Kimkim Trip Reviews for Spain

We had a lovely experience with visiting 4 cities in southern Spain: Madrid, Granada, Seville and Cordoba. We had tours and tickets arranged for key sites like the Alhambra in Granada, the King's Palace in Madrid and audio guides for The Prado Museum (Madrid), the Alcazar and Seville Cathedral in Seville. Our driver Joan and guide Angel in Cordoba were wonderful. Otherwise, we did a lot of reading up on what to see and do on free days so we could wander at our own pace. All of our guides were so knowledgable, fun and were so patient with all of our questions. Yassime was wonderful planning the trip with us and finding hotels that were right in the heart of old towns and so close to walk to everything. They worked with MOBT Global to make a seamless travel experience. Anna was our go to person and was so helpful and checked in with us often, keeping us up to date for transfers and driver information. When we traveled in Marrakech and Fes, we had the nicest driver Said who became our friend immediately! He was such a good conversationist that our drives would fly by and we learned so much about each other's cultures. Our guide, Ahmed, in Marrakesh was awesome. He really took care of us, going at a slower pace, getting a tuk-tuk for farther distances. Sahara was our amazing guide in Fes and was so full of energy, smiles and so much history. We traveled the souks on a Friday when almost everything was closed and there were hardly any tourists around. We got to hear about the real Fes, culture and people.

Hotel Reviews

Hotel Rey Alfonso X

Sevilla

The location was wonderful, right in the heart of the old town and about 5 minutes walk to the Cathedral and main square. We saw a band and singers, 100's of people and a holy relic being pulled by 2 oxen right out of our balcony! We were told it was the beginning of a Festival. The only thing that I was disappointed with was that it felt a little modern and sleek when I was looking for old world charm, tiles and plants and fountains. The employees were very helpful and friendly and the breakfast was wonderful. It was very clean. There were a lot of places to sit in the lobby if you didn't want to sit in your room. It had an elevator and a rooftop area to explore.

Authenticity & Character

Sleek and modern feel overall.

Location

Staff

Cleanliness & Comfort

Hotel Comfort Dauro 2

Granada

What a wonderful location on Calle Nava, filled with restaurants and lovely ambiance, pedestrian only. The place was clean and bright and the employees wonderfully friendly. We stored our luggage both coming and going and there was a nice room to take a break next to the lobby. There's an elevator! The breakfast was wonderful. Walk south and immediately find some quiet plazas and a huge church. Walk the other direction and within 5 minutes you're at Plaza Bib-Rambla, shopping, Cathedral and more!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Petit Palace Preciados

Madrid

The location is great, just a minutes walk to Puerta del Sol. It's in a pedestrian only area so we figured out quickly where the drivers can pick you up and drop you off. The place has a small lobby, just for saying hello to the friendly staff and a tiny elevator, perfect for our needs. The breakfast room upstairs was bright and the food wonderful. Everything was clean and we had all the amenities needed.

Authenticity & Character

Location

Staff

Riad AWA Marrakech

marrakech

This riad was our first experience so we were a little new as to how a "guest house" worked. It was charming. The courtyard was filled with comfy couches with big pillows, tables and plants. My sister had a moment of anxiety at first seeing just one bed for the 2 of us and made a few comments. It was totally fine and she would have been ok with it but they heard her complaint and brought a 2nd bed downstairs for us! They went above and beyond to make her comfortable and we so appreciated that. The only thing that was off putting to me was the big step down into the toilet room and the big step down into the shower, something to think about with my arthritic knees but workable. The breakfast was wonderful and all the staff were so nice and always greeted us with smiles and hellos.

Authenticity & Character

What a nice first impression of the courtyard and sitting area! They even have a bird that comes in to get crumbs and keep watch over his domain.

Location

We had to walk just a few steps from the main, busy street so thought it may be noisy. It was quiet and calm, a little oasis.

Staff

They were so welcoming and went above and beyond to make our stay comfortable.

Cleanliness & Comfort

Very clean and safe.

Riad Joy

Fes

Wow, this riad is a palace and we felt a little like country bumpkins who wandered into the wrong kingdom. It's truly beautiful and the architecture, tile work, fountain, lighting and everything about the courtyard was spectacular. Just-WOW! They greeted us with mint tea and some nibbles and told us all about the riad. Our room was also elegant, comfortable and overlooking the courtyard. All the personel were so nice and really wanted to make our stay a wonderful experience. We saw the same staff often so we got to see familiar faces. Breakfast was delicious and on the rooftop so we had nice views afterwards.

Authenticity & Character

This is a remarkable find, just opened 5 months ago. A truly lovely experience.

Location

They met us both coming and going to help us with our luggage at the main street and it was a short walk through a few of the narrow lanes. Safe and easy to navigate, even at night.

Staff

So many friendly faces! When they saw I was trying to say some things in their language, they taught me a few easy words.

