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Athaya Carissa

A passion for exploring new places, connecting with people from different cultures, and uncovering the stories behind every destination is what drives me every day. That's why I genuinely love helping travelers turn their ideas into meaningful, unforgettable journeys across Indonesia, from hidden gems and local experiences to iconic landscapes and cultural adventures.

How did you get involved in travel?

"Born in Bali and raised across different parts of Indonesia, I grew up immersed in the country's rich tapestry of cultures and traditions. Coming from a multicultural family only deepened that curiosity about people and the diverse ways we experience the world, which I believe is what naturally drew me to the travel industry. Today, I find my greatest joy in curating journeys that go beyond the surface, helping travelers connect with the soul of Indonesia, whether through its breathtaking landscapes, living traditions, or the genuine warmth.
"

Please share a unique travel experience you will never forget.

"One trip that has stayed with me is a road trip across Java and Bali, where I discovered just how incredibly diverse Indonesia truly is! Traveling through different provinces, I experienced a stunning contrast of vibrant cities, ancient temples, golden rice fields, and misty mountains, each with its own culture, traditions, and stories waiting to be uncovered. That journey changed the way I see this country and continues to inspire the meaningful travel experiences I create for others today."

Athaya is part of the following groups: Indonesia Travel Agents, Indonesia Luxury Travel Agents
Top itineraries and travel advice
Family itineraries
Honeymoon itineraries

Recent trip reviews for Athaya

Awesome Ubud Adventure
Indonesia | Oct 22 - Oct 26, 2026

Dan
Dan R.
Chattanooga, TN | Reviewed on Oct 27, 2026
Our guide, Astina was very good and very knowledgeable of the local customs and culture. Our driver, Merta, was incredible at navigating the crowded local roads.
By all means take in the Telaga Waka white water rafting…great wet fun and plenty of action.
While we really like the grounds, location and ambience of the Bliss Spa in Ubud, the facilities and hot water could use some attention. Overall great trip
Read more

Our guide, Astina was very good and very knowledgeable of the local customs and culture. Our driver, Merta, was incredible at navigating the crowded local roads.
By all means take in the Telaga Waka white water rafting…great wet fun and plenty of action.
While we really like the grounds, location and ambience of the Bliss Spa in Ubud, the facilities and hot water could use some attention. Overall great trip

Hotel Review
Bliss Ubud Spa and Resort

Read overall review

Authenticity & Character
Location
Built right on a rice paddy
Staff
Cleanliness & Comfort
Hot water!! Room fixtures
Activity Reviews
Visit Tirta Empul
Visit Tirta Empul
Indonesia
Experience Rural Farming and Balinese Life
Experience Rural Farming and Balinese Life
Indonesia
Telaga Waja Rafting
Telaga Waja Rafting
Indonesia
Visit Gunung Kawi
Visit Gunung Kawi
Ubud, Bali

Guests should be made fully aware of the many steep steps that must be navigated.

Farm to Table Cooking Class
Farm to Table Cooking Class
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Athaya Carissa
Athaya
Athaya Carissa
Local specialist in Jakarta, Indonesia | Replied on Oct 27, 2026

Hi Dan!

Thank you so much for sharing your lovely review! I’m so happy to hear that you had a great trip and enjoyed the white water rafting at Telaga Waja. It’s wonderful to know that Astina and Merta made your experience extra special. I’ll be sure to share your kind words with them!

Thank you also for your honest feedback about Bliss Spa. We truly appreciate it and will share your comments with the relevant team.

We’re grateful you trusted us with your Indonesian adventure, and we’d love to welcome you back someday!

Warm regards from Indonesia,
Athaya

Central & East Java to Bali.
Indonesia | Oct 6 - Oct 15, 2026

L
Lara P.
Ashburn, VA | Reviewed on Oct 16, 2026
We had a wonderful time with our Yogyakarta guide and driver, Dilla &Parlan. Seeing Borobudur and Prambanan was a highlight of our trip and they made getting to both fun and easy to see. The travel from Yogyakarta to Bromo and Ijen could have been overwhelming given the distance but our guide/driver Aldo was the best. His excellent English, sense of humor and being an all around fun person made the time go quickly. The hotels and regions we stayed at for the hikes were beautiful. Our... Read more

We had a wonderful time with our Yogyakarta guide and driver, Dilla &Parlan. Seeing Borobudur and Prambanan was a highlight of our trip and they made getting to both fun and easy to see.

