Beatriz De Pablo Rocha

The Amalfi Coast, Naples and Sicily, all the historic sites and towns/cities we visited, the hotels, the guides and the drivers were fantastic. Just an overall great experience that would not have been possible without the support, responsiveness, insights and guidance provided by Bea and Nadia. They were better than fantastic. There is no doubt we will use KimKim to help arrange our next trip.

Hotel Reviews

Hotel Eden Roc Positano

Positano

Absolutely fantastic hotel. Our suite, the rooftop bar and restaurant, the location, the views and the staff were great. One of the best hotels I have ever stayed at.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel Parker’s

Naples

First class hotel. Our suite, the rooftop bar and restaurant, the location, the views and the staff were outstanding.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Monaci delle Terre Nere, Relais & Chateaux

Zafferana etnea

One of the most unique hotels I have ever stayed at. The setting and views are absolutely breathtaking, the bar/restaurant could not have been cooler with nightly entertainment provided by a great guitarist that played unique stylings of rock/pop classics, the formal restaurant had a wonderful setting, a great menu that was well executed , and an extensive top notch wine list and the hotel/restaurant staff was super nice, attentive, responsive and professional. My only recommendation would be for the hotel to upgrade their gym a bit by updating their aerobic equipment and adding an elliptical.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Mount Etna Visit & Wine Tasting Experience

Italy

Absolutely great experience made even more special by our guide Bruna who was super nice and knowledgeable and full of life and positivity. Mount Etna did not disappoint and the wine tasting and lunch were great.

Quality of Experience

Guides, Drivers and Staff

Bruna was outstanding. Would not have been the same without her.

Transport

Full-Day Experience in the Valley of the Temples

Italy

Both the Temple of Gods and The Roman Villa were extraordinary made even better brought by our guides who were very knowledgeable, articulate and personable. A lot of driving, but that gave us the opportunity to take in the beautiful Sicilian countryside.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Pompeii & Mount Vesuvius with Wine Tasting

Italy

Pompeii was extraordinary. An ancient city frozen in time brought to life by our charismatic, knowledgeable and articulate guide Nina. Combining it with Mount Vesuvius made it even better. Being able to take in both sites was a true bucket list item. The sine tasting and lunch were nice, but not fantastic.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A Day Along the Amalfi Coast

Italy

A day of wonderful sites that gave a great feel for the wonders and history of the Amalfi Coast.

Quality of Experience

Guides, Drivers and Staff

Transport

Italy -Important Trip Information: Please Review Before Departure

Italy

All great. Bea was responsive, clear and professional. Could not have been better.

Quality of Experience

Guides, Drivers and Staff

Transport

Ancient Paestum & Buffalo Mozzarella Cheese Farm Experience

Italy

Totally top notch. Antonio brought Paestum to life with his knowledge and enthusiasm. A truly special snapshot of Magna Grecia in Italy. The Buffalo Mozzarella Cheese Farm was also much more enjoyable than I was expecting. The cherry on top of a great day.

Quality of Experience

Guides, Drivers and Staff

Transport

Taormina Walk with a Local

Italy

Another great experience. Just a wonderfully scenic and historic town made that much more special by Lucka our guide. The amphitheater was a real highlight complimented the sights and sounds and history Taormina.

Quality of Experience

Guides, Drivers and Staff

Transport

A Half Day Visit Through Syracuse & Ortygia

Italy

Really glad we added Siracusa to our itinerary. An incredible city rich in so much history. Ortigia combined with the archeological site on the mainland were outstanding made that more special by our guide Michael who was fun, colorful and knowledgeable. The surprise of the day was the quarry including Dionysius’s ear. Very cool.

Quality of Experience

Guides, Drivers and Staff

Transport

We worked with Beatriz on our travel to Italy, with 5 different locations in mind. 3 of these locations were new to us (Perugia, Cinque Terre and Milan). Our trip began in Rome. We chose to explore the city on our own, but were still provided suggestions for an itinerary, which we greatly appreciated. From there we went to Perugia, where Bea identified stops in Spoleto, a winery for tasting and Spello. At each location we were provided specific recommendations for walking throughout the small villages. Next was Florence. Bea arranged a food tour, which was enjoyed by us both. We had not been to Cinque Terre. The 5 cities were fabulous! We loved our stay in Monterosso. It is the only relatively flat city, the only one with a beach and many restaurant and lodging choices. It was easy to use the trains to travel from city to city. In Milan, we had an aperitivo tour upon arrival. That was one of the highlights due to our guide Marco! He made the trip fun due to his lively personality and considerations for our personal tastes. We also took a city walking tour with Beatrice as our guide. She was very knowledgeable and personalized the locations we visited according to what she thought our interests might be.
Beatriz was easy to work with and flexible in changing itinerary and arranging transportation. We would highly recommend her services as a travel consultant on Italy!

