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Alex Mottler

I am a kimkim Travel Specialist with the goal of making sure your time spent in Italy or Norway is extraordinary! I have had the opportunity to visit 17 countries and 45 of the United States (plus Puerto Rico) so far! Learning about different cultures, trying new foods like Fårikål, and enjoying the beauty of our planet, such as the beaches of Sardinia or the wine estates near Bordeaux, are paramount to enjoying a fulfilling life, in my opinion. My hope is to help as many people get the most out of life through incredible experiences as I can.

What places and activities do you specialize in?

"I specialize in covering Norway, Italy, and France's best-to-see excursions for those looking to see the country as a "traveler" rather than a "tourist", like I enjoy doing. If you're hoping for a true Viking experience or a family-filled adventure where you can taste delicious food in the Tuscan countryside or French Riviera, to learn about the cultural highlights, and see incredible views of nature, I will be a great resource for your trip to the land that invented Salmon Sushi or the former center of the world (Rome)! "

How did you get involved in travel?

"My father was in the United States Army's Special Forces for most of my youth, and my mother is an Italian-born immigrant, which enabled my family to move around Europe and the U.S. starting at age 7! Growing up accustomed to the lifestyle of moving around and being taught to respect every culture I interact with made me want to continue traveling more on my own as I've progressed in life, and I'll never stop! My experiences motivated me to earn a degree in Sociology and to frequently travel solo, explore the world with my fiancée, and continue traveling the globe with my family. "

Please share a unique travel experience you will never forget.

"One of my favorite memories was taking a cruise along the Sognefjord, the deepest and longest fjord in all of Norway, where I saw some seals swimming nearby. The cruise offered samples of delicious local seafood (mussels & scallops, crawfish & crabs, and prawns), including some of the freshest fish I've ever had! After the cruise docked, I was able to take a cablecar ride up the beautiful Mount Ulriken where I met a guide for a fantastic hike to the peak of the tallest mountain in Bergen (there are seven major hiking mountains to visit around Bergen). Seeing foxes and red deer run around while looking out over the fjord and mountain range was a very unique experience! All of that before flying back home to Bolzano, Italy, where we lived at the time."

Alex is part of the following groups: Italy Travel Agents, Norway Travel Agents
Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries
Honeymoon itineraries

Favorite experiences

Cruise Lake Como in a Venetian Limousine

Discover the most beautiful towns and historical villas on Lake Como with a non-stop boat cruise. Choose from either the north or south route that traverse the lakefront. With either option, you’ll enjoy scenic landscapes, charming details of lakeside towns, lush gardens, mountain views, and...

Explore Lofoten by Car

Explore the Lofoten Islands at your own pace with a road trip! One of the best ways to appreciate the stunning natural scenery of the islands is to follow the famous E10 road, which runs along the archipelago. You'll find numerous places to stop and admire the dramatic landscape along the...

Family Food Tour & Cooking in Rome

In this family-friendly tour of Rome’s food culture, you’ll first enjoy the city’s markets and then learn how to make traditional pizza on your own. Kids and families love this experience, as it offers lifetime memories and teaches new skills. You’ll visit Rome's most beautiful and ancient...

Reindeer Feeding & Northern Lights Experience near Tromsø

This cultural experience takes you on a quest to find the Northern Lights while feeding a herd of reindeer at a traditional lavvo hut. You'll have plenty of time to interact with the animals, feed them, pet them, and take photos. In addition, your guide will share the Sámi people's stories,...

Dogsledding & Northern Lights Excursion in Alta

Enjoy a thrilling dogsledding experience followed by viewing the Northern Lights in the world-famous Alta region. You'll start by meeting an eager team of huskies waiting to take you into the wilderness. Get into your gear and learn how to manage your own dog team. Then, you'll travel into the...

Recent trip reviews for Alex

We were very pleased with the kimkim group an...
Norway | Sep 10 - Sep 21, 2026

Kathy
Kathy M.
Seattle, WA | Reviewed on Oct 30, 2026
We were very pleased with the kimkim group and all of the preparation for our fantastic first trip to Norway.
Alex was so enthusiatic, a good communicator and very knowledgable ! A well planned trip was put together with choice accommodations, transportation and a well thought out itinterary.

...
Read more

We were very pleased with the kimkim group and all of the preparation for our fantastic first trip to Norway.
Alex was so enthusiatic, a good communicator and very knowledgable ! A well planned trip was put together with choice accommodations, transportation and a well thought out itinterary.

Hotel Reviews
Radisson Hotel & Conference Centre Oslo Airport
Gardermoen

lovely big hotel, beautiful artwork, and art books in the lobby area...room was super cool , clean and contemporary ! Pretty easy walk from airport was convenient...delicious breakfast buffet

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Svolvær
Svolvær
Authenticity & Character
lovely to be right on the water, great harbor views, boats coming and going ...breakfast room as well
Location
wow was it a perfect location to walk into the town, out on the pier, to the fishing boat and cold plunge !
Staff
staff was super friendly, helpful answering questions, with directions
Cleanliness & Comfort
room and bathroom so clean and prepped
Thon Hotel Rosenkrantz
Bergen
Authenticity & Character
Location
great spot, walk to and from ferry, shopping, market and all about town!
Staff
Cleanliness & Comfort
delicious buffet breakfast, so nice to have coffee available mid day when rainy and cool
Kviknes Hotel
Balestrand
Authenticity & Character
the hotel was historic with great information about the history and location...I felt as though I were back in time with lovely sitting rooms, authentic furniture, artwork, I needed more time to browse the coffee table books in the lobbyand what an AMAZING breakfast buffet !!! Our room was delightful with a beautiful view..evening and morning...watched the sea eagles with his prey !
Location
the location was in perfect proximity to the ferries and walking about town...what a view!!
Staff
some were very kind to engage in conversation and make reccommendations as to what we might see and visit in Norway...particularly the Lofoton Islands
Cleanliness & Comfort
bed sand baths were lovely
Hotel Aurlandsfjord
Aurland

Great spot in the quaint town of Aurland, window views up the fijord, walk to cold plunge...delicious dinners and breakfast buffet, transportation to Flam

Authenticity & Character
Location
Staff
really appreciate the washer and dryer access
Cleanliness & Comfort
Thon Hotel Rosenkrantz
Oslo

Location in Oslo was fantastic in walking distance to the train station, buffet breakfast amazing and very pleasant and helpful employees.

