Kimkim Trip Reviews for Guatemala

4.8
Based on 185 ratings
Read 185 verified reviews by travelers who booked their trip to Guatemala on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Unforgettable Guatemala
Guatemala | Jun 21 - Jun 29, 2024

D
Dianne L.
Dallas, TX | Reviewed on Jul 01, 2024
We worked with Juan in the Guatemala office. He and his team are very thorough and helpful at every step of creating a custom trip. We were offered several options and travel plans during our time in Guatemala. All the guides were well versed in the area/activity they provided. I felt everyone involved had our best interest in mind. All pick ups and transports were on time and in clean vehicles. We felt safe and happy with the options that we chose.
I would absolutely recommend them...
Read more

We worked with Juan in the Guatemala office. He and his team are very thorough and helpful at every step of creating a custom trip. We were offered several options and travel plans during our time in Guatemala. All the guides were well versed in the area/activity they provided. I felt everyone involved had our best interest in mind. All pick ups and transports were on time and in clean vehicles. We felt safe and happy with the options that we chose.
I would absolutely recommend them to friends wishing to travel in Guatemala. In our case, mostly in the Antigua area.

Activity Review
Walk Antigua Like a Local.
Walk Antigua Like a Local.
Antigua
Local specialist: Juan Tittaferrante
Juan
Juan Tittaferrante
Local specialist in Antigua Guatemala | Replied on Jul 16, 2024
Dear Dianne and Derold Since the very first moment we start our communication it has been a wholesome time together. We pursuit and are passionate about sharing the awe-inspiring culture and traditions of Guatemala with incredible friends like you.
Our community is dedicated to providing above and beyond excellence with intention and mindfulness, ensuring that we all have unforgettable memories in our hearts to share.
This has been the shine we need to continue lightning our paths and... Read more

Dear Dianne and Derold

Since the very first moment we start our communication it has been a wholesome time together. We pursuit and are passionate about sharing the awe-inspiring culture and traditions of Guatemala with incredible friends like you.
Our community is dedicated to providing above and beyond excellence with intention and mindfulness, ensuring that we all have unforgettable memories in our hearts to share.

This has been the shine we need to continue lightning our paths and live a life full of joy, it is so wonderful to read how you felt safe as this is our Golden Rule.

We will always be here for you and of course we would love to continue exploring together, all our destinations are as phenomenal as Guatemala and Antigua. Maybe a little more coffee and tortillas at Colombian style or Rum at Dominican Republic.

Our brief tour in Guatemala, arranged by Ale...
Guatemala | May 25 - May 29, 2024

Peggy
Peggy L.
San Jose, CA | Reviewed on Jun 27, 2024
Our brief tour in Guatemala, arranged by Alex of Old Town Outfitters in conjunction with KimKim, was outstanding . In four days we visited Tikal and Lake Atitlán and surrounding Villages of San Jose and Santiago. We learned about the history of the areas and people who lived or live there as well as the flora and fauna. At Tikal, we saw ancient Mayan Temples and dwellings.and our guide shared history. We saw several spider monkeys and birds. Our guide was knowledgeable about plants... Read more

Our brief tour in Guatemala, arranged by Alex of Old Town Outfitters in conjunction with KimKim, was outstanding . In four days we visited Tikal and Lake Atitlán and surrounding Villages of San Jose and Santiago. We learned about the history of the areas and people who lived or live there as well as the flora and fauna.

At Tikal, we saw ancient Mayan Temples and dwellings.and our guide shared history. We saw several spider monkeys and birds. Our guide was knowledgeable about plants and how Mayans used them. He named birds for us.

At Lake Atitlán. we had a wonderful guide and helper for our two-day stay. Vinicio. our guide. was totally bilingual in spanish and english so everything at restaurants and accommodations were seamless.
My husband and I are birders; so we had a birding tour with Pablo Chumil, a premier birder in Guatemala. We were delighted to learn new birds .
In the village of San Jose, we we had educational demonstrations on bee-keeping and honey production, weaving and natural dye-making, and chocolate-making. In Santiago, Pablo Chumil, who is Mayan, told us about the blending of the Mayan and Christan religions and took us to a shrine that honors both.

We had excellent drivers who were always on time and made safe transfers.

Our accommodations and meals were good. The Casa del Mundo, perched in a cilff above Lake Atitlán was lovely . Unbeatable view of the lake and three volcanoes !

All in all, a great trip.

Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Jun 27, 2024

Thank you tons, Peggy! I'm so glad you enjoyed your time with Vini, Pablo, and the rest of the team. It was super nice to meet you and help you create a lovely visit to Guatemala.

I hope you and Michael are doing great, let me know if you visit Antigua with Monica shortly. Hopefully, I will have more time for a coffee or a meal. Thank you so much for allowing me to participate in your adventure.

Best from the lovely colonial city of Antigua.

This was such a memorable trip!
Guatemala | May 6 - May 10, 2024

Tiana
Tiana H.
Dallas, TX | Reviewed on May 19, 2024
This was such a memorable trip! Kim Kim was a great interface through which to connect with Alex at Old Town Outfitters, who crafted an incredible itinerary according to the activities and learning that I was hoping for in visiting Guatemala. My guide for the historical tour (Dary) was so knowledgeable and friendly, and my guide for touring Lake Atitlan and Pacaya Volcano (Christa) was personable, attentive, professional, but also just so gracious and fun to hang out with! The drivers, too,... Read more

This was such a memorable trip! Kim Kim was a great interface through which to connect with Alex at Old Town Outfitters, who crafted an incredible itinerary according to the activities and learning that I was hoping for in visiting Guatemala. My guide for the historical tour (Dary) was so knowledgeable and friendly, and my guide for touring Lake Atitlan and Pacaya Volcano (Christa) was personable, attentive, professional, but also just so gracious and fun to hang out with! The drivers, too, were exceptional, and the accommodations were overall really tasteful. I can’t thank the team at Old Town enough for all their work and expertise, and for the kindness and genuineness they treated me with.

Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on May 20, 2024

Thank you very much, Tiana, it was incredible to meet you and know that you took a little piece of what we truly are in Guatemala. Christa, Dary, and the rest of the team enjoyed your kind company and your lovely charisma. I hope you are doing great on your new adventure and such, please share the experience with the ones at home. A big hug from the colonial city.

Exceptional Service and Unforgettable Experience
Guatemala | Apr 16 - Apr 27, 2024

Claudia
Claudia C.
Corona, CA | Reviewed on May 04, 2024

"Exemplary service! From start to finish, our experience with Cathy was nothing short of exceptional. Our tour guide Juan and Estevan were not only knowledgeable but also personable, making our journey unforgettable. Five stars all around!"

Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on May 07, 2024

My lovely Claudia,

Our frienship is here for you at any time, it has been such a wonderful experience to share with you and your beautiful family I'm greatful for having the opportunity to meet them all and connect with all through the creation of unforgettable moments it is my purpose in life.

Thank you for taking the time my dear Claudia to rate us and of course I will let Esteban and Juan know your kind and warm words.

Very kind and knowledgeable about every cite ...
Guatemala | Apr 16 - Apr 27, 2024

A
Alexa B.
Montclair, CA | Reviewed on Apr 28, 2024

Very kind and knowledgeable about every cite we traveled to. My family and I had a great time!

Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on May 03, 2024

Alexa, we really appreciate your time and your review, we loved our time together.
Your family is so wonderful and warm that we feel like we've known you forever.

Hope to see you soon and our biggest wish is for you to keep enjoying and building strong memories.

Amazing Visit!
Guatemala | Apr 13 - Apr 20, 2024

M
Meg S.
Middletown, NY | Reviewed on Apr 25, 2024
We just returned from an awesome trip to Guatemala that Chris and his team arranged for us. Chris took the time to meet us for coffee the morning after we arrived so we could ask any questions and discuss our plans for the week- super friendly and made us feel immediately comfortable! We spent two days exploring with Jerry, who was wonderful as well! We did a walking tour of Antiqua and learned so much with him! The next day, a hike up the Payca volcano, which was definitely a highlight... Read more

We just returned from an awesome trip to Guatemala that Chris and his team arranged for us. Chris took the time to meet us for coffee the morning after we arrived so we could ask any questions and discuss our plans for the week- super friendly and made us feel immediately comfortable! We spent two days exploring with Jerry, who was wonderful as well! We did a walking tour of Antiqua and learned so much with him! The next day, a hike up the Payca volcano, which was definitely a highlight for us. We moved on to Panajachel for a few days and explored the surrounding towns with Pablo- loved it! Ivan, our driver was always on time for our adventures and incredibly kind and accommodating. I think private transportation and guides was key for us being able to relax and absorb our surroundings. This is a trip we will never forget and I would highly recommend Old Town Outfitters to anyone planning to visit beautiful Guatemala!

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Replied on Apr 25, 2024

Thank you for the thorough review Meg! It was our pleasure and thank you again for choosing to get to know the real Guatemala through Jerry and our other local guides. Our team had a great time with you and we hope to see you again in the future. Spread the word about Guatemala with your friends and family, the more people know the better!

Great time in Guatemala!Matt was our specia...
Guatemala | Apr 2 - Apr 23, 2024

M
Merrilee E.
Canada | Reviewed on Apr 24, 2024
Great time in Guatemala! Matt was our specialist at the beginning of the process, but Alex Coronado took over our planning process when Matt had to do some guiding. Alex was terrific! Very responsive, friendly, and he provided excellent advice. He touched base with us frequently throughout the three weeks we were in Guatemala to ensure that we were enjoying the trip. We had to make some last minutes changes which he accommodated quickly and efficiently. Alex went over and above making sure... Read more

Great time in Guatemala!

Matt was our specialist at the beginning of the process, but Alex Coronado took over our planning process when Matt had to do some guiding. Alex was terrific! Very responsive, friendly, and he provided excellent advice. He touched base with us frequently throughout the three weeks we were in Guatemala to ensure that we were enjoying the trip. We had to make some last minutes changes which he accommodated quickly and efficiently. Alex went over and above making sure we were well taken care of.

All of the guides were professional and knowledgeable about the areas we were visiting. The drivers were prompt and the cars were in good shape. There was one situation where a car broke down (could happen to anyone) and Alex and our guide arranged for another car very quickly.

All of the accommodation was very good and the food was excellent. As was the Guatemalan coffee.

Thanks to Alex and the KimKim team for making our visit to Guatemala very special!

Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Apr 26, 2024

Thank you very much for your comments, it was extraordinary, special, and efficient working with you both. I can affirm that you are sincere and respectful people with whom it was a real pleasure to talk and get to know.

I am glad that our effort as a team was reflected during your visit to Guatemala, I hope I get to see you soon, and why not, maybe in Toronto with Eleanor and Isabella.

A big hug for you both from the colonial city of Antigua Guatemala!

Awesome team to work with
Guatemala | Mar 27 - Apr 3, 2024

Lydia
Lydia M.
Chicago, IL | Reviewed on Apr 13, 2024
Honestly dealing with Alex (the travel agent) is what made us decide to go to Guatemala. He made us feel safe and worked very well with us. We even got to meet him and his beautiful family while we were there. What I also really appreciated is him always being available on WhatsApp for questions and addressed any concerns that I had. He had us working with our favorite tour guide Christa who me and my wife got close to and learned to love Guatemala and the people of Guatemala because of her.... Read more

Honestly dealing with Alex (the travel agent) is what made us decide to go to Guatemala. He made us feel safe and worked very well with us. We even got to meet him and his beautiful family while we were there. What I also really appreciated is him always being available on WhatsApp for questions and addressed any concerns that I had. He had us working with our favorite tour guide Christa who me and my wife got close to and learned to love Guatemala and the people of Guatemala because of her.

Seriously the whole team that we had was amazing from our agent Alex, our guide Christa, and our driver David.

