Judy Zhang

The hotel is very clean and provide complimentary toiletries at the front desk. The staff were very friendly. The breakfast (which I'm not sure if is normally included or was paid through our tour guide) was always well laid out with a good selection to choose from.

The hotel is very clean and provide complimentary pajamas you can wear during your stay. They also give you the option to borrow yukatas (free of charge) if you want instead of using their pajamas. The staff were very friendly (although our server during dinner did seem very stressed). The highlight of this hotel/inn is that you can try out their onsen.

The hotel is very clean. The staff were very friendly. The breakfast (which I'm not sure if is normally included or was paid through our tour guide) was always well laid out with a good selection to choose from. The location of the hotel is very good. Once you leave the main entrance, if you go one way, you're a minute walk from the main street with lots of different stores/restaurants to choose from. (There's also a great currency exchange place at the corner of the street for foreigners.) If you go the other way, you're 5 minutes walk away from the metro station. There's also a river you can walk alongside, giving you an alternate path if you don't want to have to walk next to noisy streets.

The monkeys were very cute. I can tell the staff there really care about the wellbeing of the monkeys because they make sure to sell only 1 bag of snacks to feed the monkeys per group (to ensure no overfeeding).

My sister and I were very lucky to be able to see the top of Mt Fuji. Our tour guide said normally (unless you go during the winter) the mountain is often hidden behind clouds/fog. Going to the top of Mt. Hakone using the cable car and getting to see the Hakone shrine at the summit of the mountain was very cool. Although it wasn't as flashy as some other shrines we saw later in the trip, it was the most memorable shrine for me since it was the first one on our trip/my first Shinto shrine I've been to. The lake tour was nice, but without our tour guide pointing out the historical checkpoint between Kyoto/Tokyo and explaining the significance of it, I would have probably missed it. Did enjoy sailing past the floating torii gate and seeing the many couples trying to take a picture (apparently if you take a picture with your partner at that gate it will bring good luck to your relationship).

Kinkakuji Temple is very pretty. Sad to hear that the original burned down due to arson. Fushimi Inari Taisha was good cardio.

Good hotel. Close to metro train station and the local fish market. The breakfast buffet had a good variety of food and drinks.

My brother and I ate authentic Japanese dinner and breakfast. We appreciate the option to dress in a traditional yukata. The onsens were relaxing. I also enjoyed the private open air bath located in our hotel balcony. The hotel also offered free snack bar, complimentary ramen, popsicle and yogurt drink. I bought some Hakone souvenirs from the hotel gift shop.

Great breakfast buffet! Hotel is walking distance from Gion District and Pontoco Alley.

The monkey trail offered pit stops for us to pause and learn more about them before feeding them. To avoid overfeeding the monkeys, each group is limited to feeding the monkeys a pack of apples or peanuts. The Bamboo forest is beautiful and well maintained.

The weather was clear enough for us to see Mt Fuji! We learned the floating Tori Gate at Lake Ashi is meant to provide good luck for couples. Our guide also said Hakone used to be a crucial checkpoint between Tokyo and Kyoto.

Our guide gave good background info about both sites. After our hike up Fushimi Inari we ate delicious green tea ice cream infused with gold specs. I learned the original golden pavilion was burned down and had to be rebuilt! At Kinkaju Temple, we stopped by a station where you pick up a rock. The effort it takes to pick up the rock provides estimated time for your wish to come true. We also saw a rock island shaped as a turtle that symbolizes longevity and a waterfall where if a koifish jumps above a waterfall it becomes a dragon; similar to how Magikarp eventually evolves into a Gyarados!

Great capsule hotel. I don't think I would stay in one again. Great experience but I prefer regular hotels.