Authenticity & Character
Location
Staff
they understaood we wanted to see where locals spend time and they sent us on a delightful walk thru neighborhoods to local dining and shops
Cleanliness & Comfort
Local specialist: Alex Mottler

We were very happy with our trip even with a ...
Italy | Oct 14 - Oct 23, 2026

Teresa
Teresa S.
Chicago, IL | Reviewed on Oct 29, 2026
We were very happy with our trip even with a few bumps in the road . But the team was quick to take care of the situation. We look forward to using Kim Kim again . Thank you for planning a amazing trip Read more

We were very happy with our trip even with a few bumps in the road . But the team was quick to take care of the situation. We look forward to using Kim Kim again . Thank you for planning a amazing trip

Hotel Reviews
Hotel Donna Francesca
Rome

It was a little hard to find being the location was on the forth floor and no obvious entrance

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Orto de' Medici
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Villa di STR
Siena
Authenticity & Character
Location
We enjoyed being able to walk to town but not being in town
Staff
Cleanliness & Comfort
Ai Mori d'Oriente Hotel
Venice

Great location away from the busyness,staff great

Authenticity & Character
Location
Close to things but away from the crowds
Staff
Cleanliness & Comfort
Hotel Viminale
Rome

The staff was very helpful and accommodating

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Evening Trastevere & Jewish Ghetto Culinary Walk
Evening Trastevere & Jewish Ghetto Culinary Walk
Rome

The guide was good and a great way to see the city at night. But the food was ok not quite what I thought but a good experience.

Quality of Experience
Guides, Drivers and Staff
Vatican & Sistine Chapel Highlights with St. Peter's Basilica
Vatican & Sistine Chapel Highlights with St. Peter's Basilica
Rome

Guide was great and moved us right along in spite of it being very crowded

Quality of Experience
Guides, Drivers and Staff
Self-Guided Siena Exploration
Self-Guided Siena Exploration
Italy

A great city and lots of restaurants and sights to see . The streets can be a little confusing easy to get turned around and be going the wrong direction when you get off the main streets .but that added to the adventure

Quality of Experience
Day Trip to Cinque Terre
Day Trip to Cinque Terre
Florence

The driver was great and made the trip seamless. Took us to the city’s told us a little about it and gave us time to explore on our own the we moved on .

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Venice Exploration
Self-Guided Venice Exploration
Venice

A beautiful city

Quality of Experience
Private Family City Highlights by Golf Cart
Private Family City Highlights by Golf Cart
Rome

A great way to see and learn about the city

Quality of Experience
Guides, Drivers and Staff
Transport
Private City Walk with Michelangelo's David
Private City Walk with Michelangelo's David
Florence

Was great the guide planned a few special stops for us that catered to our likes .

Quality of Experience
Guides, Drivers and Staff
Private Borghese Gallery Visit
Private Borghese Gallery Visit
Rome

Our guide was wonderful and very knowledgeable . It was my birthday and she even gave me a small gift.

Quality of Experience
Guides, Drivers and Staff
Depart Italy
Depart Italy
Italy
Quality of Experience
Private Tuscan Countryside Cooking Experience
Private Tuscan Countryside Cooking Experience
Italy

The class was wonderful. But getting there and back was a little tricky because it was 40 minutes from the city. So a little pricey to get there and back . A little disappointed that the staff left us there as it was getting dark and our ride had not arrived yet knowing our phones didn’t work to call with in the country.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Tuscany Day Trip to San Gimignano & Volterra
Private Tuscany Day Trip to San Gimignano & Volterra
Italy

Guide was very knowledgeable and good but long drive .for the amount of time we spent there . Would of been better for us to went back to Florence from there instead of going back to senna then to Florence the next day

Quality of Experience
Guides, Drivers and Staff
Transport
St. Mark's Basilica with Terrace Access & Doge's Palace Visit
St. Mark's Basilica with Terrace Access & Doge's Palace Visit
Venice

Enjoyed it the guide was great but very crowded

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Oct 31, 2026
Teresa, I sincerely appreciate the detailed feedback for each part of your adventure! I hope it was an amazing experience overall! I'm so happy to hear that you enjoyed your time in Italy and that our team was able to help navigate the bumps along the way. It’s wonderful to hear that you enjoyed your guides, especially the special touches that made your experiences memorable, from your birthday at the Borghese Gallery to the personalized stops in Florence. I also appreciate your feedback... Read more

Teresa, I sincerely appreciate the detailed feedback for each part of your adventure! I hope it was an amazing experience overall! I'm so happy to hear that you enjoyed your time in Italy and that our team was able to help navigate the bumps along the way. It’s wonderful to hear that you enjoyed your guides, especially the special touches that made your experiences memorable, from your birthday at the Borghese Gallery to the personalized stops in Florence.

I also appreciate your feedback regarding the transportation and coordination for your cooking class - that's very concerning and disappointing for me to hear about, but it will be addressed with our partner, and won't happen again. I also thank you for sharing about the long drive during your Tuscany day trip.

Your feedback is valuable and helps us continue improving the experiences we create for our travelers. It was a pleasure helping plan your trip, and we would love the opportunity to help you plan another adventure with kimkim in the future!

Best,
Alex & the kimkim team

Norway for the win
Norway | Oct 9 - Oct 17, 2026

B
Brett H.
Chicago, IL | Reviewed on Oct 19, 2026
Our trip included time in Oslo, Bergen, and Tromso... our group of 10 had an amazing time in Norway! Oslo:
~ Karl Johan Hotel was a great location with very comfortable rooms and a high-quality breakfast provided.
~ Taste of Oslo Street Food Walk (provided by Shaf and the team at Oslo Way) was great... a little history, a little food, a beer, and some exercise! Highly recommend this tour as a way to see some of Oslo on foot with local insight and conversation. Harald's Waffles were a...
Read more

Our trip included time in Oslo, Bergen, and Tromso... our group of 10 had an amazing time in Norway!

Oslo:
~ Karl Johan Hotel was a great location with very comfortable rooms and a high-quality breakfast provided.
~ Taste of Oslo Street Food Walk (provided by Shaf and the team at Oslo Way) was great... a little history, a little food, a beer, and some exercise! Highly recommend this tour as a way to see some of Oslo on foot with local insight and conversation. Harald's Waffles were a treat!
~ Oslofjord dinner cruise provided an excellent meal and opportunity for conversation with our group, but not much in terms of a guided tour of what we were seeing outside (at night).

