Kimkim Trip Reviews

4.8
Based on 22,644 ratings
Read 22,644 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Travels Around Italy and Sardinia
Italy | Sep 3 - Sep 28, 2026

L
Liz S.
Australia | Reviewed on Oct 13, 2026
Our holiday consisted of four weeks travelling around Italy and Sardinia during September 2026 and the places we loved most on our trip were Porto Venere, Sorrento, Pompeii, Amalfi Coast, Ravello, Atrani and Cala Gonone. I had various places that I had wanted to see, along with a few hotels and Airbnb's that I wished to stay in along the way, and Rita managed to put together an incredible itinerary which joined all dots. She also organized private transfers where necessary, which made... Read more

Our holiday consisted of four weeks travelling around Italy and Sardinia during September 2026 and the places we loved most on our trip were Porto Venere, Sorrento, Pompeii, Amalfi Coast, Ravello, Atrani and Cala Gonone.

I had various places that I had wanted to see, along with a few hotels and Airbnb's that I wished to stay in along the way, and Rita managed to put together an incredible itinerary which joined all dots. She also organized private transfers where necessary, which made things so much easier. They were a godsend! If the budget allows, I highly recommend looking into booking a few. Every driver without exception, was friendly, helpful and professional.

Hotel Reviews
Hilton Rome Airport Hotel
Fiumicino

We booked this hotel so we could stay one night after a long flight from Melbourne, Australia to Rome. It was clean, and the beds were comfortable. It also has an undercover travellator leading directly from the airport itself to the hotel which is a great idea. We also did this on the way home from Naples to Australia. There is a large restaurant on the premises with friendly, efficient staff and delicious food. It really is a great place to stay.

Authenticity & Character
Great staff, comfortable beds and a very nice restaurant with a wide choice of food.
Location
The hotel is reached directly from Rome airport by an undercover travellator.
Staff
Cleanliness & Comfort
Palazzo Alabardieri
Naples

This hotel was absolutely beautiful. Our room was so lovely and pretty, very clean, and the beds were very comfortable. Unfortunately, there was no restaurant but there were many places nearby that you could eat at.

Authenticity & Character
It is an exceptionally beautiful hotel.
Location
It is not far from Naples Airport.
Staff
Cleanliness & Comfort
Activity Reviews
A Day Along the Amalfi Coast
A Day Along the Amalfi Coast
Italy

We had a private chauffeur for the drive along the Amalfi coast, and she was amazing. It is not recommended to drive yourself as the traffic is horrendous and the road winds up and around the mountain. Our driver stopped at Positano where we had an hour or two to walk around and shop and then she found a lovely restaurant with a beautiful view where we had lunch. After lunch we continued along the Amalfi coast to Ravello.

Quality of Experience
Guides, Drivers and Staff
Transport
Italy -Important Trip Information: Please Review Before Departure
Italy -Important Trip Information: Please Review Before Departure
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Naples & Madrid | Replied on Oct 16, 2026

Dear Elisabeth, thank you so much for your lovely review! It was a pleasure helping you bring your Italian adventure to life and connecting all the places you wanted to visit into one memorable journey. Thank you again for your kind words and for recommending our services. I hope to work together again in the future. All the best, Rita 🥰

Unforgettable Spain
Spain | Sep 24 - Oct 6, 2026

S
Susie K.
San Jose, CA | Reviewed on Oct 13, 2026
From the very first interaction, the people at KimKim were extremely helpful. Julia spent a lot of time with me - helping me plan the trip I wanted to take. She listened to my interests and then crafted an incredible trip for us. Choices of hotels, information on what to do in each city, tours, self-guided walks etc. With KimKim the trip felt seamless; there were people to fetch us and return us to the airports or train stations. The hotels were great, centrally located and the people who... Read more

From the very first interaction, the people at KimKim were extremely helpful. Julia spent a lot of time with me - helping me plan the trip I wanted to take. She listened to my interests and then crafted an incredible trip for us. Choices of hotels, information on what to do in each city, tours, self-guided walks etc. With KimKim the trip felt seamless; there were people to fetch us and return us to the airports or train stations. The hotels were great, centrally located and the people who worked at them were also extremely helpful. We had several private tours which were beyond our expectations: Carlos at the Prado in Madrid (who by the way suggested places to visit or eat in the other cities as well.) Took us through the museum showing us the highlights but also gleaning our interests and making sure we some of those as well. Then a different Carlos led us through the Alhambra – incredibly knowledgeable about the history, art and architecture of the incredible building and its surrounding, Finally, Ann-Marie our guide through the Sagrada -also so knowledgeable bringing that structure to life for us. (she was even able to talk the ticket people to let us in as we were late due to the torrential downpours. But most impressive of all was how incredibly responsive everyone at KimKim was to our needs. If I texted with a question – I got an answer within minutes. Thank you KimKim for helping us have the trip of a lifetime. You will definitely be hearing from us again.

Hotel Reviews
Hotel Hospes Puerta de Alcalá
Madrid

Nice big room. Good location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Áurea Catedral Hotel
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las Casas de la Judería
Seville

Fun hotel. Good luck finding your room but that became part of the challenge each night

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Madison Hotel
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Alhambra & Generalife Gardens with a Historian
Private Alhambra & Generalife Gardens with a Historian
Granada

The guide was amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Walk in Albaicín District
Self-Guided Walk in Albaicín District
Granada
Quality of Experience
Self-Guided Visit of Madrid's Renowned Museums
Self-Guided Visit of Madrid's Renowned Museums
Madrid

Prado was amazing Really enjoyed the Reina Sofia on our own. Retriro Park also had a guest artist whose work was very interestng

Quality of Experience
Private Extended Visit to Sagrada Família
Private Extended Visit to Sagrada Família
Barcelona
Quality of Experience
Guides, Drivers and Staff
Private Prado Museum Visit with an Art Historian
Private Prado Museum Visit with an Art Historian
Madrid

The guide was fabulous. Really glad to have had him to help us through this immense museum

Quality of Experience
Guides, Drivers and Staff
Summer Magic Nights at Casa Batlló
Summer Magic Nights at Casa Batlló
Barcelona

fun

Quality of Experience
Local specialist: Julia Reed
Julia
Julia Reed
Local specialist in kimkim HQ | Replied on Nov 01, 2026

Thank you so much for your kind words, Susie! I just read your review, and my cheeks hurt from smiling! I truly appreciate you taking the time to share such thoughtful feedback. I'm so glad to hear how much you and Brandt enjoyed your guides in each city. We'll absolutely pass along your kind words to them!

It’s been such a pleasure working with you both, and I’m so glad you both enjoyed your time in Spain so much. We’d love to help you plan your next adventure whenever you're ready! 😊

All the best,
Julia

As the henna slowly fades from my hand, and t...
Morocco | Sep 27 - Oct 1, 2026

Ashley
Ashley F.
Atlanta, GA | Reviewed on Oct 13, 2026
As the henna slowly fades from my hand, and the last trace of desert sand from the Sahara falls out of my shoes, my mind still dances to the rhythm of the Berber music that embraced my trip. The smell of the campfire, the warmth of the mint tea, the smiles that met my eyes in every direction I looked, the warm culture, and that constant peacefulness in the air, have become memories that make my heart flutter. That feeling of being one with nature, intertwined, fully connected, and... Read more

As the henna slowly fades from my hand, and the last trace of desert sand from the Sahara falls out of my shoes, my mind still dances to the rhythm of the Berber music that embraced my trip.

