Kimkim Trip Reviews for Iceland

4.9
Based on 1,283 ratings
Read 1,283 verified reviews by travelers who booked their trip to Iceland on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Iceland July 2026 with KIMKIM
Iceland | Jul 25 - Aug 2, 2026

Meera
Meera S.
Dallas, TX | Reviewed on Aug 03, 2026
We visited Iceland in July 2026 - the entire trip was curated and planned with the help of our agent Gummi who assisted us with everything including our travel route, vehicle, accomodations and guided us regarding time requirements at each location.
We also had a roadside car issue which also was handled immediately with great ease. Gummi was also available to assist with any local details or questions we had over the phone at all times during the trip.
Read more

We visited Iceland in July 2026 - the entire trip was curated and planned with the help of our agent Gummi who assisted us with everything including our travel route, vehicle, accomodations and guided us regarding time requirements at each location.
We also had a roadside car issue which also was handled immediately with great ease. Gummi was also available to assist with any local details or questions we had over the phone at all times during the trip.

Hotel Reviews
Hotel Jazz
Keflavik

Small boutique style hotel, peaceful and quiet. Breakfast could have been better.

Authenticity & Character
Location
Staff
There was hardly any staff at the front desk to ask any questions
Cleanliness & Comfort
Fosshótel Reykholt
Reykholt
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Grímsborgir by Keahotels
Ásborgir
Hótel Dyrhólaey
Vik I Myrdal
Hotel Laki
Kirkjubæjarklaustur
Heimaleiga
Reykjavík

Fantastic location, spacious apartment with all amenities

Activity Reviews
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Iceland
Faxaflói Bay Whale Watching Excursion
Faxaflói Bay Whale Watching Excursion
Reykjavík

Maybe it was our bad luck but we couldnt see any whales during this trip. They did offer complimentary tickets for an alternate day but unfortunately our schedule could not accomodate

Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

The guide, the scenery and the whole activity is amazing. It feels like you are on a different planet!

Quality of Experience
Guides, Drivers and Staff
Transport
Laugarás Lagoon - Lerki
Laugarás Lagoon - Lerki
Iceland
Quality of Experience
Very scenic and peaceful experience- not as touristy as the Blue Lagoon
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 03, 2026

Thank you for the kind review Meera
I am happy to read that you had such a great time in Iceland and I do hope you will visit us again soon
All the best
Gummi

An amazing Iceland roadtrip!
Iceland | Jul 25 - Aug 1, 2026

Aashini
Aashini S.
North Charleston, SC | Reviewed on Aug 02, 2026
My husband and I wanted to a celebration trip to Iceland for him finishing his medical residency, and Adam was the perfect person to help us plan it! We wanted to drive around and visit key sights, but also relax and enjoy ourselves. Adam's guidance was crucial, and his expertise really helped us figure out what places to visit and what to skip. The driving instructions for each day were amazing, and it was a seamless experience to have all the bookings for tours/hotels done in advance. It... Read more

My husband and I wanted to a celebration trip to Iceland for him finishing his medical residency, and Adam was the perfect person to help us plan it! We wanted to drive around and visit key sights, but also relax and enjoy ourselves. Adam's guidance was crucial, and his expertise really helped us figure out what places to visit and what to skip. The driving instructions for each day were amazing, and it was a seamless experience to have all the bookings for tours/hotels done in advance. It took a lot of pressure off us, and it was a fantastic trip!
The highlights were the Skaftafell Glacier Hike, RIB Whale Watching, Westman Islands, and Sturlureykir Horse Riding!

Hotel Reviews
The New Post Office
Vestmannaeyjar

We stayed in a nice 1 bedroom apartment at The New Post Office. It was very spacious and clean, and suited our needs. The kitchen was well stocked with appliances. My one suggestion is that the bedroom could use a cupboard or chest of drawers for items.

Authenticity & Character
Location
It was close to the ferry and walking distance from food outlets
Staff
Cleanliness & Comfort
Hotel Local 101
Reykjavik

Pros of this Hotel: 1) Great location downtown as everything was within walking distance. 2) Breakfast was a small spread but really fresh and tasty. 3) Parking was easy to find. 4) Very friendly staff! Cons of this Hotel: 1) The bathroom is TINY! The shower and toilet don't have a separation on the floor, so it's easy for the area to get flooded. There is no room to maneuver and for 2 adults this was a challenge. The sink was in the room next to the bed and it splashed very easily, which caused some issues. 2) The Petite Double was way too small for 2 adults and luggage. It was hard to move around. I would recommend that for 2 people, you size up in the room size.

Authenticity & Character
Location
Walkable to everything
Staff
Cleanliness & Comfort
The room was clean, but the bathroom layout could be improved.
Hotel Vík í Mýrdal
Vík

Great hotel in the middle of Vik! The rooms were spacious and clean, and were well designed. The breakfast spread was awesome, and the staff were very friendly and helpful. Highly recommend for a stay in Vik!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inni - Boutique Apartments
Hveragerdi

This was a really lovely apartment in Hveragerdi! The owners have put a lot of thought into the interior design and made the place very cozy. The apartment was well stocked with kitchen appliances and thoughtful touches (like a first aid kit, candles, blankets, robes, hottub slippers etc.) The place was clean and very comfortable for a couple during a 2 night stay. The access to a hottub, sauna and steam room were amazing bonuses after long days of hiking and driving. Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hamar
Borgarnes

This was a perfect hotel for a 1 night stay in Borgarnes. The room and bathroom were clean and spacious. The breakfast spread was pretty decent and made it convenient for us. The highlight of this hotel is the hottub and sauna with amazing views!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Reykjavik Premium Whale Watching
Reykjavík

The RIB boat experience was very cool! The tour gave us warm jumpsuits, gloves, scarves, goggles and even motion sickness meds to make us comfortable on the boat. It was really cool that the boat could get really close to whales (as opposed to the big whale watching boats that have to stay far away from the animals). The tour guide Laura was friendly and knowledgeable and even showed us puffins. It was nice that if you didn't see many whales, they allowed you to do the tour again on another day free of charge! We could not avail of this perk due to our schedule, but it was thoughtful. We managed to see only one whale, because of low levels of feed in the area on that day, but it was still worth it! Note: sometimes the tour runs late, so leave at least 30 minutes buffer before any activities.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Lagoon
Iceland

