ⭐ This is one of the most beautiful hotels in the area. It's one of my favorites.
Thank you
Holden Ketchum
Serendipity Adventures

Great trip. Guides were terrific. Hanging bridges etc.
Costa Rica | Jan 20 - Jan 28, 2026

S
Stephen S.
Seattle, WA | Reviewed on Jan 30, 2026
Great trip. Guides were terrific. Hanging bridges and volcano tour led by Mariano. Sloth tour(where we actually saw them)
led by Manuel and Ernesto. Monteverde led by Andres. All made the tours very special.
Worked with Holden from Serendipity Adventures to plan the trip. Again excellent. Last but not least was Adrian who answered all our questions as they came up. All in all an excellent adventure.
By the way we chose to rent a car and drive. We loved it but I wouldn’t recommend it...
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Great trip. Guides were terrific. Hanging bridges and volcano tour led by Mariano. Sloth tour(where we actually saw them)
led by Manuel and Ernesto. Monteverde led by Andres. All made the tours very special.
Worked with Holden from Serendipity Adventures to plan the trip. Again excellent. Last but not least was Adrian who answered all our questions as they came up. All in all an excellent adventure.
By the way we chose to rent a car and drive. We loved it but I wouldn’t recommend it unless you are comfortable with small roads and sometimes challenging driving conditions.

Hotel Reviews
Hilton Garden Inn Guanacaste Airport
Liberia

Fine airport hotel

Authenticity & Character
Location
Next to airport
Staff
Cleanliness & Comfort
Lomas del Volcán
Fortuna

This was our favorite hotel of the trip. Peaceful. Wonderful rooms in separate little cottages. Great pool, good food and excellent staff. Would be happy staying there for a week.

Authenticity & Character
Location
Close to town but very private and peaceful
Staff
Cleanliness & Comfort
The Coast Beachfront Hotel
Tamarindo, Guanacaste Province

This was our least favorite of the hotels. Good location for the beach. Average rooms. Small crowded pool. No restaurant or services. Would not choose it again. Would look for a more self contained resort outside of town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

This was the most dramatic hotel on our trip. Amazing location. Not easy to get to if you are driving but worth the trip. Good food and nice rooms and terrific staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Arenal Hanging Bridges Walk
Private Arenal Hanging Bridges Walk
Arenal/La Fortuna

Great trip made special by our guide Mariano.

Quality of Experience
Guides, Drivers and Staff
Transport
Mariano
Tamarindo Mangrove & Estuary Boat Tour
Tamarindo Mangrove & Estuary Boat Tour
Costa Rica

Skipped this one as I was not feeling well. Plus Tamarindo is extremely hot.

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Observation - Day or Night Walk
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

We actually got to see sloths. The guides have a familiar route they take. Good chance of seeing sloths since they know where they are and obviously the sloths are not moving very quickly. Easy trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Private: Half-day Guide Tour in Curi-Cancha Reserve
Private: Half-day Guide Tour in Curi-Cancha Reserve
Monteverde

Again the guide makes the trip. Andres was terrific.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Hike in Arenal Volcano Park 1968
Private Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna

Wonderful excursion. Again the guide makes the trip. Andres was extremely knowledgeable and a pleasure to spend time with.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jan 30, 2026

Thank you Steve for taking the time to mention everyone by name. They have all worked hard to show you the best of Costa Rica!

Thank you
Holden Ketchum
Serendipity Adventures

Day 1: airport shuttle from San Jose to LaFor...
Costa Rica | Jan 21 - Jan 28, 2026

S
susan b.
Atlanta, GA | Reviewed on Jan 30, 2026
Day 1: airport shuttle from San Jose to LaFortuna: Ride Cr, driver, Christopher. He was waiting for us with a sign, barely spoke English, did not offer water, did not explain what the drive would be , minimal comments on the 3 1/2 hour drive, we had to ask to stop for a break.
ROyal Corin REsort was EXCELLENT!! Extremely clean, very helpful staff, most spoke English, Daily breakfast was a huge buffett with many items, food was delicious. room was large, comfortable and clean. thermal pools...
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Day 1: airport shuttle from San Jose to LaFortuna: Ride Cr, driver, Christopher. He was waiting for us with a sign, barely spoke English, did not offer water, did not explain what the drive would be , minimal comments on the 3 1/2 hour drive, we had to ask to stop for a break.
ROyal Corin REsort was EXCELLENT!! Extremely clean, very helpful staff, most spoke English, Daily breakfast was a huge buffett with many items, food was delicious. room was large, comfortable and clean. thermal pools offered a variety of temps. However, there was no hydro massage, the jets were weak. restaurant up stairs has fabulous service and food. lower level, main restaurant was closed, but offered gthe menu on top floor restaurant

Day 2: sloth & bird hike in La Fortuna, La Jacamar Natural Tours, Rodney. HE WAS FABULOUS! spoke English, truly an expert guide, spent extra time with us, provided a scope to see the animals, shared photos. offered additional information about the area and Costa Rica.

Eco Termales Hot Springs,Jacamar driver was great. The Springs staff was not friendly or welcoming and did not offer explanation of the facilities, offered minimal comments, there was nice variety of springs and all appeared to be clean. Nice that drinks were offered at the springs, the food was medium quality and variety.

Day 3: safari float, Jacamar driver and guides spoke English and offered much information. the boat itself was uncomfortable. I would suggest a stop along the way for a small break. the guides were helpful and well informed of the area and the river.

Lake Arenal sunset cruise, Jacamar Tours, guide was good, cheese, snacks & drinks were good. they pointed out several birds and offered a lot of information about the area. It was a little boring and lasted a little long for us. I understand it was designed to be that way and relaxing, but it is my personal choice, I woul not do it again or recommend it.

Day 4: sky tram, sky adventures. zipline experience was excellent, guides gave very good instruction, views were amazing. sky adventures scheduled too much time between the zipline and the hike. Therefore, we had to shorten the hike in order to get back to the bus for the return. Maria, our hike guide was fabulous. offered much information and spoke English.

