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Carolyn Ransome

There really is nothing like taking a break from everyday life and packing your bags to go off on a new adventure, we only live once and we need to make the most of it! I love creating incredible journeys to discover new places and I've joined the Routescape team with years of experience of designing tailor-made trips. I am passionate about planning holidays and creating memories and I’m really looking forward to helping bring your holiday ideas to life.

What places and activities do you specialize in?

"Each trip is unique and designed around your interests, be it sampling local cuisine, soaking up stunning scenery, delving into the fascinating history or learning about the local culture, I'd be delighted to tailor your trip around the UK, Ireland, France and Italy so that you come home with travel stories and lasting memories. "

How did you get involved in travel?

"Born and brought up in Scotland and enjoying family holidays as a child, I soon got itchy feet and craved independence and my own adventures. As soon as I earned my first pay packet my priority in life quickly became where and when I was going on holiday! Holidays in Europe turned into summers in Ibiza, which led on to backpacking around Asia and Australasia. I worked, saved and travelled! My jobs were mostly unfulfilling to fund my travels until I decided to turn my passion for travel into my career and I joined a London based travel agency. I was so happy to have finally found a job that I loved, in an industry that encouraged travelling!"

Please share a unique travel experience you will never forget.

"Over the years I’ve had many unforgettable travel experiences, so narrowing it down to one is challenging! However one of my most recent memorable experiences was here in Wales, watching the summer solstice sunrise from the summit of Mount Snowdon. Starting the walk up the mountain at midnight by torchlight, the sky was constantly changing as we ascended, and as dawn started to break the cloud formations were alight with breath taking colours, the horizon glowing with the sunrise shades of yellow, orange, pink, purple and blue, this colour palette combined with the spectacular views across the Snowdonia mountains have made this experience one I will never forget!"

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Recent trip reviews for Carolyn

Dream Trip to England
England | Oct 13 - Oct 28, 2026

Jeffrey
Jeffrey G.
Waco, TX, USA | Reviewed on Oct 30, 2026
My wife and I had for years dreamed of a trip to England to see our favorite football clubs (Arsenal for me and Liverpool for her) play. On a whim earlier this year, I went ahead and booked our flights for a sixteen day trip in October to cover the dates when Premier and Champions League games were being played, figuring we would be able to secure hospitality tickets to see one or both teams play once the fixtures were released in the summer. We also wanted to see much more of England than... Read more

My wife and I had for years dreamed of a trip to England to see our favorite football clubs (Arsenal for me and Liverpool for her) play. On a whim earlier this year, I went ahead and booked our flights for a sixteen day trip in October to cover the dates when Premier and Champions League games were being played, figuring we would be able to secure hospitality tickets to see one or both teams play once the fixtures were released in the summer. We also wanted to see much more of England than just Liverpool and London, including some of the countryside and areas between the cities.

I literally had no idea how to get started in planning such an ambitious journey, so I started doing some research. KimKim was one of the one of the companies that kept coming up in my research with near universal positive reviews, so I contacted them to see what they could setup for us. I gave them the dates of our flights, our goals for the trip and a rough outline of what we wanted to see/experience.

Our England travel specialist, Carolyn Ransome, contacted us the next day and we proceeded to sketch out a rough outline of our trip. We eventually decided on a trip plan beginning/ending in London with Stonehenge, Bath, the Cotswolds and Liverpool in between.

Carolyn was very thorough and diligent in assessing our needs and preferences while sketching out the details of our trip. This included our desires regarding accommodations, travel around England and sites to see/experience. Since it was a few months before I would know if/when we could secure tickets to the football matches, we left a rough outline of our trip in place to be finalized in summer.

After I was able to secure tickets to see our teams play and we had those dates set, I contacted Carolyn again and she set out planning our trip in detail. This turned out to be an ambitious undertaking beginning with the first 2 nights in London, renting a car to drive to Stonehenge and onto Bath, then to the Cotswolds and on to Liverpool, returning by train to London for the last 6 nights of our trip. Carolyn literally planned the entire trip for us, including all accommodations, car hire, train tickets and private transport pickups when needed at several points during our journey. She also arranged for our Stonehenge tickets, private Blue Badge tours in London for us to see the sites while there as well as securing tickets for the London Eye and a boat trip on the canal from Little Venice to Camden.

Once we paid and secured all our reservations, Brandon Williams of Routescape joined our trip as the Travel Care Executice to manage various aspects of the final details. He was very responsive throughout to my many questions and requests throughout the final stages of our planning. He sent us documents regarding travel practicalities, restaurant recommendations and even had a video meeting with us on the eve of our trip to answer any final questions/concerns. About 2 weeks before our trip he also sent us all the necessary trip documents including various tickets, accommodation confirmations and
contact numbers.

We’ve just returned from our dream trip and I must say the planning and execution of it was pretty much flawless thanks to Carolyn and Brandon. Only negatives I can think of were minor issues with our accommodations in Bath and one restaurant recommendation that was below our expectations.