Sky Lagoon was an amazing experience! I had visited Blue Lagoon many years ago, and this was a superior experience in my opinion. The 7 step spa ritual is included with every admission and it was really relaxing and fun to do it. The lagoon was quite large and even though there were many people around, it still felt relaxing and rejuvenating. We went at 4pm and stayed till 7 pm as there was no limit on how long you could stay. The views are incredible and worth it. The shared changing rooms were very clean and the access to private showers, towels, and free lockers was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Horse Riding
Iceland

We had a fantastic horseback riding experience at Sturlureykir with Lena! It was just the two of us on the tour and we got there early, so we actually spent some extra time with the horses. We started with grooming our horses and getting to know them before getting up on our saddles. Lena was patient and very thorough with what we can expect on the trail. We are both beginners at riding and it was an exceptional experience. Our horses were perfectly trained and very friendly, so we loved our time with them. Lena took us through the river and took lots of photographs for us, which was super nice of her. After the horse riding, Lena took us around the farm and gave us rye bread and hot chocolate. I absolutely recommend doing a horse riding tour as it was a flawless experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Rye Bread tour (Geothermal bakery)
Iceland

You know how when you have to do a school project on a topic that's only 5 minutes but you have to fill time to make it 45 minutes? That's what we felt this tour was - a time fluffer. The geothermal bakery was very cool to learn about, but this tour genuinely felt like it could've been 10 minutes total. We felt the guide was just filling time by digging holes and shoveling dirt when it wasn't entirely necessary. The tour group had 30 people in it which felt like a lot. The bread itself was tasty, and was served with butter and fish. You could get a piece and then get more if there was still leftovers. I felt like the experience should have included a drink (tea/coffee/hot chocolate) but that was only there to purchase for high prices. This was a small tour that I only recommend if you have a lot of time and want to do something instead of exploring nature.

Quality of Experience
Guides, Drivers and Staff
Transport
Skaftafell Glacier Hike
Iceland

This hike was the highlight of our trip! We did the Arctic Adventures tour and had Frasier as our guide. He was really knowledgeable and friendly, and made the experience amazing. The tour gave us a harness, helmet, crampons and a pick axe. We were bused over to the glacier area and then it was a bit of a walk to the glacier itself. However, we spent plenty of time on the ice and it did not feel rushed at all. Frasier took photos for anyone who wanted some and made the whole hike really fun! I highly recommend this to hikers of all levels (we were complete beginners at glacier hiking).

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Aug 02, 2026

Thank you for the review, Aashini!

Thank you for taking the time to write such detailed feedback. It means a lot to us, as it helps us understand what works really well and what we can still improve.

I'm so happy to hear that you had a fantastic time in Iceland, and I'm glad I could help make your trip a memorable one!

Exceptional Iceland Itinerary and Expert Guidance!
Iceland | Jul 22 - Jul 31, 2026

Joe
Joe B.
San Jose, CA | Reviewed on Aug 02, 2026
Working with our travel coordinator for our recent trip to Iceland was an absolute game-changer. From start to finish, their deep knowledge of Iceland truly shone through, allowing us to experience the country like seasoned insiders rather than standard tourists.
They crafted a brilliant itinerary that maximized our time effortlessly, blending a wonderfully diversified portion of Iceland—from dramatic waterfalls and black sand beaches to glaciers and geothermal wonders—without ever making...
Read more

Working with our travel coordinator for our recent trip to Iceland was an absolute game-changer. From start to finish, their deep knowledge of Iceland truly shone through, allowing us to experience the country like seasoned insiders rather than standard tourists.
They crafted a brilliant itinerary that maximized our time effortlessly, blending a wonderfully diversified portion of Iceland—from dramatic waterfalls and black sand beaches to glaciers and geothermal wonders—without ever making us feel rushed.
Every single element of the trip exceeded our expectations:
• Accommodations: They chose excellent hotels that were comfortable, beautifully located, and offered a fantastic retreat after a long day of exploring.
• Dining: Their outstanding restaurant recommendations gave us an authentic taste of local Icelandic cuisine, saving us from guesswork and guaranteeing memorable meals at every stop.
To put it simply, this diverse and complex itinerary would’ve been completely impossible to develop on our own without an immense amount of time researching, planning, and second-guessing. If you are planning a trip to Iceland, having this level of expertise on your side is invaluable. We couldn't recommend them more highly!

Hotel Review
Hotel Skogafoss
Skogar

Great location: incredible hike!!!

Authenticity & Character
Location, location, location
Location
Best location for incredible hike
Staff
Cleanliness & Comfort
Activity Review
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

Exciting shuttle ride to the Location. Incredible walk on the glaciers and hiking the ice caves.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 02, 2026

Thank you for the kind review Joe! I am very happy to read you had such a great time in Iceland and I do hope you'll visit us again soon
All the best
Gummi

Our trip to Iceland was amazing and we could ..
Iceland | Jul 23 - Jul 29, 2026

Stacey
Stacey B.
Chicago, IL | Reviewed on Aug 01, 2026

Our trip to Iceland was amazing and we could not have done it without our local specialist, Guðmundur Óli. The detailed itinerary was beyond our expectations and he had us visit so many natural attractions that we would have never known about. Each day was planned and every stop was already loaded into the GPS for us. We stayed at a different hotel every day in a new city and he was sure to recommend restaurants in every city. Thank you for a great and unforgettable trip!

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 09, 2026

Thank you for the kind review Stacey! I am happy to hear you had such a great time in Iceland and that everything worked out perfectly as planned
Take care and visit us again soon!
Gummi

Nine days of fun and adventure in Iceland in July
Iceland | Jul 21 - Jul 29, 2026

Jane
Jane B.
Philadelphia, PA | Reviewed on Jul 31, 2026
Noga was so excellent from the planning phase to the implementation of our plans and the guidance of our day to day itinerary. We loved that we visited out of the way places as well as the popular "must sees". The timings suggested on our itinerary worked out perfectly. We appreciated that kimkim was available during the trip whenever we needed help. The ride to and fjord views at Hvammsvik hot springs was awesome. It is worth going to see the puffins at Storhofdi lookout on Heimaey of... Read more

Noga was so excellent from the planning phase to the implementation of our plans and the guidance of our day to day itinerary. We loved that we visited out of the way places as well as the popular "must sees". The timings suggested on our itinerary worked out perfectly. We appreciated that kimkim was available during the trip whenever we needed help. The ride to and fjord views at Hvammsvik hot springs was awesome. It is worth going to see the puffins at Storhofdi lookout on Heimaey of Westman Islands. Would recommend the glacier lagoon kayaking at Solheimajokull. Had so many memorable moments in dramatic Iceland!!