Day 5: shuttle from La Fortuna to Manuel Antonio, Interbus Costa Rica. Larger more comfortable bus, was full of passengers (approx. 12) David was our driver, he did speak minimal English and did not comment or point out much on the drive. There were 2, 20 minute stops which made the trip more comfortable. He did not offer water.

arrived as Issimo, If I knew it was such a small seculed hotel, I would have nt chosen it. Angie, our travel agent, indicated she thought it was within walking distance to attractions & town.
the Jr. Suite was very disappointing. extremely small, not place to put away clothes, had to walk down several very steep steps to get to the room. the room smelled, ac wasn't working properly, sink area super tiny, shower floor was slippery. I spoke with Olivia from Kimkim and requested to be moved to another hotel. She said this could not be done. We spoke with hotel manager about being moved to another, possible larger & more comfortable room. Gustavo did reply on Jan 26th and was able to confirm us moving to a different room. The new room was much more comfortable, smelled better and was larger. Fortunately, we were able to taxi into the nearby town. AGain, if we knew it's location and the size of the room in advance, we would have asked for a different hotel before traveling. The staff at Issimo were fabulous, most spoke English, the breakfast every morning was delightful. Our new room was clean as well as all the facilities. I will say though, that I did see a spider and ants in our room. The view, was the best part about the hotel. The did offer complimentary hotel golf cart shuttle to very nearby beaches or bank, pharmacy.

day 6: national park nature hike, Paddle 9: Korry, our guide was definitely a 10 our of 10. He took much time to explain a lot of things alonge the way, pointed out many animals, birds, etc. He spent extra time with us, shared much information about the country and the town. and shared his photos with us. he provided binoculars and the scope to see animals. small group was best, as only 4 of us with Korry. He spoke fabulous English.

day 7: catamaran adventure, Tucanes Tours. comfortable boat, drinks included were poor quality, had to buy our own beer. I called Tucanes tours in advance and was told beer & cocktails were included. Only the poor quality cocktails were included. (watered down) great views, offered snorkeling, swimming and waterslides. The guide who did the talking to the entire boat, spoke mostly in spanish and very little in English. The quaity of the bbq, was medium. pre-cooked skewers of fish and peppers & onions. the views were amazing, saw whales. sunset was amazing and the ride was impressive.

Day 8: transfer to San Jose, Ride CR: david was our driver, he did a great job with a nice stop and break along the way. AGain, they did nor provide water, but I prepared and took my own.
He poited out points of interest, his English was minimal, but we managed to communicate well.

summary, we loved Costa Rica and learned so much from the locals and guides. I will go back, and now that I know more, will plan a little differently. Gustavo, I geatly appreciate your assistance. We always felt safe, hotels were so welcoming.

John & Susan Boggess

Hotel Reviews
The Royal Corin Thermal Water Spa & Resort - Adults Only
Fortuna
Location
Staff
Cleanliness & Comfort
Issimo Suites Boutique Hotel & Spa—Adults Only
Manuel Antonio

somewhat seculed, had to shuttle or taxi everywhere, very quiet & small. would be perfect for those who want quite, calm. no entertainment, staff was extremely friendly and helpful.Don't get a Jr suite, pool was 5 ft deep, then a large drop off to deeper water. No shallow area.

Authenticity & Character
Location
views were amazing,
Cleanliness & Comfort
spider and ants in my room
Activity Reviews
Río Peñas Blancas Safari Float Experience
Río Peñas Blancas Safari Float Experience
Arenal/La Fortuna

boat was uncomfortable, suggest a short break

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth & Bird Hike
Sloth & Bird Hike
Arenal/La Fortuna

guide was fabulous, saw so many animals

Quality of Experience
Guides, Drivers and Staff
Transport
EcoTermales Hot Springs Experience with Meal
EcoTermales Hot Springs Experience with Meal
Arenal/La Fortuna

staff was not welcoming and did not tell us what the experience would be, food was medium quality, the springs were a good experience

Guides, Drivers and Staff
better communication by the staff at the facility.
Transport
Lake Arenal Sunset Cruise with Wine & Cheese
Lake Arenal Sunset Cruise with Wine & Cheese
Arenal/La Fortuna

views were amazing and guides were very informative. it was a bit long, we thought it would be a small groupl

Guides, Drivers and Staff
Transport
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

a must do in Costa Rica, guides were excellent in giving information and instruction.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Nature Hike
Manuel Antonio National Park Nature Hike
Manuel Antonio

our guide was fabulous, spent extra time with us and offered so much information about the coungtry and the town. pointed out many animals, offered the scope to see better and shared his photos.

Quality of Experience
Guides, Drivers and Staff
Morning Catamaran Adventure with Barbecue
Morning Catamaran Adventure with Barbecue
Manuel Antonio

the main guide spoke mostly in Spanish, minimal communication in English, The quality of the food was medium, only watered down cocktails were offered. We had to buy the beer, even though I called ahead and was told beer was included. HOwever, the experience, the views, the activities were great. Sunset was amazing.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Gustavo Camperos

My wife and I had a great trip to Costa Rica ...
Costa Rica | Jan 8 - Jan 19, 2026

T
Tim S.
Boston, MA | Reviewed on Jan 27, 2026
My wife and I had a great trip to Costa Rica -- we didn't have time to plan it, but had some ideas. Adam was very attentive and had great suggestions as starting points and adjusted the plan to our desires. Kimkim's communication with us was just right -- not too much but just enough. Once we were in Costa Rica and had travelled some, we realized we needed to instead rent a car and drive ourselves (my wife suffers from motion sickness, but if she drives it's much better) -- Kimkim came... Read more

My wife and I had a great trip to Costa Rica -- we didn't have time to plan it, but had some ideas. Adam was very attentive and had great suggestions as starting points and adjusted the plan to our desires. Kimkim's communication with us was just right -- not too much but just enough. Once we were in Costa Rica and had travelled some, we realized we needed to instead rent a car and drive ourselves (my wife suffers from motion sickness, but if she drives it's much better) -- Kimkim came through for us with the adjustment and got us a car for the rest of our trip. We enjoyed all of the guided trips we went on and saw lots of Costa Rican wildlife and birds. Overall, Kimkim was responsive and helpful before and during our trip and we had a wonderful first trip to Costa Rica. Thanks Kimkim!!

Local specialist: Adam Gomez

A well planned trip making it easy and wonderful
Costa Rica | Jan 17 - Jan 25, 2026

James
James E.
Ashburn, VA | Reviewed on Jan 26, 2026
The trip was wonderful. It was well put together and made it easy to see the different areas of Costa Rica. The activities and guides were on fun and educational. Enjoyed seeing all the rich diversity and climates the country has to offer. The Accommodations were all wonderful and provided the luxury and uniqueness we were looking for. The tour was very well put together we lots of activities but also having time to relax and enjoy the beauty of the rainforest and beaches. Everything flowed... Read more

The trip was wonderful. It was well put together and made it easy to see the different areas of Costa Rica. The activities and guides were on fun and educational. Enjoyed seeing all the rich diversity and climates the country has to offer. The Accommodations were all wonderful and provided the luxury and uniqueness we were looking for. The tour was very well put together we lots of activities but also having time to relax and enjoy the beauty of the rainforest and beaches. Everything flowed easily allowing us to enjoy our vacation on not stress about transfers or planning.