Activity Reviews
 Antigua Walking Tour
Antigua Walking Tour
Guatemala

It was good but we would’ve liked to do it with our guide who was also with us on it.

Day Hike to Pacaya Volcano
Day Hike to Pacaya Volcano
Guatemala
Kayaking & Hiking Lake Atitlán
Kayaking & Hiking Lake Atitlán
Guatemala

Our favorite place!!

Quality of Experience
Guides, Drivers and Staff
Christa was awesome
Transport
Guided Tour of Tikal Mayan Ruins National Park
Guided Tour of Tikal Mayan Ruins National Park
Guatemala
Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Apr 16, 2024

Thank you both for taking the time to leave us your review. I'm glad you were able to get to know a bit of the real Guatemala with our local team. Christa and the rest of the crew had a great time with you and appreciated your positive attitude and beautiful energy! Please spread the word to your friends and family, the more people know about Guatemala the better. Thank you again for your lovely visit!

Amazing Guatemala!
Guatemala | Mar 24 - Mar 31, 2024

Janine
Janine F.
Minneapolis, MN | Reviewed on Apr 01, 2024
Best trip ever thanks to Catherina, Esteban, Mario and David. Our Guatemala trip was flawless, beautiful, and had so many once in a lifetime memories. Thanks to kimkim and Columbus Travel for your kindness, the care we felt every step of the trip, and for sharing your beautiful country with us. Mario, thanks for showing us the amazing Mayan culture right in Guatemala City. David, you are a philosopher and we appreciated all we learned from you about the Mayan and Guatemala. Esteban, thanks... Read more

Best trip ever thanks to Catherina, Esteban, Mario and David. Our Guatemala trip was flawless, beautiful, and had so many once in a lifetime memories. Thanks to kimkim and Columbus Travel for your kindness, the care we felt every step of the trip, and for sharing your beautiful country with us. Mario, thanks for showing us the amazing Mayan culture right in Guatemala City. David, you are a philosopher and we appreciated all we learned from you about the Mayan and Guatemala. Esteban, thanks for taking us to Lake Atitlan and spending part of Semana Santa with us away from your family. We will never forget the Mayan Good Friday processions we saw on the way to Antigua.. and of course sharing your hometown with us! Much appreciation. We wish we could stay another week. Guatemala is one of the most beautiful places we have traveled, the history, nature and people are special.

Hotel Review
El Convento Boutique Hotel
Antigua Guatemala

Beautiful hotel!

Authenticity & Character
Gorgeous room, location and character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Yaxhá Sunset
Yaxhá Sunset
Guatemala

David is so knowledgeable and was an amazing guide to the Mayan sites. We appreciated his humor, his deep thoughts, and his willingness to share his knowledge with us. Great guide to to an out of this world place.

Quality of Experience
Guides, Drivers and Staff
Transport
Kaminal Juyu Pre-Columbian Archaeological Site
Kaminal Juyu Pre-Columbian Archaeological Site
Guatemala City

Mario and Esteban took us from the airport to see the Serpent Mound and then the Kaminaljuya a pre classic Mayan site right in Guatemala City. Mario was so knowledgeable about the site and city.. we got to see a Mayan ritual while there. We then went to the site museum. So many amazing artifacts! Was a great first introduction to Guatemala. Mario and Esteban were so kind and welcoming!

Quality of Experience
Guides, Drivers and Staff
Top notch kind and friendly.. both Mario and Esteban.
Transport
Lake Atitlan & Surrounding Villages
Lake Atitlan & Surrounding Villages
Guatemala

Lake Atitlan is stunning ringed with mountains, birds and gorgeous green forests and flowers. Esteban took us across the Lake in a wave cutter boat.. and to San Pedro. We got to go see a colonial church and the floats ready for Good Friday. Also the market while the city was built into the cliff surrounding the Lake. Stunning! We then too a tuk tuk to San Juan.. and to a few women’s cooperatives.. one for hand dyed clothes. They use natural dyes and the women on the coop are supported through their craft. Beautiful textiles! Then to a medical coop.. where we learned about Mayan medicinal practices. And finally to a chocolate factory.. and an amazing art gallery. Was such a beautiful place with amazing people. What an amazing memory. Appreciate Esteban.. who knows everyone in these cities 😊 taking us to meet these incredible people.

Quality of Experience
Esteban!!!
Guides, Drivers and Staff
Esteban made each moment special!
Transport
Boat ride was an adventure
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Apr 20, 2024
My heart is full with joy to read your wonderful and kind review! I am absolutely delighted to know that your trip to Guatemala is the materialization of our vision and mission, this is truly our purpose in life. Mario, Esteban, David and I are passionate about sharing the beauty and culture of Guatemala, but even deeper, our eyes have seen how pure love can flourish by connecting as we travel, the way we impact our communities, nature and every step on this journey. called life; It warms... Read more

My heart is full with joy to read your wonderful and kind review! I am absolutely delighted to know that your trip to Guatemala is the materialization of our vision and mission, this is truly our purpose in life.

Mario, Esteban, David and I are passionate about sharing the beauty and culture of Guatemala, but even deeper, our eyes have seen how pure love can flourish by connecting as we travel, the way we impact our communities, nature and every step on this journey. called life; It warms our hearts to know that we are part of it.

Your appreciation for the blend of individual virtues and skills transformed into unforgettable moments truly captures the essence of what we look every time we are designing a trip plan.

Thank you for trusting us we will always be happy to welcome you to this huge family so we can keep exploring more of the world's wonders. Until then, may the memories of this trip continue to bring you joy and inspiration.