The travel from Yogyakarta to Bromo and Ijen could have been overwhelming given the distance but our guide/driver Aldo was the best. His excellent English, sense of humor and being an all around fun person made the time go quickly. The hotels and regions we stayed at for the hikes were beautiful. Our Bromo guide Teguh was the best guide we had during the trip. We’d heard about the possible crowds at Bromo but with his guidance felt like we had the mountain to ourselves. And he always knew how to get the best photo to capture the beauty. The region around Ijen is stunning filled with terraced rice fields and coffee plantations.

Snorkeling in northern Bali at Menjangan Island was spectacular- incredible corals, endless fish and sea turtles. The drive from north Bali to south was fascinating and possibly some of the steepest roads I’ve ever seen. Pecatu (Uluwatu) is beautiful being high up on the cliffs with amazing views. Really enjoyed relaxing and recharging here.

Hotel Reviews
VANARA Resort & Spa
Pecatu

Incredible buildings with beautiful designed rooms/ villas and the view is spectacular. The restaurant and breakfasts were some of the best food we had in Indonesia- I’m still thinking of the lovely breakfasts. Staff were incredibly kind and thoughtful- always helpful and anticipating your needs. We had an early checkout and they offered breakfast to go which was so perfect.

Authenticity & Character
Villas are designed to capture the views and with great attention to detail. The afternoon snacks in the room are also lovely.
Location
The view over the cliff to the ocean was incredible during the day but even better at sunset. Don’t be surprised by the drive in- it is a bit out of the way but completely worth it.
Staff
The staff were always kind, attentive and helpful. The resort uses texting rather than landline phones - which I didn’t know how I’d feel about but it works great and isn’t at all obtrusive. Also, because the restaurant is so highly regarded and the location so amazing people come to have drinks and dinner but the staff quietly gives preference to those staying at the hotel- which is lovely.
Cleanliness & Comfort
Menjangan Dynasty Resort

Lovely beach setting with great snorkeling access. Buildings are beautiful and the layout of the space is great.

Authenticity & Character
Location
Staff
Front desk staff were lovely and helpful. The food service staff were a bit forgetful.
Cleanliness & Comfort
Teras Hotel Ijen Banyuwangi
Banyuwangi

Beautifully designed building in a lovely setting.

Authenticity & Character
Location
The terraced rice fields surrounding the hotel are beautiful.
Staff
Cleanliness & Comfort
Jiwa Jawa Bromo

Beautiful location and grounds. The gallery was also lovely.

Authenticity & Character
The grounds are very well maintained and nice to wander in.
Location
Staff
Cleanliness & Comfort
The Phoenix Hotel Yogyakarta - MGallery Collection
YOGYAKARTA

Great location, well appointed with a lovely pool and helpful friendly staff. Breakfast was great and one of the most extensive we’ve very seen. Our room overlooking the pool was perfect.

Authenticity & Character
Historic character
Location
Near Malioboro Street and great coffee options in walking distance.
Staff
Very nice and friendly
Cleanliness & Comfort
Activity Reviews
A Royal Evening at Prambanan : Visit Prambanan & Watch Ramayana
Yogyakarta
Cliffs of Majesty : Visit Uluwatu Temple & Watch Kecak Dance
Indonesia
Visit Borobudur Temple
Visit Borobudur Temple
Indonesia
Snorkeling in Menjangan
Snorkeling in Menjangan
Indonesia

Incredible snorkeling environment- so much wildlife, including sea turtles!

Quality of Experience
Guides, Drivers and Staff
Witness the Blue Flame of Ijen Crater
Witness the Blue Flame of Ijen Crater
Indonesia

No blue flames for us but fun to hike into a caldera. We hiked in quickly without much of a crowd but the single path into the caldera was hard to navigate with so many people going both directions.