Hotel Reviews
Tabacón Thermal Resort & Spa
Fortuna

The hotel and service was wonderful and the thermal springs are amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde

The location and views were amazing. An extremely peaceful place to relax.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Capitán Suizo Beachfront Boutique Hotel
Tamarindo

Awesome beachside resort.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Guided Hike in Arenal Volcano Park 1968
Private Guided Hike in Arenal Volcano Park 1968
Arenal/La Fortuna
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Jan 26, 2026

Thank you James, I'm happy to hear that you had a great vacation in Costa Rica and especially that the accommodations were exactly what you were looking for.
Thank you
Holden Ketchum
Serendipity Adventures

Amazing Costa Rica Trip!
Costa Rica | Jan 13 - Jan 23, 2026

Chrystine
Chrystine D.
Newark, NJ | Reviewed on Jan 26, 2026
Our trip was amazing from start to finish. The whole team helped make our dream vacation come true. We ran into unforeseen circumstances before our scheduled departure and everyone did everything they could to help us move things around so we could still do the trip. Once in Costa Rica every transfer was on time and every hotel was perfect. rideCR drivers were particularly great, they were more like tour guides than transfer drivers. The agent recommended tours were the highlights of each... Read more

Our trip was amazing from start to finish. The whole team helped make our dream vacation come true. We ran into unforeseen circumstances before our scheduled departure and everyone did everything they could to help us move things around so we could still do the trip. Once in Costa Rica every transfer was on time and every hotel was perfect. rideCR drivers were particularly great, they were more like tour guides than transfer drivers. The agent recommended tours were the highlights of each location. Would definitely recommend using KimKim!

Hotel Reviews
Karahé Beach Hotel
Manuel Antonio

We loved Karahe! We saw more wildlife on the property of this hotel than in the national park. We stayed on the beach side of the property and I would recommend that. The beach was incredible and the staff were very helpful and friendly. Would 100% stay here again if we ever come back to Manuel Antonio!

Authenticity & Character
Location
Only steps from a perfect beach!
Staff
Cleanliness & Comfort
Volcano Lodge, Hotel & Thermal Experience
San Carlos, Alajuela

This hotel had a lot to offer. The hot springs pools were incredible and the included breakfast was the best we had anywhere in Costa Rica! The only downfall was the lack of activity, we never saw anyone else in the hot springs pools or at the bar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Lost Canyon Waterfalls & Rappelling Adventure
Lost Canyon Waterfalls & Rappelling Adventure
Arenal/La Fortuna

This was the highlight of our trip! The guides were so much fun and super helpful. Rappelling was incredible and the journey traveling between waterfalls was just as action packed. We didn’t stop smiling the whole time!

Quality of Experience
Better than expected!
Food
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

Costa Rican Adventure
Costa Rica | Jan 15 - Jan 21, 2026

N
Nitin B.
Newark, NJ | Reviewed on Jan 24, 2026
We had an excellent experience working with KimKim Travel as our travel consultants for our Costa Rica trip. From start to finish, their team was incredibly responsive and flexible, crafting a thoughtful one-week itinerary that was well suited overall for our family of three—traveling with a 24-week pregnant wife and a one-year-old is no small task. All on-the-ground logistics were seamless, including airport transfers and daily tours, which made the trip feel very stress-free. Highlights... Read more

We had an excellent experience working with KimKim Travel as our travel consultants for our Costa Rica trip. From start to finish, their team was incredibly responsive and flexible, crafting a thoughtful one-week itinerary that was well suited overall for our family of three—traveling with a 24-week pregnant wife and a one-year-old is no small task. All on-the-ground logistics were seamless, including airport transfers and daily tours, which made the trip feel very stress-free. Highlights included the Sloth and Chocolate tours in La Fortuna, where we loved seeing sloths, snakes, butterflies, and frogs, and our time in Monteverde, which was beautiful despite some limitations. As constructive feedback for the future, while certain activities may technically be labeled as infant-friendly, we would caution against recommending experiences like the Hanging Bridges in the Cloud Forest and Treetopia to families with pregnant travelers or babies—weather conditions, lack of stroller-compliant paths, and wind made these activities challenging and, in the case of Treetopia, distressing for our baby. We don’t hold this against KimKim, but hope it’s helpful guidance going forward. We’re especially grateful that they were able to move our trip up by an entire month due to unforeseen circumstances, with special recognition to Bryan and Nancy for their support and flexibility. We also appreciated Adrian from Serendipity Adventures, who proactively reached out via WhatsApp before our arrival and was extremely responsive in managing and adjusting logistics while we were in Costa Rica. Overall, it was an excellent trip, and we would absolutely work with KimKim Travel again.

Hotel Reviews
Tabacón Thermal Resort & Spa
Fortuna

Our stay at Tabacón Thermal Resort in La Fortuna was exceptional from start to finish. The accommodations were beautiful and comfortable, and the service was consistently warm, attentive, and professional. We especially appreciated how easy and convenient it was to get to downtown La Fortuna and nearby tourist attractions, making it a perfect home base for exploring the area. And of course, the natural hot springs themselves were incredible—lush, relaxing, and absolutely lived up to the hype. A truly memorable experience that we would highly recommend to anyone visiting Costa Rica.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Senda Monteverde Hotel
Monteverde

Hotel Senda Monteverde was a wonderful place to stay and exceeded our expectations. The staff were exceptionally friendly and attentive, always going out of their way to make us feel welcome. We really enjoyed the tasty food and drinks on site, which were complemented by the hotel’s picturesque views of the surrounding cloud forest. The clean, spacious cabin was comfortable and thoughtfully designed, and it was easy to get to downtown Monteverde with a quick taxi ride. A relaxing, well-run hotel that we’d happily recommend to anyone visiting the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 25, 2026

Dear Nitin!

Thank you very much for your kind and thoughtful review. We truly appreciate your feedback and are delighted to know you had a positive experience in Costa Rica.

It was a pleasure assisting your family, and your insights are extremely valuable as we continue refining our recommendations. We would be happy to support you again in the future.

Warm Regards,
Bryan

Great local guides and seamless transports
Costa Rica | Dec 28 - Jan 3, 2026

M
Michael W.
Chicago, IL | Reviewed on Jan 24, 2026

Had a wonderful time in Costa Rica. Grateful for the local guides who set us up with seamless transportation to and from every location and exploring some adventures, we wouldn’t have thought of otherwise like Whitewater wrapping for six hours hikes to waterfalls and birdwatching in the cloud for us. Would highly recommend.

Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 24, 2026

Hola Michael!

Thank you so much for your kind words. We’re delighted you had a wonderful time and truly appreciate your recommendation. It was a pleasure being part of your Costa Rica experience.