The smell of the campfire, the warmth of the mint tea, the smiles that met my eyes in every direction I looked, the warm culture, and that constant peacefulness in the air, have become memories that make my heart flutter.

That feeling of being one with nature, intertwined, fully connected, and grounded to my core, will stay embedded in my soul forever.

The kindness that I received, the kindred spirits that I met along the way, and the many hours of laughter that I shared with everyone I met, will now become a part of my smile that I share daily.

It’s hard to put an adventure like this trip into words to explain to others when they ask “How was your trip?”. I believe strongly that everything happens for a reason, and people are put into our lives on purpose. The people I met along this journey, the connections I made, and the friendships that formed into family will stay in my heart forever!

All I can say is Morocco is stunning, vibrant, and extremely beautiful, and the people are some of the most amazing people I’ve ever met in my life! Our driver Moha was the absolute best driver anyone could ask for, and we couldn’t have done this trip without his expertise! Moha was extremely nice, forgiving for our lateness, and beyond helpful and accommodating no matter if it was for a pit stop or finding something in particular that we needed. He told us a lot about the country, helped us learn some of the language, laughed with us, and always made sure we were comfortable and happy. By the end of our trip Moha felt like family to us!

The accommodations were spectacular beyond measure! The beauty and the attention to detail blew my mind at the Riad and the Tiziri Desert Camp. Both places had exquisite food, some of the best I’ve ever eaten before. Tiziri Desert camp took me to a new level of happiness I’ve never known, a peacefulness I am excited to revisit!

All in all, this was a trip that dreams are made of, and I couldn’t ask for anything more, except more time there! I can’t wait to go back!!

Hotel Reviews
Dar Rihana Dades
Douar Aït Ouffi

Extremely beautiful accommodations, wonderful staff, and delicious food!

Authenticity & Character
Gorgeous ceilings, wood carved furnishings, large rooms with wonderful showers!
Location
Beautiful location in Boumalne Dades with a gorgeous view from the rooftop terrace!
Staff
Very nice and accommodating
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

As the last trace of desert sand from the Sahara falls out of my shoes, my mind still dances to the rhythm of the Berber music that embraced my stay at the Tiziri Luxury Camp. The smell of the campfire, the warmth of the mint tea, the smiles that met my eyes in every direction I looked, the warm Amazigh culture, and that constant peacefulness in the air, have become memories that make my heart flutter. That feeling of being one with the dunes, intertwined, fully connected under the stars, and grounded to my core, will stay embedded in my soul forever. The kindness that I received, the kindred spirits that I met at the camp, and the many hours of laughter that I shared with everyone I met, will now become a part of my smile that I share daily. Our stay at Tiziri Camp was absolutely magical, elevated entirely by a staff that performs beyond measure. From the moment we arrived, the hospitality was unmatched. The attention to detail throughout the camp is stunning, especially their commitment to an eco-friendly design. The tents are beautifully designed, and the exquisitely detailed furnishings blend sustainable practices with traditional luxury and modern comfort perfectly. We were welcomed right away by our incredible server, Yedir, who immediately greeted us with refreshing tea after our long journey. We were thrilled to find out he would also be taking care of us during breakfast and dinner at the restaurant. Yedir’s service was nothing short of anticipatory and impeccable. He timed every meal perfectly, and treated us with a level of genuine warmth and professionalism, all with a smile, that you rarely find. Beyond the perfect service, the culinary experience was spectacular, with every meal beautifully prepared and bursting with flavor. The nights were equally unforgettable—gathering around the campfire dancing and listening to amazing traditional Berber music under the desert stars was the perfect way to wind down. It is clear that the entire team works in flawless harmony to deliver an exceptional stay to their guests. If you are looking for breathtaking views paired with world-class hospitality, Tiziri Luxury Camp is an absolute must-visit.

Authenticity & Character
The spectacular attention to detail. The gorgeous Berber rugs and bedding, the stunning furnishings, down to the wood carved base boards. The eco friendly design is also wonderful, the water filtration system, the solar panels, and the no food waste practices.
Location
You’re deep into the Erg Chebbi dunes with stunning views from every angle, and stars that go on for miles.
Staff
Impeccable staff! Extremely nice, engaging, highly versed in multiple languages, attentive, and respectful.
Cleanliness & Comfort
Everything was exceptionally clean from the bedding, the room itself, the dining areas, to the main carpet walkway between the tents.
Hotel Kenzi Rissani
Errachidia

Nice clean hotel with a gorgeous pool, outdoor dining, large room with an excellent shower!

Authenticity & Character
Location
Close to the airport in Errachidia
Staff
Cleanliness & Comfort
Clean room and hotel
Activity Reviews
Fossil and Meteorite Hunting
Fossil and Meteorite Hunting
Merzouga

Fun experience, especially since I am a rock hound and collect minerals and fossils. Gorgeous, vast landscape with lots of fossils and gorgeous colored rocks, as well as a whole new view of the dunes. The guide was wonderful, very knowledgeable and took us to some plentiful locations.

Quality of Experience
Guides, Drivers and Staff
Nice and very knowledgeable
Transport
Stop at the women’s rug coop at 9:30 am
Stop at the women’s rug coop at 9:30 am
Morocco

Stunning handmade rugs, very informative history of how they are made and the different details on each one. Very friendly host and shop!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Oct 13, 2026
Hi Ashley,
Thank you so much for sharing such a beautiful and heartfelt review! Your words truly capture the magic of Morocco and the special connections that make a journey unforgettable. It was an absolute pleasure to be part of your adventure, and I’m delighted to know that you enjoyed the country, the accommodations, and the peaceful magic of the Sahara.
I know Moha will be especially happy to hear your kind words. I’ll be sure to share your message with him, as I know it will mean a lot...
Read more

Hi Ashley,
Thank you so much for sharing such a beautiful and heartfelt review! Your words truly capture the magic of Morocco and the special connections that make a journey unforgettable. It was an absolute pleasure to be part of your adventure, and I’m delighted to know that you enjoyed the country, the accommodations, and the peaceful magic of the Sahara.
I know Moha will be especially happy to hear your kind words. I’ll be sure to share your message with him, as I know it will mean a lot to him. We’re so happy that he made you feel comfortable, cared for, and at home throughout your journey.
Morocco has a special way of touching the heart, and knowing that you’re taking home such beautiful memories and meaningful connections makes us truly proud. You will always be welcome back, and we would love to help you create even more unforgettable memories on your next visit!
Until we meet again, wishing you many beautiful moments filled with the same warmth, joy, and peace you found in Morocco.
Warmest regards,
Majid

We were met by a fabulous team that made us f...
Mexico | Sep 18 - Oct 12, 2026

P
Pip S.
Australia | Reviewed on Oct 13, 2026
We were met by a fabulous team that made us feel welcome despite our extremely late arrival
Shout out to Yan!!
Read more

We were met by a fabulous team that made us feel welcome despite our extremely late arrival
Shout out to Yan!!