Quality of Experience
Guides, Drivers and Staff
Transport
Go on a Sunrise Hike to Mount Bromo
Go on a Sunrise Hike to Mount Bromo
Indonesia

Such an amazing morning- to be able to watch the sunrise over volcanoes then hike and look into the caldera was truly incredible. Cannot say enough good things about our guide, Teguh, who knew just where to we should be for the best views and how to miss the traffic. Incredible!

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Taman Sari Water Palace
Visit Taman Sari Water Palace
Yogyakarta

Interesting to see but small and not much information. Did also enjoy the shadow puppet makers stall outside the exit- truly incredible to see the process.

Quality of Experience
Guides, Drivers and Staff
Dilla explained the space well but there isn’t much left to the building.
Transport
Local specialist: Athaya Carissa
Athaya
Athaya Carissa
Local specialist in Jakarta, Indonesia | Replied on Oct 18, 2026

Hi Lara,

Thank you so much for sharing your lovely review! ❤️ I’m so happy to hear that you had such a memorable journey and that Dilla, Parlan, Aldo, and Teguh made your experience extra special. I’ll be sure to share your kind words with them, especially your appreciation for Teguh and Aldo. They’ll be delighted to hear this!

We are truly grateful that you trusted us to be part of your Indonesian adventure. We hope you’re bringing home lots of beautiful memories, and we’d love to welcome you back to Indonesia someday!

Warm regards from Indonesia,
Athaya

⭐⭐⭐⭐⭐ 5-Star Experience – An Unforgettable Bali Vacation! 🌴✨
Indonesia | Sep 28 - Oct 3, 2026

Kenyatta
Kenyatta P.
Seattle, WA | Reviewed on Oct 10, 2026
I cannot say enough wonderful things about Athaya and Kim Kim Travel! From beginning to end, my experience in Bali was absolutely amazing, and their exceptional service made this trip truly unforgettable. The level of attentiveness, professionalism, and care was outstanding. Every detail was thoughtfully planned and beautifully executed. Any questions, concerns, or unexpected issues were handled promptly and efficiently, allowing me to relax and enjoy every moment of my vacation. The... Read more

I cannot say enough wonderful things about Athaya and Kim Kim Travel! From beginning to end, my experience in Bali was absolutely amazing, and their exceptional service made this trip truly unforgettable.

The level of attentiveness, professionalism, and care was outstanding. Every detail was thoughtfully planned and beautifully executed. Any questions, concerns, or unexpected issues were handled promptly and efficiently, allowing me to relax and enjoy every moment of my vacation.

The villa was absolutely superb! Beautiful accommodations, breathtaking surroundings, and every detail exceeded my expectations. From the stunning pool decorations to the incredible private chef experience, everything was simply perfect.

What truly set this experience apart was the personalized service. From the moment we arrived at the airport, someone was there to assist us. Whether it was transportation, excursions, special requests, or simply wanting to explore something new, the team was always available and ready to help. Every excursion was seamlessly coordinated, making the entire experience stress-free and enjoyable.

Athaya and Kim Kim Travel went above and beyond to make my birthday trip to Bali extraordinary. Their dedication to providing an exceptional experience did not go unnoticed, and I am genuinely grateful for the care and attention they put into every detail.

If you're planning a trip to Bali and want a luxurious, personalized, and worry-free experience, I highly recommend Athaya, Graciela, and Kim Kim Travel. They truly understand hospitality and how to make their guests feel special.

Thank you for making my Bali birthday celebration everything I dreamed of and more! I arrived as a guest and left with beautiful memories that will last a lifetime. ❤️🌺

10/10 – Highly recommend!