Bergen:
~ the Norway in a Nutshell experience from Oslo to Bergen by train and ferry was one of the highlights of our whole trip. It is one full day of travel, but there is so much to see and do along the way. Highly recommend this!
~ Det Hanseatiske was our hotel... a quirky and unique hotel right in the middle of everything... comfortable rooms, good breakfast, and easy walk to everything.
~ Floibanen funicular... a must do! Very good cocktail bar and restaurant at the top... I recommend reservations for dinner and a happy hour prior to dinner following your travel to the top and short hikes around the area.
~ Food and Culture walk was great (provided by Bergen Base Camp). Lots of history, we had very good samples of food and a beer at one stop, but the focus for this walk was more about the history of the town ... and it was very well done!
~ fjord Cruise to Rosendal: our trip to Rosendal was on a day with bad weather and in October... most of Rosendal was closed in town, but the hike up to the waterfall was worth doing. I think this day could have been better spent doing something else, mostly because of the time of year we went.
~ we went fishing with the team at Bergen fishing and had a great day on the water and eating our fresh catch with their team afterwards. High-quality people and a great thing to do in Bergen!
~ Bergen is an amazing town; we found so much to do just by walking around and stumbling on to things. Great restaurants and pubs, lots of history and shopping along the way. The people were amazing.

Tromso:
~ even in October, this town has a very fun vibe.
~ amazing bakeries and coffee shops
~ we had a great evening with the Northern Lights Husky Experience; and the Northern Lights did not disappoint!
~ we did the City and Polar History walk with the team at Arctic Guides... the museums were very interesting and the history provided by our guide as we walked was very well done.
~ the Northern Lights dinner cruise was a little disappointing only because we had such a high-quality meal on our Oslo dinner cruise that this one did not compare. The fact that the Northern Lights were not visible on this day, the boat was late (whale watching early in the day was late getting back) added to some level of disappointment.

Along the way, we needed to make adjustments to compensate for weather and changes in travel plans, but the KimKim team was right there with us the whole team and made everything work out just fine!

Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Oct 27, 2026
Brett, thank you so much for your kind review! I'm thrilled your group of 10 had such a memorable time in Norway, especially enjoying the Norway in a Nutshell journey, Bergen fishing excursion, local food walks, and the unforgettable Northern Lights experience in Tromsø. It's wonderful to hear that you were able to experience so much of what makes Norway special. October weather can bring a few surprises, so I'm glad our team could help adjust plans and keep everything running smoothly. It... Read more

Brett, thank you so much for your kind review! I'm thrilled your group of 10 had such a memorable time in Norway, especially enjoying the Norway in a Nutshell journey, Bergen fishing excursion, local food walks, and the unforgettable Northern Lights experience in Tromsø. It's wonderful to hear that you were able to experience so much of what makes Norway special. October weather can bring a few surprises, so I'm glad our team could help adjust plans and keep everything running smoothly. It was a pleasure helping bring this trip together, and I'd love to help you plan another Norwegian adventure in the future!

Alex did a fantastic job planning Norway!
Norway | Sep 14 - Sep 20, 2026

Judy
Judy J.
Los Angeles, CA | Reviewed on Oct 18, 2026
Alex did a fantastic job helping us plan a short trip to Norway. We had always had it on our list to see the fjord's and possibly Northern Lights in Norway, but the timing never seemed right. This year we decided to do a week in Iceland and thought a trip to Norway would fit right in with our travel plans! We were so lucky to be connected with Alex! After discussing some places we'd like to go in Norway (Bergen, fjords, Northern lights), Alex suggested we do the Norway in a Nutshell day... Read more

Alex did a fantastic job helping us plan a short trip to Norway. We had always had it on our list to see the fjord's and possibly Northern Lights in Norway, but the timing never seemed right. This year we decided to do a week in Iceland and thought a trip to Norway would fit right in with our travel plans!

We were so lucky to be connected with Alex! After discussing some places we'd like to go in Norway (Bergen, fjords, Northern lights), Alex suggested we do the Norway in a Nutshell day trip from Bergen, followed up by a 3 day stay in the Lofoten Islands and a final night in Tromso, where we might be lucky to see the Northern lights (we didn't).

The KimKim team arranged all our hotels and transportation to/from the airport to our hotel, rental car in the Lofoten Islands, as well as the Norway in a Nutshell transportation, and internal flights in Norway from Bergen to Svolvaer and on to Tromso!

The hotels were close to the sites in Bergen and Tromso, and in Svolvaer, the Anker Brygge, was right in the center of town on a small island. The rooms were a good size and very comfortable, with Anker Brygge being traditional Norwegian fisherman’s cottages with a small kitchen and dining area, living room and separate bedrooms and free on-site parking! The restaurant Kjøkkenet, which is located on the island and associated with Anker Brygge, served delicious dinners (we ate there all 3 nights!!)

Breakfast was provided at each hotel, and was a nice variety of breads, pastry, sliced meats, cheeses and fruit!

Since Alex had spent time in Norway and specifically Lofoten Islands, he suggested areas to stop and explore, as well as provided some beautiful photos he had taken on his most recent trip!

All-in-all, we had a great time in Norway, and we couldn't express our thanks to Alex and the KimKim team any deeper for arranging this for us!

Hotel Reviews
Quality Hotel Grand Tromso
Tromsø

The location of this hotel was great - close to shopping on the walking street and the harbor for our dinner cruise. The downside was people outside on the street partying late into the night (we were on the 8th floor and it was still loud!). We had to catch an early flight, so we didn't have any breakfast at this hotel.

Authenticity & Character
It was a business type hotel, which was fine as we were only there one night.
Location
Close to shopping on the walking street and the harbor for our dinner cruise, as well as restaurants.
Staff
We didn't have much interaction with the staff.
Cleanliness & Comfort
The room was clean and comfortable, though the street noise, even on higher floors, was annoying.
Anker Brygge
Svolvær

It was so cool to stay in a traditional Norwegian fisherman’s cottage! Having space to spread out and a separate bedroom were very much appreciated!