Cleanliness & Comfort

Very clean, super comfortable and had all the amenities.

Hotel Clement Barajas

Madrid

This is just a few minutes drive from the airport but it's in a neighborhood, filled with all sorts of restaurants. What a nice find! Nice staff, rooms are super nice and comfortable.

Authenticity & Character

The lobby led to some high top tables for getting a drink and relaxing and had its own restaurant.

Location

We needed a place near the airport for a night and this was perfectly located in a quiet neighborhood.

Staff

Cleanliness & Comfort

Activity Reviews

Royal Palace Visit

Madrid

What an opulent and lovely palace! Don't skip this. It was so hard to figure out what to look at first as the paintings on the ceilings, chandeliers, tile work and furniture are all spectacular! We had a young but very experienced guide for just my sister and myself and she was filled with great stories about the people who lived there and the history. I loved that we are now allowed to take photos inside.

Quality of Experience

Guided Alhambra & Generalife Visit

Granada

This is a long but wonderful experience and having a guide to tell us the history was very helpful. For someone with arthritis that was flaring up already, the hills and stairs were a challange. There were so many beautiful rooms, views and architectual details that it was photo heaven and well worth the effort.

Quality of Experience

Guides, Drivers and Staff

Córdoba Day Trip from Seville

Seville

We had an engaging and charming driver, Joan, who was so fun to talk with about life in Spain, culture, music, etc. from Seville to Cordoba and back. Once we were in Cordoba, our wonderful guide for the Mosque-Cathedral was Angel. It was really helpful to have him as a guide to this amazing place as there were so many additions and such an interesting history of how these 2 religions meshed together in one place. This is a do not miss place to see and on my travels through southern Spain, I never saw anything like this. We didn't see anything else major on this trip, just some of the pretty, pedestrian streets, lunch and the Roman gate and bridge. Some places were closed that day that we would normally have enjoyed seeing.

Quality of Experience

Guides, Drivers and Staff

Transport

Exploring the Medina and Historical Sites Of Marrakesh

Marrakesh

We walked a lot to see some of the main things to experience and had our guide Ahmed lead the way. He was very knowledgeable and gave us the history and information on his culture and the country. He was aware that long walks were difficult for us due to arthritis and had a tuk-tuk take us to places a little further away. He had us eat lunch at a small place that had the best food! We enjoyed this tour and would recommend it rather than just wandering around on your own.

Quality of Experience

Guides, Drivers and Staff

Transport

Exploring the Imperial City and Medieval Medina of Fes

Fes

We had our wonderful driver Said take us on parts of our tour with our guide, Sahara. She was so lovely, energetic, informative and guided us through the narrow alleys with ease. It was a Friday so almost everything was closed. It was a little disappointing not to see the hustle and bustle of all the shops and people BUT we got to walk without every step avoiding people and heard what life is like for the people who live there. There were only locals around, very few tourists. The ancient Fes we were exploring with intertwining alleyways is so huge that at one point I asked how far of a walk our Riad was and she said 35-45 minutes, knowing the exact route.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

First off, I want to appreciate our agent, Coraima. She planned a terrific trip! Sh was very knowledgeable and really took great care of us through out the journey. Our Spain trip included three locations, Barcelona, Valencia and Madrid. Through it all, Kimkim was there for us and really made the journey easy. The Kimkim AP is a bit of a work in progress, but the key to what make this group work is how responsive the whole team was when we needed them. 24/7 they all seemed to be there for us.

Hotels? Good solid choices with central locations, good breakfasts and very helpful concierge.

Travel was easy. Either drivers, uber, or trains were all accessible and simply laid out in our schedule.

Tours were all a little crowded, but we’re not really “crowd” people. The one thing I will say is that across the board we met the nicest people! The leaders of the tours were all very knowledgeable and engaging. “Just enough” is how I would describe them all.

Favorite experiences…probably “paella cooking lessons.” Shout out to our chef who was SO entertaining and dynamic! Personally, I could have lived without the flamingo dancing and tapas evening. Not that it wasn’t entertaining (and this is subjective)… but the tapas were just ok and the performance was just a little cheesy.

Extra note…both my wife and I caught colds. The hotel in Barcelona sent us a doctor who was amazing and the medical system in Spain was really remarkable. Easy access pharmacies and educated help.

Bottom line, we just had a sensational time!!