Hotel Review
Villa Andrea by Balisuperhost

⭐⭐⭐⭐⭐ **5-Star Stay at Villa Andrea – Absolutely Beautiful! 🌴✨** Our stay at Villa Andrea in Baliwas absolutely wonderful! The villa was stunning, beautifully maintained, and provided the perfect atmosphere for a relaxing and luxurious getaway. The pool was amazing and definitely one of the highlights of our stay! But what truly made our experience unforgettable was Putu, our incredible chef! She was absolutely AMAZING! Her cooking was exceptional, every meal was prepared with love and care, and her warm personality made the experience even more special. If you have the opportunity to have Putu as your private chef, DO IT! You will not regret it! She truly elevated our stay and made us feel so well taken care of. From the beautiful villa to the incredible hospitality, everything was wonderful. Villa Andrea was the perfect place to enjoy the beauty of Bali and create unforgettable memories. Thank you, Villa Andrea, and a very special thank you to Putu for making our stay so memorable! ❤️🌺 10/10 – Highly recommend!

Authenticity & Character
The atmosphere and staff!
Location
Staff
Putu was amazing
Cleanliness & Comfort
The crew came every day to clean the villa really beautiful space needs some updates in certain key areas like walls (paint chipping), kitchen doors stuck, ants nests in kitchen, patio furniture dirty. Other than that it was great.
Local specialist: Athaya Carissa
Athaya
Athaya Carissa
Local specialist in Jakarta, Indonesia | Replied on Oct 12, 2026
Hi Kenyatta, Thank you so much for your beautiful words and for taking the time to share such a wonderful review! ❤️ It truly means a lot to me to know that you had such an amazing birthday celebration in Bali and that the experience was everything you dreamed of and more. It was such a pleasure helping you plan this special trip, and I’m so happy that you were able to enjoy Bali, the beautiful villa, and all the memorable experiences along the way. I’m especially grateful that you trusted... Read more

Hi Kenyatta,

Thank you so much for your beautiful words and for taking the time to share such a wonderful review! ❤️ It truly means a lot to me to know that you had such an amazing birthday celebration in Bali and that the experience was everything you dreamed of and more.

It was such a pleasure helping you plan this special trip, and I’m so happy that you were able to enjoy Bali, the beautiful villa, and all the memorable experiences along the way. I’m especially grateful that you trusted me, Graciella, and the kimkim team to be part of such a meaningful celebration.

Thank you again for choosing kimkim and allowing us to be part of your birthday journey. I hope the beautiful memories you made in Bali will stay with you for years to come, and I would be absolutely delighted to help you plan another adventure in Indonesia someday! 🌺❤️

Warm regards from Indonesia,
Athaya

Thank you so much Athaya and kimkim for being...
Indonesia | Sep 28 - Oct 3, 2026

J
Jamesha R.
Dallas, TX | Reviewed on Oct 06, 2026
Thank you so much Athaya and kimkim for being with us every step of the way for our trip. It definitely was a stress free trip you were amazing with communication and getting this done. I really appreciate you. The overall experience was a 10.!! Read more

Thank you so much Athaya and kimkim for being with us every step of the way for our trip. It definitely was a stress free trip you were amazing with communication and getting this done. I really appreciate you. The overall experience was a 10.!!

Hotel Review
Villa Andrea by Balisuperhost

Very nice and luxury.

Authenticity & Character
Location
The road to get to the villa was scary. Very small roads.
Staff
Very nice and polite
Cleanliness & Comfort
The rooms were nice and clean. There was lots of tiny ants especially in the restrooms and kitchen. And after turning off the air a while I noticed something coming through on the walls not sure what it was. Put you in the mind of mold maybe.
Activity Reviews
Visit Tegallalang Rice Terrace
Visit Tegallalang Rice Terrace
Indonesia

It was HOT wish we would have remembered our fans and umbrellas. Other than that so beautiful out there.

Quality of Experience
Guides, Drivers and Staff
Our driver and tour guide was amazing
Transport
Farm to Table Cooking Class
Farm to Table Cooking Class
Indonesia

Nice learned a few different things.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Athaya Carissa
Athaya
Athaya Carissa
Local specialist in Jakarta, Indonesia | Replied on Oct 06, 2026

Dear Jamesha,

Thank you so much! It was truly such a pleasure to be part of your trip and to be there for you every step of the way. I’m so happy to hear that everything felt smooth and stress-free, especially with all the little details along the way! Your kind words truly mean so much to me, and I’m so grateful that you had such a wonderful experience in Indonesia. I really hope we’ll have the chance to welcome you back to Indonesia for another adventure someday!