Kind Regards,
Bryan León,
Serendipity Adventures | Costa Rica🏞️

Amazing, well-planned Costa Rica adventure!
Costa Rica | Jan 7 - Jan 21, 2026

Nan
Nan D.
Newark, NJ | Reviewed on Jan 23, 2026
I can’t thank Kat, Kate and the rest of the great team at Kimkim enough for the incredible job they did creating our Costa Rica vacation! From the fabulous hotels to creative adventures to all the minute details each day involved, they did the best job imaginable, always available to answer questions, even on weekends and at night! Each location they booked for us was amazing, from La Fortuna (volcano! Frogs!) to Montverde (Santa Elena cloud forest! Coffee, chocolate and sugar cane tour!)... Read more

I can’t thank Kat, Kate and the rest of the great team at Kimkim enough for the incredible job they did creating our Costa Rica vacation! From the fabulous hotels to creative adventures to all the minute details each day involved, they did the best job imaginable, always available to answer questions, even on weekends and at night! Each location they booked for us was amazing, from La Fortuna (volcano! Frogs!) to Montverde (Santa Elena cloud forest! Coffee, chocolate and sugar cane tour!) to Nosara (swimming in the Pacific! Private kayak tour! Sibu Wildlife Sanctuary!). The hotels were all wonderful, with excellent food, friendly and helpful staff, and lots to do. Every driver was on time, every tour guide friendly and knowledgeable. I could never have created this amazing trip without Kimkim! Thanks to you all!

Hotel Reviews
Lomas del Volcán
Fortuna

Individual, private bungalows were a plus, as well as the friendly and helpful staff. The grounds are gorgeous, and the pool was lovely. We enjoyed the food at both restaurants, as well as the hiking trail on the property. I would stay there again!

Authenticity & Character
The attention to detail was notable - everything is very clean and inviting.
Location
Located in a rain forest, where we could take a night tour to see amazing frogs and other animals.
Staff
A huge thank you to Alejandro and Joseph! You were so helpful, and so friendly! Thank you both! ♥️
Cleanliness & Comfort
The whole place was spotless, the beds were very comfortable and the shower was great!
Cloud Forest Lodge
Monteverde

Lovely grounds, great views, a friendly and helpful staff, and our room as comfortable (and large!) Also, the food is gourmet-quality, just fabulous, and the chef deserves kudos for his creativity!

Authenticity & Character
The main building has character, with its indoor, patio and outdoor seating, allowing diners to watch the two hummingbird feeders and the bird feeder, to get great views of lovely tropical birds.
Location
We wanted to explore the cloud forest, and this hotel is perfect for that.
Staff
Everyone went out of their way to be helpful, and the dining room staff were all very attentive.
Cleanliness & Comfort
Our room was large and comfortable, the bathroom too, and all very clean, with toiletries provided - you can leave your shampoo, conditioner and body soap at home! Theirs is made with local products and is terrific.
Hotel Boutique Lagarta Lodge
Nosara

We had a lovely suite, with separate bedrooms for my son and me. The view from the main bedroom was of the ocean and the rain forest, and the sound of birds was a delight. There are two infinity pools on the property, and the ocean is a short walk away - swim in the Pacific! They also offer night tours, kayak tours, and other fun adventures. They have two restaurants, both with great menus, even for vegetarians. The front desk staff was always there to help with transportation, to set up a tour, or to answer our questions.

Authenticity & Character
It felt comfortable from the moment we arrived. It is a fun property to explore, and there are hiking trails right there.
Location
Right on the beach, amazing sunsets every night!
Staff
We were treated so well by all the staff, from the front desk to the wait staff to all of the drivers and tour operators.
Cleanliness & Comfort
Very clean and so comfortable! They make their own toiletries, so no need to bring shampoo, conditioner or body soap!
Activity Reviews
Mangrove Kayak & Standup Paddle Board Adventure
Mangrove Kayak & Standup Paddle Board Adventure
Nosara

What a wonderful kayak adventure! Just us and our guide, David, who was knowledgable, funny and patient. He pointed out gorgeous birds we might have missed, provided us with a snack of ripe pineapple and coconut water during our break on the beach, and made us feel comfortable in our surroundings. Thanks so much for a great kayak tour, David! ♥️

Coffee, Chocolate & Sugar Cane Experience
Coffee, Chocolate & Sugar Cane Experience
Monteverde

What a fun tour! Our guide, Mario, was funny, friendly and very knowledgeable. We got to see first-hand how coffee beans grow, the process for roasting them, and the various kinds of coffee produced (I did not know that espresso has less caffeine than regular coffee! (Well, quantity plays a role.) We got to taste seeds of the cacao pods, watch them turned into paste after roasting, and learned that chocolate is literally the blending of cocoa and milk: choco-latte! Sugar cane was also fun to learn about, and you can help press the cane to express the liquid if you’re strong enough! Getting to see coffee beans, cacao pods and sugar cane as they’re grown on the farm was so educational - and delicious.

Quality of Experience
Couldn’t have had a better guide!
Local specialist: Kat Johnson
Kat
Kat Johnson
Local specialist in kimkim HQ | Replied on Feb 18, 2026
Thank you, Nan & Rowan, for the wonderful review! I’m so happy you had such an amazing time exploring Costa Rica, from La Fortuna’s volcano views and night wildlife (frogs!) to Monteverde’s cloud forest and the coffee, chocolate, and sugar cane tour, and then finishing in Nosara with ocean swims and your private mangrove kayak adventure. It’s fantastic to hear how much you loved each hotel as well—Lomas del Volcán’s private bungalows, Cloud Forest Lodge’s beautiful grounds and gourmet dining,... Read more

Thank you, Nan & Rowan, for the wonderful review! I’m so happy you had such an amazing time exploring Costa Rica, from La Fortuna’s volcano views and night wildlife (frogs!) to Monteverde’s cloud forest and the coffee, chocolate, and sugar cane tour, and then finishing in Nosara with ocean swims and your private mangrove kayak adventure. It’s fantastic to hear how much you loved each hotel as well—Lomas del Volcán’s private bungalows, Cloud Forest Lodge’s beautiful grounds and gourmet dining, and Lagarta Lodge’s incredible views, pools, and warm hospitality. I’m also so glad everything ran smoothly with punctual drivers and friendly, knowledgeable guides throughout. Thank you again for trusting Kate, me, and the kimkim team with your trip! Pura vida and we’d love to help with your next adventure! 🇨🇷🌿✨

A Worry-free Vacation in Costa Rica
Costa Rica | Jan 11 - Jan 22, 2026

H
Heather R.
Canada | Reviewed on Jan 23, 2026
Just returned from 12 days in Costa Rica. I was overwhelmed trying to plan it on my own and KimKiim was fantastic. We had to make some last minute changes in terms of pick up times and Serendipity Tours, the local Costa Rica team, was super-accommodating and always available through WhatsApp, even after hours and on weekends. Everything went seamlessly. We stayed in four spectacular hotels - Tabacon Resort in La Fortuna, Rio Celeste Hideaway, Korea in Monteverde and Capitan Suzan in... Read more

Just returned from 12 days in Costa Rica. I was overwhelmed trying to plan it on my own and KimKiim was fantastic. We had to make some last minute changes in terms of pick up times and Serendipity Tours, the local Costa Rica team, was super-accommodating and always available through WhatsApp, even after hours and on weekends. Everything went seamlessly. We stayed in four spectacular hotels - Tabacon Resort in La Fortuna, Rio Celeste Hideaway, Korea in Monteverde and Capitan Suzan in Tamarindo. Never thought that we would try zip lining but Treetop in Monteverde was fantastic. We felt safe, the team told us what to expect and we spent more than an hour and a half zip lining with an option to Bungee jump afterwards. Fantastic trip.