Authenticity & Character
Staying in this hotel was so far removed from your "normal" hotel. Individual apartments with separate bedroom, living room and kitchen was perfect for this location! The fact that these used to be traditional Norwegian fisherman’s cottages, made it feel even more special as you could experience a small part of a past culture.
Location
Location was in the middle of Svolvær on an island accessible by a one lane bridge. Parking was provided and was free!!
Staff
The office staff were helpful in answering our many questions about the area, and firing up the sauna for us!
Cleanliness & Comfort
The rooms were clean and in general, the bed and sitting area was pretty good, though the mattress could have been a bit firmer. One complaint I had was the window coverings were not light blocking, so the room never got very dark. Sleep mask to the rescue...
Scandic Torget
Bergen

The Scandic Torget hotel is located in the center of Bergen on the harbor and within walking distance of the funnicular and train station. The room was comfortable and clean. Breakfast was good, with a variety of pastries, breads, sliced meat and cheese, as well as fresh fruit.

Authenticity & Character
The hotel seemed to be a couple of buildings cobbled together. There were doors on each end of the elevator, which took you to different parts of the floor you were staying on. It was not a business hotel, which in itself, made it nicer to stay at!
Location
It was within walking distance of the funnicular and train station, as well as many restaurants.
Staff
We really didn't have much interaction with the staff.
Cleanliness & Comfort
The bed was comfortable and the room was clean.
Activity Reviews
Northern Lights Dinner Cruise
Northern Lights Dinner Cruise
Tromsø

This was an ok tour. Unfortunately we had two large parties that took up most of the boat and they were loud!! The staff were great though, and put us in a more private spot by a window towards the back of the boat so we had some buffer from the noise. The food was decent.

Self-Guided Svolvær Exploration
Self-Guided Svolvær Exploration
Norway

Svolvaer is a small town so it didn't take us long to explore the shops. The locals are friendly and it's a convenient place to stay. We found the food to be delicious.

Self-Guided Bergen Exploration
Self-Guided Bergen Exploration
Bergen

Once we got to our hotel, we grabbed an Uber to go see the Bergen Stave church, about 30 minutes from our hotel. The driver ended up staying at the site parking area while we toured the church and then dropped us off at the funicular. We rode that to the top of the hill and had dinner at the Fløirestauranten restaurant, located a short distance from the funicular stop. What a view of the city and surrounding countryside!

Trollfjord Sea Eagle Safari by RIB
Trollfjord Sea Eagle Safari by RIB
Norway

This was such a fun high speed boat adventure! xxlofoten was the tour operator for this trip. We found them very professional and fun! They have you wear jump suits and goggles to protect you from the water, in case you fall in, and from the cold wind as the boat is going quite fast. The scenery in the Trollfjord is beautiful and you're able to go quite a distance up the fjord. We saw many Sea Eagles - a beautiful sight to behold!!

Quality of Experience
Our boat guide was very knowledgeable and knew just where to stop so we could experience the Sea Eagles and take photos.
Guides, Drivers and Staff
Even though our guide had probably been doing this trip many times, he was as excited to see the Sea Eagles and landscape as we were!
Transport
We had never been on a A RIB, or rigid inflatable boat before, so this was a new, but fun, experience!
Depart Norway
Depart Norway
Norway

There wasn't much to say as our drive picked us at at 5:00 a.m. to get us to the airport for a 7:30 am flight.

Driving the Lofoten Islands: Nature Stops Along the Way
Driving the Lofoten Islands: Nature Stops Along the Way
Norway

Loved the Lofoten Islands!! Having your own car is a must. We drove to the end of the Island to Å and then back tracked to Reine, where we had a delicious lunch at Bringen Kaffebar. Along the way we stopped at the Lofotr Viking Museum, which was very informative! The scenery is outstanding and changes around each curve of the road. There are many small beaches you can stop at as well as several scenic sites.

Norway in a Nutshell Day Trip
Norway in a Nutshell Day Trip
Bergen

The train ride was very scenic, although the weather was rainy. If possible, I think one thing to improve this day would have been to be on a smaller boat, which I realize might not be something you can control. There were a lot of people on the boat and seating was unavailable by the windows.

Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Oct 27, 2026
Judy, I truly appreciate you working with me for this adventure! Thank you so much for your thoughtful review! It was a pleasure helping you put this Norway adventure together, and I'm so glad you were able to experience Bergen, the fjords, and the incredible scenery of the Lofoten Islands. Even though the Northern Lights didn't make an appearance, I'm happy to hear the trip was filled with memorable experiences—from the Norway in a Nutshell journey to your stay at Anker Brygge. I'm... Read more

Judy, I truly appreciate you working with me for this adventure! Thank you so much for your thoughtful review! It was a pleasure helping you put this Norway adventure together, and I'm so glad you were able to experience Bergen, the fjords, and the incredible scenery of the Lofoten Islands. Even though the Northern Lights didn't make an appearance, I'm happy to hear the trip was filled with memorable experiences—from the Norway in a Nutshell journey to your stay at Anker Brygge.

I'm especially glad the local recommendations and Lofoten tips helped you make the most of your time there. Thank you for trusting me and the kimkim team with your trip, and I'd love to help you plan your next adventure whenever you're ready!

Walker Family Italy Experience
Italy | Sep 24 - Sep 29, 2026

R
Ronald W.
Newark, NJ | Reviewed on Oct 06, 2026
Day-1: After meeting up with our driver Luca Borrini at the airport, the drive to the hotel was smooth. Mr Borrini was polite and a good driver. Hotel Kraft-the reception desk personnel were warm and welcoming. The rooms were spacious and nicely appointed. The hotel has a gym, a heated pool on the top floor & a roof top Restaurant Tarrazza Rossini with a beautiful view. The morning restaurant Manager's name is Roberto was warm, welcoming, and fun for our stay. We took pictures with him on the... Read more