Hotel Reviews
Fosshotel Núpar
Kálfafell

The view from thus hotel is awesome! The food is very good. It is a bit far from alternative dinner options. The bathroom needed to be cleaned better.

Authenticity & Character
Cleanliness & Comfort
Bathroom needed better cleaning
Fosshotel Stykkishólmur
Stykkishólmur
Location
Surrounding town and restaurants were great!
Cleanliness & Comfort
Hotel Vos
Hella
Authenticity & Character
Cleanliness & Comfort
Skuggi Hotel by Keahotels
Reykjavík

Food was mediocre. Would recommend eating in town. Even breakfast was mediocre.

Location
Cleanliness & Comfort
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Aug 04, 2026

Thank you Jane, for your kind words and excellent feedback! Hvammsvík is one of my favorite hot springs in Iceland, so I'm glad you also enjoyed the beautiful fjord views. We really appreciate your notes regarding the hotels so we can continue to provide the best options to future travelers. I'm glad you had a wonderful trip, it was great working with you!

Our Iceland adventure was incredible!
Iceland | Jul 18 - Jul 25, 2026

Peter
Peter S.
Los Angeles, CA | Reviewed on Jul 29, 2026
Our Iceland adventure was incredible! Iceland is a beautiful country with so much to see and explore. Adam and the entire team at KimKim were exceptional at advising, organizing, coordinating, and communicating all details to make our adventure as easy and exciting as possible. Not one detail was missed. From the moment we arrived; airport transfers, car rental, hotels, tour & activity tickets were all prepared in advance. The KimKim App is easy to use with all details and documents at... Read more

Our Iceland adventure was incredible! Iceland is a beautiful country with so much to see and explore. Adam and the entire team at KimKim were exceptional at advising, organizing, coordinating, and communicating all details to make our adventure as easy and exciting as possible. Not one detail was missed. From the moment we arrived; airport transfers, car rental, hotels, tour & activity tickets were all prepared in advance. The KimKim App is easy to use with all details and documents at your fingertips.

We loved our adventure and know that Adam and KimKim Travel helped to make it better than expected.
This was our second large family travel adventure with KimKim. We highly recommend KimKim and will certainly use them again for our next great adventure.

Activity Reviews
Sky Lagoon
Iceland

We booked the Sky Lagoon for our very first morning immediately after arriving from our overnight redeye flight. This was an amazing way to just unwind, relax, and fully immerse ourselves into vacation mode. We loved the 7-step ritual and decided to return to the Sky Lagoon on our last day before departing.

Quality of Experience
Guides, Drivers and Staff
Transport
Solheimajokull Glacier hike
Iceland

Loved it! Exciting, adventuresome, beautiful. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavik Food Walk
Iceland

Absolutely LOVED the food tour! Our guide, Robyn was amazing. She was engaging with the full group, very knowledgeable about the food, culture, and history of Iceland. We made 5 stops for tasting and food samples. Each were different, unique, and authentic Iceland. Highly recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Robyn was Awesome! We had such a good time with her and the whole group.
Transport
Lava Tunnel Tour
Iceland

Loved it! Fascinating to see and learn. Very unique experience. Highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Into the Glacier
Iceland

This experience was very unique and exciting. The walk through the glacier tunnel was fascinating and even the ride up the glacier from base camp to the tunnel entrance in a converted missile launcher was pretty cool. Definitely recommend this adventure.

Quality of Experience
Guides, Drivers and Staff
Transport
Whale watching tour Olafsvik
Iceland

Loved it! The tour included warm waterproof rain gear which we really needed due to the weather. Despite the cold, windy, and rainy conditions on our tour day, we all stayed dry and comfortable. The captain and the guides worked hard to spot and find whales, and did a great job getting us close for exceptional photo/video opportunities. We saw multiple humpback whales, a minke whale, and many local dolphins. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
The boat is comfortable, steady and stable on the waves with plenty of viewing space for everyone.
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Jul 29, 2026

Thank you for the wonderful review, Peter! I'm so glad to hear that you had a fantastic time in Iceland despite the problems at the airport.

I hope you'll come back to Iceland one day with the whole family! It would be an honor to help plan another adventure for you!

Iceland Ring Road family trip
Iceland | Jul 13 - Jul 22, 2026

kim
kim f.
Ashburn, VA | Reviewed on Jul 28, 2026
Gummi was great to work with, starting from the initial emails and video calls to questions being answered on the spot while we were on vacation in Iceland. Although the weather did not cooperate on three of our days, we were still able to explore the country around the Ring Road without much difficulty. We were given step by step instructions on how much time to spend at each location to maximize our travels with three children as well as driving instructions. Read more

Gummi was great to work with, starting from the initial emails and video calls to questions being answered on the spot while we were on vacation in Iceland. Although the weather did not cooperate on three of our days, we were still able to explore the country around the Ring Road without much difficulty. We were given step by step instructions on how much time to spend at each location to maximize our travels with three children as well as driving instructions.

Activity Review
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

The deep colors of blue and being able to experience glacial ice was a bucket list item that was fulfilled! It was a great experience for our family!

Quality of Experience
Our guide Bryka (spelling?) was great with our kids
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 31, 2026

Thank you for the kind review Kim
I'm so happy to read that you had a great time in Iceland and that you got to cross the ice caves of your bucket list! They're so cool, right? Both literally and figuratively!

Take care and please visit us again soon!
Gummi

Our time in Iceland was fantastic. A lot of t...
Iceland | Jun 23 - Jul 1, 2026

Donald
Donald M.
Chicago, IL | Reviewed on Jul 28, 2026
Our time in Iceland was fantastic. A lot of the thanks goes to KIMKIM for setting every up for us. We tried to set up our Iceland trip ourselves and it was overwhelming. The itinerary for our trip was great we never felt rushed. Our hotel accommodations were very pleasant and we were very happy with them. The suggestions on where to eat were appreciated, we did eat at quite a few of the recommended places. We were set up with a WI-FI HOTSPOT to use so we were always able to research things as... Read more

Our time in Iceland was fantastic. A lot of the thanks goes to KIMKIM for setting every up for us. We tried to set up our Iceland trip ourselves and it was overwhelming. The itinerary for our trip was great we never felt rushed. Our hotel accommodations were very pleasant and we were very happy with them. The suggestions on where to eat were appreciated, we did eat at quite a few of the recommended places. We were set up with a WI-FI HOTSPOT to use so we were always able to research things as we were going. Having the hot spot also meant our navigation was spot on and we were able to drive around with ease. Our pre-planned trip was extremely enjoyable. Iceland is a beautiful country to visit. Everyday was like being in a post card.

Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Jul 28, 2026

Thank you for the wonderful review, Donald! We're delighted to hear that our help made a difference and that you had a great time. Thanks for sharing your photos! We hope you'll visit Iceland again one day.

Safe Travels!
Adam

Had a great time and Gummi was the best. Than...
Iceland | Jul 23 - Jul 26, 2026

Margherita
Margherita V.
Boston, MA | Reviewed on Jul 27, 2026
Had a great time and Gummi was the best. Thank you Read more

Had a great time and Gummi was the best. Thank you

Hotel Review
Blue Hotel Fagrilundur
Bláskógabyggd
Activity Review
Laugarás Lagoon - Lerki
Laugarás Lagoon - Lerki
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 27, 2026

Thank you for the kind review Margherita!
I had a bunch of fun with you guys!
Give my love to the gang and remind them that V and W sound the same! haha!!
Until next time!
Your friend in the north
Gummi

Gummi made our trip a breeze
Iceland | Jul 18 - Jul 25, 2026

Matt
Matt M.
Ashburn, VA | Reviewed on Jul 26, 2026
Gummi was extremely helpful throughout the entire process. He was flexible as we were making our decisions in the planning process and available during our trip for a couple questions that popped up. The daily google map links he sent to us where very helpful and easy to use. I honestly can't provide any negative feedback on the process or Gummi's services. Great, low stress experience! Read more

Gummi was extremely helpful throughout the entire process. He was flexible as we were making our decisions in the planning process and available during our trip for a couple questions that popped up. The daily google map links he sent to us where very helpful and easy to use. I honestly can't provide any negative feedback on the process or Gummi's services. Great, low stress experience!

Activity Reviews
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Iceland

This was cancelled due to weather, but when we arrived to the lagoon it was sunny and low wind, other vendors were on the water. We were a little disspointed. Atleast we were offered a full refund without hassle

Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland

Was much more informative than I expected, cool tour

Quality of Experience
Guides, Drivers and Staff
Transport
N/A
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

Was truly awesome. Such a cool experience. Highly recommend

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Aug 16, 2026
Thank you for the kind review Matt. I'm happy to read that you're happy with the trip
Unfortunately it can be hard to predict the weather on an Arctic island like Iceland, even in summer. I can assure you it's a difficult decision for the tour operator to cancel, because it means losing thousands of dollars per cancelled boat, so they only cancel if they believe they absolutely have to.
Each operator makes their own decisions based on their best judgment, and I would always opt for the...
Read more

Thank you for the kind review Matt. I'm happy to read that you're happy with the trip
Unfortunately it can be hard to predict the weather on an Arctic island like Iceland, even in summer. I can assure you it's a difficult decision for the tour operator to cancel, because it means losing thousands of dollars per cancelled boat, so they only cancel if they believe they absolutely have to.
Each operator makes their own decisions based on their best judgment, and I would always opt for the operator who prioritizes safety over risk. I'm not saying other operators took any risks that day, I wasn't there to judge, but I know our operator cancelled for what they believed to be good reason.
All the best
Gummi

Iceland is beautiful! We had great excursions...
Iceland | Jul 11 - Jul 17, 2026

D
David H.
Ashburn, VA | Reviewed on Jul 24, 2026
Iceland is beautiful! We had great excursions and all the Guides were super, especially for the glacier walk (Hanee), glacier lake kayaking (Tom), the horseback riding, and the lava tube spelunking.
One suggestion is for kimkim to provide a daily map showing the location of all the stops/excursions, so it would make the daily planning easier; we struggled a few days getting the order of activities arranged to minimize travel backtracking, etc. and decide it we had time to deviate from the...
Read more

Iceland is beautiful! We had great excursions and all the Guides were super, especially for the glacier walk (Hanee), glacier lake kayaking (Tom), the horseback riding, and the lava tube spelunking.
One suggestion is for kimkim to provide a daily map showing the location of all the stops/excursions, so it would make the daily planning easier; we struggled a few days getting the order of activities arranged to minimize travel backtracking, etc. and decide it we had time to deviate from the itinerary for special interest destinations.

Activity Reviews
Geothermal Bakery Experience
Geothermal Bakery Experience
Golden Circle

Great bread and smoked arctic char and great Guide.

Quality of Experience
Guides, Drivers and Staff
Geysir Geothermal Area
Geysir Geothermal Area
Iceland

Interesting, but underwhelming.

Cliff Walk from Arnarstapi to Hellnar
Cliff Walk from Arnarstapi to Hellnar
Snæfellsnes Peninsula

Did not get to do this due to the weather.

Glacier Walk and Kayak Experience
Glacier Walk and Kayak Experience
Iceland

Very interesting and the guides (Tom and Hanee) were great!

Quality of Experience
Guides, Drivers and Staff
Djúpalónssandur Black Sand Beach
Djúpalónssandur Black Sand Beach
Snæfellsnes Peninsula

Did not get to do this.

Þingvellir National Park
Þingvellir National Park
Iceland

Waterfalls were great!

Reynisfjara Beach & Reynisdrangar Columns
Reynisfjara Beach & Reynisdrangar Columns
Iceland

Did not get to do this.

Whale Watching Ólafsvík
Whale Watching Ólafsvík
Snæfellsnes Peninsula

We did not see any whales. We saw several dolphin.

Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland

Fascinating! Guide was great.

Quality of Experience
Guides, Drivers and Staff
Horse Riding on Black Sand Beach
Horse Riding on Black Sand Beach
Iceland

Great Guides. Would have liked more time to trot the horses.

Quality of Experience
Guides, Drivers and Staff
Krauma Geothermal Spa
Krauma Geothermal Spa
Iceland
Quality of Experience
Guides, Drivers and Staff
Front desk help (male) was not cordial.
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Aug 04, 2026

David, thank you so much for providing your feedback! I know you weren't able to see some things due to weather, but I am so glad you were able to enjoy amazing activities like glacier hiking and kayaking. We are really proud of our guide partners so it's great to hear that they made your experience special. Thanks for letting us be a part of your trip, and I hope we get to work together again in the future!