Hotel Reviews
Capitán Suizo Beachfront Boutique Hotel
Tamarindo

Stunning location. Just a heads-up that the new rooms are completely modern and stunning. We upgraded from a traditional room which was rustic. Well worth the upgrade. Excellent, helpful staff.

Authenticity & Character
Beautiful grounds. Quiet and private.
Location
10 minute walk into town and located at a quieter end of the spectacular beach.
Staff
Cleanliness & Comfort
The modern, new rooms are gorgeous. The traditional rooms seemed a bit "stodgy" and rustic. I understand the philosophy of the hotel but they have a "no tv" policy which is a bit outdated for clientele under age 70.
Koora Hotel
Monteverde

Incredible views from the suites. Great restaurant on-site.

Authenticity & Character
The resort makes the best of it's location with stunning views, gorgeous suites and beautiful paths around the grounds.
Location
stunning views of the Bay of Nicola. 10 minute walk into town which has plenty of great restaurants. Adjacent to a hiking trail which is accessible for a very nominal fee.
Staff
The front desk walked us through the resort to a back entrance on a lit, paved road into town. They were always available through WhatsApp to organize cabs and answer questions.
Cleanliness & Comfort
We were in a two-story room with two-story picture windows. Completely modern and comfortable.
Rio Celeste Hideaway Resort
Bijagua

One of the nicest hotels we have ever stayed at.

Authenticity & Character
Very Modern hotel with local Costa Rican character.
Location
The Rio Celeste area is a bit isolated but the hotel is in the middle of a rain forest with monkeys and other wildlife on the property. In addition there is a great one hour hike from the hotel directly to the Rio Celeste river.
Staff
Cleanliness & Comfort
The hotel is designed to let guests enjoy amenities - even in the rain if necessary. Each cabin has a covered verandah where you can sit out rain or shine. The pool has discreetly covered loungers with towels always available and you can also sit there comfortably in the rain. Gorgeous Hot tubs and pool area.
Tabacón Thermal Resort & Spa
Fortuna

Luxury hotel with free access to stunning natural hot-spring complex.

Authenticity & Character
Modern rooms. Beautiful rainforest setting
Location
Five minute drive to the Arenal Volcano. 10 minute drive to La Fortuna. Manicured path leads downhill to the hot spring resort and they also provide a shuttle.
Staff
Cleanliness & Comfort
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Feb 11, 2026

Hola Heather!

Thank you for your wonderful feedback. We're so glad Kimkim and our Serendipity Adventures team could help make your 12 days in Costa Rica seamless and memorable, especially hearing you enjoyed the zip-lining and felt supported throughout. We hope to welcome you back for more adventures soon!

Pura Vida!
Bryan Leon,
🌿Serendipity Adventures | Costa Rica

Costs rica 2
Costa Rica | Jan 7 - Jan 14, 2026

ashley
ashley f.
Bloomfield, NJ | Reviewed on Jan 23, 2026
Thank you for all the help and making this trip unique for our second trip. Really helped curate a special itinerary. Read more

Thank you for all the help and making this trip unique for our second trip. Really helped curate a special itinerary.

Hotel Reviews
Tifakara by the Waterfall
La Fortuna

Amazing location near the waterfall great customer service and very cute boutique hotel room rooms

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Lagarta Lodge
Nosara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
EcoTermales Hot Springs Experience with Meal
EcoTermales Hot Springs Experience with Meal
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Party Catamaran Sailing
Sunset Party Catamaran Sailing
Nosara
Quality of Experience
Guides, Drivers and Staff
Transport
Río Balsa Whitewater Rafting Adventure (Class II-III)
Río Balsa Whitewater Rafting Adventure (Class II-III)
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Isla Chora Boat Excursion & Snorkeling
Private Isla Chora Boat Excursion & Snorkeling
Nosara
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

We enjoyed all the places we stayed, especial...
Costa Rica | Jan 5 - Jan 15, 2026

J
Jane C.
Portland, OR | Reviewed on Jan 22, 2026

We enjoyed all the places we stayed, especially Lomas de Volcan. All the activities were well-chosen and worthwhile. All the transfers were seamless and easy. Great river rafting with Jesus, but really, all the Costa Rican naturalist guides were enthusiastic and knowledgeable. We learned a lot!

Local specialist: Yuliana Valverde
Yuliana
Yuliana Valverde
Local specialist in San José, Costa Rica | Replied on Jan 22, 2026

Hello Jane,
Thank you so much for your kind words. We’re thrilled to hear you enjoyed the accommodations, activities, and seamless transfers, especially Lomas de Volcan and the rafting experience with Jesus. It’s wonderful to know our naturalist guides helped make your trip both fun and educational.
Thank you again for traveling with us. We would love to welcome you back to Costa Rica anytime in the future.
Pura Vida!
Yuliana

The float trip on the Rio Penas
Costa Rica | Jan 9 - Jan 15, 2026

L
Linda P.
Denver, CO | Reviewed on Jan 22, 2026
We really had a great time. RideCR picked us up at the airport and later dropped us up at the airports. It was a long ride but they stopped for a break both ways. Hotel Eco La Fortuna had a great breakfast buffet every morning. The river float was peaceful with juice drinks and cakes afterwards. The Arenal Volcano hike was too physical for us but the another couple was a physical trainer and he was so helpful getting Neil and I through it. To our surprise our hike included a trip to the hot... Read more

We really had a great time. RideCR picked us up at the airport and later dropped us up at the airports. It was a long ride but they stopped for a break both ways. Hotel Eco La Fortuna had a great breakfast buffet every morning. The river float was peaceful with juice drinks and cakes afterwards. The Arenal Volcano hike was too physical for us but the another couple was a physical trainer and he was so helpful getting Neil and I through it. To our surprise our hike included a trip to the hot springs and lunch afterwards. Since we had already booked Ziplining for the afternoon our Jamacar guide arrange for the hot springs and dinner afterwards and picked us up at 8 pm afterwards. We transferred to Nosara the next day. We stayed at Living Hotel in Nosara which was quite quaint. Experience Nosara took on a bird watching tour. It was suppose to to be a hike but he offered us a kayak drift instead which we were thrilled about after the Volcano hike
It was a great trip.