Huge hugs to you my lovely Janine, you have an extended family from now on

Thank you Catherine and Columbus Guatemala Travel
Guatemala | Mar 5 - Mar 13, 2024

Wade
Wade B.
Charlotte, NC | Reviewed on Mar 14, 2024
Catherina and the Columbus Guatemala Travel team were not only extremely helpful and informative, but kind and welcoming. They checked up on myself and my fellow traveler on a daily basis to ensure we got where we needed to be, and be there on time. The activities that were booked for us were also outstanding, with the Acatenango hike being the highlight. Each driver and guide for all activities were terrific. Furthermore, Guatemala is a beautiful country with friendly people and amazing... Read more

Catherina and the Columbus Guatemala Travel team were not only extremely helpful and informative, but kind and welcoming. They checked up on myself and my fellow traveler on a daily basis to ensure we got where we needed to be, and be there on time. The activities that were booked for us were also outstanding, with the Acatenango hike being the highlight. Each driver and guide for all activities were terrific. Furthermore, Guatemala is a beautiful country with friendly people and amazing culture. Antigua quickly became one of my favorite cities I’ve ever visited. Overall, the Kim Kim and Columbus Travel team, along with the local guides all did their part in making an amazing trip. So far, I’m 2 for 2 with great booking experiences on Kim Kim.

Activity Reviews
Villages Around Lake Atitlán by Boat (San Juan & Santiago)
Villages Around Lake Atitlán by Boat (San Juan & Santiago)
Guatemala

Great guides and the like is beautiful. Lots of amazing history and culture to see. San Juan is an awesome little village.

Quality of Experience
Guides, Drivers and Staff
Transport
Bike Through Villages Of Itzapa And Calderas.
Bike Through Villages Of Itzapa And Calderas.
Antigua

Although I genuinely enjoyed this activity, I would be lying if I didn’t admit how difficult this activity is. Being in the military and an active gym goer, I figured this activity would be a breeze but I was very wrong. This was still very fun and the guide, Willy, was amazing and helpful. However, I wouldn’t suggest this activity to anybody that isn’t used to mountain biking, EXTREME cardiovascular activity, or at least high altitudes.

Quality of Experience
Guides, Drivers and Staff
Transport
Acatenango Overnight Group Activity
Acatenango Overnight Group Activity
Guatemala

My favorite part of the trip. Albeit quite challenging, it was well worth it. Between the volcanic eruptions and the sunset and sunrise views are some of the most spectacular things I’ve ever witnessed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Mar 20, 2024

My dear Wade,

The entire team has really enjoyed sharing with you, we wish the best in the universe so that you continue discovering the world around us with that adventurous soul that inspires us.

We definitely take the recommendation and we have put notes to identify the level of difficulty in the outdoor activities.

Our biggest passion is to make your time memorable so we are excited and pleased to know we made our mission a reality.

Choose the next destination and we will always improve our activities, keep in mind you have our friendship from now on.

Lots of driving
Guatemala | Feb 16 - Feb 29, 2024

B
Bruce D.
Canada | Reviewed on Mar 07, 2024

Some of the hotels were substandard ... In particular Coban, Lake Atitlan and Antigua.. Rooms were dirty and internet was poor. We indicated that 3-4 star was acceptable but these hotels were more like 2 star by international standards.

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Mar 29, 2024

Thank you very much for your words with definitely will take care of this advices for future clients!
Eduardo

This trip could have been so much better
Guatemala | Feb 22 - Feb 28, 2024

P
Pedro J C.
Dallas, TX | Reviewed on Mar 06, 2024
Our first time in Guatemala was amazing and disappointing at the same time. The beauty of Guatemala surprised us with its mesmerizing volcanoes and lake Atitlan. The logistics left us puzzled at best. This is the first time a guide does not receive us at the airport. The only time with the trip planner Eduardo was the night before we departed after we had voiced repeatedly our concerns. We did not feel well informed of the plan. In fact the printout given to us by the driver upon arrival was... Read more

Our first time in Guatemala was amazing and disappointing at the same time. The beauty of Guatemala surprised us with its mesmerizing volcanoes and lake Atitlan. The logistics left us puzzled at best. This is the first time a guide does not receive us at the airport. The only time with the trip planner Eduardo was the night before we departed after we had voiced repeatedly our concerns. We did not feel well informed of the plan. In fact the printout given to us by the driver upon arrival was not accurate or thorough. The culmination of the concerns was reached when a vehicle we were riding broke down and we could not complete our day of excursion. We wasted an entire day. For that we were reimbursed $287. We gave Eduardo a list of 12 points that we think will help improve his business. We are experienced travelers and we feel that amount we paid for this trip was not worth it at all.

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Mar 29, 2024

Muchas gracias por tus comentarios Pedro y como tuvimos la oportunidad de platicar muchos de los inconvenientes forman parte de los sucesos que podemos afrontar dentro de los tours que, en ningún momento, son pensados para trabajar de esa forma y resultan de forma inesperada del trabajo diario con hoteles transportes y guías.

Quiero agradecerte personalmente por dejar tu comentario y que tengas la certeza que siempre trataremos de trabajar de la mejor manera con nuestros clientes.
Saludos,
Eduardo

5-star fun and adventures in Belize and Guatemala.
Guatemala | Feb 17 - Feb 24, 2024

Robin
Robin R.
Hayward, CA | Reviewed on Mar 04, 2024
Alex did an exceptional job creating our Guatemala and Belize itinerary. He was very responsive, had great suggestions, was patient and polite throughout the process. Our trip started with pick up from the airport. The driver patiently waited a couple of hours for two different flights to arrive so our whole party could depart together. We spent the first 3 nights in San Ignacio. It was a great introduction to Belize and Guatemala - with a clean, safe hotel, amazing food, and really fun (and... Read more

Alex did an exceptional job creating our Guatemala and Belize itinerary. He was very responsive, had great suggestions, was patient and polite throughout the process. Our trip started with pick up from the airport. The driver patiently waited a couple of hours for two different flights to arrive so our whole party could depart together. We spent the first 3 nights in San Ignacio. It was a great introduction to Belize and Guatemala - with a clean, safe hotel, amazing food, and really fun (and informative) trips to two different Mayan ruins.

I really enjoyed the water tubing excursion we took while transitioning from interior Belize to the coast in the middle of our trip. We had the same drive as before - and he was friendly, punctual, and ensured a safe delivery.