It was more than a trip it was an experience. The sights,sounds and food were amazing. Spain was a bucket list destination and was a blessing. There are not enough words to express how grateful I am for the experience and for Giorgia and KimKim who did an amazing job for our group

Hotel Review

Hotel & Spa Plaza Mercado

Valencia

The rooms are comfortable and the staff was courteous and very accommodating. Excellent

Authenticity & Character

Location

The shops were within walking distance of hotel

Staff

So accommodating and polite

Cleanliness & Comfort

Very accommodating and polite

Activity Reviews

Mediterranean Sailing Experience & Live Spanish Guitar Music

Barcelona

It was beautiful. I’ve been on similar excursions in other areas I traveled but this was the best. Intimate and beautiful

Quality of Experience

Guides, Drivers and Staff

The captain of the boat was engaging and friendly

Transport

We took cans there so not applicable

Barcelona in Bites: Tapas as Local

Barcelona

This was so amazing. Learning the history of specific tapas and culture was great. The tapas were amazing

Quality of Experience

Food

Guides, Drivers and Staff

The guide was awesome

Transport

We walked to meet the guide

Cook Paella like a Valenciano

Valencia

This was amazing. From shopping in the market to cooking. Truly an amazing experience. Highly recommend i

Quality of Experience

The staff at this class is so warm and friendly that we were sad to say goodbye

Food

The paella that we made was awesome as were the appetizers they were so kind to provide

Guides, Drivers and Staff

Professional, polite and engaging

Transport

Not applicable as we went by cab

An Evening of Flamenco

Madrid

The culture of Madrid flamenco was amazing

Quality of Experience

The culture of the dance and seeing it live was amazing

Transport

Went by cab during rush hour so give yourself time

Our family trip to Barcelona, Valencia and Madrid was amazing and memorable. The hotels accommodation were fabulous, clean and the staff were welcoming and helpful. We treated with respect and kindness. Our tour guide on our first night was warm, welcoming, informative and super helpful. Our tapas crawl was just fantastic, the history of the restaurant and food was amazing and so informative about the region. Our train experience from one city to the next was different full of culture and the sites were spectacular. Giorgio our travel agent made certain that our group experience the best of every region and the accommodation were one of my best experiences thus far. Thank you Giorgia 👍 I would absolutely recommend Kimkim.

Hotel Reviews

H10 Racó del Pi

Barcelona

The hotel accommodation and staff were so accommodating, friendly and welcoming. Would definitely recommend this hotel.

Authenticity & Character

Staff

Location

Proximity , food, shopping

Staff

Absolutely welcoming informative

Cleanliness & Comfort

Everything was on point

Hotel & Spa Plaza Mercado

Valencia

This hotel was stunning the room staff proximity to different shops restaurants and culture.

Authenticity & Character

Staff .

Location

Close proximity to shops, restaurants cultural sites.

Staff

Every one from front desk to the cleaning crew and restaurant members

Cleanliness & Comfort

Room

H10 Puerta de Alcalá

Madrid

I would have loved to have extend our stay to an extra day to absorb and see more of the sites but beautiful city

Authenticity & Character

staff

Location

Proximity

Staff

Amazing staff were informative attentive and extremely supportive and supportive

Cleanliness & Comfort

Clean

Activity Reviews

Mediterranean Sailing Experience & Live Spanish Guitar Music

Barcelona

Amazing the staff was warming and welcoming

Quality of Experience

Staff, view ambiance

Guides, Drivers and Staff

Staff members friendly attentive and friendly.

Transport

Hotel assistance with transportation

Barcelona in Bites: Tapas as Local

Barcelona

The tour guide was informative, friendly and knowledgeable. Enjoyed his presentation and discussion

Quality of Experience

Food and tour guide

Food

Tapas

Guides, Drivers and Staff

Hospitality

Transport

Easy access to transportation

An Evening of Flamenco

Madrid

Overall experience was breathtaking.

Quality of Experience

Performance and culture surrounding the music and origins of the dance

Guides, Drivers and Staff

Transport

Available access to cabs and buses

Cook Paella like a Valenciano

Valencia

It was interactive enlightening informative and so much fun.

Quality of Experience

Staff the food. Great experience

Food

Preparing and enjoying the fruits of our labor.😂

Guides, Drivers and Staff

There hospitality

Transport

Viewing the sites

Hector and his colleagues put together a very high quality experience for the four of us. There are several components to a great visit anywhere and to the Pais Vasco in particular.

The Guides: We like to get to know a place through the experiences of the people who live there. We had two exceptional individuals who taught us so much about the places and people of this region. Both were intensely proud of their Basque heritage and region. Irena in Bilbao led us on an amazing Pintxos tour through the Casco Viejo (old city). Outstanding quality and lots of variety. The next day she also took us on a tour focused on the history of the City. Super knowledgeable. Our next guide was Jaime Izquierdo. We spent three days with him which included the trip from Bilbao to San Sebastián, a tour of San Sebastián and a tour of the region north of San Sebastián. One advantage of a private tour is the ability to make changes to the proposed itinerary. When we mentioned our interest in visiting Gernika (not on the original itinerary but an important place in Basque history) he was excited to make that change. And he also suggested visiting Biarritz nearby in France which was not part of the original plan.Again, super knowledgeable and just a real pleasure to spend three days with.