Warm regards,
Athaya

Wonder Bali Trip
Indonesia | Sep 16 - Sep 20, 2026

O
Outhone P.
San Diego, CA, USA | Reviewed on Sep 21, 2026

Right after immigration Deta make sure my driver is visible to me while I browse through the signage. The driver is helpful and drives us to the hotel.
Both our driver and tour guides did very good job and make sure that we enjoy the tours during our stay. I would recommend KimKim to anyone would like to have your vacation arranged for you without hassle.

Local specialist: Athaya Carissa
Athaya
Athaya Carissa
Local specialist in Jakarta, Indonesia | Replied on Sep 22, 2026

Dear Outhone,

Thank you so much for taking the time to share your experience with us! It was truly a pleasure helping arrange your Indonesia journey. I’m especially happy to hear that Deta and your driver made your arrival smooth and easy, and that our drivers and guides helped make your tours enjoyable throughout the trip. Your kind words mean a lot to our team! Thank you as well for recommending kimkim. We hope to have the opportunity to welcome you back to Indonesia for another memorable adventure in the future.

Warm regards from Indonesia,
Athaya

Exceptional Planning, Incredible People, Unforgettable Bali”
Indonesia | Aug 3 - Aug 9, 2026

Mandy
Mandy R.
Dallas, TX | Reviewed on Aug 12, 2026
Our Bali trip was absolutely incredible, and so much of that was due to the thoughtful planning and exceptional service of our travel agent, Athaya. She created an itinerary that gave us a wonderful mix of adventure, excitement, relaxation, culture, and luxury, while also allowing us to experience the dramatically different regions and topography of Bali. Every part of the trip felt intentional, and we came away feeling like we had truly experienced the island rather than simply visited... Read more

Our Bali trip was absolutely incredible, and so much of that was due to the thoughtful planning and exceptional service of our travel agent, Athaya. She created an itinerary that gave us a wonderful mix of adventure, excitement, relaxation, culture, and luxury, while also allowing us to experience the dramatically different regions and topography of Bali. Every part of the trip felt intentional, and we came away feeling like we had truly experienced the island rather than simply visited it.

One of the absolute highlights was the team Athaya arranged for us. Our driver, Sang, was amazing. Anyone who has experienced Bali traffic knows that getting around the island is an adventure in itself, but Sang maneuvered through it like an expert! We always felt completely safe and comfortable with him, and his skill behind the wheel was truly impressive.

And then there was our wonderful guide, Mr. Oki. I cannot say enough good things about him. He was incredibly kind, patient, attentive, and genuinely cared about making sure we had the best possible experience. He taught us about Balinese customs, traditions, and culture in a way that made everything we were seeing so much more meaningful. He stood in lines to get our admission tickets, handled all the little details so we didn’t have to think about them, and was always looking for ways to make our day easier. He even made sure to take pictures of us throughout our adventures, which means we now have wonderful photographs of our amazing trip.

What impressed me most about the entire trip was the balance. We had exciting adventures, peaceful moments, beautiful accommodations, cultural experiences, and opportunities to see completely different sides of Bali. Each region felt like a new experience, and the itinerary flowed beautifully without ever feeling repetitive.

But perhaps the best example of Athaya’s level of service came when something happened that wasn’t even part of the trip she had planned. Our onward travel arrangements unexpectedly fell through, leaving us in Bali with nowhere to stay and no transportation arranged. Athaya immediately came to our rescue. Within minutes, she had found us a driver and secured a hotel so that we weren’t stranded. There was no hesitation—she simply stepped in and took care of us when we needed help. That kind of responsiveness and genuine concern for her clients is something you don’t forget.

This was the kind of trip that makes you realize how much difference an exceptional travel planner can make. Athaya didn’t simply arrange hotels, transportation, and activities—she created an experience, surrounded us with wonderful people, and made us feel cared for from beginning to end. And when the unexpected happened, she was there for us then, too.