On the coast, we stayed in San Pedro. The scenery is like a postcard. Alex selected an ideal snorkeling excursion that totally made our trip.

Overall, I cannot wait to return to Belize and Guatemala and will definitely enlist Alex's help to plan our next adventure.

Activity Reviews
Explore Tikal National Park
Explore Tikal National Park
San Ignacio

William (I think), the guide was friendly and knowledgeable. He paced the tour so a range of fitness levels could learn, explore, and adventure. I really enjoyed walking to each structure, checking out nature, and glimpsing a few fun animals. It was an active but not exhausting day - the perfect amount of time. Also, the restaurant we went to for lunch at the end was fantastic!!!

Quality of Experience
Guides, Drivers and Staff
Transport
On time, safe, polite.
Horse Backriding Tour of the Xunantunich Maya Ruins
Horse Backriding Tour of the Xunantunich Maya Ruins
Guatemala

I really appreciated the knowledge of the tour operators at St. Leonards tours. And, the gentleman who rode horses with us was outstanding - he stopped to check in on everyone, kept conversation going, and ensured a safe ride.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from San Ignacio to Belize City with Cave Tubing Tour en Route
Transfer from San Ignacio to Belize City with Cave Tubing Tour en Route
Guatemala

Derrick, our driver, was so nice and helpful. He waited with our belongings the whole time we were tubing. Tubing was wonderful - perfect temperature (air and water), right amount of time, our guide was great and I especially liked just floating outside of the tube to look at the trees, etc. The lunch, on premise, was delicious!

Quality of Experience
Guides, Drivers and Staff
Transport
Half day Snorkeling at Hol Chan and Shark Ray Alley from Caribe Resort
Half day Snorkeling at Hol Chan and Shark Ray Alley from Caribe Resort
Guatemala

This was a perfect adventure. The boat transport was fun, our captain/dive leader was funny, the water was ideal. We say plenty of fish and sea life.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Mar 05, 2024

It was our pleasure Rovin and thank you again for your patience and positive energy while creating your personalize trip to Belize and Guatemala! Our team and partners had a great time with you and we hope to see you again in the future maybe to explore more in Guatemala, especially my hometown Antigua Guatemala.

If you have a chance to spread the word about Belize and Guatemala with your friends and family, the more people know the better!

Thank you!

This trip exceeded our expectations...
Guatemala | Feb 16 - Feb 29, 2024

Teresa
Teresa D.
Canada | Reviewed on Mar 04, 2024
Loved the authenticity of Coban.
Semuc Champey was great but we would have liked more warning/info about what the "water cave" experience was going to involve. This was complicated by the fact that the guide's English was inadequate.
Flores was lovely.
LOVED Yaxha - Guide Oliveiro was superb. Tikal also great.
Really enjoyed Rio Dulce, the hotel we stayed at (Tixal?) and the whole river experience. Livingston was very interesting. Great guide too - Fernando.
Best was the hot...
Read more

Loved the authenticity of Coban.
Semuc Champey was great but we would have liked more warning/info about what the "water cave" experience was going to involve. This was complicated by the fact that the guide's English was inadequate.
Flores was lovely.
LOVED Yaxha - Guide Oliveiro was superb. Tikal also great.
Really enjoyed Rio Dulce, the hotel we stayed at (Tixal?) and the whole river experience. Livingston was very interesting. Great guide too - Fernando.
Best was the hot springs!! Great experience!
Chichicastanango was absolutely fantastic - the market! and the cemetary.
Lake Atitlan was beautiful. We loved the kayaking & hiking experience. The towns we visited were tourist-y (San Juan, San Pedro, Santiago) but the things we visited (chocolate factory, weaving cooperative, shaman house) were really! interesting.
We really, really enjoyed this trip - it exceeded our expectations.

Hotel Review
Hotel La Posada
coban

we found this hotel underwhelming - may have been because it was rainy and cold.

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Mar 06, 2024

thank you very much for any word you put into this review I am pretty sure when other people read these comments they will feel like visiting the same places you have done in this program which is a good way to get to know Guatemala and its beautiful places.

I hope you can spread the word with friends and family to encourage people to visit this beautiful country
Eduardo

Our trip was terrific and exceeded our expect...
Guatemala | Feb 16 - Feb 29, 2024

Nicole
Nicole D.
Canada | Reviewed on Mar 04, 2024
Our trip was terrific and exceeded our expectations. With the itinerary that was created for us, we saw many different areas of the country. What we hope to have, on a trip like this, is a wide variety of activities and experiences. This trip delivered. We were in cities and villages; we saw nightlife and wildlife; we were on lakes, in mountains and in jungles; we hiked, walked, swam, motor-boated and kayaked ; we visited wide open plazas and packed markets; we explored centuries-old pyramids... Read more

Our trip was terrific and exceeded our expectations. With the itinerary that was created for us, we saw many different areas of the country. What we hope to have, on a trip like this, is a wide variety of activities and experiences. This trip delivered. We were in cities and villages; we saw nightlife and wildlife; we were on lakes, in mountains and in jungles; we hiked, walked, swam, motor-boated and kayaked ; we visited wide open plazas and packed markets; we explored centuries-old pyramids and temples and modern churches; we learned ancient customs and current practices. Our local guides, lined up by Eduardo, were knowledgeable, personable and flexible. And the people of Guatemala were friendly and welcoming. Definitely a great trip overall.

Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Mar 29, 2024

Thank you very much Nicole you and I did a great job building this itinerary and I'm pretty sure you got a great experience from the places to visit in Guatemala!