Otham was great in booking exactly what we wa...
Iceland | Jul 11 - Jul 22, 2026

Ken
Ken J.
Chicago, IL | Reviewed on Jul 23, 2026

Otham was great in booking exactly what we wanted. Communicated well. Would use Kim Kim again and will recommend to friends.

Local specialist: Othman A
Othman
Othman A
Local specialist in Montreal / Iceland | Replied on Jul 31, 2026

Thank you, Ken. It has been a pleasure helping you put this amazing trip together. I am really looking forward to seeing you again here in Iceland or on Kimkim for another adventure!

AMAZING! Thank you!
Iceland | Jul 16 - Jul 20, 2026

E
Elaine L.
Chicago, IL | Reviewed on Jul 22, 2026
Gummi was an absolute gem in crafting an unforgettable journey for us. He meticulously planned private tours during our cruise to four cities in Iceland, ensuring that we found an option that perfectly fit our budget. Gummi’s responsiveness during the planning process was truly remarkable; I’m not sure he even sleeps! Gummi went above and beyond by personally driving up to be our guide in Isafjordur when the local guide was unable to be our guide. Gummi’s dedication and attention to... Read more

Gummi was an absolute gem in crafting an unforgettable journey for us. He meticulously planned private tours during our cruise to four cities in Iceland, ensuring that we found an option that perfectly fit our budget. Gummi’s responsiveness during the planning process was truly remarkable; I’m not sure he even sleeps!

Gummi went above and beyond by personally driving up to be our guide in Isafjordur when the local guide was unable to be our guide. Gummi’s dedication and attention to detail were truly exceptional. And Gummi’s knowledge of the area is unparalleled.

All our guides were native Icelanders who shared their rich history and fascinating stories about the country.

In Seyfjordur, Snorri took us to a waterfall, a basalt canyon, enjoyed a delicious pizza lunch, and even had the chance to see reindeer. Snorri’s stories about trolls, Christmas lads, and more added an extra layer of enchantment to our experience.

In Akureyri, Marta was incredibly accommodating and informative. One of the highlights for my daughter was getting a photo with the iconic heart-shaped stoplights. Marta went out of her way to ensure that my mother-in-law, who had limited mobility, felt comfortable and pampered throughout the tour. We marveled at the incredible natural wonders, including waterfalls, geysers, craters, and even Game of Thrones type lava formations. Marta took us to a delightful restaurant that served geothermal-cooked baked potatoes and geothermal-baked bread, making our dining experience truly unique.

In Isafjordur, Gummi guided us to a breathtaking set of waterfalls, which was undoubtedly my favorite in Iceland. He found an adorable cafe for lunch that had delicious soup and warm bread. We also visited a must-see fishing museum, complete with charming turf-roofed fishing huts and an adorable museum curator dressed as a fisherman. He also took us to overlook where we got to experience how quickly the weather can change! We ended the day at a secluded black sand beach with perfect weather, surrounded by stunning views and unforgettable stories. Gummi’s extensive knowledge of a truly broad range of topics was remarkable.

In Reykjavik, Smari took us on another incredible adventure. We visited a black sand beach, a geyser, a magnificent bird cliff, a tide pool formed by lava, a lighthouse, and much more. But the most unforgettable sight was witnessing a town that had been devastated by lava a few years ago. Smari’s calm demeanor and captivating stories made him a truly exceptional guide. He’s also an avid birder, which added another layer of interest to our journey.

Throughout our trip, Gummi, KimKim, and all our guides demonstrated exceptional accommodation and understanding of our diverse needs and preferences. Their dedication and expertise made our trip truly unforgettable.

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 22, 2026

Thank you for the kind review Elaine!
I am so happy everything turned out well and that all the guides were top-notch (well, to be honest I never doubted any of them).
It was such a pleasure to get tomspwnd the day with you!
I do hope we'll see you in Iceland soon again, there is still so much to do and see!
All the best
Gummi

Amazing Iceland
Iceland | Jun 23 - Jul 4, 2026

T
Tracey R.
Chicago, IL | Reviewed on Jul 22, 2026
Eric designed a fantastic trip to Iceland for us. He was easy to work with and responded quickly to our needs and questions. We were able to navigate the Ring Road plus side trips with no problem using the app. Some of our favorite activities were the Katla Ice Cave tour. Our guide (Ondi?) had a wonderful personality and the views were dramatic. On the Húsavík Whale Watching Tour we saw two whales and many leaping dolphins. The zodiac boat tour in Jokulsarlon glacier lagoon took us right next... Read more

Eric designed a fantastic trip to Iceland for us. He was easy to work with and responded quickly to our needs and questions. We were able to navigate the Ring Road plus side trips with no problem using the app. Some of our favorite activities were the Katla Ice Cave tour. Our guide (Ondi?) had a wonderful personality and the views were dramatic. On the Húsavík Whale Watching Tour we saw two whales and many leaping dolphins. The zodiac boat tour in Jokulsarlon glacier lagoon took us right next to blue icebergs and seals, fun and enjoyable. The mountains, the waterfalls, the lava fields, the dramatic colors of the sky, the puffins, sheep, and horses, there was so much to see and experience. It was a trip full of wonder which I can’t recommend enough. .

Activity Reviews
Husavik Whale Watching
Husavik Whale Watching
Iceland

We were excited that we saw two whales and many dolphins. The guide was very knowledgeable and provided helpful information The hot chocolate served at the end was a special treat.

Jokulsarlon glacier lagoon zodiac boat tour
Jokulsarlon glacier lagoon zodiac boat tour
Iceland

This was a fun way to get close to icebergs and seals.

Activity options for Reykjavik
Activity options for Reykjavik
Iceland

We really enjoyed the Lava Show. It was very interesting to see actual lava. The geologist was knowledgeable. Her presentation was fun and informative. We also enjoyed the Fly Over Iceland Show. The first part seemed a bit hokey, but the actual ride part was exciting and beautiful.

Sturlureykir Horse Farm Visit
Sturlureykir Horse Farm Visit
Iceland

It was very interesting to learn about the Icelandic horses and to be able to meet them up close.

Mega Zipline tour
Mega Zipline tour
Iceland

Very fun. I wish it were longer!

Katla Ice Cave and Glacier hiking tour
Katla Ice Cave and Glacier hiking tour
Iceland

This was one of our favorite activities in Iceland. The ride to the glacier is exciting. Climbing up the black mountain that was actually ice covered in ash took some work, but seeing the blue ice cave was worth it, a great adventure!