We left Bali with incredible memories, a much deeper appreciation for the island and its culture, and enormous gratitude for Athaya, Sang, and Mr. Oki. They each played a special part in making this an unforgettable experience.

I would recommend Athaya without hesitation to anyone planning a trip to Bali. She is the person you want planning your vacation—and, perhaps even more importantly, the person you want in your corner when your plans don’t go according to plan.

Activity Reviews
Visit Ubud Art Market
Visit Ubud Art Market
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Bali Swing at Tegallalang Rice Terrace
Bali Swing at Tegallalang Rice Terrace
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Balinese Massage
Balinese Massage
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Cliffs of Majesty : Visit Uluwatu Temple & Watch Kecak Dance
Indonesia
Quality of Experience
K
Guides, Drivers and Staff
Transport
Gitgit Waterfall Canyoning Adventure
Gitgit Waterfall Canyoning Adventure
Indonesia

Canyoning was hands-down one of the most exciting and memorable experiences of our entire trip to Bali! The guides were absolutely fantastic. They were knowledgeable, professional, and extremely safety-conscious, which made us feel completely comfortable even when we were doing something that pushed us outside our comfort zones. They explained everything clearly, told us exactly what to expect, and made sure we knew what to do before every jump, rappel, and challenging section of the canyon. We always felt like we were in very capable hands, which allowed us to relax and actually enjoy the adventure. And then there was one particular guide who was absolutely hilarious. He honestly made the experience! He kept us laughing throughout the entire excursion and somehow managed to make even the more intimidating moments fun. His personality, humor, and enthusiasm turned what was already an incredible adventure into one of those experiences we’ll be talking about for years. The scenery was spectacular, the adventure was exhilarating, and the guides were exceptional. It was the perfect combination of adrenaline, natural beauty, and just plain fun. If you’re considering canyoning in Bali, DO IT! It was one of our favorite experiences of the entire trip, and we would recommend it without hesitation.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Penglipuran Village
Visit Penglipuran Village
Indonesia
Quality of Experience
Guides, Drivers and Staff
Transport
Bathe the Elephants
Bathe the Elephants
Ubud, Bali
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Athaya Carissa
Athaya
Athaya Carissa
Local specialist in Jakarta, Indonesia | Replied on Aug 12, 2026
Dear Mandy,
Thank you so much for your incredibly thoughtful and detailed review. It truly means a lot to me to know that you enjoyed the itinerary and that every part of the journey, from the adventures and cultural experiences to the relaxing moments, felt meaningful and well balanced. I’m especially happy to hear that Sang and Mr. Oki helped make your experience so comfortable and memorable, and I’ll be sure to share your kind words with them. It was also my pleasure to assist when your...
Read more

Dear Mandy,
Thank you so much for your incredibly thoughtful and detailed review. It truly means a lot to me to know that you enjoyed the itinerary and that every part of the journey, from the adventures and cultural experiences to the relaxing moments, felt meaningful and well balanced. I’m especially happy to hear that Sang and Mr. Oki helped make your experience so comfortable and memorable, and I’ll be sure to share your kind words with them. It was also my pleasure to assist when your onward plans unexpectedly changed. Thank you again for trusting me to plan such a special trip to Bali, and I hope the wonderful memories you made will stay with you for many years to come. I truly hope to welcome you back to Indonesia again someday and have the opportunity to create another memorable journey for you!
Warm regards,
Athaya

Indonesia trip - Sekhars, from United Stayes
Indonesia | Aug 1 - Aug 7, 2026

S
Sundhar S.
Ashburn, VA | Reviewed on Aug 08, 2026
Our trip was amazing(
Our Yogya Karta guide, Bien was amazing. His level of knowledge of the history of Indonesia from early days to today was great. He was thoughtful, patient and his years of experiences came to life in the way he understood and explained everything. I am sure you use him in your tours as his English language is also very good....
In Bromo, Teguh was an amazing guide and loves Indonesia! My son, Sunny and I enjoyed the time with him and the visit to Bromo and... Read more

Our trip was amazing(
Our Yogya Karta guide, Bien was amazing. His level of knowledge of the history of Indonesia from early days to today was great. He was thoughtful, patient and his years of experiences came to life in the way he understood and explained everything. I am sure you use him in your tours as his English language is also very good....