Hotel Reviews
Hotel Eco Arenal
Fortuna

Beautiful flowers and tropical birds in the landscaping , a great breakfast buffet on an open veranda.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Living Hotel
Nosara

Small comfortable bungalow with an outdoor patio and hammock. Dining and shopping available just outside the lobby. Beautiful and quiet pool with lounges just a short walk from our room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Río Peñas Blancas Safari Float Experience
Río Peñas Blancas Safari Float Experience
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Gomez

30th Wedding Anniversary 🌿 Turrialba, Arenal and Manuel Antonio
Costa Rica | Jan 12 - Jan 19, 2026

Kyle
Kyle J.
Salt Lake City, UT, USA | Reviewed on Jan 21, 2026
Our guides were wonderful and very responsive when we needed them Read more

Our guides were wonderful and very responsive when we needed them

Activity Review
Birdwatching Tour at CATIE Botanical Garden
Birdwatching Tour at CATIE Botanical Garden
Turrialba

It was great but had a little hiccup with getting picked up.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Replied on Jan 21, 2026

Hola Kyle!

Thank you so much for your kind words. I'm truly delighted to hear that our guides provided wonderful service and were responsive throughout your journey.

We hope to welcome you back to Costa Rica for another memorable adventure soon!

Pura Vida!
Bryan

Outstanding Support From Randall at KimKim
Costa Rica | Jan 6 - Jan 14, 2026

Glen
Glen G.
Ashburn, VA | Reviewed on Jan 20, 2026
I’m an avid traveler and usually plan all of my own trips, but Costa Rica felt overwhelming because of how much there is to see and do. I decided to reach out to KimKim and was assigned to Randall, which turned out to be a great decision. Randall quickly sent over a preliminary itinerary and was extremely responsive with any changes or modifications we asked for. We had a limited budget but wanted to experience as much as possible, and he made it work within our limitations and we felt we... Read more

I’m an avid traveler and usually plan all of my own trips, but Costa Rica felt overwhelming because of how much there is to see and do. I decided to reach out to KimKim and was assigned to Randall, which turned out to be a great decision.

Randall quickly sent over a preliminary itinerary and was extremely responsive with any changes or modifications we asked for. We had a limited budget but wanted to experience as much as possible, and he made it work within our limitations and we felt we were still able to truly enjoy and experience Costa Rica without missing out.

Everyone he coordinated was punctual, professional, and easy to work with, which made the trip smooth and stress free. I even contacted Randall during the trip for recommendations, and he responded quickly and went above and beyond to help.

I highly recommend KimKim, and especially Randall, to anyone planning a trip to Costa Rica.

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jan 20, 2026

Hola Glen,

Thank you so much for your kind words! I’m thrilled to hear that you had a fantastic experience and felt well taken care of throughout your trip. It was a pleasure working with you and helping create a memorable Costa Rica adventure. Your feedback truly means a lot, and I look forward to assisting you again in the future!

Pura Vida!
Randall

Marvelous Trip to Costa Rica!
Costa Rica | Jan 7 - Jan 16, 2026

J
Jeffrey S.
Chicago, IL | Reviewed on Jan 19, 2026
Elena was fantastic and amazing to work with. She answered all of my questions rapidly and thoroughly. Her choice of hotels/resorts was spot on. As we requested, she kept us busy with fun activities. The Serendipity Adventures team gathered all of the details and communicated in an easy to follow manner -- the itinerary documentation was priceless. We had a wonderful time in Costa Rica and hope to be able to visit again. Read more

Elena was fantastic and amazing to work with. She answered all of my questions rapidly and thoroughly. Her choice of hotels/resorts was spot on. As we requested, she kept us busy with fun activities. The Serendipity Adventures team gathered all of the details and communicated in an easy to follow manner -- the itinerary documentation was priceless. We had a wonderful time in Costa Rica and hope to be able to visit again.

Hotel Reviews
Arenal Springs Resort
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cloud Forest Lodge
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Mariposa
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Night Walk at Children's Eternal Forest
Night Walk at Children's Eternal Forest
Monteverde

The guide was extremely knowledgeable and showed us many subtle things. Fun and easy walk.

Quality of Experience
Guides, Drivers and Staff
Transport
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
All Day Adventure at Selvatura, including Zipline, Hanging Bridges, and Fauna Exhibitions
Costa Rica

My wife loved the Zip lines! I did not do that activity due to my fear of heights. The hanging bridges/jungles were beautiful. The Sloth conservation center, Butterfly exhibit, and Reptile/Amphibian exhibits were very good.

Quality of Experience
Food
Larger menu selection.
Guides, Drivers and Staff
Transport
Catamaran Tour with Meal
Catamaran Tour with Meal
Costa Rica

Lots of fun. Beautiful scenery and sunset. Snorkeling was brief but fun. The staff were very nice and always willing to assist.

Quality of Experience
Guides, Drivers and Staff
Transport
Damas Island Boat Tour
Damas Island Boat Tour
Costa Rica

The guide was great; Funny, knowledgeable, patient and very kind. Saw many species of birds and animals.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Costa Rica

For me, this was the highlight of the trip. The guide was phenomenal!!!!! He was extremely knowledgeable, able to spot amazing things, kind, and courteous. You could tell that he was highly respected by his colleagues. Probably the best guide I have ever worked with. We saw many birds, insects, plants and animals.

Quality of Experience
Guides, Drivers and Staff
Amazing guide!!!
Transport
Local Flavors Cooking Class
Local Flavors Cooking Class
Costa Rica

This was lots of fun! Despite my reluctance, my wife wanted to do this -- I am glad we did! I'm a picky eater but preparing the food and eating it was special. The staff was so kind!!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Arenal Volcano Hike & La Fortuna Waterfall
Arenal Volcano Hike & La Fortuna Waterfall
Arenal/La Fortuna

The Arenal Volcano hike was fun and we saw many animals. The guide was fantastic -- very kind and knowledgeable. After the Arenal Volcano Hike (which was more strenuous than we expected), we were too tired to do the La Fortuna Waterfall walk. The local tour company, Flow Trips, was very kind and substituted a twilight float trip that was lots of fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Lots of fun and interesting. The guide was very good, and funny!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Elena Mora
Elena
Elena Mora
Local specialist in Cartago, Turrialba | Replied on Jan 19, 2026
Hola Jeffrey, Thank you so much for your wonderful feedback⭐⭐⭐⭐⭐, means a lot to me and also for our dream team . I am truly grateful for your kind words and for taking the time to share your experience 🙏🏼. It was an absolute pleasure assisting you with your trip, and I am delighted to hear that the itinerary, hotel selections, and activities met your expectations. Knowing that you felt well-supported and enjoyed a seamless, well-organized experience means a great deal to me and to the... Read more

Hola Jeffrey,

Thank you so much for your wonderful feedback⭐⭐⭐⭐⭐, means a lot to me and also for our dream team . I am truly grateful for your kind words and for taking the time to share your experience 🙏🏼.