The Transfers: Every airport/hotel transfer was on time with great communication in advance from the driver

Lodging: The hotels in both San Sebastián and Bilbao were well located and high quality and the rooms were fine, with one exception that was quickly remedied by the local staff.

Support from the in-country agency: Espiritu Travel uses a great app—Trip Plan—that had our itinerary and suggestions for activities and restaurants. It also has a chat feature which we used several times to ask questions. It is staffed continually and their staff responded promptly.

Cost: We have traveled in Spain many times. The cost of this trip was expensive relative to our prior experiences. But it was worth every Euro.

Hector and his team have our gratitude for creating a great experience for us.

We had a great trip. The pace was perfect as were the activities. We very much enjoyed both the guides we had (Irene in Bilbao and Jaime in San Sebastian). They were knowledgeable and flexible (we asked Jaimie to move around our schedule on the day we drove to San Sebastian and he easily pivoted to meet our needs). I think it was particularly useful to have the same guide for each city so as to minimize repetition.

My only constructive criticism is that our hotels in Bilbao and San Sebastian were booked in the name of one of the members of one of the couples (David Knowles). We got into Bilbao before they did so when we tried to check into our room, it was a bit confusing as they did not have our names. It worked out fine, but it would be much easier if the rooms could be booked individually.

Hotel Reviews

Hotel Ercilla de Bilbao

Bilbao, Bizkaia

Great location, clean and spacious

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Zenit Convento San Martin

San Sebastián

Authenticity & Character

the lobby was lovely but the rooms were small and felt very institutional

Location

Staff

Cleanliness & Comfort

Worst pillows ever (but I appreciate that's a very particular thing)

Activity Reviews

Bilbao Pintxos Experience: Tapas of the Basque Country

Bilbao

Terrific food and wine - great suggestions and great knowledge. Very good that it was only 4 people. This would not have been much fun if we were any more people

Quality of Experience

Food

Guides, Drivers and Staff

Discover Bilbao with a Local

Bilbao

Hiking Excursion: St. James Way, Famous «Camino de Santiago»

San Sebastián

This did not happen. It was not on our itinerary like this -- there were just a few hikes we could pick (all of which said "High difficulty" and no options for transport to the remote starting places. We were all pretty tired and appreciated a break, but it was a disappointment

From Market to Table: A Basque Cooking Experience

San Sebastián

Guide was great and very knowledgeable. Particularly appreciated the trip to the market. The amount of hands-on work was just right.

Quality of Experience

Food

Guides, Drivers and Staff

A Guided Walk though San Sebastian

San Sebastián

This was a good trip, but we got side-tracked by some things (our fault) so I don't know that we saw everything. Nonetheless, Jaime pivoted so gracefully

Quality of Experience

Guides, Drivers and Staff

Transport

A Day in Basque Country: Hondarribia, Pasai Donibane & Txakoli Wine

San Sebastián

We ended up changing the itinerary at the last minute and it was seamless. It was a great day.

Quality of Experience

Guides, Drivers and Staff

Transport

All 3 of our guides (Lucia, Miguel, Raul) were excellent. Their knowledge and passion of the cities and villages we toured was something my wife and I will never forget!

With a large family group of 9, including a mix of adults and teenagers, it was great to have our trip to Spain planned for us including transfers, train tickets, and hotels. The excursions we particularly enjoyed were the TukTuk tour in Madrid, the Gaudi experience tour in Barcelona and the cooking lesson with Maria at Solera, her private kitchen location. The KimKim specialist met with us and then set up activities based upon our preferences. Many things we would not have known to do on our own. Having someone familiar with the locations made all the difference!

We had a fantastic experience planning our trip with Kimkim. Everything was seamless, well-organized, and tailored perfectly to what we were looking for.

The activities were a highlight, especially the Private Gaudí Experience—our guide Catalina was knowledgeable, friendly, and made it very engaging. Montserrat and Costa Brava were also unforgettable, with great guides and smooth transportation throughout.

Overall, we’d highly recommend Kimkim (10/10). The entire trip exceeded our expectations, and Adam made the process easy and enjoyable from start to finish.

Adam, our local specialist, was responsive, thoughtful, and attentive to every detail. His recommendations balanced must-see highlights with unique experiences, making the trip feel truly personalized.

Hotel Review

Nobu Hotel Barcelona

Barcelona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Gaudí Experience with La Sagrada Família & Park Güell

Barcelona

Catalina was very knowledgeable, friendly, and spent time to know us.

Quality of Experience

Guides, Drivers and Staff

Private Montserrat Sunrise & Brunch

Barcelona

Quality of Experience

Guides, Drivers and Staff

Transport

Private Costa Brava Hike & Tossa De Mar Day Trip

Barcelona

Quality of Experience

Guides, Drivers and Staff

Transport

With one exception, everything ran very smoothly. All the guides were highly knowledgeable, and we enjoyed each of the hotels. I was amazed at the size of the Mezquita in Cordoba, and we got to the Generalife in the Alhambra right when it opened, so I have numerous pictures without any other people in them! Special kudos to our driver/guide Carlos of Not Just A Tourist on the Ronda day trip. He was informed, solicitous, and funny. The glitch: the train you reserved for the Cordoba-Granada leg did not run the day we planned, so I had to book one leaving three hours later and tell our afternoon guide we wouldn’t be there for the tour. Be sure to recheck shortly before. But again,, overall it was well organized by kimkim.