In Bromo, Teguh was an amazing guide and loves Indonesia! My son, Sunny and I enjoyed the time with him and the visit to Bromo and surroundings.

Today our guide Yanto at blue flame was also amazing. He stayed with us the whole hike up and down and was a delight to be with. Would recommend him as a permanent guide for anyone speaks English or needing English speaking guides - would recommend same with Teguh as well - both of them were great for us.

And our drivers ebot and Pedro were great as well.

Hotel Reviews
Hotel Majapahit Surabaya
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Teras Hotel Ijen Banyuwangi
Banyuwangi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Manis ae Hotel, Cabin, & Resto Bromo
Bromo
Authenticity & Character
Location
Cleanliness & Comfort
The Phoenix Hotel Yogyakarta - MGallery Collection
YOGYAKARTA
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A Royal Evening at Prambanan : Visit Prambanan & Watch Ramayana
Yogyakarta
Kota Gede Walking Tour
Kota Gede Walking Tour
Yogyakarta
Go on a Sunrise Hike to Mount Bromo
Go on a Sunrise Hike to Mount Bromo
Indonesia
Witness the Blue Flame of Ijen Crater
Witness the Blue Flame of Ijen Crater
Indonesia
The Refined Java Experience : Visit Borobudur & Visit Klipoh Village by Andong
Yogyakarta
Visit Taman Sari Water Palace
Visit Taman Sari Water Palace
Yogyakarta
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Athaya Carissa
Athaya
Athaya Carissa
Local specialist in Jakarta, Indonesia | Replied on Aug 08, 2026

Hi Sundhar,
Thank you so much for your wonderful review and for sharing such kind words about Binardi, Teguh, Yanto, Ebot, and Pedro! It truly means a lot to me and the whole team, and I’ll definitely pass your lovely feedback along to them. It was such a pleasure assisting you and Sunny throughout your journey, and I’m so happy to hear that you had an amazing time in Indonesia! I truly hope to see you both back in Indonesia again someday!
Warm regards,
Athaya

Bali is Magical
Indonesia | Jun 24 - Jun 28, 2026

Lauren
Lauren M.
Jacksonville, FL | Reviewed on Jun 30, 2026
Our guide Adi was incredibly knowledgeable and so excited each time we asked him a question. You could feel his love for Bali and the people. Out driver Ardi was also amazing!
We had the luck of being in Bali on a major holiday so got to see the people and temples dressed up!
Sofitel Nusa Dua cannot be beat!
K Club was in a beautiful setting- high in the mountains.
We had a packed itinerary so be sure when planning you’re ok with long drives and bad traffic or just stay in one area....
Read more

Our guide Adi was incredibly knowledgeable and so excited each time we asked him a question. You could feel his love for Bali and the people. Out driver Ardi was also amazing!
We had the luck of being in Bali on a major holiday so got to see the people and temples dressed up!
Sofitel Nusa Dua cannot be beat!
K Club was in a beautiful setting- high in the mountains.
We had a packed itinerary so be sure when planning you’re ok with long drives and bad traffic or just stay in one area. It’s all beautiful!

Hotel Review
K Club Ubud
Gianyar

The setting was lovely but the spa and pool were under renovation. The seafood restaurant was outstanding and the food at Akar, the steak restaurant was excellent but the dinner service was not good. Breakfast service was great! Best part was the wonderful ‘butlers’ who drove us to and from the room to restaurants!

Authenticity & Character
Glamping at its finest.
Location
Up in mountains!
Staff
Cleanliness & Comfort
Local specialist: Athaya Carissa
Athaya
Athaya Carissa
Local specialist in Jakarta, Indonesia | Replied on Jul 01, 2026
Hi Lauren, Thank you so much for your wonderful review! I'm so happy to hear you had such a memorable time in Bali. It’s especially lovely to hear your kind words about Adi and Ardi, I’ll be sure to share your compliments with them. I'm also glad you had the chance to experience one of Bali’s major holidays, which must have made your trip even more special. Thank you as well for sharing your feedback about K Club. I truly appreciate your honest comments and will pass them along to the... Read more

Hi Lauren,

Thank you so much for your wonderful review! I'm so happy to hear you had such a memorable time in Bali.