Day-1: After meeting up with our driver Luca Borrini at the airport, the drive to the hotel was smooth. Mr Borrini was polite and a good driver. Hotel Kraft-the reception desk personnel were warm and welcoming. The rooms were spacious and nicely appointed. The hotel has a gym, a heated pool on the top floor & a roof top Restaurant Tarrazza Rossini with a beautiful view. The morning restaurant Manager's name is Roberto was warm, welcoming, and fun for our stay. We took pictures with him on the last day with our yellow cups to post on NBC Sunday Today Show. The evening restaurant Manager is Serafino. Serafino is a sommelier, and assisted us with pairing the foods with the special wines (Florentine & Super Tuscans). We received a lesson on the wines in the region. Serafino and his staff made it nice place to finish our evenings with a desert or night cap. For the evening we had dinner at Trattoriail Brindellone. The food was amazing, staff friendly and they advised us on the portions with the meal courses. Walking back to our hotel it was so nice to see the city lights and people out enjoying themselves.
Day-2 Shopping-We visited & purchased from Vintage Shop Momo's, and Mmega. Both store owners were friendly. On the central side close to the train station, we shopped at Barone Firenze Leather Shop. The 2 gentlemen were nice, and took the time to make sure all of the clothes fit. We shopped at Sephora at the train station and had our 1st run in with paying to use the restroom. We experienced our 1st pizza in Italy at TAV 65 and it was good. We went to dinner at Restaurant Santo Bevitore. The food was excellent and the staff was friendly.
Day-3: Morning culinary discovery walk: The tour was great with Diliana. The small groups were nice. The 97 year old female baker was nice to meet and try her food, the family business with the balsamic vinegar, the gentlemen conducting the wine tasting, the pastry shop, and the gelato were all great. The 2nd part of the day, we missed the scheduled cooking class because we had the old schedule. However, we did recover with a nice evening at our hotel restaurant.
Day 4: Day trip to Cinque Terre & Pisa: Another great tour with Gabriele from Towns of Italy. Gabriele is well informed on the history and the locations visited. We started in Manarola. There is a nice coffee shop next to the church. if you make a purchase you can use the restroom. The coffee and food were good. We went on a elevated path looking down on the village and water with beautiful views. On the path I would recommend not leaning on the wood railing because at some spots it has aged. There is a restroom near the building holding the cooking class that requires 1 euro to use. We did not have small bills or coins so we purchase a bottle of wine (white) to use the restroom before getting on the ferry to Vernazza. We ate launch at Ristorante Pizzeria Vulnetia sas, had gelato, did some shopping and sat on the stone seating next to the water. Vernazza is beautiful. Just before leaving we did not have any coins for the restroom. This time it was a bottle of red wine for use of the rest room. We traveled to Pisa and enjoyed the sights. There were a lot of people. The bathrooms are located behind the church and you can pay with card. We finished the day with a nice dinner at our hotel restaurant.
Day 5: Private San Gimignano & Siena Day Trip-another great tour with Mattea from Liv Tours. Mattea is well informed and was a lot of fun. The trip to Siena & the mid evil village visit was good with the sights, history and shopping. However, the prize of the day was the winery with the breathtaking views, the wine, the food and gentlemen conducting the tasting named Matteo. We did purchase wine & olive oil to be shipped home. it was a very enjoyable outing. After returning to the city, we went to Cafe Concerto Paszkowski which was recommended the restaurant manager. There is covered outdoor seating and well appointed wood work on the inside of the restaurant. There is live music and a really nice and comfortable way to enjoy the evening. We finished off the night with a night cap at our hotel restaurant.
Day 6: Nice breakfast, said our good byes to the staff and made our way to the airport. The transfer was smooth. The airport was crowded down stairs, but were able to secure a spot to eat & relax before boarding. We loved this trip, and already thinking when we can return. Thank you for working with me to make this happen for my family. Until the next time.

Hotel Review
Hotel Kraft
Florence
Authenticity & Character
rooms and the roof top
Location
It is walking distance from the center and a nice walk aalong the river
Staff
very nice, polite and informative
Cleanliness & Comfort
rooms were clean, beds comfortable
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Oct 27, 2026

Thank you so much for sharing such a wonderful recap of your family’s time in Italy, Ronald! I’m thrilled to hear how much you enjoyed Florence, the day trips, and the many memorable experiences along the way. It was a pleasure helping bring this trip together for your family, and I hope to help you plan your next Italian adventure!

This information is all incredibly helpful, and I'll keep it in mind when working with others on similar Trip Plans😊

A great Norway vacation
Norway | Sep 16 - Sep 28, 2026

Henry
Henry T.
Seattle, WA | Reviewed on Sep 30, 2026
My wife and I have just returned from our 13 day trip to Norway. It was wonderful! All of the kimkim-organized activities, hotels, and transportation went off without a hitch. Of particular note were:
1. Norway is a spectacularly beautiful country. Our boat rides and train voyages (particularly the ride from Bergen to Oslo), allowed us to appreciate the jaw dropping beauty of cities, fjords, waterfalls, and farmland.
2. Each city we visited was beautiful, with impressive old and new...
Read more

My wife and I have just returned from our 13 day trip to Norway. It was wonderful! All of the kimkim-organized activities, hotels, and transportation went off without a hitch. Of particular note were:
1. Norway is a spectacularly beautiful country. Our boat rides and train voyages (particularly the ride from Bergen to Oslo), allowed us to appreciate the jaw dropping beauty of cities, fjords, waterfalls, and farmland.
2. Each city we visited was beautiful, with impressive old and new architecture. We had great walking tours of Tromso (led by Jurgen), Oslo (led by Björn, a retired architect) and Bergen. The guides were knowledgeable and open with personal observations about their lives in Norway.
3. The hotels were all very nice, located in the center of each city. Breakfasts were ample and delicious. Rooms were small, but comfortable.
4. We loved having a car for a couple of days to tour the Lofoten Islands. Gorgeous!
5. We took multiple flights from airports large and small. A beautiful way to get around the country, with no delays or connection problems.
6. Norway has a multitude of fascinating museums: historical, cultural and artistic. The few we visited in Tromso and Bergen were great, as was a brand new one outside of Svolvaer dealing with the cod fishery!
Thanks, kimkim, for designing a great vacation customized to our interests, and paced just right for us.

Hotel Reviews
Thon Hotel Rosenkrantz
Bergen

Clean, comfortable, small rooms. Excellent breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quality Hotel Ålesund
Ålesund

Clean, comfortable. Excellent breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Svolvær
Svolvær

Clean, comfortable, small rooms. Paid parking several blocks away. Excellent breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Ishavshotel
Tromsø

Clean, comfortable, small rooms. Excellent breakfast. No

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Karl Johan Hotel
Oslo

Lovely hotel, great location, delicious breakfast.

Authenticity & Character
Location
Right in the middle of town, walking distance to all activities.
Staff
Cleanliness & Comfort
Activity Reviews
Explore Ålesund
Explore Ålesund
Norway

Yet another lovely waterfront city, with great Art Nouveau architecture. Home of the Geirangerfjord cruise up the fjord which was spectacular.

Quality of Experience
Self-Guided Svolvær Exploration
Self-Guided Svolvær Exploration
Svolvær

Nice waterfront town. Worked as a base for our time driving around the Lofoten Islands. We enjoyed the nearby SKREI museum — an art gallery, explanation of the cod fishery, and an aquarium.