Activity Reviews

Eat Like a Local: Florence Street Food & Market Experience

Italy

The food tour was exactly what we were looking for. We enjoyed the market and information on all the vendors and different foods related to the Florence and Tuscany area. We also experienced some street food and were given a definite option not to like, for example, tripe sandwich. Overall, this was a very worthwhile food tour.

The Best of Milan Guided Walk

Italy

Our guide Beatriz, provided an informative and interesting city tour, Instead of the usual city highlights, ventured into some of the lesser known areas and churches that provided a more meaningful tour.

Farm to Table Dinner with Wine at a Family-Run Winery

Cinque Terre

The scenery for this was beautiful. After a bus ride and short hike, you come to the winery. We sampled several wines with a light snack with each wine. This was not a dinner and was there was no explanation about the winery. We were there about 1/2 hour

Quality of Experience

Food

Guides, Drivers and Staff

The Milan Aperitivo on Navigli Canals: A Taste of Milanese Life

Milan

Thiis was one of the best excursions of our trip. Our guide Marco did an awesome job of informing and entertaining us regarding the history of the Navigli Canals and the Aperitivo. The food and drinks were all perfectly matched. Marco also was very personable sharing insights not only to our tour, but also life in Italy and his family. We would highly recommend this tour.

Quality of Experience

Marco

Guides, Drivers and Staff

The trip was great. The guides worked with our preferences very well. The only adjustment I would make was the seven hour walking tour in Lisbon on our last day was too much. Four hours would have been much better and would have allowed us some free time.

I heard about KimKim through a friend who frequently uses the service. I decided to take a chance and use the services for my upcoming trip to Portugal with my boyfriend. Beatriz was super easy to work with and made adjustments based off of my input. It was very easy to approve the final itinerary and was stress free since all I had to do was make final payment. Our flight was cancelled and we were rebooked and I was able to reach out to have our driver pickup updated. I was very happy they were able to accommodate us. One first tour was scheduled on the date we landed. We met at the meeting point but there was no tour. We learned the tour was accidentally booked for the wrong day. I was able to reach out to get help and the agent I spoke to was very apologetic. She refunded the tour costs and double checked to make sure everything else was booked correctly. That incident put us a little on guard but the rest of the trip went perfectly! All of our tours went as promised and our drivers were all on time (early). We especially loved our day tour to Sintra. Our tour guide, Teresa, was very pleasant and super knowledgeable. It rained early that morning and she had extra umbrellas for us. For lunch, she took us to a local spot and we enjoyed being able to eat some authentic Portugese food. We were very happy with how everything went minus the one tour hiccup. I would def recommend and use again.

Hotel Review

Exe Almada Porto

Porto

Great location! This hotel was like a Portugese hotel with American amenities. Hotel staff was friendly and I loved how clean everything was. The location is perfect and we were able to walk just about everywhere. I'd recommend and stay there again when in Porto!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Discover Sintra & Wines of the Old World

Portugal

Bea was responsive, easy to communicate with, attentive to detail, and able to create a trip that met the needs of a wide age span - 11 years to 77 years old! She ensure that our requested activites were included, and she added activites that ended up being some of our very favorite! The pinxtos tour and the cooking class in San Sebastian were both so much fun, and our kids stepped outside of their comfort zones to try unfamiliar foods and flavors.

Hotel Reviews

H10 Art Gallery

Barcelona

Clean, compact rooms, with a delicious breakfast buffet

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Zinema7

San Sebastian (Guipuzcoa)

Clean, quiet, comfortable, and with a delicious breakfast buffet. Walkable to nearly everything we wanted to do in San Sebastian.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Vincci Zaragoza Zentro

Zaragoza

Clean, comfortable, and walkable to every thing we wanted to do in Zaragoza. The AC worked beautifully despite the extreme heat (105 degrees fahrenheit).

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

From Market to Table: A Basque Cooking Experience

San Sebastián

Carlos was knowledgable and friendly, with a sense of humor and way of engaging kids and adults. He chose menu items that accommodated more selective eaters, but also pushed us outside of our comfort zones to try local ways of preparing the recipes. He accommodated our vegetarian daughter easily, as well.

Quality of Experience

Food

Guides, Drivers and Staff

A Culinary Tapestry of Pintxos

San Sebastián

Diego was knowledgeable and friendly, with a sense of humor and way of engaging kids and adults. He chose pintxos that accommodated more selective eaters, but also pushed us outside of our comfort zones. He accommodated our vegetarian daughter easily, as well.