It’s especially lovely to hear your kind words about Adi and Ardi, I’ll be sure to share your compliments with them. I'm also glad you had the chance to experience one of Bali’s major holidays, which must have made your trip even more special.

Thank you as well for sharing your feedback about K Club. I truly appreciate your honest comments and will pass them along to the hotel.

It was a pleasure helping you plan your trip. Wishing you both a lifetime of happiness and many more amazing adventures!

Warm regards,
Athaya

Great planning. Some executional challenges.
Indonesia | May 12 - May 27, 2026

J
Jennifer S.
Phoenix, AZ | Reviewed on Jun 01, 2026
This was the first time I used KimKim/mytripology. I worked with two different planners—Priscilla and Jessica. Together we created a lovely itinerary for Bali and Komodo. Unfortunately my airline was delayed and we had to cancel the first day. While they were able to rearrange and reschedule most activities, the first night hotel was not willing to give me a refund. Kimkim offered a dinner as compensation. A nice gesture but surely a hotel given two days notice should refund room rate. Also... Read more

This was the first time I used KimKim/mytripology. I worked with two different planners—Priscilla and Jessica. Together we created a lovely itinerary for Bali and Komodo. Unfortunately my airline was delayed and we had to cancel the first day. While they were able to rearrange and reschedule most activities, the first night hotel was not willing to give me a refund. Kimkim offered a dinner as compensation. A nice gesture but surely a hotel given two days notice should refund room rate. Also we had booked a high end liveaboard boat in Komodo. Apparently the boat company decided to cancel out prepaid reservation in favor of a private charter. Again KimKim scrambled and was able to get us on another boat (of lower quality), but it made me wonder about their vetting quality of tour operators. We did get the monetary difference refunded. All that said, our online daily contact, Deta, was very polite and responsive and quite helpful along the way. I would give the whole experience 4.5 stars.

Local specialist: Athaya Carissa
Athaya
Athaya Carissa
Local specialist in Jakarta, Indonesia | Replied on Jun 09, 2026
Dear Jennifer, Thank you very much for taking the time to share your experience and for your kind words about Priscilla, Jessica, and especially Deta. We are delighted to hear that, despite some unexpected challenges, you were able to enjoy your Bali and Komodo journey overall. Regarding the hotel refund, hotel cancellation policies in Indonesia can often differ from those in the United States . Unfortunately, despite our efforts and the advance notice provided, the hotel was unable to... Read more

Dear Jennifer,

Thank you very much for taking the time to share your experience and for your kind words about Priscilla, Jessica, and especially Deta. We are delighted to hear that, despite some unexpected challenges, you were able to enjoy your Bali and Komodo journey overall.

Regarding the hotel refund, hotel cancellation policies in Indonesia can often differ from those in the United States . Unfortunately, despite our efforts and the advance notice provided, the hotel was unable to grant a refund for the missed night. As a gesture of goodwill, we arranged a complimentary dinner of similar value to help offset the loss and show our commitment to your experience.

As for the Komodo liveaboard situation, this was an unfortunate operational issue at the destination level rather than a reflection of the overall quality of the tour operator itself. While the cancellation was entirely beyond our control, we understand your concerns and immediately worked to secure the best available alternative while also ensuring that the price difference was refunded. We recognize that this was not the experience you originally booked, and for that we are truly sorry.

We greatly appreciate your understanding, your constructive feedback, and the trust you placed in both mytripology and Kimkim. Feedback such as yours helps us continue improving our services.

Once again, please accept our sincerest apologies for the inconveniences you encountered, and thank you for allowing us to be part of your Indonesia adventure. We hope to have the opportunity to assist you again in the future and provide an even more seamless travel experience.

Warm regards,
mytripology team