Eduardo

Ten Days in Guatemala
Guatemala | Feb 21 - Mar 1, 2024

B
Bruce H.
Santa Fe, NM | Reviewed on Mar 03, 2024
My wife and I had a great ten day trip in Guatemala. We told kimkim the kinds of things we were interested in and wanted to do (Antigua, hiking, shopping, markets, maybe a cooking class, Tikal, Lake Atitlan), and they put us in touch with Matt at Old Town Outfitters in Antigua, who helped us come up with an ideal itinerary, using local guides and drivers. We especially enjoyed our four days with guide Lucas, whose skill and knowledge and patience and joy of life and spirit of adventure... Read more

My wife and I had a great ten day trip in Guatemala. We told kimkim the kinds of things we were interested in and wanted to do (Antigua, hiking, shopping, markets, maybe a cooking class, Tikal, Lake Atitlan), and they put us in touch with Matt at Old Town Outfitters in Antigua, who helped us come up with an ideal itinerary, using local guides and drivers. We especially enjoyed our four days with guide Lucas, whose skill and knowledge and patience and joy of life and spirit of adventure captivated us. Matt was responsive to our questions and needs, and added a last-minute coffee tour that was one of the highlights. He choreographed all the details of the trip - transportation, local guides, plane tickets to Tikal, and lodging, and everything worked out perfectly. So much easier than trying to figure it all out ourselves!

Local specialist: Matt Hartell

Beautiful country, great guides
Guatemala | Feb 17 - Feb 24, 2024

Roger
Roger A.
Birmingham, MI | Reviewed on Mar 01, 2024
Our first foray to Central America was a fantastic experience, made more so by the enthusiastic, knowledgeable and kind guides and travel planners in Guatemala. The trip was well planned, with one glitch involving an overbooked hotel. The folks from the local tour agency went above and beyond to remedy the matter, with refunds, extra guide time and a dinner thrown in. They were flexible and anxious to see that our every whim was satisfied. Special thanks to JJ and Catherine-great job both.... Read more

Our first foray to Central America was a fantastic experience, made more so by the enthusiastic, knowledgeable and kind guides and travel planners in Guatemala. The trip was well planned, with one glitch involving an overbooked hotel. The folks from the local tour agency went above and beyond to remedy the matter, with refunds, extra guide time and a dinner thrown in. They were flexible and anxious to see that our every whim was satisfied. Special thanks to JJ and Catherine-great job both. And Carlos' personal connection to Tikal enriched our magical experience in that mystical place.

Activity Reviews
Sunrise in Tikal.
Sunrise in Tikal.
Guatemala

Absolutely out of this world. If the weather cooperates, an experience with no parallel.

Tikal Maya Site, World Heritage
Tikal Maya Site, World Heritage
Guatemala

Magical experience. Mysterious ruins in a jungle setting, no mobs of tourist busses, it does not disappoint.

Villages Around Antigua By Chicken Bus (Special)
Villages Around Antigua By Chicken Bus (Special)
Antigua

Sounds silly but was actually great fun Learned a ton about Guatemalan home industries and agriculture.

Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Mar 02, 2024
Hearing that your first adventure in Central America was a fantastic experience is what we live for! Your kind words about our enthusiastic and knowledgeable team members, makes us feel I apologize for the glitch with the overbooked hotel, but I'm glad to know that we were able to pump you and we went above and beyond. It's our commitment to make things right. And I couldn't agree more about Carlos, we support local community as one of our major goals is to witness local expert and... Read more

Hearing that your first adventure in Central America was a fantastic experience is what we live for! Your kind words about our enthusiastic and knowledgeable team members, makes us feel

I apologize for the glitch with the overbooked hotel, but I'm glad to know that we were able to pump you and we went above and beyond. It's our commitment to make things right.

And I couldn't agree more about Carlos, we support local community as one of our major goals is to witness local expert and friendly guides develop their best this will always guarantee having a deep and real connection to every destination,

We consider you as our own family and we will always be happy to explore together what the world has to offer. Who knows maybe our next adventure is waiting of us at Belize or El Salvador.

Wish you both nothing but the best, huge hug.

Caty , Esteban and JJ with Columbus Guatemala...
Guatemala | Feb 5 - Feb 18, 2024

Scott
Scott W.
Canada | Reviewed on Feb 26, 2024
Caty , Esteban and JJ with Columbus Guatemala Travel were amazing! They made us feel so welcome and shared so much knowledge of Guatemala. All the tours that they arranged were excellent, with great accommodations and transportation and wonderfully knowledgeable and friendly guides. Our lunch and private tour of Uaxactún with Danilo was a particularly memorable tour they arranged for us. The whole experience from reaching out, going back and forth with ideas and dates, to landing and... Read more

Caty , Esteban and JJ with Columbus Guatemala Travel were amazing!

They made us feel so welcome and shared so much knowledge of Guatemala. All the tours that they arranged were excellent, with great accommodations and transportation and wonderfully knowledgeable and friendly guides.

Our lunch and private tour of Uaxactún with Danilo was a particularly memorable tour they arranged for us.

The whole experience from reaching out, going back and forth with ideas and dates, to landing and communicating on the ground was a pleasure.

Hotel Reviews
Hotel Biltmore
Ciudad de Guatemala

Exactly the right hotel to transit between flights. Nice and clean, super helpful staff and close to so much (including the airport(.

Authenticity & Character
Great travel hotel... all you needed
Location
we had a quick (early morning) flight turn around so this hotel was perfect
Staff
Very easy to communicate with and always there to assist
Cleanliness & Comfort
Jungle Lodge Tikal
Peten

What a location! Right in the national park with all the explorations of the area within walking distance. The rooms, food, service and amenities were top notch! My only complaint is we didnt stay long enough!

Authenticity & Character
A lovely "rustic/natural" feeling without feeling like you are ruffing it.
Location
A beautiful lodge in the jungle! what else is there to say
Staff
Always willing to help. From holding baggage while you explore to getting you great food and drinks
Cleanliness & Comfort
Very clean and comfortable
Isla de Flores
Ciudad Flores Petén-Flores

Very cosy hotel that has a lot to offer!

Authenticity & Character
A wonderful ambiance. Just know that there are stairs
Location
Right in the center of things close to shopping and dinner. Or you can just hang out in the bar, restaurant or pool on site
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Guatemala!
Welcome to Guatemala!
Guatemala

Whats to say? We arrived around midnight and were quickly met and ushered to our hotel for the night.