Quality of Experience
Northern Lights Dinner Cruise
Northern Lights Dinner Cruise
Tromsø

Nice outing on the water, good meal. We did not see the Northern Lights on our cloudy night.

Quality of Experience
Self-Guided Oslo Exploration
Self-Guided Oslo Exploration
Oslo

Bustling, attractive city with compact walkable downtown and waterfront. Beautiful old and new architecture.

Quality of Experience
Self-Guided Bergen Exploration
Self-Guided Bergen Exploration
Bergen

Beautiful historic city, UNESCO heritage site. Downtown easily walkable.

Quality of Experience
Welcome to Tromsø
Welcome to Tromsø
Tromsø

Lovely Arctic town, easily walkable. Interesting museums.

Quality of Experience
Visit Henningsvær
Visit Henningsvær
Svolvær

Very pretty town.

Quality of Experience
Depart Norway
Depart Norway
Norway

Our limo driver to the airport was prompt, helpful, friendly and informative.

Quality of Experience
Norway in a Nutshell Day Trip
Norway in a Nutshell Day Trip
Bergen

Beautiful scenery throughout. Only downside: this is obviously a very popular experience and even in September, it was quite crowded. At one point, we had to wait at the bus stop in the rain to make our last connection.

Quality of Experience
Oslofjord Evening Cruise with Prawn Buffet
Oslofjord Evening Cruise with Prawn Buffet
Oslo

This is the one activity which we found disappointing. It was a nice boat ride around the harbor and islands adjacent to Oslo, but there was no commentary or information about what we were seeing. (one could get some information on an app). The dinner consisted of a buffet of peel – yourself shrimp, bread, and lettuce. Drinks were available for purchase.

Quality of Experience
Guides, Drivers and Staff
No commentary
Transport
Pretty sailboat, but of course we did not sail.
Fløibanen Funicular Ride (Tickets not included)
Fløibanen Funicular Ride (Tickets not included)
Bergen

Gorgeous view from the top. There are restaurants, kids playground, and hiking trails at the top as well.

Quality of Experience
Spectacular view.
Food & Culture Walk
Food & Culture Walk
Bergen

Four of us and a guide walked through the center of Bergen, trying some typical snacks and also having a light soup lunch. The highlight of the walk was exploring the UNESCO historic area, the site of.the Hanseatic League trading activities.

Quality of Experience
Guides, Drivers and Staff
Geirangerfjord Cruise & Day Trip
Geirangerfjord Cruise & Day Trip
Norway

This cruise through Geirangefjord was very comfortable and the scenery. Unbelievable. The crew provided helpful commentary throughout the trip. Town of Geiranger is basically a tourist locale, which didn’t interest us too much, except for a very cool walk up along the waterfall at the edge of town. There are longer hikes available in the area.

Quality of Experience
Driving the Lofoten Islands: Nature Stops Along the Way
Driving the Lofoten Islands: Nature Stops Along the Way
Norway

Wow! As was promised, the Lofoten Islands are spectacularly beautiful. And although the roads are narrow, we did not find driving difficult.

Quality of Experience
Beautiful!
City & Polar History Walk
City & Polar History Walk
Tromsø

Jürgen, our guide and lifelong Tromso resident, was totally open, sharing his thoughts about his life and his city. He took us through the Arctic Explorer and the Sami museums. This tour was a highlight of our visit.

Quality of Experience
Interesting town, excellent guide.
Guides, Drivers and Staff
Excellent guide
Private City Walk
Private City Walk
Oslo

Our guide Bjorn, a retired architect, was knowledgeable, friendly, and open to a wide ranging discussion about the city. This tour was a high point of our trip.

Quality of Experience
Guides, Drivers and Staff
Our guide was delightful.
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Oct 01, 2026
Hank, thank you so much for taking the time to share such a thoughtful review! It was a pleasure helping you and your wife plan your 13-day journey through Norway. I’m especially glad to hear that the pacing, hotels, transportation, and activities all came together seamlessly and gave you the freedom to experience Norway in so many different ways. From the stunning train journey between Bergen and Oslo and the fjords to your time exploring the Lofoten Islands by car, it sounds like you... Read more

Hank, thank you so much for taking the time to share such a thoughtful review! It was a pleasure helping you and your wife plan your 13-day journey through Norway.

I’m especially glad to hear that the pacing, hotels, transportation, and activities all came together seamlessly and gave you the freedom to experience Norway in so many different ways. From the stunning train journey between Bergen and Oslo and the fjords to your time exploring the Lofoten Islands by car, it sounds like you really got to experience the incredible variety and beauty Norway has to offer.

I’m also so happy to hear that you enjoyed your walking tours and the personal perspectives from your local guides. Those individual stories and insights are such a special part of traveling through Norway.

Thank you again for trusting kimkim to design your trip. It was a pleasure working with you, and I’m thrilled that you had such a wonderful time. Wishing you both many more great travels ahead!

A Taste of Beautiful Norway
Norway | Sep 10 - Sep 21, 2026

Steve
Steve P.
Denver, CO | Reviewed on Sep 28, 2026
Overall our trip was outstanding and it was nice to have so much of the planning done and executed well. The app was an excellent resource for all necessary information. Drivers were on time and easy to find. Having arrangements booked and tickets in hand all worked well. We were happy with the hotels, particularly in Balestrand. Good locations for local touring and reaching transportation. We particularly enjoyed the Fram/Arctic Exploration museum in Oslo. Our kayak leader in Flåm was fun... Read more