Hotel Reviews
Hotel Punto Mx
Mexico City

Great location Bed terrible Internal rooms with no windows a bit claustrophobic Staff not particularly helpful Breakfast mediocre

Authenticity & Character
Small, dank rooms
Location
Staff
Disinterested
Cleanliness & Comfort
Curtains inadequate Bed very uncomfortable
San Pedro
Puebla

Room good Staff friendly and helpful Breakfast disgraceful, mess everywhere and dry messy hot food

Authenticity & Character
Location
Staff
Friendly and helpful Apologetic for delay with checking in
Cleanliness & Comfort
El Diablo y la Sandía Libres
Oaxaca de Juárez

Gorgeous air BnB Staff super friendly and helpful Made it feel like our home with full use of kitchen and facilities Wonderful recommendations of restaurant Nice spacious room with little extras such as singer/umbrella/sublick

Authenticity & Character
Very small with a real sense of belonging and other guests friendly
Location
Central to interest points and restaurants
Staff
Helpful and friendly
Cleanliness & Comfort
Reused water Kitchen spotless Linen very clean
Hotel Mansion del Valle
San Cristobal de las Casas

Great location but our initial rooms were very cold and damp They did move us but which was an improvement

Authenticity & Character
Would have been a great hotel in its heyday but was lifeless
Location
Easy walk to what we wanted to see and do
Staff
Mixed friendliness/ helpfuk
Cleanliness & Comfort
Cold, damp and no soap
Hotel La Aldea del Halach Huinic
Palenque

Nice room and pool Staff friendly Nice breakfast

Authenticity & Character
Lovely stay in the trees
Location
Not central at all but lovely to be in the jungle
Staff
Cleanliness & Comfort
Hotel Lopez
Campeche

Central location in fun town Staff not particularly helpful Breakfast standard

Authenticity & Character
Would have been grand in its day, rooms were fine but overall a bit tired
Location
Staff
Cleanliness & Comfort
Casa Zafiro Hotel - Adults Only, Mérida
Mérida

Nice pool Helpful staff Great location

Authenticity & Character
More light, less noise (echoed a lot)
Location
Central
Staff
Cleanliness & Comfort
Hotel boutique Saastah
Valladolid

Fabulous Super friendly staff Lovely spacious rooms Great location Great breakfast Very very clean

Authenticity & Character
Gorgeous Air bnb style accom
Location
Staff
Soooo helpful, friendly and accommodating
Cleanliness & Comfort
Spotless
La Posada del Sol Boutique Hotel Tulum
Tulum

Had not been open for a month and were not ready for guests Pool not open but did have a small plunge pool that was ok Rooms extremely stuffy and hot with restrictive AC

Authenticity & Character
Difficult getting up the stairs No lighting at night on the stairs
Location
In a very expensive part of the town
Staff
Asked for a couple of things like ice and use of a knife and were told no No one around to help with any questions
Cleanliness & Comfort
Bathroom Very smelly
Activity Reviews
Boat tour in the Natural Reserve of Sian Ka'an
Boat tour in the Natural Reserve of Sian Ka'an
Mexico

Absolute highlight Stunning scenery Great guide and boatman

Quality of Experience
Absolutely brilliant Loved the float down the canal in the most beautiful water
Guides, Drivers and Staff
Transport
Teotihuacan site with an English speaking guide
Teotihuacan site with an English speaking guide
Mexico

Fascinating ruins with a very expansive history Great guide

Quality of Experience
Guides, Drivers and Staff
Transport
Tulum site with an English speaking guide
Tulum site with an English speaking guide
Mexico

Guide in a rush and rude

Quality of Experience
Guides, Drivers and Staff
Transport
Self drive
Chichen-Itza site with an English speaking guide
Chichen-Itza site with an English speaking guide
Mexico

Ruins interesting Guide seemed a little bored

Quality of Experience
Extremely commercial and very aggressive stall holders on the walk in
Guides, Drivers and Staff
Transport
City walking tour and Museo del Templo Mayor
City walking tour and Museo del Templo Mayor
Mexico City

Historical sites and museum fantastic but our guide was extremely difficult to understand and he talked so much it was difficult to take in his knowledge. Also stood very much in my personal space which was disconcerting

Quality of Experience
Guide too hard to understand so felt like we missed a lot
Guides, Drivers and Staff
Transport
Comfortable, polite, safe driver Water proveded
Hierve el Agua – Mitla – Teotitlán del Valle - Tule Tree - Mezcal Testing
Hierve el Agua – Mitla – Teotitlán del Valle - Tule Tree - Mezcal Testing
Oaxaca

An hour at the tree too long Buffet lunch not our style Very very commercialised artisan pottery and weaving which in. fact on intense questioning we worked out WAS the way they used to do it but now all made in a factory so felt slightly mislead Not authentic

Quality of Experience
Long drive to waterfalls
Guides, Drivers and Staff
Transport
Monte Alban - San Antonio Arrazola - Cuilapam de Guerrero - San Bartolo Coyotepec
Monte Alban - San Antonio Arrazola - Cuilapam de Guerrero - San Bartolo Coyotepec
Oaxaca

Extremely interesting and very informative, enthusiastic guide willing to answer questions

Quality of Experience
Guides, Drivers and Staff
Transport
Uncomfortable
Cooking Class - Oaxaca
Cooking Class - Oaxaca
Oaxaca

Beautiful experience with lovely family and the food was delicious Would have been better to make a few more common dishes that we would make again but making the mole was fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Palenque site with an English speaking guide
Palenque site with an English speaking guide
Mexico

Fascinating One of My favourite days Excellent guide with an incredible knowledge of Mayan culture and history

Quality of Experience
Guides, Drivers and Staff
Transport
Uxmal site with an English speaking guide
Uxmal site with an English speaking guide
Mexico

Interesting history Felt rushed by the guide

Quality of Experience
Guide was on auto pilot and in a hurry
Guides, Drivers and Staff
Transport
Great driver
Walking tour in Mérida with an English speaking guide
Walking tour in Mérida with an English speaking guide
Mérida

Not terribly inspiring Did a lot of walking with hot a lot of history or points of interest

Quality of Experience
Guides, Drivers and Staff
Yaxunah Mayan village
Yaxunah Mayan village
Mexico

Nice to see a small community and how it operated and enjoyed the meeting with the corn farmer to help understand the importance of corn to the Mayan Beautiful Cenote

Quality of Experience
Seeing how a small Village worked as a cooperative
Food
Nice to try a traditional diah
Transport
Self dtive
Boat tour in the natural reserve of Rio Lagartos
Boat tour in the natural reserve of Rio Lagartos
Mexico

Wonderful to see the flamingos Beautiful trip

Quality of Experience
Unbelievable ceviche fish for lunch
Guides, Drivers and Staff
Transport
Self drive
Cañon del Sumidero
Cañon del Sumidero
Mexico

Stunning

Quality of Experience
Stunning vista
Guides, Drivers and Staff
The Spanish guide was taking a lot and we only got an occasional sentence form our guide
Transport
Bike Through Tulum’s Hidden Cenotes | Eco-friendly activity
Bike Through Tulum’s Hidden Cenotes | Eco-friendly activity
Tulum

Lots of fun and interesting to see three different cenotes Fun on the bikes Ravaged by mosquitoes

Quality of Experience
Guides, Drivers and Staff
Transport
Self drive then bikes
Tour Tacos & Cantinas
Tour Tacos & Cantinas
Mexico City

So much fun and great choice of restaurants Very authentic taste of different styles topped off with churros and hot chocolate