Quality of Experience
Guides, Drivers and Staff
JJ was a wonderful guide who shared a lot of information.
Transport
Uaxactún
Uaxactún
Guatemala

This experience was by far the hilight of our visit. An incredible private tour of pre-classic Mayan site with an excellent and knowledgeable guide PLUS a wonderful and delicious lunch on site prepared by local village. It was only our guide and the two of use the whole time we were exploring! (Not counting the monkeys)

Quality of Experience
Guides, Drivers and Staff
Danilo and his driver were fantastic. All the people at the village were very warm and inviting.
Transport
A great driver on a bumpy road. He knew the best way to get there!
Tikal Maya Site, World Heritage
Tikal Maya Site, World Heritage
Guatemala

What a place! so much to see and explore. This was a group tour and everyone was super!

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Flores Island
Explore Flores Island
Guatemala

A very lovely boat ride to the nature preserve and a wonderful look out over the lake.

Quality of Experience
Guides, Drivers and Staff
Transport
Guatemala City Tour
Guatemala City Tour
Guatemala

The tour and guide were great. Esteban showed as much of Guatemala as time and traffic would allow.

Quality of Experience
Traffic and time constraints impacted the enjoyment of this tour.
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Mar 02, 2024
I deeply appreciate and love your kind words. Making you feel welcome and sharing our rich culture in Guatemala is what we love to do and I am tremendously happy that we can materialize what we are looking for when creating your itinerary. It warms my heart to know that every member of our team could exceed your expectations. Uaxactún's private time with Danilo was indeed a special highlight, I am brilliantly pleased to know that it left a lasting memory, plus reading the entire experience... Read more

I deeply appreciate and love your kind words.

Making you feel welcome and sharing our rich culture in Guatemala is what we love to do and I am tremendously happy that we can materialize what we are looking for when creating your itinerary. It warms my heart to know that every member of our team could exceed your expectations.

Uaxactún's private time with Danilo was indeed a special highlight, I am brilliantly pleased to know that it left a lasting memory, plus reading the entire experience was a pleasure, from the initial planning to the communication on the ground.

Our goal is to make every step of the journey enjoyable and smooth, and your positive feedback reinforces our commitment and values.

Our wish is to see you again to continue enjoying together this beautiful world in which we live.

We hope you are always safe and healthy. You will always have a family at Columbus Guatemala Travel, tell us where you would like to go and we will make it happen.

All of our tours and guides were amazing!!
Guatemala | Feb 17 - Feb 24, 2024

R
Robin A.
Los Angeles, CA | Reviewed on Feb 25, 2024
All of our tours and guides were amazing!! Read more

All of our tours and guides were amazing!!

Activity Reviews
Half day Snorkeling at Hol Chan and Shark Ray Alley from Caribe Resort
Half day Snorkeling at Hol Chan and Shark Ray Alley from Caribe Resort
Belize
Quality of Experience
Guides, Drivers and Staff
Transport
Explore Tikal National Park
Explore Tikal National Park
San Ignacio
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from San Ignacio to Belize City with Cave Tubing Tour en Route
Transfer from San Ignacio to Belize City with Cave Tubing Tour en Route
Belize
Quality of Experience
Guides, Drivers and Staff
Transport
Horse Backriding Tour of the Xunantunich Maya Ruins
Horse Backriding Tour of the Xunantunich Maya Ruins
Belize
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alex Coronado
Alex
Alex Coronado
Local specialist in Antigua Guatemala | Replied on Feb 28, 2024

Thank you for taking the time to leave us your review, Rovin. I'm glad you and Rovin were able to get to know a bit of the real Belize and Tikal, the crew had a great time with you both and appreciated your positive attitude and energy! Be sure to spread the word to your friends and family, the more people know about Belize and Guatemala the better. Thank you again for your travels!

We recently got back from a 2 week trip to Gu...
Guatemala | Feb 6 - Feb 18, 2024

Denise
Denise M.
Denver, CO | Reviewed on Feb 25, 2024
We recently got back from a 2 week trip to Guatemala. This was my second time using KimKim to help plan a trip and I honestly feel like I will use them for all my future international trips. Eduardo was our Local Expert and he and I chatted on the KimKim platform for months planning the trip. There were several activities and places I wanted to go on the trip and based on what my partner and I like to do and the specifics that I discussed with Eduardo, he recommended several additional... Read more