Hotel Reviews

Hotel Madinat

Córdoba

Hotel Madinat was a lovely place to stay with very nice staff. One aspect that stood out was the shower design; it had no walls and was quite open to the bedroom. Though modern, it was not really to my taste. Despite this, the water remained in place, and it didn't bother us much. The overall experience was enjoyable, and the hotel had a genuine local charm that I appreciated.

Hotel NH Collection Granada Victoria

Granada

NH Collection Granada Victoria was a great hotel experience. Although it had a western style feel, the flexibility and kindness of the staff made it stand out. They allowed us to stay beyond the noon checkout without issue, which was incredibly helpful after our visit to Alhambra. This courtesy allowed us to relax before our train, making our stay pleasant and accommodating.

Las Casas de la Judería

Seville

Staying at Las Casas de la Judería was a unique experience. The place is a charming collection of buildings with an intriguing layout. It took us a day to get our bearings, and it was a bit confusing at first, but it added to the adventure. We were fortunate to have a room close to the lobby, which helped. Overall, it was a pleasant place to stay, but definitely not your standard hotel design.

Activity Review

Private Ronda & White Villages Day Trip

Seville

The Private Ronda & White Villages Day Trip was an incredible experience. Our guide, Carlos, from 'Not Just a Tourist,' was wonderful. He was not only very knowledgeable but also genuinely connected with us. Carlos was very sweet, and his enthusiasm added an extra special touch to the day. This was definitely a highlight of our trip!

We had a great trip to Spain. The hotels were nice and tours were good. However I am quite disappointed in the service provided by Kimkim and would not plan another trip with you all again. My main issue is that we needed to make a change during the trip, and I was never told that Kimkim would not support overnight changes. As a result we had to do this all on our own. But furthermore, you all weren’t even able to cancel existing reservations even after I said we were making a change. So our drivers were waiting for us and texting me wondering where we were, and we didn’t receive any refund for services that we didn’t use. I think one of the big value adds for agencies like yours is to help with flexibility during a trip. With current technology and especially AI, the trip planning is easy and I can do this entirely on my own. For the fee we are paying I expect better service during the actual trip- and I’d highly recommend you adapt and provide this otherwise I’m not sure your company will survive.

It was really easy to work with Coraima in planning our trip to Spain. We worked with a team to make sure our trip went smoothly. We are really glad to have worked with KimKim.

Hotel Reviews

Gran Hotel Havana

Barcelona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Intelier Palacio San Martín

Madrid

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Gaudí Experience with La Sagrada Família & Park Güell

Barcelona

The app gave two different locations as a meeting spot so it was little confusing. We had to call the tour guide company to clarify the meeting spot.

Quality of Experience

Guides, Drivers and Staff

Family-Friendly Royal Palace Visit

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

There is no transport. It was a walking tour.

Self-Guided Retiro Park Walk

Madrid

Quality of Experience

Self-Guided Walk in Barcelona’s Gothic Quarter

Barcelona

The locations on the tour are great. Since it was our first day in Barcelona, a walking map from the hotel to each locations would have been helpful.

Quality of Experience

Private Day Trip to Costa Brava's Coastal Villages

Barcelona

Our guide was excellent and knowledgeable about the location. We would have been nice to have some time at certain location play on the water and rocks.

Quality of Experience

Guides, Drivers and Staff

Transport

Self-Guided Local Markets Trip

Madrid

Quality of Experience

We just got back from a trip to Andalucía and Madrid that we planned through Kimkim, and overall it was a really good experience.

Before the trip, the communication was super helpful. We had a lot of questions, and they always got back to us with clear answers, which made us feel more comfortable—especially since we’d never used a service like this before.

What stood out was how easy everything felt once we got there. Transfers, day trips, connections—it all just worked without us having to think too much about it. That alone made the trip more relaxing.

They also did a nice job balancing their suggestions with what we wanted. We had input on the itinerary, and they actually listened and adjusted things to fit our interests.

The day trips were comfortable, and the vehicles were great. Our drivers, Carlos and Joan were both friendly and easy to talk to. Joan made the drive from Seville to Granada (with a stop in Ronda) more interesting by sharing music along the way and Carlos added a special-stop in Carmona which added to our day in Cordoba..

All of our guides were great-knowledgeable but also easygoing. The food tours were a highlight. It didn’t feel overly structured, more like spending time with a group of friends and trying different foods together.