Great staff and beautiful hotel

For what it is, it's great

we stayed in this hotel for 2 + 1 days during the trip. The first 2 days we had a comfortable room. For last night we had a good room but not same level of the first one. At the end, we were satisfied by the comodations provided.

we liked the position close to the downtown area of Kyoto and to the Geisha's area. Very easy to move to any touristic places in Kyoto using Metro, busses and JR Trains. Laundry service was perfect. The hotel is an eco-sustainability very careful to any consume of plastic, etc.

We stayed only 2 night in this hotel during our trip. Very nice position close to main street and Dotonbory area. Service provided was good, any particular claim to share.

Amazing trip around the Kyoto city main monument to visit. We spent a fantastic day with our lovely guide TAKU, very competent and friendly.

Driver picked up us in the hotel in Kyoto. Then we moved to Nara to vistit shine and temple area like scheduled. We spent a nice day in Nara visiting this amazing area and meeting the famous Nara's deers too. Driver suggested us what visit, provided us main historical and cultural information but then we were able to visit the areas alone with our timing.

We arrived to Hiroshima station from Osaka and our Guide (Masako) was waiting for us to the track. Then we moved to Miyajima Island for a wonderful experience. With the knowledge of Masako, we were able to reach all main points like planned avoiding big affluence of tourists.

The full esperience was really nice but unfortunately due to the wheather conditions, we were not able to see the top of Fuji all day. However we spent a very good day across Fuji and Hakone mountains.

We appreciated the organization, the preparatory ceremony that put us in the right mood, and the selection of the kimono and accessories. The ceremony provided the historical and cultural background needed to fully experience the event.

Really loved the hotel. Great breakfast, clean rooms, extremely attentive staff. Had to dock a star because the fitness room was only a couple treadmills and a stationary bike. That doesn't hold up to what I'd call a proper fitness room.

Beautiful hotel very hugh quality. Very rare level of service provided by the staff.

Zumi was absolutely wonderful!!!! He was super friendly and knowledgeable! He was great at taking pics as well! he made the day seem effortless and he knew all the best spots to see the Cherry Blossoms! 10/10 would recommend Zumi to anyone going to Kyoto!!!

This was such a fun experience! I got to wear a traditional Kimono and the Tea Ceremony was fully immersive!

LOVED this experience! You can never have too much food in Tokyo - Plus we got the added bonus of great views and experiences along the way since it was a walking tour. Our Guide was amazing and we were her last tour ever! The food selection was wonderful and very different at each location so we got to experience a little bit of everything!

Hotel was in a good location to food and transport. Rooms were small especially when sharing but all in all it was clean and had great amenities. Breakfast was included and enough variety available.

Hotel was in a good location to food and transport. Rooms were reasonable with queen bed especially when sharing but all in all it was clean and had great amenities. Breakfast was included and enough variety available.

Hotel was in a perfect location to food and transport & night life. Rooms were smallish especially when sharing but all in all it was clean and had great amenities. Breakfast was included and enough variety available.

We got to experience wearing a Kimono, the staff were very helpful and informative when dressing you. Our host teaching us the traditions of why they have a tea ceremony was very informative and pleasant.

Our guide JJ from Nara to Oska was informative and very pleasant to deal with, she was always helpful in answering our questions.

Hide our foodie tour guide is a legend, he was funny, easy going and pleasant to share meals with. He was a great guide and answered questions not related to food as well.

Perfect for families. Love that Ueno Park is across the street for a stroll. Safe. Clean. Spacious. Centrally located. Kids loved the bunk beds.

Very nice hotel. Nice, clean, green, modern. Great breakfast. Spacious room to fit our family of 4. Located in the center of action, shops and restaurants.

Great hotel. Our hotel got two people and had do split up our family of 4 into two connecting rooms which worked out okay too. Rooms were smaller than other hotels but clean, classy. Located in a business district. Hotel is more for professionals and business. One subway stop away from Umeda which is the big central station with shops. Overall very nice hotel.

Nice experience of Japanese customs and tradition. We did this with our 8 and 11 year old. The event is very formal and very respectful.

Very beautiful trees and meticulously maintained garden.