Highlights of our trip included the games at Anfield and Emirates (our teams won both matches!), seeing and driving through the English countryside (Stonehenge, Cotswolds), canal walk in Bath and of course our Blue Badge tours in London. A very special shout out to our phenomenal Blue Badge guide, Sue Sturges. She was amazing.

I highly recommend KimKim for anyone contemplating an ambitious trip such as ours and will definitely consider using them again in the future.

Hotel Reviews
Hope Street Hotel
Liverpool

Very nice room (we had a studio suite). Separate sleeping and sitting areas which suited us perfectly. Comfortable bed. Nice modern upscale atmosphere.

Authenticity & Character
Upscale modern decor.
Location
Was abit removed from the central city areas of Liverpool (docks and city center), so we usually had to take an uber when we wanted to go anywhere.
Staff
Very helpful. Handled our 6 days of laundry we needed done upon arrival promptly and without issue. Very responsive to all our requests.
Cleanliness & Comfort
Comfortable bed. Only negative was the couch in the sitting area was abit hard and not comfortable to sit in for any period of time.
The Lygon Arms
Broadway

Our nicest room and stay of the entire trip. Luxurious and historic hotel We stayed in the Gordon Russell suite and it was amazing. Would definitely stay here again if in the area.

Authenticity & Character
Historic hotel and setting updated for modern comfort. The bar and sitting areas as well as the restaurant we had breakfast in were beautiful.
Location
Great access to most of the areas in Cotswolds.
Staff
Perfect in every sense of the word.
Cleanliness & Comfort
The suite we stayed in (Gordon Russell Suite) was large and personified comfort. Large sitting room separate from the bedroom as well as and separate entry room. Nice large bathroom with all the creature comforts.
No. 15 by Guesthouse
Bath

We were very disappointed in our room (Henrietta Jr Suite). The sitting area for the room was a tiny area between the bed and bathroom and was not a comfortable area to sit down nor relax. The floor was slanted and there was a step off between the bedroom and sitting area we frequently would trip over. Also, the bed was not a king size as requested. Certainly not a suite room in the traditional sense one could relax in for a few hours after a day touring. I had the feeling they had better rooms but we didn’t inquire further as we were only there for 2 nights and they appeared to be full.

Authenticity & Character
Historic building with very nice restaurant and bar areas.
Location
Central location with good walking access to most all of the areas we visited in Bath. Henrietta Park out the back door was nice for a quick relaxing stroll.
Staff
Very nice and responsive.
Cleanliness & Comfort
Room was clean but the suite we had was well below our expectations and frankly not comfortable at all.
Native Kings Wardrobe, St Pauls
London

Fantastic place to stay. Nice roomy apartments, very comfortable. Great location just a 2 minute walk from St. Paul’s Cathedral and the Thames. Short walks with quick access to Blackfriars and St. Paul’s underground entries. Excellent and very responsive staff. Would definitely stay here again.

Authenticity & Character
Location
Perfectly situated for quick underground access. Close to St Paul’s and the Tube.
Staff
Very friendly and responsive to any requests.
Cleanliness & Comfort
It felt like our home away from home while in London.
Activity Reviews
The Churchill War Rooms Entry Tickets
The Churchill War Rooms Entry Tickets
London

Would recommend for anyone interested in Churchill and the history of England and WW II. It was crowded when we went so visibility was limited for certain areas and it was abit cramped with all of the crowds.

Westminster Abbey with a Blue Badge Guide
Westminster Abbey with a Blue Badge Guide
London

Must do experience at least once for everyone. Blue badge guided tour made this all the more memorable. We preferred St Paul’s due to its beauty but the history here is unsurpassed.

West End Show
West End Show
London

Moulin Rouge at Piccadilly Theatre. Fantastic show, set and cast. Would’ve like to have seen more shows in London if we’d had the time.

Tower of London Entry Tickets
Tower of London Entry Tickets
London

Must see experience. One of the highlights of our trip made even more special by our Blue Badge guide, Sue Sturges. The jewels, ravens and Beefeaters stood out here to us. Would probably go again if possible and had the time.

Afternoon Tea & Roman Baths Visit
Afternoon Tea & Roman Baths Visit
Bath

The tea was nice and checked our box for doing an afternoon tea experience. Would probably prefer doing a less formal structured tea in the future in another location though. The music they provided was good and provided the atmosphere for what they were trying to achieve. The Baths tour was interesting if nothing more than the historic context and seeing the ruins. The walkthrough was well planned a laid out perfectly. Nice to see these once but don’t feel the need to do it again.

St Paul's Cathedral Entry
St Paul's Cathedral Entry
London

Absolutely beautiful. Would do this again whenever in London.

Stonehenge Entry
Stonehenge Entry
Salisbury

Great to see on of England’s iconic attractions in person. Would’ve been even better to have had the opportunity for one of the personal dawn or dusk tours where you can walk among the stones (they weren’t holding those tours the month we were there, unfortunately). The posters around the perimeter encouraging and showing visitors how to take wacky photos seemed weird to me and spoiled our immersion in this iconic area.

Little Venice to Camden Market Canal Cruise
Little Venice to Camden Market Canal Cruise
London

We did the London Waterbus tour. Boat was covered with windows and the visibility of sights along the canal was very limited. I understand on a rainy day this type of boat might be preferable but frankly we couldn’t really see much of what was talked about on our ride.