Quality of Experience
Guides, Drivers and Staff
Transport
Vatnshellir lava cave tour
Vatnshellir lava cave tour
Iceland

Very interesting tour. The only light in the cave was from our flashlights. Our guide had us turn off our flashlights to experience the total darkness of the cave and then to see the contrasting colors of the lava when the lights were turned back on.

West Iceland & Borgarfjordur
West Iceland & Borgarfjordur
Iceland

The side trip to see the puffins in Borgarfjordur Rey was a big highlight for us. There were so many puffins and they were so close that we could have reached out and touched one. The drive there was quite scary due to heavy fog, but the experience was totally worth it.

Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Jul 27, 2026

Tracey, it's wonderful to hear how much you enjoyed your time in Iceland! :-) Thank you so much for your kind words. I'm especially happy to hear that the Final Trip Plan and our newly released app helped make your Ring Road adventure such a memorable experience. It was a pleasure planning this trip for you, and I hope we'll have the chance to help you discover more of Iceland in the future. Safe travels!

All the best,
Èric

We had a wonderful experience covering much o...
Iceland | Jul 7 - Jul 18, 2026

A
Andy F.
Ashburn, VA | Reviewed on Jul 20, 2026
We had a wonderful experience covering much of western and southern Iceland over 12 days. Guðmundur (Gummi) was responsive and provided lots of thoughtful feedback as we fine-tuned our itinerary before booking. We had the challenge of booking the trip only about 6 months in advance, wanting to see a lot different natural and cultural attractions, and at the same time managing the abilities and interests of 3 generations of travelers. Gummi took those constraints and laid out an itinerary... Read more

We had a wonderful experience covering much of western and southern Iceland over 12 days. Guðmundur (Gummi) was responsive and provided lots of thoughtful feedback as we fine-tuned our itinerary before booking.

We had the challenge of booking the trip only about 6 months in advance, wanting to see a lot different natural and cultural attractions, and at the same time managing the abilities and interests of 3 generations of travelers. Gummi took those constraints and laid out an itinerary that managed to address all our interests, found fun and comfortable accommodations in the right locations, and kept us at a manageable pace where we could move every 2 or 3 days. The food recommendations were great and often corroborated by a foodie acquaintance who splits time in Reykjavik. Out of the entire agenda, we only opted not to do 2 optional stops, and one of those was due to the worst day of weather which prevented safe hiking in Highlands.

During the trip, Gummi provided quick responses when we needed some real-time feedback or advice on some small issues. I am confident that had we run into major problems, he would have solved them for us.

We have recommended kimkim to friends, who are since booked a trip to Iceland, and would use it again ourselves. I would recommend anyone work with Gummi. Thank you!

Hotel Reviews
Old Charm Reykjavík Apartments
Reykjavík

Overall a great spot and very cozy. The parking works well even for 2 cars. Bring earplugs, the streetside room can be noisy late due to its location downtown. The water is hot, but it has an off-taste that might be a bigger issue for Reykjavik than just the apartment. Fill your water bottle elsewhere!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loses stars for noise and water
Highland Base Kerlingarfjöll
Kerlingarfjöll

Luxury resort in an incredible location. Geologists will appreciate the angular uncomformity across the creek and collecting chunks of obsidian along the access road upstream. The rooms were modern and well appointed and the hot pools were very relaxing. The food was outstanding.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skálatjörn
Selfoss

Comfortable, well furnished, and the goats were very amusing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vík Apartments
Vik I Myrdal

Comfortable, ultra-modern furnishings, and close to the beach, food, and shopping.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Miðhraun - Lava Resort
Bakkatunga

Amazing location, very comfortable apartments, and great staff. We loved the geothermal pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 21, 2026

Thank you for the kind review Andy!
I'm very happy to read your trip was such a great success.
Yes the hot water in Reykjavik (and most places around the island) does indeed have a bit of a sulfur taste to it, but let the cold water run for a minute and you have crystal clear, ice cold glacial water, filtered through lava stone, with no sulfur taste at all. A good thing to know upon your return, which we need to start planning btw haha.
Take care and come back soon!
Gummi

Guomundir Oli was terrific.
Iceland | Jul 2 - Jul 14, 2026

D
Dana F.
UT | Reviewed on Jul 20, 2026
Guomundir Oli was terrific. He answered the questions that we had on the trip in a timely manner. His itinerary was very thorough with all the information we needed. He tackled a problem with the car company for us. I would highly recommend him and the Kimkim trip to Iceland. Read more

Guomundir Oli was terrific. He answered the questions that we had on the trip in a timely manner. His itinerary was very thorough with all the information we needed. He tackled a problem with the car company for us. I would highly recommend him and the Kimkim trip to Iceland.

Hotel Review
Hótel Laxá
Myvatn

The hotel was a very good base for the activities that we had planned. It was a little bit bigger room at this point in our trip and it was nice to have the extra space. We use the dining room here in the mail was quite good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland

We had done some cave tours and other parts of the world, this was well done and very in

Quality of Experience
Guides, Drivers and Staff
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 20, 2026

Thank you for the kind review Dana
I am glad to read how happy you are with the trip and I do hope we'll see you in Iceland soon agani!
All the best
Gummi

A really magical trip .
Iceland | Jun 24 - Jul 7, 2026

Sabina
Sabina H.
Seattle, WA | Reviewed on Jul 16, 2026
A really magical trip that I am glad I got to take. The scenery and sights and food and people were all great. Gummi’s knowledge was also really great and I appreciate how hard he worked to make our trip memorable. He is very knowledgeable about the best places to see and set up some really great excursions. I very much enjoyed the whale watching despite getting sea sick ( but it was a rough day on the water) and it was a bonus to see a Humpback whale. The trip to the glacier lagoon and the... Read more