Quality of Experience
Food
Guides, Drivers and Staff
Isobel so fun and really knowledgeable
Transport
Xochimilco Tour Trajinera
Xochimilco Tour Trajinera
Mexico City

Too commercial

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Charlotte Melun

HIGHLY RECOMMEND KIMKIM!
Ireland | Sep 30 - Oct 12, 2026

Kelly
Kelly B.
Atlanta, GA | Reviewed on Oct 13, 2026
Everything from start to finish was great. We were kept busy which was perfect as we wanted to see everything!
The hosts at The Piper’s Nest and Mystical Rose were so sweet and kind and the accommodations warm and welcoming!
Initially I wasn’t a fan of going to Bushmills but it ended up being my second favorite stop on the tour (it was my favorite until we hit Killarney, I fell in love with that little town!).
All of the planning was perfect! We did opt to skip the Ring of Kerry to spend...
Read more

Everything from start to finish was great. We were kept busy which was perfect as we wanted to see everything!
The hosts at The Piper’s Nest and Mystical Rose were so sweet and kind and the accommodations warm and welcoming!
Initially I wasn’t a fan of going to Bushmills but it ended up being my second favorite stop on the tour (it was my favorite until we hit Killarney, I fell in love with that little town!).
All of the planning was perfect! We did opt to skip the Ring of Kerry to spend more time in Killarney, but are hoping to come back again soon and go back there!
Courtney with the School of Falconry was an amazing guide! We ended up adding walking around Ashford Castle to our agenda for that day, amazing grounds and Cong was an adorable little side quest! We loved driving and stopping to explore ruins we would come across. We learned so much about Ireland’s long history!
Dunluce castle was another thing we added on during our travels and is a must see. Incredible! Unfortunately we missed Carrickfergus castle (we didn’t realize it was on the way to our next destination and missed it on the ride) but made up for it with other stops.
Jerry at Lough Eske was a true gem! The kindest soul and he didn’t stop working! He was doing it all! And the accommodations speak for themselves. Just breathtaking.
All of our accommodations were great, we got lucky and were upgraded to the penthouse apartment in Galway at the western hotel which was a blessing for our group.
There’s so much to say, but I’ll probably run out of space. This was an amazing experience overall and I have zero complaints.
Rachel stayed in contact with us before and during the trip to check in. I would definitely recommend her for planning because she nailed what we were hoping to experience.

Hotel Reviews
Gray's at Bushmills
Bushmills

BEAUTIFUL little spot. Rooms were perfect and very clean. We had views of the ocean and loved watching the sweet little cows frolicking in the fields outside our windows.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cassidys Hotel
Dublin

Perfect little start to our tour! Enjoyed our accommodations during our Dublin stay and close to everything we needed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lough Eske Castle Hotel

This place was breathtaking. Jerry and Barnaby provided us with a warm welcome and made sure we had everything we needed during our stay. I can’t wait to go back and stay longer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Western Hotel
galway

Luckily for our group we were upgraded to the penthouse at Citypointe apartments. Accomodations were perfect for our group!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Pipers Rest
Doolin

Miss Jackie was the sweetest host! She made sure we had everything we needed and gave us some good recommendations to best utilize our time in Dooling and get the true Doolin experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mystical Rose Killarney

The host was warm and welcoming and gave us the best recommendations for restaurants as they are in abundance in Killarney! The accommodations were gorgeous and clean, and we had a view of the mountaintops from our room. Lovely little gem!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Rooms @ Firecastle

We only had a quick night here but the rooms were beautiful and had a view of the cathedral right oitside our window. Lovely little spot and wish we had more time here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Caherconnell Fort & Sheepdog Demonstrations
Caherconnell Fort & Sheepdog Demonstrations
Ireland

This was one of our favorite spots! These dogs are incredibly smart and it was amazing to see them at work!

Quality of Experience
Guides, Drivers and Staff
Trinity College Library : The Book of Kells Experience
Trinity College Library : The Book of Kells Experience
Dublin

This was so informative and I was in awe of the library and the Book of Kells. Definitely one of my favorite experiences!

Quality of Experience
Guides, Drivers and Staff
Transport
Cliffs of Moher Visitor Center tickets
Cliffs of Moher Visitor Center tickets
Ireland

Beautiful scenery! Definitely an experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Irish Dancing - The Irish House Party (Dinner & Show)
Irish Dancing - The Irish House Party (Dinner & Show)
Dublin

This was soooo much fun! Loved this band (bought a tin whistle 🤣) and the dancers were so entertaining! Dinner was delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Private  Hawk Walk ( 1 Hour)
Private Hawk Walk ( 1 Hour)
Ireland

Such a great experience and the one I was most looking forward to! Our guide was sweet and knowledgeable and loved these amazing birds like her own! Truly enjoyed this experience!

Quality of Experience
Guides, Drivers and Staff
Killarney National Park Jaunt - From Park to Castle
Killarney National Park Jaunt - From Park to Castle
Ireland

We didn’t realize this was a horse and buggy tour (jaunting car) so we’re pleasantly surprised! The park was lovely and we loved seeing the wildlife roaming around so comfortably! Grounds were clean and I always love seeing an old castle! Daniel was a great guide and had the best sense of humor, and Dash had his work cut out for him!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rachel Long
Rachel
Rachel Long
Local specialist in Wales | Replied on Oct 29, 2026
Dear Kelly,
Thank you for writing such a detailed review! It is so lovely to read about your experiences and hear about our dedicated suppliers!
I am delighted that you and your family had such an amazing experience, working with Jennifer was great and I am pleased that all your families’ ideas were woven into your perfect trip!
Caherconnell Fort & Sheepdog Demonstrations is such a welcoming place, the sheepdogs are so fun to watch, I am happy that you loved this too! Lough Eske Castle is...
Read more

Dear Kelly,
Thank you for writing such a detailed review! It is so lovely to read about your experiences and hear about our dedicated suppliers!
I am delighted that you and your family had such an amazing experience, working with Jennifer was great and I am pleased that all your families’ ideas were woven into your perfect trip!
Caherconnell Fort & Sheepdog Demonstrations is such a welcoming place, the sheepdogs are so fun to watch, I am happy that you loved this too! Lough Eske Castle is wonderful, and I am pleased that you found the castle breathtaking! So pleased that Jerry looked after you well, he really is a true gem!
I am so pleased that you enjoyed your time visiting the library and seeing the Book of Kells and that you had an interactive experience at the Irish Dinner and Show Dance was such a success for you and your family!
I am delighted that you are longing to return to killarney. We would love you all to travel with us again, let’s stay in touch!
Best wishes,
Rachel and the Team at High Point Holidays
Specialists for Ireland, Wales, Scotland, England and France.

Kateryna was patient with us and very knowled...
Ireland | Oct 1 - Oct 11, 2026

M
Marie K.
Minneapolis, MN | Reviewed on Oct 12, 2026
Kateryna was patient with us and very knowledgeable about ireland. She took the stress out of finding good hotels and arranging drivers. Everything worked out on time. She listened to our interests and planned our trip around them. We still had plenty of time and freedom to explore on our own. Read more

Kateryna was patient with us and very knowledgeable about ireland. She took the stress out of finding good hotels and arranging drivers. Everything worked out on time. She listened to our interests and planned our trip around them. We still had plenty of time and freedom to explore on our own.