Quality of Experience

Guides, Drivers and Staff

Transport

Barcelona for Kids: Gaudí’s Sagrada Familia & Park Güell

Barcelona

I wish I'd had more time in each location - they were both gorgeous, and I could have spent twice as long in each location!

Quality of Experience

Guides, Drivers and Staff

Transport

Loarre Castle: The Last Medieval Stronghold

Zaragoza

We had enough time to actually explore the castle, and it was beautiful. There were minimal other people visiting at the same time, and we never felt hurried.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

French Basque Coast: Biarritz & Saint-Jean-de-Luz

Spain

The locations were beautiful, but it felt hurried and as if we were in the van for a significant portion of the day.

Quality of Experience

Guides, Drivers and Staff

Transport

While our guide changed several times, there seemed to be a smooth transition to the next person. When we had questions or needed assistance the guides were quick to reply, and helpful. Setting up our rental car and accommodations was excellent. We didn't use the service for too many excursions other than a guided bike and hike which were both excellent. We stayed in three different places over just over two weeks. Accommodations were all excellent. We didn't really care for our first town, Lake Garda but enjoyed Lake Iseo, and loved the Dolomites.

Hotel Reviews

Hotel Piccola Vela

Desenzano del Garda

Wonderful hotel with great service. All people were very friendly and the food was excellent. We had a wonderful dinner. The grounds of the hotel were relaxing and peaceful, out of the business of the town.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Romantik Hotel Relais Mirabella Iseo

Clusane Iseo (BS)

Loved this hotel up on the hillside. Beautiful surroundings and lovely staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Waldrast - Forestside Living

Siusi (BZ)

Beautiful hotel set within walking distance to the trails and Gondala ride. They include guided cycling and hiking day adventures which was really nice. While several hotels participate in this shared offering, there was only one other couple for our bike day.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Walking the Dolomites: Guided Hike on Alpe di Siusi

Italy

The guide was absolutely excellent. We had a very full day on Alpe di Siusi and it was one of the highlights of our trip.

Quality of Experience

Guides, Drivers and Staff

Transport

We were overall very happy with the trip. The transfers for the most part and the stays were all great. And most of our tours were amazing. We also loved the details of little celebrations of our anniversary in each one of our lodgings. The ease of planning a multi stay trip in Italy was the best part, as all this planning would have taken us weeks on our own.
We had a couple of minor inconveniences, but otherwise were so pleased with the entire experience.
Our transfer to Cinque Terre could have been a bit smoother. We figured out easily how to get the car in Rome and then drive to Tuscany easily, based on instructions. After Tuscany, however ,there was some information we were missing. We needed to get the car to the drop off in La Spezia and then get on the train there to get to our lodging. None of this was mentioned in the transfer details. We also had to take a bus in La Spezia to the train station from the car drop off, also not mentioned. We managed this all fine, but would have been nice to know prior to the day of travel.
We were very grateful for the nice upgrade to rooms in Monterosso since we think the original hotel we were booked in was closed for repairs. This was a wonderful stay and we were treated so kindly there by the hostess Tamara.
Our other tours were very well done. The itinerary indicated that all the tour guides would be advised of my celiac disease and inability to eat gluten. The tours that included food were not all advised and on the boat tour in Cinque Terre the guide felt terrible as the boat had not loaded any GF items to make up for the appetizer, bread, or dessert for me. I was disappointed at this as was my husband as he was eating all the food and I could only eat the fish and salad. Lisa, our guide in Rome for our food tour was advised however and made sure that I had GF options for the majority of the tour. She was amazing as a first guide to start out the trip and we loved Rome even more because of her. Also our second food tour in Rome, dinner with a local, was in the same restaurant as one of our stops with Lisa. This would have been hard to predict, and overall did not take away from the experience, but it would have been nice to try a different restaurant. That guide, although I can't remember her name was amazing. She was a college student and had a great perspective on Italy.
The tour from Radda was a bit odd as the guide did not seem to know what our tour was supposed to entail and had some difficulty with English. We did a 10 k loop hiking which was fabulous and the scenery was amazing and the guide gave us a lot of good info about the area and local flora and fauna in English. However, that tour was supposed to include a wine tasting at the end and she did not have that as part of the tour.
Overall this was a lovely trip and having everything mostly planned for us was a life saver with our busy schedules. We also appreciated the detailed attention to the transfers at the beginning and end of the trip, as those long travel days are a lot.
Beatriz had great communication and going forward we have already planned on using KimKim for our next trip to Europe.