Guadalupe made the Seville Cathedral and Alcázar much more engaging, and Matias did a great job at the Alhambra, helping us appreciate the details and history without it feeling overwhelming.

Overall, Kimkim made the trip easier to plan and enjoy. It was a very positive experience, and we’d definitely consider using them again.

My wife and I signed up to go on a transatlantic cruise from Spain to the US. Since we had to fly to Spain we thought we would take advantage and spend a week in Spain prior to boarding the cruise in Barcelona. I did an internet search of travel agencies that specialized in Spain and Kimkim was one of the ones that popped up. I sent the request and a short time later I was contacted by one of their representatives by the name of Coraima. She was one of their Spain specialists. We discussed the things we would like to do, see and experience while on our trip. She took the information and said she would get back to us with some options. The next day she sent us various options and suggestions to review. After we reviewed them, we discussed with her which ones we preferred and which hotels we were interested in reviewing. Shortly thereafter she sent us a revised itinerary to review. After a couple of tweaks we finalized the trip details. She also made sure that our passports were current and other such details. This was about a month prior to the departure date, As the date became closer she and another agent named Summer would keep in contact to make sure that everything was proceeding according to plan. They were also very responsive in answering any questions that we may have thought of during the period leading up to the departure date.
In one instance the tour company we had booked a tour with had to cancel our scheduled tour at the last minute due to the venue having to close on the day we were to tour. Summer quickly notified us and shuffled our itinerary so that we could still do the tour we desired.

There is always concern when you select a travel agency “in the blind” without a recommendation from someone that you trust. In this case we could not be more pleased with the results. Both Coraima and Summer demonstrated a complete knowledge and understanding of the areas we wanted to visit. They perfectly balanced a professional attitude with a very friendly demeanor. They were always responsive in a timely manner and very patient with our numerous questions. During the trip they contacted us through the Kimkim app to make sure everything was going per plan and that we didn’t run into any problems. We can’t praise and thank them enough for their efforts which resulted in the perfect trip we hoped for when we first planned it. We would not hesitate to use them again should the opportunity arise nor hesitate to recommend them to anyone who asked our opinion of Kimkim.

Hotel Reviews

Room Mate Alba

Madrid

Room was nice . Breakfast was ok but nothing unique. We would satay here again

Authenticity & Character

Location

Conveniently located

Staff

Very friendly and helpful

Cleanliness & Comfort

Gran Hotel Havana

Barcelona

Great hotel. Breakfast offered many different options.

Authenticity & Character

Location

Centrally located. Taxi stand right outside

Staff

Cleanliness & Comfort

Activity Reviews

Malasaña Flamenco Experience

Madrid

Excellent show

Quality of Experience

Guides, Drivers and Staff

Transport

Took a taxi so not much to say

Penedès Vineyards, Wines & Tapas Day Trip

Barcelona

Tour was ok, but we went in the spring so there wasn't much to see in the vineyard. Vines were pruned so no activity. This tour would be better later in the year when the grapes were picked and wine being made. The wine tasting and the Tapas were delicious

Quality of Experience

Guides, Drivers and Staff

Transport

Short Prado Museum Visit with Skip-the-Line Ticket

Madrid

Excellent tour. Primarily due to the tour guide (Maria). She was very knowledgeable, professional, friendly, and made this very enjoyable

Quality of Experience

Guides, Drivers and Staff

Transport

Took taxi so not much to say

Gothic Quarter Tapas Walk

Barcelona

This was one of the best tours we took. Excellent guide who was very knowledgeable not only of the tapas but also the history of the area. Highly recommend

Quality of Experience

Guides, Drivers and Staff

Transport

took taxi so not much to say

Private Park Güell & La Sagrada Família Experience

Barcelona

The La Sagrada tour was very good. Guide was very knowledgeable. It is a 5 for the La Sagrada and less for the Park Guell. We did the park at night and it was very cold so we couldn't enjoy it as much

Quality of Experience

Guides, Drivers and Staff

Transport

Transport was not part of the tour. However where the Park tour ended there wasn't any taxis or buses available. Tried calling a taxi but I guess he got lost. Finally a taxi showed up and there client never showed so he took us.

Planning our trip to Spain through KimKim was one of the best travel decisions we’ve made. The entire process felt smooth, personalized, and stress-free from start to finish. Julia, our local specialist, was incredibly attentive, responsive, and thoughtful in curating an itinerary that truly matched our interests and pace.

Every detail was handled with care, from accommodations to transportation to guided experiences, allowing us to fully relax and immerse ourselves in the journey. The guides we met along the way were knowledgeable, warm, and clearly passionate about sharing their culture, which made each destination come alive in a deeper way.

Although we experienced a few travel hiccups during the holiday week, such as flight delays and traffic outside our control, Julia and the KimKim team were incredibly responsive. They proactively reached out, adjusted details like our car rental pickup and guided tour times, and made a stressful situation feel much more manageable.