Hotel Reviews
The Green
Dublin

Everyone at the hotel was kind and professional. The rooms were clean and pleasant. The breakfast was fresh and well prepared. Staff were always willing to help us with questions or arrange a ride, or make recommendations. Very pleasant stay.

Authenticity & Character
Very pleasant and welcoming staff
Location
Near shopping and many historical sites
Staff
Cheerful, helpful, polite and welcoming
Cleanliness & Comfort
Beds were made up nicely every day. Clean towels, room always looked fresh when we reurned. Dining staff attentive
Scott's Hotel Killarney
Killarney, Co. Kerry

Hotel was pleasant, rooms were clean, staff was pleasant and helpful. Food was good.

Authenticity & Character
Near many restaurants, live music
Location
Near shopping and transportation, close to historical sites we wanted to visit
Staff
Pleasant, helpful
Cleanliness & Comfort
Hallway carpet stained
The Victoria Hotel
Galway

Room was clean and fresh, food was good. Restaurant adjoining hotel was very good

Authenticity & Character
Location
Near everything we wanted to see in galway
Staff
We really didn’t interact with them, they were fine
Cleanliness & Comfort
Activity Reviews
Dublin Private Walking Tour
Dublin Private Walking Tour
Dublin

This was one of my favorite parts of our trip. She showed us all around Dublin, made great recommendations, answered questions we had, took us to historical sites and pointed out places of interest and the backstory.

Quality of Experience
Guides, Drivers and Staff
I thought she gave a fantastic tour, packed a lot into our 2 hours
Waterford Crystal Factory Tour: Discover Ireland's Master Glassmakers
Waterford Crystal Factory Tour: Discover Ireland's Master Glassmakers
Dublin

It was impressive how much work goes into this crystal. It was interesting to see and learn about all the steps involved.

Quality of Experience
Guides, Drivers and Staff
Transport
I really appreciated our driver who pointed out places of interest along the way
Killarney National Park Private Tour
Killarney National Park Private Tour
Ireland

Seemed magical to experience this in a horse drawn carriage.

Quality of Experience
Driver was pleasant and knowledgeable. Very interesting to listen to
Guides, Drivers and Staff
Pleasant guy
Transport
Beautiful horse. Appreciated the caring demonstrated by driver, both to his animal and his passengers
Visit the EPIC Interactive Museum & Jeanie Johnson Famine Ship
Visit the EPIC Interactive Museum & Jeanie Johnson Famine Ship
Dublin

Lots to learn about, didn't know about the extent of the oppression by the British, and for so many centuries.

Quality of Experience
The stories of what the irish people suffered
Dingle Peninsula Tour
Dingle Peninsula Tour
Ireland

Driver gave us a more extensive tour, way up in the hills. We really got to see a lot of the countryside. Driver was an interesting character.

Quality of Experience
Guides, Drivers and Staff
Transport
Jameson Distillery Bow St. Dublin Tour
Jameson Distillery Bow St. Dublin Tour
Dublin

Learned about the whiskey making process and hot to taste some good whiskey

Quality of Experience
Guides, Drivers and Staff
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Oct 28, 2026
Dear Marie, Thank you so much for your lovely review and kind words! It was truly a pleasure helping you plan your Irish adventure, and I'm so happy to hear that everything went smoothly and that you enjoyed the experiences along the way. It's wonderful to know that you loved exploring Dublin, the beautiful countryside, and all the special places Ireland has to offer. I'm especially glad that you had the perfect balance of planned activities and time to explore at your own pace. Thank you... Read more

Dear Marie,

Thank you so much for your lovely review and kind words! It was truly a pleasure helping you plan your Irish adventure, and I'm so happy to hear that everything went smoothly and that you enjoyed the experiences along the way.

It's wonderful to know that you loved exploring Dublin, the beautiful countryside, and all the special places Ireland has to offer. I'm especially glad that you had the perfect balance of planned activities and time to explore at your own pace.

Thank you again for trusting me with your trip. I hope you returned home with many beautiful memories, and I would be delighted to help you plan another adventure in the future!

Warmest wishes,
Kate

Polat and Gigi (their preferred nicknames wit...
Turkey | Sep 29 - Oct 5, 2026

W
Wendy E.
San Jose, CA | Reviewed on Oct 12, 2026
Polat and Gigi (their preferred nicknames with us) were wonderful guides. I feel lucky to have been shepherded around by them. Both helped us avoid huge tourist mobs; big cruise liners and large travel groups. They both were extremely knowledgeable and helped us eat at superb restaurants. Maybe it’s easier to suggest restaurants for only 6 people.
Our guide for Gallipoli and Troy would clearly be an excellent guide for large groups. He insisted on not answering questions, but rather for...
Read more

Polat and Gigi (their preferred nicknames with us) were wonderful guides. I feel lucky to have been shepherded around by them. Both helped us avoid huge tourist mobs; big cruise liners and large travel groups. They both were extremely knowledgeable and helped us eat at superb restaurants. Maybe it’s easier to suggest restaurants for only 6 people.
Our guide for Gallipoli and Troy would clearly be an excellent guide for large groups. He insisted on not answering questions, but rather for everyone to wait until we were at a site, listening to his information. This strategy would work well for large groups. However, our group was small and wanted more in depth information and discussion. In fact, our guide, forgot to get back to us about a question regarding viaducts we saw from the road.

Hotel Reviews
DoubleTree by Hilton Çanakkale
Çanakkale

Had all the amenities but I prefer less generic, smaller places with more character and personality. The steam room was nice and the Turkish bath interesting. The buffet breakfast was very nice, except cappuccino had to be paid for. I went to the restaurant for dinner. The food was good, but it took an hour to get served. It seems that someone had to go catch the fish. Or the cook went home thinking there was no one else to serve.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doubletree by Hilton Kusadasi
Kusadasi

Well located near the water and excellent restaurants. It was a bit generic. I prefer smaller and more character. We had to have a breakfast to go because we left for the airport before breakfast was served. There is a lot of room for improvement if they are going to give out takeout breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Yunak Cave Hotel
Ürgüp/Nevşehir

For such a unique experience, I was happy to overlook some uncomfortable mattresses. I don’t think the scorpion that stung my roommate is something that could be avoided; just bad luck.

Authenticity & Character
Location
I’m very glad we were in the smaller town and not in the midst of a crowded intense tourist city.
Staff
Very attentive when my roommate was stung by the scorpion. Plus, the cleaning staff were just plain friendly.
Cleanliness & Comfort
Except for the scorpion sting
Activity Reviews
Canakkale to Kusadasi via Troy & Pergamum
Canakkale to Kusadasi via Troy & Pergamum
Turkey

The driving was formidable and certainly cut into a more leisurely and thorough experience. It was sad to have such a short, rushed time at the museum at Troy. A drive from the top of Gallipoli was unnecessarily, aggressive, causing much motion sickness in the van. After the driver was asked to tone it down, the next day we went very slowly, uphill being passed by all other vehicles on the road. This was either passive aggressive, or the van was underpowered – making the voyage longer.