Overall our trip was outstanding and it was nice to have so much of the planning done and executed well. The app was an excellent resource for all necessary information. Drivers were on time and easy to find. Having arrangements booked and tickets in hand all worked well. We were happy with the hotels, particularly in Balestrand. Good locations for local touring and reaching transportation. We particularly enjoyed the Fram/Arctic Exploration museum in Oslo. Our kayak leader in Flåm was fun and enthusiastic particularly as it was her last day of the season. The sauna/cold plunge in Aurland was quite nice. Hotel in Aurland was nice, meals were ok. We took the 500 step waterfall hike in Flåm as we had to wait quite a while for the ferry to Balestrand and Flåm was getting dense with tourists. The Inkvenes Hotel was elegant and very impressive. Note that many of the other restaurants in town were closed, for the season I guess. The fjord cruise and glacier museum were very enjoyable and informative, unfortunately the glacier has receded so much there was no hiking involved as we had hoped and planned for. For whatever reason we had thought of it as a glacier hike. Bergen was a charming city, took the funicular up and hiked down through interesting old neighborhoods. Lofoten Islands were quite unexpected in both the beautifully rugged terrain and the amount of development. Thought Svolvær was going to be a little village like Aurland. The hotel was just in the right place however with a view of the harbor yet easily walkable to everything. In fact, had we stayed in the red fisherman’s huts it would have been inconvenient to drive into “town” for meals and activities. Renting a car and driving around Lofoten was quite easy and rewarding. The little town of Heannisfor (sp) was quite charming, we took some hikes and were impressed with the surprisingly nice golf course. One of the highlights, for me at least, was the fishing trip. Small group, nice to be on the water, Cindy and I caught a number of fish including a 12.5 lb cod. We were given the fish and hoped to get it prepared but our hotel didn’t do that and we didn’t really know how that process worked but found out later that a certain restaurant would do it. But still very fun. Could have spent another day there.
We were quite happy with the work that Alex did. It was thoughtful and very thorough. We were somewhat disappointed to discover that much of the early parts of the tour was essentially the Norway in a Nutshell tour, as we were following the same group of tourists around. We understand that as first timers it probably gave us a good view of the country’s highlights, but it did seem less than customized. But as we didn’t know the country well and had not given specific input it was fine. Next time I think that we should research, or you could suggest, some off the path alternatives. Overall however KimKim made it a wonderfully pleasant experience.

Hotel Reviews
Scandic Svolvær
Svolvær

Room was quite small, almost felt like on a boat, but well situated, nice breakfast.

Authenticity & Character
Fairly corporate feel.
Location
On the harbor, lovely view, easy walkability to restaurants and shops.
Staff
Seemed a bit put out at times.
Cleanliness & Comfort
Kviknes Hotel
Balestrand

A gem, we felt like nobility. Loved the bar, wish it had an elevator.

Authenticity & Character
Architecture, art work, great halls, carved wooden seats, old portraits; it all about authenticity and character.
Location
Steps from the boat dock but great view from room and deck.
Staff
Friendly, even when very busy. Above and beyond in information and recommendations for other sites.
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Oct 01, 2026
Steve, this thoughtful and detailed review is super helpful! It was truly a pleasure working with you and Cindy to plan your Norway adventure, and I’m so glad to hear that the trip was such a wonderful experience overall. It sounds like you had some fantastic highlights along the way—from kayaking in Flåm and the sauna and cold plunge in Aurland to exploring the Lofoten Islands by car. And catching a 12.5-pound cod on your fishing trip is certainly a memorable way to experience Norway! I’m... Read more

Steve, this thoughtful and detailed review is super helpful!

It was truly a pleasure working with you and Cindy to plan your Norway adventure, and I’m so glad to hear that the trip was such a wonderful experience overall.

It sounds like you had some fantastic highlights along the way—from kayaking in Flåm and the sauna and cold plunge in Aurland to exploring the Lofoten Islands by car. And catching a 12.5-pound cod on your fishing trip is certainly a memorable way to experience Norway! I’m also happy to hear that the hotels, transportation, and logistics all came together smoothly and that the kimkim app was a useful resource throughout your travels.

I really appreciate your feedback about the early part of the itinerary and the Norway in a Nutshell experience. For a first visit to Norway, it can be a great introduction to the country’s iconic landscapes, but I completely understand your desire for a more off-the-beaten-path experience. That’s exactly the kind of feedback that is helpful when planning a future trip, and I’d be delighted to help you explore some of Norway’s lesser-known corners next time.

Thank you again for trusting me and kimkim with such a special trip. It was a pleasure helping you plan it, and I’m thrilled that you came away with so many great memories. I hope there’s another Norway adventure in your future!

Top notch service! Trip of a lifetime! 10/10 experience!
Italy | Sep 18 - Sep 26, 2026

Elizabeth
Elizabeth S.
Franklin, MI, USA | Reviewed on Sep 27, 2026
Our trip was beyond outstanding! Everything was planned to perfection. The excursions were well-curated, and the coordination of the car service to all locations made life so easy. When we had an unexpected delay in our travels, the local agent, Diliana was very quick to help us change our train reservation, without any delay. The app was simple to navigate and the team was very responsive and receptive. We loved all of the hotels we stayed at, and we know that without a doubt, we will be... Read more

Our trip was beyond outstanding! Everything was planned to perfection. The excursions were well-curated, and the coordination of the car service to all locations made life so easy. When we had an unexpected delay in our travels, the local agent, Diliana was very quick to help us change our train reservation, without any delay. The app was simple to navigate and the team was very responsive and receptive. We loved all of the hotels we stayed at, and we know that without a doubt, we will be using kimkim for future travels! Would recommend without hesitation!

Hotel Reviews
Eitch Borromini Palazzo Pamphilj
Rome

We were only there briefly (26 hours) but the time we were there, we appreciated that this is a very nice hotel, with all of the amenities, and outstanding service. Would highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Excelsior Vittoria
Sorrento

The most amazing hotel we have ever stayed in! Service was exceptional, the views were unparalleled, the breakfast was outstanding, and this place cannot be beat. The live music at sunset and breakfast added to the joy at every turn. The pool was also a fun and beautiful place to spend the day!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oltrarno Splendid
Florence

Amazing and unique hotel. Amazing staff. Yummy breakfast. Loved the living room area. Amazing location. Would go back!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Italy
Welcome to Italy
Italy
Quality of Experience
Evening Trastevere & Jewish Ghetto Culinary Walk
Evening Trastevere & Jewish Ghetto Culinary Walk
Rome
Quality of Experience
Guides, Drivers and Staff
Free Evening in Florence
Free Evening in Florence
Florence
Quality of Experience
Day Trip to Positano & Amalfi by Boat
Day Trip to Positano & Amalfi by Boat
Sorrento

A fun afternoon seeing the Amalfi coast from the water! The best way to avoid the crowds but still get the scenery!

Quality of Experience
Guides, Drivers and Staff
Transport
Depart Italy
Depart Italy
Italy
Quality of Experience
Seafood Cooking Experience
Seafood Cooking Experience
Sorrento

A fun afternoon cooking and eating local seafood!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Capri Island by Boat
Day Trip to Capri Island by Boat
Sorrento

A perfect way to experience Capri - from the water, with swimming, but then also heading up to Anacapri and Capri for drinks with a view!