We recently got back from a 2 week trip to Guatemala. This was my second time using KimKim to help plan a trip and I honestly feel like I will use them for all my future international trips. Eduardo was our Local Expert and he and I chatted on the KimKim platform for months planning the trip. There were several activities and places I wanted to go on the trip and based on what my partner and I like to do and the specifics that I discussed with Eduardo, he recommended several additional activities/tours that we enjoyed immensely. When I wanted to add a trip to Altamira and Hobbitenango he helped figure that out. He was very responsive overall. He also took care of the domestic flight that we took to/from Flores. The hotels he selected (based on our style/preference) were all fine. I enjoyed the Tikal Jungle lodge and both tours we did of ruins (Tikal and Yaxha) were wonderful. We learned a lot from Oliverio, our guide. He was pleasant and knowledgeable. He took us to an animal sanctuary place when we were in Flores and that was unexpected and cool. Overall, I wish we'd stayed one more day at the Tikal Lodge and been able to do another day at Tikal. By far the best place we stayed was Casa Del Mundo at Lake Atitlan. I remain incredibly blown away by that place. We could have spent half a day or more just exploring all the nooks and crannies at that place and it was just incredibly beautiful. I am so glad we stayed there. Unfortunately, my partner got food poisoning at one of the "regular" lunch places in Pana and that had later ramifications for our trip. While he was recovering at Casa Del Mundo (there are far worse places to be sick for sure), I was able to go kayaking and hiking with our guide, Willy. We thoroughly enjoyed Willy. He was with us from our pick up at GC after Flores until we went on the Acatenango Double Fuego trek. We wish Willy had been with us for that too. He was our favorite guide by a long margin; we were also with him the longest so that's not entirely surprising. He was down to earth and humble and very fun to be around. We had a great time with him at the Lake, hiking the Mayan Nose, seeing various villages around the lake etc. We also had a local guide, Joel, for the Mayan Nose hike and village visiting day. Joel was fantastic, a young man with a good heart and really good energy. I ended up hiking with him and my partner with Willy that day. We also made a change to our Lake Atitlan itinerary on short notice, opting to go to La Reserva Natural near Pana rather than go to the big Chichicastenango market. After the long drive from GC to Pana, we just weren't at all interested in another drive, even a shorter one. So we changed that entire day. I'm very glad we did, La Reserva was so fun, we did an awesome "ultra" ziplines which were great (I only wish they had had someone taking photos/videos b/c I would definitely have purchased some). And the butterfly area was for me, totally worth the price of admission. I could have stayed at that place for hours. Loved it. In retrospect, I might have stayed an additional day at the Lake so I could visit more of the villages and also just to stay another day at Casa Del Mundo. Lake Atitlan is definitely one of the most beautiful places i've visited. I would absolutely go back there. Then we headed to Antigua (again, with Willy). With our first day with Willy in Antigua, we did the Valley Ride Biking tour which was totally fun and worth it. We visited a chocolate factory, macademia nut farm and a jade jewelry making place. and we saw a lot of little villages and churches. B/c of the food poisoning, I was worried that my partner wouldn't be recovered enough to do the volcano hiking so I contacted eduardo and he was able to help with all that. B/c we had Eduardo and b/c we had booked a private hiking tour, we were able to change the date we left for the trek. Eduardo make all of those changes for us with the guides and also helped secure our hotel room b/c of the change. Later, we also ended up adding a day to our trip and Eduardo, again, was super helpful in securing our hotel room for that. So before the trek we ended up going up to Altamira and Hobbitenango. I thoroughly enjoyed both of those places. The creative photo ops and surrounding beauty, views of the volcanoes. Just a really fun day overall. We ate lunch at Hobbitenango and it was excellent. We also did the bike zip lines at Altamira which were terrifying but so fun at the same time. The trek itself was amazing. Our guide, David, was good. He was nice, encouraging and attentive but again, he wasn't Willy. We have done a lot of hiking and I rated the Double Fuego trek as maybe a 7 on the difficulty scale. One of the most challenging parts of the hike is the footing. Hiking on a volcano is like hiking up sand/gravel. The traction was nil. it was incredibly slow going. BUT totally worth it. I was pretty tired by the 2nd day on the trek and wasn't sure if I would make the additional trek over to Fuego but I am REALLY glad that I did. the views at the base camp, views at fuego and sunrise on Acatenango were all extraordinary. Just a really cool, but challenging experience for sure. I was very happy when we were off the volcano and headed back to Antigua. On our additional day in Antigua, my partner and I visited a ton of the ruins throughout the city and we got to see an interesting religious procession (the first sunday after Ash Wednesday) throughout the city. Our hotel in Antigua (Meson de Maria) I have somewhat mixed views on. The beds were comfortable and the hotel interior is beautiful. I enjoyed the views from the upper terrace. There was one person there that was particularly friendly and helpful. The others, not so much. They weren't mean or anything, but not particularly welcoming or friendly which is very unlike all the other places I've travelled in S. America. The breakfast was not great either which was disappointing. The rooms were quite small. That said, they helped get our laundry done one day while we were out and about and I loved the location. They also accommodated our schedule changes and we were able to stay at the same place, just in different rooms, which made things easier.
I got interested in Guatemala b/c I wanted to hike volcanoes. But was really happy with the entire trip. It is more Americanized than places we've gone in S. Am (Bolivia, Chile, Peru, Argentina) but that was okay with me. I had no interest in Guatemala City and glad we didn't spend any time there. For me, using KimKim is so worth it; as is booking private tours b/c it allows you to change your schedule with ease which we did twice. I should add that we mostly had one driver, Ivan, and he was SO AWESOME. he was super friendly and a GREAT driver. he ruled. Thank you so much Eduardo for all your help with this trip. You were great to work with.

Hotel Reviews
Jungle Lodge Tikal
Peten

no complaints about this place at all. Breakfast good. howler monkeys, LOUD :)

Authenticity & Character
Location
super location for a tour of Tikal Ruins
Staff
Cleanliness & Comfort
Hotel Casa Amelia
flores

breakfast was good, but no included with rate. good location. nothing spectacular but nothing to complain about either

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa del Mundo
Lake Atitlán

literally one of the best and most beautiful hotels I've stayed at or seen anywhere

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Meson de Maria
Antigua Guatemala

Rooms very small, breakfast not great. One very friendly and helpful employee; others weren't unfriendly but did not go out of their way to be helpful/friendly/welcoming. Thank goodness they had a small floor fan or else I would have been very warm at night. Interior is beautiful, upstairs roof terrace very nice. Good location but area was very loud on weekends.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hike Acatenango Volcano & Camp Overnight
Hike Acatenango Volcano & Camp Overnight
Guatemala

Loved this experience! We opted for 2-night in the camp on the volcano, and I would recommend it because you have much more time to enjoy the experience.

Quality of Experience
Guides, Drivers and Staff
Hobbitenango/Altamira Visits
Hobbitenango/Altamira Visits
Antigua

Hobbitenango was nice, but Altamira was the highlight of the visit. It was so much fun to be there, and there were plenty of photo spots!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Mar 06, 2024

thank you very much Denise for a very detailed review of what you made in Guatemala I'm really happy to hear that this trip that you and I built it was a success and you got great souvenirs and memories from this trip along Guatemala. Since you got the opportunity to immerse and get to know our local guides drivers and partner hotels in the whole country.

And the most important thing, you got to hike the Acatenango volcano which was your goal in this trip.
Saludos de Guatemala

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