Half Day London Blue Badge Guide
Half Day London Blue Badge Guide
London

Simply amazing. Personalized touring with exclusive access and insights. Our guide Sue Sturges was phenomenal. Would love to do more if these in the future if the opportunity presents itself.

Quality of Experience
Detailed tailored and personal touring.
Guides, Drivers and Staff
Sue was perfect for us and we quickly established a wonderful rapport with her. Would request her again for all of our tours if possible.
Local specialist: Carolyn Ransome
Carolyn
Carolyn Ransome
Local specialist in Pembrokeshire, Wales | Replied on Oct 30, 2026
Hi Jeffrey, Thank you so much for taking the time to write such a thoughtful review. It was a real pleasure working with you to bring this long-awaited trip together, and I’m delighted that you and your wife returned home with so many wonderful memories. Wins for both Arsenal and Liverpool certainly made those visits to the Emirates and Anfield even more special! I really enjoyed shaping the journey around your football plans while making time for the other places you wanted to explore.... Read more

Hi Jeffrey,

Thank you so much for taking the time to write such a thoughtful review. It was a real pleasure working with you to bring this long-awaited trip together, and I’m delighted that you and your wife returned home with so many wonderful memories. Wins for both Arsenal and Liverpool certainly made those visits to the Emirates and Anfield even more special!

I really enjoyed shaping the journey around your football plans while making time for the other places you wanted to explore. It’s lovely to hear that the countryside, your canal walk in Bath and your London tours were all highlights. I’ll be sure to pass your wonderful feedback on to Sue, and to Brandon, who will be so pleased that his support helped you feel prepared and looked after.

I’m particularly pleased that you loved your stay at The Lygon Arms and felt so at home at Native Kings Wardrobe. I’m sorry, however, that the room in Bath didn’t provide the space and comfort we had discussed, and that one restaurant recommendation fell short. We will follow up on this feedback and it really is ever so useful for you to bring this to our attention.

Thank you again for trusting us with a trip that meant so much to you both. I’d love to help you explore more of England whenever you’re ready to return, perhaps with another match or two along the way!

Warm wishes,
Carolyn

A Special 40th Anniversary in Scotland
Scotland | Sep 9 - Sep 16, 2026

Marcia
Marcia E.
Japan | Reviewed on Sep 23, 2026
My husband and I wanted a special trip for our 40th anniversary. That same month, we were going to be in London and I found that on our anniversary weekend, The Highland Games were set for in Pitlochry, Scotland. With that goal in mind, we let Carolyn, and her team, plan our trip. From our personal guide, Donald, in Edinburgh, who made the country’s history, culture and language come alive (he met a Free Church pastor on the way and they immediately switched to Gaelic), to the Highland Games... Read more

My husband and I wanted a special trip for our 40th anniversary. That same month, we were going to be in London and I found that on our anniversary weekend, The Highland Games were set for in Pitlochry, Scotland. With that goal in mind, we let Carolyn, and her team, plan our trip. From our personal guide, Donald, in Edinburgh, who made the country’s history, culture and language come alive (he met a Free Church pastor on the way and they immediately switched to Gaelic), to the Highland Games that we could walk to from our hotel, the Blair Atholl Distillery, and the incomparable Island of Skye; we fell in love with Scotland. Our accommodations were not only of the highest quality, but also very Scottish. There was a bottle of Prosecco waiting in our first hotel from our travel group, and other hotels followed in placing desserts and cards in our room to celebrate our anniversary. All our tickets were in a downloadable packet, but we were also presented a zip-up case, in London, with our itinerary and printed tickets and reservations. I never had to worry if my phone battery couldn’t hold up and deliver my tickets, because I had them in my case. Thank you for being so diligent in making our adventure so effortless.

Local specialist: Carolyn Ransome
Carolyn
Carolyn Ransome
Local specialist in Pembrokeshire, Wales | Replied on Sep 28, 2026
Dear Marcia, Thank you for sharing such a lovely account of your 40th anniversary trip. We’re delighted that we helped make the Highland Games in Pitlochry a special part of your celebration, and that Donald brought Scotland’s history, culture and language to life in Edinburgh. It’s wonderful to hear that you enjoyed the distinctly Scottish accommodations, the Blair Atholl Distillery and the Isle of Skye. We’re also glad the anniversary surprises and printed travel pack helped everything... Read more

Dear Marcia,

Thank you for sharing such a lovely account of your 40th anniversary trip. We’re delighted that we helped make the Highland Games in Pitlochry a special part of your celebration, and that Donald brought Scotland’s history, culture and language to life in Edinburgh.

It’s wonderful to hear that you enjoyed the distinctly Scottish accommodations, the Blair Atholl Distillery and the Isle of Skye. We’re also glad the anniversary surprises and printed travel pack helped everything feel effortless, from the Prosecco waiting at your first hotel to having your tickets and reservations close at hand.

Thank you for choosing Routescape for such a meaningful occasion. We hope you’ll have many happy memories of your time in Scotland.

Warm regards,
Carolyn