Some of the most memorable moments included wandering through the historic streets, taking in the architecture, and experiencing the local food and atmosphere that made each city feel unique. It never felt rushed or overwhelming, just well-balanced and intentional.

What’s the most important thing to know? Trust the process. KimKim and your local specialist handle the details so you can fully enjoy the experience. Communicate your preferences, and they truly tailor the trip to you.

Overall, this was more than just a trip; it was a meaningful experience we’ll always remember. I would absolutely recommend Kimkim and Julia to anyone looking for a seamless and thoughtfully planned journey.

Hotel Reviews

ICON Malabar

Málaga

We initially had a bit of difficulty finding the hotel, as there isn’t direct driving access. You have to park nearby and walk in. That said, once we arrived, it was worth it. We were in the heart of everything, unexpectedly, during a widely celebrated Holy Week. ICON Malabar is a charming, boutique-style hotel located right in the heart of the city center. Everything was within easy walking distance: restaurants, shopping, the beach, and the boardwalk, which made exploring Málaga incredibly convenient. The staff was amazing from start to finish. Check-in and check-out were smooth, breakfast was included and delicious, and they offered great recommendations for local food (including some of the best churros in the area!). They were also very patient and accommodating, especially with our limited Spanish. Overall, a wonderful stay in a perfect location. We would definitely recommend it to anyone visiting Málaga.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Valenciaflats Ciudad de las Ciencias

Valencia

Our stay at Valenciaflats Ciudad de las Ciencias was overall good, especially depending on what type of experience you’re looking for. The space is an apartment, which was great in terms of having a kitchen and extra room to spread out. However, it doesn’t offer the same ease or convenience you might expect from a traditional hotel, so that’s something to keep in mind if you prefer full-service accommodations. One of the biggest highlights was the location in relation to the City of Arts and Sciences. It’s within easy walking distance to the aquarium and science center, which were amazing to experience. That said, it is a bit removed from the main city areas. If you’re new to Valencia, having a car can be helpful. If you're open to using the bus system, it is easily accessible and manageable, but for certain things, like getting to our guided tour, we preferred to use Uber in a new space. Overall, this is a good option if you’re looking for more space, a quieter setting, and a more cost-effective stay. Just be prepared for a bit more planning when it comes to getting around.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Melia Palma Bay

Palma de Mallorca

This was hands down my favorite place from the entire trip. It truly offered the best of both worlds. We had the extra space and comfort of an apartment (similar to our stay in Valencia, with separate rooms), combined with the ease and convenience of a hotel, as we experienced in Málaga. It was the perfect balance. The space itself was modern, clean, and very easily accessible. The location couldn’t have been better, right across the street from the beach and just minutes from a stunning cathedral, parks, the town center of Palma, great restaurants, and the marina. It was also only about 10 minutes from the airport, which made travel incredibly easy. There’s a great restaurant right downstairs, a rooftop pool and bar, the staff was wonderful, and the underground parking was a huge plus. It also never felt too crowded or busy, which made the whole experience even more relaxing. Overall, this was the highlight of our stay, and I would absolutely return.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Treasure Hunt in Málaga

Málaga

This experience was so much fun and a great way to explore Málaga, especially with kids. It combined sightseeing with interactive elements that kept everyone engaged, while also sharing interesting facts and history about the city. The treasure hunt format made walking through the city center feel like an adventure, and the treasure box at the end was a perfect and exciting reward. We also had some major flight delays, and the team was incredibly flexible and accommodating. They worked with our schedule to reschedule the activity so we could still experience it before the end of our trip, which we really appreciated. Our guide was fantastic, friendly, knowledgeable, and full of great insights about Málaga that added even more value to the experience. Overall, this is a fun, engaging, and family-friendly way to see the city. Highly recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

Not necessarily transport involved. They give you the address of where to meet, and you go from there on foot!

Paella Cooking Class with Mercat Central Visit

Valencia

This experience was absolutely awesome and a definite highlight of our time in Valencia. While we did have some flight delays, this activity couldn’t be rescheduled due to it being a group experience, so that’s something to keep in mind. But once there, you’re fully engaged the entire time, and it’s truly worth it. The experience begins with a guided tour, where you learn about the history of Valencia and the origins of paella. Walking through key spots tied to the story made it even more meaningful and engaging. After the tour, you head to the cooking location, where the experience continues with snacks and wine before moving into the kitchen. You’re guided step-by-step through making authentic paella, all while enjoying a variety of Valencian wines and small bites along the way. The best part is sitting down afterward with the group to enjoy the meal you created together, paired with more delicious wine and finished with a dessert and dessert wine. The staff was knowledgeable, friendly, and truly passionate about what they do, which made the experience even more special. Overall, this is a must-do when visiting Valencia: fun, immersive, and incredibly memorable.

Quality of Experience

Guides, Drivers and Staff

Transport

No transport needed. Meet at meeting place, and you walk with a group through the experience.