Quality of Experience
Guides, Drivers and Staff
Transport
A better powered van and less aggressive, driving down the long, steep windy road from the top of the Gallipoli war site.
Full Day Tour of Ephesus and Region
Full Day Tour of Ephesus and Region
Turkey

Tour of the frescos, living sites and tile mosaics was a highlight. We almost missed it because it wasn’t offered. The small museum was also a highlight and could have been easily missed. The drive to the hotel from which we embarked to Ephesus, was another long agonizing drive. Without knowing the degree of time spent in vans, we were robbed of choice to change the itinerary

Quality of Experience
I would have loved our guide for the entire Turkey excursion. Once he understood our groups likes and interests, he responded. But by the time he understood us, he wasn’t our guide any longer
Guides, Drivers and Staff
Transport
Drivers were all skilled. But the time in vans was a definite minus.
Full Day Tour to Pamukkale & Hierapolis
Full Day Tour to Pamukkale & Hierapolis
Turkey
Enjoy a Hot Air Balloon Ride in Cappadocia
Enjoy a Hot Air Balloon Ride in Cappadocia
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Transport
Explore The Landmarks of Cappadocia
Explore The Landmarks of Cappadocia
Cappadocia

The experience would have been fantastic- and our guide was exceptional. But, there is no excuse for us having to get up at the crack of dawn to fly to Istanbul and then Cappadocia. The second flight was late and we were exhausted. Therefore, we couldn’t get the maximum enjoyment. Our itinerary had us going directly to Cappadocia (until the day before we were given our flights- a communication came that direct flights were only on some days and we might need to go through Istanbul). It was unbelievably insulting to say the that a direct flight to Cappadocia might not happen well before the flight due to weather. As a pilot, I can tell you that flights will not be cancelled a week before a flight because of weather. I think your local specialist didn’t book our flights until the direct flights were full. We knew the schedule well in advance. She should have booked us promptly so we could get a direct flight. If, indeed the direct flights didn’t go that day, we should have been informed well in advance so we could have choice to make itinerary changes. After all the grueling driving, having a grueling day of flights was particularly unwelcome

Visit to Kaymakli Underground City & Explore area
Visit to Kaymakli Underground City & Explore area
Cappadocia
Quality of Experience
Guides, Drivers and Staff
Our guide knew exactly when to take us so the underground city wasn’t mobbed with large tour groups. There isn’t much space down there and it would have been difficult to navigate it it was full of people.
Transport
Visit to Derinkuyu Underground City
Visit to Derinkuyu Underground City
Cappadocia

We couldn’t go, primarily due to the fact our KimKim contact didn’t get us on a direct flight to Cappadocia.

Quality of Experience
Guides, Drivers and Staff
Transport
A direct flight to Cappadocia so we could go
Local specialist: Zehra Alper

Beginning to the end , our trip exceeded our ...
Italy | Oct 1 - Oct 10, 2026

L
Lisa R.
Columbus, OH | Reviewed on Oct 12, 2026

Beginning to the end , our trip exceeded our expectations.
The golf cart tour of Rome was perfect. Our Guide John Luca was interesting, knowledgeable and fun.!
Each wine tour experience was different and a great experience. We especially liked the small family owned winery in Tuscany. Luci .
Thoughtful detail was evident in the planning by Erica, that made this a trip of a lifetime!

Local specialist: Erica Gerakos
Erica
Erica Gerakos
Local specialist in Kimkim HQ | Replied on Oct 14, 2026

I am so happy the whole trip exceeded your expectations from start to finish. That small family-owned winery in Tuscany is such a special spot. Thank you for the kind words about the planning, it truly means so much to hear this was a trip of a lifetime!

We had the best time in Greece. Our guides made our trip amazing!.
Greece | May 31 - Jun 8, 2026

Jamie
Jamie M.
Atlanta, GA | Reviewed on Oct 12, 2026
We had the best time in Greece. Our guide in Athens and Olympia was amazing - she knew the history and culture and was so engaging. Our Kayaking experince on Santorini was one of our highlights. Our guide was so fun to be with and didn't treat us like tourists who didn't know how to paddle. She took us to an amazing spot for dinner and we truly felt part of her family. Horseback riding on the beach at sunset was spectacular - highly recommend! Finally, our agent Angeliki was so... Read more

We had the best time in Greece. Our guide in Athens and Olympia was amazing - she knew the history and culture and was so engaging. Our Kayaking experince on Santorini was one of our highlights. Our guide was so fun to be with and didn't treat us like tourists who didn't know how to paddle. She took us to an amazing spot for dinner and we truly felt part of her family. Horseback riding on the beach at sunset was spectacular - highly recommend! Finally, our agent Angeliki was so terrific. She listed to what we wanted to do and created a great trip that really focused on cultural imersion and sporty activities. When I found a hotel I could get with points, she wasn't concerned at all and encouraged me to do whatever would make my trip perfect - even though it meant she might not get a fee for that. During our trip she kept in contact and made sure everything went as planned. I highly recommend KimKim and Angeliki!

Local specialist: Angela (Angeliki) Giannioti
Angela (Angeliki)
Angela (Angeliki) Giannioti
Local specialist in Greece | Replied on Oct 13, 2026

Thank you so much, Jamie, for such a wonderful and thoughtful review!

It was truly a pleasure designing your Greek adventure, and I'm delighted that the experiences, especially the kayaking, horseback riding and time spent exploring our history and culture, became such special memories.

For me, creating the right journey is always about what makes the experience meaningful for each traveler, so your words mean a great deal.

Thank you again for trusting me with your trip. I hope Greece will welcome you back for another adventure someday!

Great trip thanks to the guidance and planning of Kimkim
Morocco | Sep 24 - Oct 9, 2026

Gopal
Gopal S.
Minneapolis, MN | Reviewed on Oct 12, 2026
Highly recommend KimKim! The team of Imane & Said were very helpful in choosing and planning the trip. They were great to accommodate our requests for Riads vs hotels etc. Overall they did a fantastic job. Our driver/guide Mayssar was superb; he is knowledgeable, warm, friendly and very accommodating. We might have started with a driver but left with a friend. The trip would not have been good without him! The accommodations were very good - we wanted to experience the Riads and they... Read more

Highly recommend KimKim!

The team of Imane & Said were very helpful in choosing and planning the trip. They were great to accommodate our requests for Riads vs hotels etc. Overall they did a fantastic job.

Our driver/guide Mayssar was superb; he is knowledgeable, warm, friendly and very accommodating. We might have started with a driver but left with a friend. The trip would not have been good without him!

The accommodations were very good - we wanted to experience the Riads and they were very comfortable.

The highlight of our trip was the Sahara desert. The camel ride, jeep ride and the food! The owner/manager Hummou of the camp was superb in taking care of us; I would highly recommend this camp after talking to travelers in other camps. The food was excellent.

The Riad in Dades Gorges was good, and the manager was fantastic. The best food on the trip was at this Riad.

The second best part of the trip was the cooking class. It was done very elegantly.

Our guide in Marrakesh Abde Latif was the best guide we had - His English, knowledge and sharing was very good. Overall the guides were good, and informative.

We enjoyed the family dinners. It would have been nice if the guide stayed with us to translate when we met the Berber family as no-one there spoke english. But we still enjoyed visiting with the family. They were warm and wonderful.

Palais Zahia was just what we had expected a Riad to be; Great workmanship.

The La Kasbah d'Ourika also had some superb craftsmanship and was renovated very nicely.

All in all, we thoroughly enjoyed the trip.

Of course one or two things didn't work out as expected; but the KimKim team was immediately responsive and did their best to straighten it out. Thanks.