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Three Tuscan Wineries with Lunch
Day Trip to Three Tuscan Wineries with Lunch
Florence

Such a fun way to see Tuscany! The variety at the vineyards made for a truly memorable afternoon!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private City Walk with Michelangelo's David
Private City Walk with Michelangelo's David
Florence

The perfect walking tour, complete with just the right amount of information and history, and time to experience Florence.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Oct 14, 2026

Elizabeth, I'm thrilled to hear how much fun you had! I knew the Grand Hotel Excelsior Vittoria would be a major highlight, and I'm glad i was right! Diliana is amazing, I'll be sure to pass along your gratitude because I know she appreciates it with how hard she works.

Every detailed response you gave for the activities and hotels is truly helpful! It's allows myself & our team to know what's worthwhile for others, and it's great to know how much fun you had.

kimkim is always here to help whenever you want to have another memorable getaway!

AMAZING!! 10 out of 5 stars!!
Italy | Sep 18 - Sep 26, 2026

J
Jason S.
Chicago, IL | Reviewed on Sep 27, 2026
If I could give KimKim 10 stars (instead of 5) I would. Seamless trip planning from start to finish. Every private transfer, tour, and experience were amazing and all of the people we interacted with both at KimKim and on the ground during our trip were fantastic. The choice of hotels was impeccable, meeting our desire for small boutique options and 5 star luxury throughout our trip. We had a travel delay due to weather and the team helped us rebook train tickets twice in the same day… all I... Read more

If I could give KimKim 10 stars (instead of 5) I would. Seamless trip planning from start to finish. Every private transfer, tour, and experience were amazing and all of the people we interacted with both at KimKim and on the ground during our trip were fantastic. The choice of hotels was impeccable, meeting our desire for small boutique options and 5 star luxury throughout our trip. We had a travel delay due to weather and the team helped us rebook train tickets twice in the same day… all I had to do was send them a text. Cannot recommend KimKim highly enough.

Hotel Reviews
Eitch Borromini Palazzo Pamphilj
Rome

Spacious room, excellent location. Great spot and very walkable to most of the big sites.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Excelsior Vittoria
Sorrento

True luxury. If you have been to a 5 star hotel in the US, this is easily a 6!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oltrarno Splendid
Florence
Authenticity & Character
Location
Loved the more quiet but still lively and lovely Oltrarno neighborhood
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Italy
Welcome to Italy
Italy
Quality of Experience
Evening Trastevere & Jewish Ghetto Culinary Walk
Evening Trastevere & Jewish Ghetto Culinary Walk
Rome

Essentially a 5 course progressive meal. Beer, wine, and gelato included. What could be better?

Quality of Experience
Guides, Drivers and Staff
Transport
Free Evening in Florence
Free Evening in Florence
Florence
Quality of Experience
Day Trip to Positano & Amalfi by Boat
Day Trip to Positano & Amalfi by Boat
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Depart Italy
Depart Italy
Italy
Quality of Experience
Seafood Cooking Experience
Seafood Cooking Experience
Sorrento
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Capri Island by Boat
Day Trip to Capri Island by Boat
Sorrento
Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Three Tuscan Wineries with Lunch
Day Trip to Three Tuscan Wineries with Lunch
Florence

3 vineyards, each offering something different from the others. Great day trip with a small group who quickly became good friends.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private City Walk with Michelangelo's David
Private City Walk with Michelangelo's David
Florence

Knowledgeable guide, great pace. Wonderful introduction to Florence on our first day there.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Sep 28, 2026
Jason, thank you so much for such an incredible review! It was an absolute pleasure helping you plan your trip, and I’m thrilled to hear that everything came together so seamlessly and that you enjoyed the private transfers, tours, experiences, and especially the boutique and luxury hotels. I’m also so glad we were able to step in and help when the weather disrupted your travel plans. Those unexpected moments are never fun, but knowing you could simply send us a text and have the team take... Read more

Jason, thank you so much for such an incredible review! It was an absolute pleasure helping you plan your trip, and I’m thrilled to hear that everything came together so seamlessly and that you enjoyed the private transfers, tours, experiences, and especially the boutique and luxury hotels.

I’m also so glad we were able to step in and help when the weather disrupted your travel plans. Those unexpected moments are never fun, but knowing you could simply send us a text and have the team take care of the rebooking is exactly the kind of support we want our travelers to have.

Thank you again for trusting kimkim with your trip. It was wonderful working with you, and I hope this is just the beginning of many more incredible travels!

Alex Maria Nick Coraima and Lea have all been...
Norway | Sep 11 - Sep 19, 2026

Danielle
Danielle C.
Miami, FL | Reviewed on Sep 23, 2026
Alex Maria Nick Coraima and Lea have all been superb with constant communication and attention to detail. I thank you all so very much for helping to make my first trip to Europe and Norway so amazing! We enjoyed every activity and the flights/hotels were all convenient. Read more

Alex Maria Nick Coraima and Lea have all been superb with constant communication and attention to detail. I thank you all so very much for helping to make my first trip to Europe and Norway so amazing! We enjoyed every activity and the flights/hotels were all convenient.

Hotel Reviews
Scandic Byparken
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Ålesund
Ålesund
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Svolvær
Svolvær
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quality Hotel Grand Tromso
Tromsø
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alex Mottler
Alex
Alex Mottler
Local specialist in kimkim HQ | Replied on Sep 28, 2026
Danielle, thank you so much for your kind words! It was truly a pleasure helping you plan your first trip to Europe and Norway. I’m so happy to hear that you enjoyed every activity and that the flights and hotels made your journey convenient and seamless. It was wonderful working with you, and I’m thrilled that the trip turned out to be such an amazing experience. I’ll be sure to share your kind words with Maria, Nick, Coraima, and Lea as well. Thank you again for trusting us with such a... Read more

Danielle, thank you so much for your kind words! It was truly a pleasure helping you plan your first trip to Europe and Norway. I’m so happy to hear that you enjoyed every activity and that the flights and hotels made your journey convenient and seamless.

It was wonderful working with you, and I’m thrilled that the trip turned out to be such an amazing experience. I’ll be sure to share your kind words with Maria, Nick, Coraima, and Lea as well. Thank you again for trusting us with such a special trip, and I hope Norway is just the beginning of many more wonderful adventures! I know Greece will be amazing when that comes up next!