It was an absolute pleasure assisting you with your trip, and I am delighted to hear that the itinerary, hotel selections, and activities met your expectations. Knowing that you felt well-supported and enjoyed a seamless, well-organized experience means a great deal to me and to the entire Serendipity Adventures team.

Thank you again for trusting us with your Costa Rica journey. We would be honored to assist you again in the future and welcome you back whenever you are ready for another adventure in Costa Rica.

Muchas gracias, Pura Vida!

Elena Mora
Serendipity Adventures

Sorry to leave!
Costa Rica | Jan 10 - Jan 17, 2026

Kim
Kim G.
Chicago, IL | Reviewed on Jan 18, 2026
In an airport on our way home last night, my 8 year-old grandson was reading posters for various travel options. "Where do you want to go next?" I asked. "Nowhere," he said. "I want to go back to Costa Rica.." That sums up our experience. When you work with an unfamiliar travel group, you never know if you can trust the literature. We could. Everything in our week-long trip went exactly as scheduled.
The hotel our family met up at, Buena Vista Chic Hotel, was beautifully situated. The staff...
Read more

In an airport on our way home last night, my 8 year-old grandson was reading posters for various travel options. "Where do you want to go next?" I asked. "Nowhere," he said. "I want to go back to Costa Rica.." That sums up our experience. When you work with an unfamiliar travel group, you never know if you can trust the literature. We could. Everything in our week-long trip went exactly as scheduled.
The hotel our family met up at, Buena Vista Chic Hotel, was beautifully situated. The staff was kind and the breakfast was delicious. The shuttle made it possible for us to arrive on three different flights.
Our personal driver, Cesar, accommodated all of our schedule requests and navigated challenging roads and traffic conditions carefully. He even brought a booster for our youngest traveler. Translation apps on our phones helped us out when we had plans to make that exceeded our language skills.
Our tour guides in Tirimbina (Ralph on the river trip and Valeria on the night walk at the Lodge) were fun to be with as well as very knowledgable about the wildlife at hand. The children overcame their initial fears about hanging bridges and became confident discoverers of monkeys, frogs and leaf-cutter ants.
The folks at Los Lagos let us swim before our afternoon excursion to the Mistico hanging bridges, even though check in wasn't until after 3. The adults loved soaking in the hot pools and the kids adored the water slides in the cool pools. We had lunch poolside and dinner in the dining room. Everything was delicious and beautifully presented. And breakfast the next morning was absolutely incredible. It was hard to tear the kids away after just one night.
The drive from La Fortuna to Quepos was challenging in its length and the hardest part of the trip. We arrived after dark and didn't know until the next morning how beautiful our beach location was at Karahé. Our rooms on the lower (beach) level were perfect both for the kids and the 2 grandmothers, giving us easy access to the water and restaurant. (I would NOT have wanted to need to cross the busy road dividing the property.) Breakfasts were very basic but dinner in the restaurant and lunches on the beach were great. We also took Ubers to 2 other restaurants.
The children skipped our excursion to Manuel Antonio Park in favor of playing on the beach. (The early start was too much for them although it put 4 of us at the front of the crowd at a very busy park). The easy walking and a good guide (Lisandro) with a telescopic lens made this visit comfortable for 2 of us with some vision and mobility issues, although I much preferred the quiet of Sarapiqui.
It was a pleasure to reconnect with "our" driver for the trip to the airport.
The trip was a total success for our family of folks ranging from 8 to 76. Thanks!

Hotel Reviews
Buena Vista Chic Hotel
Alajuela

This hotel far exceeded our expectations. Yes, it was close to the SJO airport and had a shuttle. But it also had a beautiful location over-looking the city, very kind staff and a great restaurant. It was a perfect start to our week n Costa Rica.

Authenticity & Character
Location
The skyline at night was beautiful.
Staff
Our group arrived on 3 different flights. All were met and the staff helped navigate the challenges of finding supper for the last ones in. (The first person to arrive mentioned the kindness of the bartender)
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
La Fortuna

The children in our group would happily have lived here!

Authenticity & Character
The landscaping! The hot spring pools! The birds! The water slide! And the food!!! Breakfast was particularly lovely.
Location
Although clouds kept the volcano shrouded most of the time, it was lovely to be in its presence.
Staff
Check-in isn't until 3pm and we had an excursion scheduled for 1-3. The kids were eager to swim and the kind staff at reception had no problem with giving us early access to the water and restaurants.
Cleanliness & Comfort
Every inch of the property is beautifully landscaped. Staff was constantly keeping it all pristine.
Karahé Beach Hotel
Manuel Antonio

It was a pleasure to end our trip here with private beach access, the pool and the restaurant just steps away from our rooms. It was fun to have a sloth and her baby hanging in a tree by reception and a mischievous group of monkeys swinging past the restaurant.

Authenticity & Character
Location
Staff
We were especially well cared for at the beach and in the beachside portion of the restaurant.
Cleanliness & Comfort
Tirimbina Rainforest Lodge
Sarapiquí

I wanted to start my family's first trip to Costa Rica in this quiet location away from crowds.

Authenticity & Character
Location
Having constant access to trails meant the adults could talk short walks with the children without it being an "excursion."
Staff
Valeria was the guide on our night walk and she was so great with the kids!
Cleanliness & Comfort
Activity Reviews
Private Manuel Antonio National Park Guided Hike
Private Manuel Antonio National Park Guided Hike
Manuel Antonio

More than 3,000 people a day visit this park, so it was always busy. I much prefer quieter locations but the level paths and a guide with a telephoto lens on his scope made this a great final excursion for 2 of us with vision and mobility issues.

Quality of Experience
Guides, Drivers and Staff
The driver met us on time. Our guide, Lisandro, and his nephew were informative.
Transport
Boat tour at Sarapiqui River
Boat tour at Sarapiqui River
Sarapiquí

Our family had the boat to ourselves! Ralph was charming and informative. He and the boat captain spotted birds, reptiles and mammals that we certainly wouldn't have seen on our own. What a great lazy way to enjoy the area: motoring down the river. Ralph also shared some 3-D goggles that were a revelation to us all.

Quality of Experience
Guides, Drivers and Staff
Ralph had a relaxed style and tons of information. We all enjoyed spending time with him.
Transport
Night Walk at Tirimbina Rainforest Center
Night Walk at Tirimbina Rainforest Center
Sarapiquí

Our children were feeling a bit apprehensive about walking in the jungle at night. Valeria hit just the right tone to keep them engaged and comfortable.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 20, 2026

Hello Kim,

Thank you so much for sharing this wonderful review. It truly means a lot to me. I am delighted your family had such a memorable experience, and it was a pleasure helping you create such special Costa Rica memories.