Palma de Mallorca Food tour

Mallorca

This is one I can’t fully speak to from start to finish, but I still wanted to share our experience because it says a lot about the quality of the tour and the guide. We visited on a Saturday during Easter weekend, and the area was extremely crowded, with multiple cruise ships in port. Parking was very difficult to find, and we ended up running about 30 minutes late just trying to park. In hindsight, I would highly recommend taking a taxi to the meeting point, as this area is not very car-friendly and requires walking. Because we were late, we initially struggled to find the group and almost gave up. We even took our kids to a nearby park, thinking we had missed the experience entirely. However, our guide truly went above and beyond. He stayed in contact with us, texting and calling to help us find him, and never gave up on us. After about 10 minutes of searching, we were able to meet up with the group about an hour into the tour. Although we missed the first half, the guide made sure we still had a meaningful experience. He had thoughtfully brought food from the earlier stops, wrapped and ready for us, and welcomed us in as if we had been there the whole time. The guide was incredibly kind, patient, and tenacious. Even joining late, we were able to enjoy the second half of the tour, and it ended up being a really memorable experience.

Quality of Experience

Food

We joined late, but what we got in the middle/end was delicious.

Guides, Drivers and Staff

Transport

Getting to the meeting point was hard due to a holiday weekend, but no transport was given on this. It's a walking food tour.

We had a wonderful trip exploring southern Spain. Starting in Malaga, we had a delicious tapas tour with our guide Emilio. We had plenty of time to also tour on our own checking out multiple attractions including Castillo Gibralfaro and the Picassos birthright museum. The kayak tour in La Heradurra showcase the beautiful coastline of the area. Two of our favorite outings were the hikes to El Saltillo mountain village and to the amazing canyons of Caminino del Rey. Ronde was our favorite city to visit with it being perched on its elevated picturesque mesa. The trip offered a unique variety of activities and settings to explore. We loved it all.

What an amazing trip!! The team at Kimkim is the best out there.
Our tours in Barcelona with Lili were informative and fun. My sons 10 & 12 especially enjoued teh biking tour.
The fishing camp was fantastic, nice, clean and friendly staff. We caught some big carp and we will be back for the catfish!
Madrid was wonderful and the Real Madrid game was next level excitement! We would definitely use kimkim again!!

Activity Review

Private Barcelona Bike Tour

Barcelona

I have high energy boys so this was fantastic for them and a great way to see the city!

Quality of Experience

Guides, Drivers and Staff

Transport

Planning the trip was easy through kimkim.
We had some issues arise during the trip and the team was responsive.

Hotel Reviews

El Museo Living & Experience Club Apartments

Málaga

Location is great. It is walking distance to many of the sites.

Authenticity & Character

No

Location

Staff

Cleanliness & Comfort

Shower was inviting

60 Balconies Design

Madrid

Authenticity & Character

Metro stop is Chueqe which is colorful.

Location

Staff

We didn’t see them much, but breakfast was delivered every morning.

Cleanliness & Comfort

Casa de Triana Luxury Suites by Casa del Poeta

Seville

Such a beautiful space. Our family loved this one the best. Breakfast plentiful. A little bit of a walk to the sites, but we did not mind. We still talk about this place and would definitely stay again!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Day Trip to Gibraltar

Málaga

Our guide Jose Luis was great! The kids loved it. Beautiful area. We came here because our son really likes aviation, and this is where you can walk across airplane runway for a cool experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Easy trip from Malaga

Old Town Discovery Walk

Málaga

Great history walk from Damian.

Quality of Experience

Guides, Drivers and Staff

Private Flamenco, City & Tapas Experience

Seville

Yohanna was great! She chose some delicious tapas for us. The flamenco show was amazing.

Quality of Experience

Guides, Drivers and Staff

Historic Landmarks Walk

Seville

So much to see! Carlos was a great guide. Our kids enjoyed it too!

Quality of Experience

Guides, Drivers and Staff

Private Electric Tuk-Tuk Adventure

Madrid

It’s a tour of the different neighborhoods in Madrid while on a tuk tuk.

Quality of Experience

Doesn’t give you a lot of history

Guides, Drivers and Staff

Toledo Family Experience & Sword-Making Workshop

Madrid

So amazing. We got to hands-on participate in the forging process. The owner of the shop was great as well as our English translator. My favorite part of the trip.

Quality of Experience

Hi Coraima,

I apologize for the delayed review! You are fantastic to work with and we had the best time in Barcelona because of the itinerary you built for us. Thank you again!

Our trip was amazing. We loved all the hotels selected by the team, I doubt we could’ve discovered them on our own. The transfers were all so smooth and took away all the stress we would normally experience traveling with kids. Having all our activities and tickets purchased beforehand also left us free to just enjoy ourselves. We can’t wait to plan another KimKim trip!