A really magical trip that I am glad I got to take. The scenery and sights and food and people were all great. Gummi’s knowledge was also really great and I appreciate how hard he worked to make our trip memorable. He is very knowledgeable about the best places to see and set up some really great excursions. I very much enjoyed the whale watching despite getting sea sick ( but it was a rough day on the water) and it was a bonus to see a Humpback whale. The trip to the glacier lagoon and the kayaking were also my favorites. I even had the rare fortune to see an arctic fox up high on the rocks by the glacier.
I enjoyed the variety of accommodations from rural farmhouses to seaside village hotels. The food suggestions were helpful though we mostly chose to eat at our hotels since that was so much easier time wise.
Some of the less than ideal things for me was just the long hours of driving,which I realize is not the fault of our travel specialist but the nature of trying to see everything. Our schedule ended up being unrealistic for our travel abilities and we had to make decisions on not visiting many of the suggested sites due to inadequate time. Although technically the drive time and the sightseeing time = about 8 hours it does not factor in things like food breaks,getting lost,bathroom breaks, buying some trip essentials,food shopping and tourist shopping,as well as some time with the technology of using the MiFi/ WiFi and Google Maps ( but we are not from the technology generation so we had a bit of a learning curve.) We don’t know why our Google Maps route that we downloaded had us take the dirt road 937 that is south of Egilsstaoir. That dirt road parallels95 and although it eventually comes back to 95 it added to an already 5+ hour driving day.
We tried to keep our cost down, so some of the places we stayed at did not provide breakfast. In retrospect I think the extra cost would have been worth it given the extra work we took to put together our own morning meals.
Overall I would recommend Gummi and KimKim to future travelers. Iceland has a fascinating landscape and would appeal to all sorts of adventurers. Best of all we actually had reasonable weather for our visit,especially to the Highlands areas for hiking.

Hotel Reviews
Hotel Hvitserkur
Hvammstangi

The hotel is in a lovely setting and the staff were very friendly. I had some incredible lamb lasagna for dinner and the morning cheese selection was very tasty. I loved the setting near the far end of a dirt road and then the nearness to a nice hike. The room was a bit chilly but everything was nice and clean

Hótel Snæfell
Seyðisfjörður

One of my favorite places to stay on this trip, despite having to carry our suitcases up 2 floors ( ha) . We had a nice view out our window of the mts. and it was a quiet location. The common kitchen area was well stocked and comfy for a morning hangout . The shower was adequate and the room nice and cozy.

Authenticity & Character
The restaurant Hotel Alden that is part of this place is excellent
Location
Amazing drive to get here...loved the scenery to get over the pass.
Staff
Cleanliness & Comfort
Center Hotels Skjaldbreið
Reykjavík

Our first hotel stay in Reykjavík was a bit complicated due to a long customs process and a late arrival. We had requested a quiet room, but upon arrival, they didn't have one available at the original hotel, so they upgraded us to a sister hotel near the water, which was a nice upgrade. The room was lovely, and the hotel was fine, though the change was unexpected and made our first day a bit tiring.

Activity Reviews
Glacier Lagoon Kayaking at Sólheimajökull
Glacier Lagoon Kayaking at Sólheimajökull
Iceland

I had no issues with the Glacier Lagoon Kayaking at Sólheimajökull. It was a fantastic experience, and I really enjoyed it without any problems.

GeoSea Geothermal Sea Baths Experience
GeoSea Geothermal Sea Baths Experience
Iceland

After the whale watching, we did the GeoSea Geothermal Sea Baths Experience, which was wonderful and relaxing. It was a great way to unwind after a rough day on the water.

Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Iceland

The Explore Jökulsárlón Glacier Lagoon by Zodiac Boat was another great activity. I had no issues with it, and it was a memorable part of the trip.

Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 24, 2026

Thank you for the kind review Sabina!
I am happy the everything worked out well, seepite a couple of hiccups with timing. I akway say that flexibility is key when traveling in a land like Iceland
Hotel Snæfell sure is cozy and located on such a beautiful location! It's definitely one of my favourites too.
I do hope we'll see you and Pam in Iceland again!
Until then
All the best
Gummi

Amazing experience!
Iceland | Jul 7 - Jul 13, 2026

L
Lisa B.
Newark, NJ | Reviewed on Jul 15, 2026

Adam did a great job accommodating our group and finding a right balance for everyone. We were a group of 8 (including 2 sets of grandparents in their 80's, and 2 kids aged 6 and 9 yrs old). We highly recommend the Katla Cave Ice Cave Tour, it is one of the best experiences ever! We stayed a night in Westman Island, which we also recommend. That is where we were able to experience the puffins :)

Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Jul 16, 2026

I'm happy that your group had a great time in Iceland. Thanks for the review, and I hope it wasn't your last trip to the Land of Fire and Ice!

The trip to Iceland was a dream come true
Iceland | Jun 26 - Jul 6, 2026

Jennifer
Jennifer Y.
Ashburn, VA | Reviewed on Jul 13, 2026
The trip to Iceland was a dream come true! It was so wonderful to have all the suggestions, ideas, details and logistics provided by Gummi, the local KimKim guide. There is absolutely no way I could have done everything that Gummi did with the level of professionalism and perfection. The trip was packed with memorable experiences which is exactly what we wanted. Highly recommend the kayaking on the Glacier Lagoon/Diamond Beach, snorkeling at Silfra, hiking in Thorsmork, and the hot springs at... Read more

The trip to Iceland was a dream come true! It was so wonderful to have all the suggestions, ideas, details and logistics provided by Gummi, the local KimKim guide. There is absolutely no way I could have done everything that Gummi did with the level of professionalism and perfection. The trip was packed with memorable experiences which is exactly what we wanted. Highly recommend the kayaking on the Glacier Lagoon/Diamond Beach, snorkeling at Silfra, hiking in Thorsmork, and the hot springs at Reyjadalur. The entire trip was memorable. Thank you to Gummi and KimKim for the trip of a lifetime.

Hotel Reviews
Fosshotel Stykkishólmur
Stykkishólmur

This is a great hotel - best breakfast we had in Iceland too! Nice people and very comfortable room.

Authenticity & Character
Felt homey and intimate but not pretentious
Location
Easy to walk into town
Staff
Professional and friendly
Cleanliness & Comfort
Very clean, and good room darkening shades here!
Black Beach Suites
Vik I Myrdal

This hotel appears to be very chic and swanky. The rooms are very updated and feature a kitchen. Unfortunately, you could not lock the doors once in the room. I ended up putting our suitcases in front of the door to keep someone from coming in. They gave crazy directions about how to use an Icelandic lock but we stayed in several places that had plain old deadbolts. Would not recommend or stay there

Authenticity & Character
Fix the locks - all the fancy in the world does not make you safe. Also no breakfast provided
Location
Close to things we were seeing
Staff
Cleanliness & Comfort
Very clean and spacious but the door thing is a no go on comfort
Activity Reviews
Faxaflói Bay Whale Watching Excursion
Faxaflói Bay Whale Watching Excursion
Reykjavík

We did see whales so that was the main goal. The person telling us about the things we were seeing was very good. The whales were pretty far away so it would not be an experience for someone who wanted to see whales closer up.