Hotel Reviews
Palais Zahia
Old Medina, Tangier

Loved the architecture and craftsmanship. The courtyard with music was maybe the best place in town for dinner. The reception clerk was a bit sour; but didn't matter much. Dinner and service were very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barceló Casablanca
Casablanca

good location and amenities. Room was a bit noisy , Breakfast was excellent

Authenticity & Character
Location
close to sights
Staff
Cleanliness & Comfort
Riad Kalaa
Rabat
Authenticity & Character
Location
Staff
Breakfast was ok not great
Cleanliness & Comfort
Hotel Dar Mounir
Chefchaouen

bathroom had a smell, too many steps ,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
smell in bathroom , no hot water for part of the day
Riad Fes Nass Zmane
Fes

great vibe , loved the size of the room and the decor, Excellent food

Authenticity & Character
Location
Staff
Mariam was super
Cleanliness & Comfort
Sahara Eden Camp
Merzouga
Authenticity & Character
Location
Staff
Hummou was an amazing host
Cleanliness & Comfort
great amenities, food was excellent
Dar Rihana Dades
Douar Aït Ouffi

Mohammed and his staff were the best and made up for a oK room

Authenticity & Character
Location
nothing to see or do around it
Staff
food was very well prepared
Cleanliness & Comfort
La Kasbah d'Ourika Restaurant & Spa
Marrakech

place with history and the owner described the renovation using local artisans place was very nicely done

Authenticity & Character
Location
great view of the mountains
Staff
Cleanliness & Comfort
Riad Atrium & Spa
Marrakesh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
An Evening Food Walk in Marrakech
An Evening Food Walk in Marrakech
Marrakesh

ABDELLATIF was fantastic -even though we had been in country for 14 days-he still found lots of new foods for us to try

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss  & Meknes
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss & Meknes
Morocco

Volubilis was good , the other stops were not as interesting

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Fez Medina
Guided Tour of Fez Medina
Fes

liked the ceramics and tannery stops as well as the other artisans Guide Mustafa seemed a bit rushed and walked ahead -not as chatty

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Transfer from Fes to Merzouga via Erfoud & Camel Ride
Morocco

skip Ifrane

Quality of Experience
Food
well prepared food
Guides, Drivers and Staff
Transport
Camel ride was great
A Nomad Family and the Music of the Desert
A Nomad Family and the Music of the Desert
Merzouga
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Dades Valley via Todra Gorges
Transfer to Dades Valley via Todra Gorges
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Hike through Berber Villages
Hike through Berber Villages
Morocco

Mohd was a good guide for the hikes , but did not stay for the meal , would have been good for him to stay so we could converse with the family

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Three Hour Cooking Workshop at La Maison Arabe
Three Hour Cooking Workshop at La Maison Arabe
Marrakesh

HIGHLIGHT of the trip

Quality of Experience
Mohd was so knowledgeable and friendly and shared a to of info
Guides, Drivers and Staff
Transport
Guided Tour of Tangier: Where Two Worlds Meet
Guided Tour of Tangier: Where Two Worlds Meet
Tangier
Quality of Experience
Guides, Drivers and Staff
Guide was not great
Transport
Guided Hike to the Akchour Waterfall.
Guided Hike to the Akchour Waterfall.
Chefchaouen

Guide was not chatty or share much info

Quality of Experience
Guides, Drivers and Staff
Guide went off for 30 min and didnt say where he was going
Transport
Dine with a Local Family
Dine with a Local Family
Morocco

Yaseen and family were fun to meet

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Guided Tour of Marrakech
Half-Day Guided Tour of Marrakech
Marrakesh

BEST guide Abdellatif

Quality of Experience
informative communicated well , good English
Guides, Drivers and Staff
Transport
Guided tour of Marrakech's Gardens
Guided tour of Marrakech's Gardens
Marrakesh

Secret garden was nice but nothing spectacular Menara was not worth the trip

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Hercules caves
Explore Hercules caves
Tangier

SKIP

Quality of Experience
Guides, Drivers and Staff
Transport
Sand-Boarding in Erg Chebbi (Free of Charge)
Sand-Boarding in Erg Chebbi (Free of Charge)
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Hassan II Mosque
Guided Tour of Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Imane Ouriche
Imane
Imane Ouriche
Local specialist in Agadir | Replied on Oct 13, 2026
Dear Gopal, Thank you so much for taking the time to write such a detailed and thoughtful review! It was a real pleasure planning this journey with you, and I’m delighted the Riads felt as special as you hoped. It’s wonderful to hear that the Sahara was the highlight of your trip, and that Hummou took such good care of you at the camp. I’m also very happy the cooking class at La Maison Arabe was such a success, and that Mohammed and his team in Dades made your stay there so memorable. We’ll... Read more

Dear Gopal,

Thank you so much for taking the time to write such a detailed and thoughtful review! It was a real pleasure planning this journey with you, and I’m delighted the Riads felt as special as you hoped.

It’s wonderful to hear that the Sahara was the highlight of your trip, and that Hummou took such good care of you at the camp. I’m also very happy the cooking class at La Maison Arabe was such a success, and that Mohammed and his team in Dades made your stay there so memorable. We’ll be sure to pass your kind words on to Mayssar. “We started with a driver but left with a friend” is exactly the kind of connection we hope our travelers make. Abdellatif will also be thrilled to hear he was your favorite guide!

Thank you as well for your honest feedback on some of the guided tours and activities. We take it seriously and will use it to keep improving our trips. I’m also glad Said was able to support you quickly during your trip whenever something came up.

We hope to welcome you back to Morocco again!

Regards,
Imane

Awesome First KimKkm Trip
France | Oct 5 - Oct 11, 2026

Mary
Mary C.
Ashburn, VA | Reviewed on Oct 12, 2026
The agent we used listened to what we wanted to do and designed a great trip. The local guides were wonderful and always on time. The day trips were a great selection and hit the mark for what we wanted to see. The itinerary that KimKim sends is very detailed and included all the links and information that we needed. Great trip, we are definitely using KimKim again. Read more

The agent we used listened to what we wanted to do and designed a great trip. The local guides were wonderful and always on time. The day trips were a great selection and hit the mark for what we wanted to see. The itinerary that KimKim sends is very detailed and included all the links and information that we needed. Great trip, we are definitely using KimKim again.

Hotel Reviews
Hôtel des Artistes
Lyon

Excellent location in Lyon. Very good breakfast and helpful staff. Good value for the price.

Authenticity & Character
Old-world character.
Location
Centrally located. easily walkable around town.
Staff
Helpful with translating a dinner recommendations. .
Cleanliness & Comfort
Comfortable bed. Room was a sufficient size. Updated electric outlets and lighting.
Hotel Regina Avignon
Avignon

Centrally located, a short distance from old-town attractions and restaurants with a very good breakfast. Small but comfortable rooms.

Authenticity & Character
Rooms with a lot of character but on the small side.
Location
A short walk to historic attractions.
Staff
Cleanliness & Comfort
Very clean.
Activity Reviews
Avignon Private Guided Walking Tour with a Licensed Guide
Avignon Private Guided Walking Tour with a Licensed Guide
Avignon

Excellent guide who had a deep knowledge of the history of the city and historic spaces.