Beatriz at Espiritu Travel put together a wonderful trip and itinerary for our trip to Tangier and Andalucia in Spain. The selection of hotels was amazing and exactly what we were expecting. The hotels were always in the city center close to touristic attractions and dining. Our guide and drivers were friendly and helpful, our guide Delfina at the Alhambra was very sweet, knowledgeable and accommodating as we couldn't find a taxi in the pouring rain and arrived late. The Caminito del Rey hike through the gorge was the highlight of our trip.
Our only complaints were the noise outside our hotel in Tangier, our room was on the first floor overlooking the Petite Socco and the noise level kept us up during the night. This is a busy section of the Medina in Tangier and would have preferred a room away from the street. However, the room was authentic and very pretty. These was also a little confusion regarding our rental car access to the historic district of Grenada, we would have appreciated more details regarding getting through the check points. Overall the itinerary and activities were well planned and thought-out, thank you to Beatriz and her team for putting together a great trip, we would consider using KimKim and their specialists for our future travels. Thank you.

Hotel Reviews

Parador de Cádiz

Cádiz

Beautiful and spacious hotel, our room was facing the water with a beautiful view. Unfortunately we were only there for one night.

Authenticity & Character

The hotel appeared to be recently renovated.

Location

Waterfront view

Staff

Cleanliness & Comfort

Hotel Palacete de Alamos

Málaga

Beautiful and spacious room very close to the touristic center of Malaga. The breakfasts were amazing and the staff was friendly and accommodating.

Authenticity & Character

Location

Very close to the touristic center of Malaga.

Staff

very friendly and accommodating staff

Cleanliness & Comfort

Very clean

Activity Reviews

Tapeo Like a Local: A Tapas Walk Through Málaga

Málaga

Our guide Milady was friendly and knowledgeable, she ran a great tapas tour through Madrid

Quality of Experience

We enjoyed the selection of tapas and wines at each of our stops.

Food

Guides, Drivers and Staff

Above the Gorge: Walk the Caminito del Rey

Spain

Discover Granada’s Iconic Alhambra & Generalife Gardens

Spain

The Alhambra is an amazing place and a not to be missed site in Granada, unfortunately it was raining the day we were there so it made the visit less than ideal

Quality of Experience

Guides, Drivers and Staff

A Night of Flamenco in a Sacromonte Cave

Granada

A thrilling experience, we loved being introduced to Flamenco dancing in an authentic Sacromonte location.

Quality of Experience

Bea, our travel consultant, took the bundle of inclinations and desires we first approached her with and crafted a thoroughly enjoyable, stress free trip through Portugal. To start, the accommodations were luxurious, comfortable, nicely located and, most importantly, well staffed. Without exception, the workers in Portugal's hospitality industry are hardworking, skilled professionals, but it doesn't stop at that. They were sincere in their concern for our comfort, in their pride in their work and in being Portuguese.
Private guides helped to break down the barriers of language, custom, history and culture. Dani, who led a food tour, could convey the most nuanced conundrum of daily life with a gesture and a grimace. Alex and Petito, each of whom had previously lived abroad pursuing careers in tech, offered fluid perspectives on being Portuguese and in being American as seen through the eyes of the Portuguese. Marta, of We hate Tourism tours, calmly went above and beyond the call of duty to see us through a minor mishap, forging a resolution and continuing the tour to its completion. Unruffled. That's the order of the day, unruffled.
This was a terrific vacation. There was relaxation and overeating and whatever else one might enjoy.

Firstly Beatriz was great to work with as she created and planned our trip.
Travelling from Rome through to Portugal our whole experience was very smooth with such an amazing app with all the details of flights , tickets and recommendations so easily accessible. We had an amazing holiday full of tours and tastings without any effort of organising it so a big cheers.

Hotel Reviews

Condominio Monti Boutique Hotel

Rome

Amazing staff comfy beds great breakfast

Staff

so friendly and naturally interested

Cleanliness & Comfort

Hotel OFF Paris Seine 4*

Paris

great view great food - amazing pastrys

PortoBay Marquês

Lisbon

Cleanliness & Comfort

Activity Reviews

A Taste of Rome: Espresso, Tiramisu, & Gelato

Rome

Quality of Experience

Guides, Drivers and Staff

An Evening of Flamenco

Seville

Quality of Experience

A Sweet Walk Through Montmartre

Paris

Quality of Experience

Guides, Drivers and Staff

Taste Barcelona: Authentic Tapas & Neighborhood Walk

Barcelona

Quality of Experience

Food

Guides, Drivers and Staff

Culinary Highlights of Porto: Food Delights & Bolhão Market

Porto

Quality of Experience

Food

Guides, Drivers and Staff