Quality of Experience
Guides, Drivers and Staff
Transport
Silfra Snorkeling Adventure
Silfra Snorkeling Adventure
Golden Circle

This experience is truly one of a kind in the world. If you like snorkeling, then you should definitely try this experience. There is no wildlife but the water, rock and depth of sight is amazing

Quality of Experience
Great location and interesting snorkel.
Guides, Drivers and Staff
Our guide in the water was awesome. Explained everything very well. They move a lot of people in and out of Silfra, and they've got it down. You'll take more time than you think at the busiest times of the year. The entire staff is hustling to get people dressed and ready.
Transport
Good job providing vans and seating to help people change.
Jökulsárlón Glacier Lagoon Kayaking Excursion
Jökulsárlón Glacier Lagoon Kayaking Excursion
Iceland

Great kayaking experience - fun to get a little closer to the icebergs.

Quality of Experience
Nice to get on the water and kayak amongst the icebergs
Guides, Drivers and Staff
Guides were fantastic.
Transport
Víðgelmir Lava Cave Experience
Víðgelmir Lava Cave Experience
Iceland

Great fun to see the cave carved by lava!

Quality of Experience
Unique thing to see. Used to seeing caves in the US. This is very different
Guides, Drivers and Staff
Guide was awesome. She knew a ton about the cave, formations and geology of the lava cave/tube
Transport
Short walk with stairs to descend. Safety protocols were very good. Everyone had headlamps to see
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland

The ice cave was smaller than I thought but still cool to see.

Quality of Experience
The ice caves are cool and interesting
Guides, Drivers and Staff
Guide did OK - did lots of picture taking. I listened to another group guide and she gave more info and details about the ice caves. I like those details and info rather than always lining people up for a photo op.
Transport
The modified cargo van we took to the locations was absolutely awful. It was not a super jeep and they stuffed 13 people into it including 4 of us on the very back bench seat that could have fit 4 children but not four adults. It was hot and no air circulation - so if you get carsick this is not the ride for you. The car bounced around so much that our heads hit the ceiling WITH seatbelts on. It was dangerous, uncomfortable, and terrible. It felt like they were more interested in making money and stuffing as many people into a vehicle as they could rather than providing safe, fun transport.
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 14, 2026
Thank you for the kind review jennifer. I am very happy to read you had such a great time in Iceland and overall such a good experience with Kimkim I think I know what type of lock you are talking about on the doors at Black Beach Suites (been a while since I've stayed there so I can't remember exactly). It's the ones you have to lift the handle up to be able to lock the door, right? I know it can be a bit confusing to those not used to them. I have driven those trucks to Katla Ice Cave... Read more

Thank you for the kind review jennifer. I am very happy to read you had such a great time in Iceland and overall such a good experience with Kimkim

I think I know what type of lock you are talking about on the doors at Black Beach Suites (been a while since I've stayed there so I can't remember exactly). It's the ones you have to lift the handle up to be able to lock the door, right? I know it can be a bit confusing to those not used to them.

I have driven those trucks to Katla Ice Cave myself, and while it sounds like the driver might have been going a bit too fast, I can assure you the ride is not dangerous at all, uncomfortable as it might be, especially if tiding in the way back, behind the rare wheel, where the truck bounces the most.
We take safety in tourism very seriously in Iceland, in fact way more so than in any country I've traveled to, and I have traveled a lot, so please rest assured that as uncomfortable as the ride might be, it is not dangerous at all.
I will forward your comment to the tour operator and ask they do better in the future, although I know that doesn't change your experience.

I haven't kayaked in a long while myself, your review made me want to do that again :D

I hope we'll see you in Iceland again soon
All the best
Gummi

Iceland is phenomenal! I encourage a visit to...
Iceland | Jul 2 - Jul 8, 2026

Jerri
Jerri H.
Miami, FL | Reviewed on Jul 13, 2026
Iceland is phenomenal! I encourage a visit to see the unique environment for sure!!! Gummie did a very good job planning our trip.
Constructive advice: If self touring(driving), encourage your traveler to rent a 4 wheel drive. Increases the ability to drive on all roads safely and also explore other options not included in the travel itinerary.
Also, write the final itinerary in order:
1-Date
2-Day of travel
3-Google link
4-Step by step instructions for the day and description of sights...
Read more

Iceland is phenomenal! I encourage a visit to see the unique environment for sure!!! Gummie did a very good job planning our trip.
Constructive advice: If self touring(driving), encourage your traveler to rent a 4 wheel drive. Increases the ability to drive on all roads safely and also explore other options not included in the travel itinerary.
Also, write the final itinerary in order:
1-Date
2-Day of travel
3-Google link
4-Step by step instructions for the day and description of sights to be seen that day
5-Hotel accommodation
6-Restaurants recommended for that day where the travel plans are

Gummie
Your plans were awesome but a bit confusing to follow. Your recommendations were spot on and appreciated.
Thanks for your help!! Your country was awesome!!!

Jerri Hall Tuxbury

Hotel Review
Hótel Kría
Vík

Clean and comfortable

Location
Nice city on Golden Circle tour
Staff
Helpful and friendly
Cleanliness & Comfort
Everything
Activity Reviews
Glacier Ice Cave Experience
Glacier Ice Cave Experience
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Geothermal Helicopter Experience
Geothermal Helicopter Experience
Reykjavík
Horseback Riding Below the Mountains
Horseback Riding Below the Mountains
Iceland

Well done , but my daughter and I are experienced riders. Would have preferred a more scenic and different type of tour.

Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Explore Jökulsárlón Glacier Lagoon by Zodiac Boat
Iceland
Local specialist: Guðmundur Óli Pálmason
Guðmundur Óli
Guðmundur Óli Pálmason
Local specialist in Iceland | Replied on Jul 19, 2026

Thank you for the kind review Jerri
I do agree that the App could be approved and things put in the right order.
That's why I always recommend that travelers access the trip plan from a web browser, because if you scroll down, you find things in the right order.
I will pass this info along to the tech support. In their defense, I know they are still working on the app.

I'm very happy to read, though, that your trip was a great success and that you had a good time in Iceland and I do hope you'll visit us soon again.

All the best
Gummi

Why travelers love kimkim

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