Best,
Olman

Olman was very responsive and professional
Costa Rica | Jan 2 - Jan 11, 2026

CRAIG
CRAIG R.
Atlanta, GA | Reviewed on Jan 16, 2026
Olman was very responsive and professional in making the arrangements for our trip. It was a relatively short notice trip which made it more difficult for him to arrange. We were able to accomplish all that we’d hoped to on our trip, and more, without much help from the Kim Kim team once we arrived.
We did have one snag in our itinerary due to us following the printed version rather than an on-line version in that the details of a tour we were to take did not print. We therefore went to the...
Read more

Olman was very responsive and professional in making the arrangements for our trip. It was a relatively short notice trip which made it more difficult for him to arrange. We were able to accomplish all that we’d hoped to on our trip, and more, without much help from the Kim Kim team once we arrived.
We did have one snag in our itinerary due to us following the printed version rather than an on-line version in that the details of a tour we were to take did not print. We therefore went to the activity expecting our tour guide to be there for us, but the guide actually went to our hotel to pick us up. After much confusion at the event we were eventually let in but had to hire our own guide for the nature hike. We were not compensated for this.

Hotel Reviews
Karahé Beach Hotel
Manuel Antonio

Beautiful hotel in a beautiful location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Paraíso Resort, Spa & Hot Springs
La Fortuna

Beautiful grounds and location for this hotel. The breakfast buffet was extensive and delicious as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sibū Boutique Hotel
Puntarenas

Probably the most beautifully designed and maintained boutique hotel that I’ve stayed in. Loved everything about this place with the exception of it being located in town rather than on the outskirts with a little more property to explore. Would highly recommend a stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Jan 20, 2026

Hello Craig,

Thank you very much for taking the time to share your detailed feedback. I truly appreciate your kind words about my responsiveness and professionalism, especially given the short notice of your trip.

I’m very happy to hear that you were able to accomplish everything you hoped for — and even more — during your time in Costa Rica.

Your feedback is very valuable and helps me continue improving the service I provide.

Best,
Olman

Our entire experience was amazing.
Costa Rica | Dec 28 - Jan 8, 2026

Rhea
Rhea H.
Canada | Reviewed on Jan 16, 2026
Our entire experience was amazing. From our drivers, to the activities and the choice of accommodations!
We had a holiday we will never forget!
I/We were highly satisfied with Gustavo and KimKim.......I will recommend them over and over again!
Read more

Our entire experience was amazing. From our drivers, to the activities and the choice of accommodations!
We had a holiday we will never forget!
I/We were highly satisfied with Gustavo and KimKim.......I will recommend them over and over again!

Hotel Reviews
Occidental Tamarindo All Inclusive
Tamarindo

Second stay here - highly recommend for family holiday

Authenticity & Character
We like the charm of a smaller area
Location
We were happy with the location. A simple Uber ride into Tamarindo when we wanted to head out. We had a variety of animals that we saw right on site which was a thrill...monkeys, racoons, iguanas, and a large variety of birds
Staff
Cleanliness & Comfort
Our room was taken care of every day early. We had 3 rooms between the family, and the other 2 mentioned that there rooms could have been cleaned more often, or earlier. The sliding doors on the bathrooms do not slide well. Ours was particularly loud and difficult to close. One other room had the same issue.
Hilton Garden Inn Guanacaste Airport
Liberia

The check in time was quite lengthy, but the accommodations were great

Authenticity & Character
Location
One night stay near the airport...had a great location
Staff
Only issue was time to check in .....well over half an hour....even if they had offered a complimentary drink while in line, or a "sorry for the wait" would have been nice
Cleanliness & Comfort
Arenal Paraíso Resort, Spa & Hot Springs
La Fortuna

Highly recommend! The rooms were great - each family with our own bungalow was wonderful. The spring fed pools were very enjoyable. The food was good (in some cases a little pricey) but not having to leave resort to eat is a bonus. The Uber to La Fortuna was a great option. Definitely recommend Restaurante Fortuneno.....we spent New Years Eve with them for dinner and it was amazing! Tomahawk steak was a highlight.

Authenticity & Character
Authenticity & Character
Location
Location
Staff
Great service for meals......as in many swim up bar situations.....the bartenders OFTEN pretended not to see you, so service there was sub-par
Staff
Great service for meals......as in many swim up bar situations.....the bartenders OFTEN pretended not to see you, so service there was sub-par
Cleanliness & Comfort
Activity Reviews
Sky Tram, Ziplines & Sky Walk Adventure
Sky Tram, Ziplines & Sky Walk Adventure
Arenal/La Fortuna

Amazing for 10 y/o to 60 y/o. Quite an adventure. The length and heights were thrilling!! Our granddaughter (15) was feeling ill at the beginning of the adventure. Light headed and faint (found out during holiday she had pneumonia)! The first aid care there was top notch. Our daughter is a nurse and she said they were absolutely professional and spot on with care. They took her aside, gave her juice and chocolate, and kept her until vitals were all regulated. She was an amazing trooper and was able to finish all of the ziplines and the walking tour after. They allowed us to carry on even though this made us a bit later than scheduled. The walking tour afterwards was supreme!! Our guide was so knowledgeable and we found many, many animals and plants. Eyebrow snakes, monkeys, tarantulas, bat falcon and more!

Quality of Experience
Guides, Drivers and Staff
We waited a while longer than we would have liked for return transport. Minor inconvenience, so no real issue
Transport
Self-Guided Hike to La Fortuna Waterfall
Self-Guided Hike to La Fortuna Waterfall
Arenal/La Fortuna

Our family enjoyed this very much!! Swimming at the bottom of the waterfall was unforgettable!

Quality of Experience
Self-Guided Beach Day from Tamarindo
Self-Guided Beach Day from Tamarindo
Tamarindo

We walked along the beach - it does go into Tamarindo that way, we did not go all the way this time, we had on a previous trip and it is great. Taking an Uber into Tamarindo was inexpensive and very convenient. There is much to see there

Quality of Experience
Lost Canyon Waterfalls & Rappelling Adventure
Lost Canyon Waterfalls & Rappelling Adventure
Arenal/La Fortuna

Adventurous and soo much fun! A treat from 10 y/o to 60 y/o

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Self-Guided Snorkeling Day
Self-Guided Snorkeling Day
Tamarindo

We used this as a free day and a couple went to town, 4 went deep sea fishing, and we took a estuary tour on a boat to see monkeys and crocodiles

Self-Guided Visit to the Tamarindo Market
Self-Guided Visit to the Tamarindo Market
Tamarindo

We went to the food truck area and enjoyed different meals before heading out on a nigh walk about. Friendly and safe town for the whole family

Quality of Experience
Local specialist: Gustavo Camperos

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