Quality of Experience
Guides, Drivers and Staff
Full Day Exploration of St Remy and Arles
Full Day Exploration of St Remy and Arles
Avignon

We spent most of the day in Arles because we had been to St Remy the previous day. Our very knowledgeable guide walked the town with us and discussed the history of the town and its association with Van Gogh.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Annecy Day Trip
Private Annecy Day Trip
Lyon

Excellent day spent learn g about this city. Our guide was quite knowledgeable and spent the day teaching us the history and culture. We spent two hours on a tour of Lake Annecy that was highlighted by a fondue lunch on the water. There was a festival in town on the day we were there, so there was a lively and crowded atmosphere.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Old Town Food Walk
Old Town Food Walk
Lyon

The guide was extremely knowledgeable and friendly. The description of this day did not quite match up to our experience but what we did experience was very good.

Quality of Experience
Guides, Drivers and Staff
Afternoon Saint-Rémy, Les Baux & Pont du Gard Experience
Afternoon Saint-Rémy, Les Baux & Pont du Gard Experience
Avignon

Loved seeing the smaller towns and small alley streets.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Chreist
Liz
Liz Chreist
Local specialist in Kimkim HQ | Replied on Oct 13, 2026
Thank you so much for your kind review. It was truly a pleasure working with you to design this journey through Provence and Lyon. I'm especially happy to hear that the itinerary, guided tours, and local experiences were such a great fit for what you wanted to see and do. From our first conversations, it was clear that you had a thoughtful vision for your trip, and I loved helping bring it to life. Hearing that the guides were knowledgeable, punctual, and engaging, and that the day trips met... Read more

Thank you so much for your kind review. It was truly a pleasure working with you to design this journey through Provence and Lyon.

I'm especially happy to hear that the itinerary, guided tours, and local experiences were such a great fit for what you wanted to see and do. From our first conversations, it was clear that you had a thoughtful vision for your trip, and I loved helping bring it to life. Hearing that the guides were knowledgeable, punctual, and engaging, and that the day trips met your expectations, is incredibly rewarding.

Thank you as well for sharing your feedback on the hotels and activities. I'm delighted that you enjoyed the central locations in both Avignon and Lyon and that experiences such as Annecy, Arles, and the Lyon food walk added memorable moments to your journey.

Most of all, thank you for trusting me with your travels. It means so much to know that you felt well prepared and supported throughout the process. I would be honored to help plan your next adventure whenever you're ready.

Wishing you many more wonderful travels ahead, Kimkim is always ready to plan your next adventure!

Liz

Would 100% Do Again
Scotland | Sep 21 - Sep 30, 2026

J
Jennifer F.
Dallas, TX | Reviewed on Oct 12, 2026

I initiated this trip as planning for my parents and then had Aleksandra communicate directly with them on specifics later on. She did such a fantastic job and communicated well. Made me feel at ease in using this service, and felt that my parents were in good hands in their planning of the remainder of their trip.

Local specialist: Aleksandra Sheb
Aleksandra
Aleksandra Sheb
Local specialist in England | Replied on Oct 14, 2026

Hello Jennifer,

Thank you so much for your beautiful words! ❤️ I’m truly grateful for your trust in me to take care of your parents’ travel plans, and it makes me so happy to know that I could give you peace of mind and make you feel they were in good hands. It was an absolute pleasure helping them, and I hope they create wonderful memories on their journey!

Sincerely,
Aleksandra

Noga helped us plan a long awaited trip to Ic...
Iceland | Sep 7 - Sep 14, 2026

Judy
Judy J.
Los Angeles, CA | Reviewed on Oct 12, 2026
Noga helped us plan a long awaited trip to Iceland. She worked with our original idea of "how hard can it be to drive around Iceland in a week" to a much more realistic and enjoyable experience. We were able to visit the Snaefellsness Peninsula, Golden Circle and southern area of Iceland, which gave us a best of Iceland experience! Our hotels were comfortable and close to the activities we had planned. The food was delicious with each accommodation having a restaurant on-site! After... Read more

Noga helped us plan a long awaited trip to Iceland. She worked with our original idea of "how hard can it be to drive around Iceland in a week" to a much more realistic and enjoyable experience. We were able to visit the Snaefellsness Peninsula, Golden Circle and southern area of Iceland, which gave us a best of Iceland experience!

Our hotels were comfortable and close to the activities we had planned. The food was delicious with each accommodation having a restaurant on-site!

After arriving in Reykjavik early in the morning and taking a stroll around the Hallgrimskirkja church and having a bite to eat at the Cafe Loki (highly recommend!), we drove a couple hours north to the Hvammsvik Hot Springs. This was one of the best experiences that Noga arranged for us. It's smaller with several small pools set in the rocks leading down to the bay, where you could take a cold plunge! They also had a sauna one could enjoy. The setting was intimate, and the cafe attached to the hot springs served delicious food and drinks. Of note, we also experienced the Blue Lagoon on our last day in Iceland, and hands down, the Hvammsvik Hot Springs far outweighs that over crowded tourist blight.

Another fun thing Noga arranged for us to do was the Thorsmork Super Jeep Experience! Simeon was our guide/driver and we couldn't have had a better time. We were in a group of 7 which was perfect for this adventure. Simeon was informative with a dry sense of humor, which we all appreciated! The landscape was outstanding. We stopped at different sites, including a glacier that we could walk up to (gulp!).

Having a car allowed us the freedom to change our plans on the fly when our planned Glacier Lagoon by Zodiac Boat tour was canceled due to high winds. We were still able to enjoy seeing the floating ice in the lagoon, but decided to continue down the coastline to the small town of Hofn! We had a lovely lunch and explored the area before driving back to our hotel at Nupar.

All-in-all, we had a trip of a life-time in Iceland and we couldn't express our thanks to Noga and KimKim any deeper for arranging this for us!

Hotel Reviews
Fosshotel Stykkishólmur
Stykkishólmur

Our room at the Fosshotel Stykkisholmur was on the larger size, situated on the corner of the building overlooking both the town and water! We had a small refrigerator and separate chairs and table at which to sit.

Authenticity & Character
This was more of a business hotel, but very comfortable rooms.
Location
The hotel is located close enough to town that you could walk to restaurants and stores. The local pool is a short walk from the hotel. We did a drive around the Snaefellsnes peninsula which was easily accomplished from this location!
Staff
Staff were all very pleasant and happy to answer any questions we had.
Cleanliness & Comfort
The bed was comfortable and the room was clean!
Hotel Vos
Hella

We spent two nights at the Hotel Vos, which is a small family run hotel located in the countryside near Þykkvibær, South Iceland. Because it's smaller, there is no formal check-in/out process - you do that online once you arrive. You're given a code for your room door and make your way to your room, which is easy to do since it's all on one floor. Parking is free right outside the hotel. The hotel is situated a short distance off the road, so the rooms were nice and quiet! The breakfast was good with fruit, pastry, breads, sliced meats and cheese, etc. We ate our dinner here both nights as the food was delicious! We used the Hotel Vos as a jumping off point to explore Hella and do the Thórsmörk Super Jeep Experience (a must do experience!).

Authenticity & Character
The Hotel Vos was in a rustic setting with horses in the nearby field as well as fields surrounding the area.
Location
Nice inbetween location from the Golden Circle and activities in Hella.
Staff
We really didn't have much interaction with the staff other than the restaurant waitress, who was very sweet.
Cleanliness & Comfort
The bathroom was a nice size. The bed was comfortable and there was a couch and table so you had somewhere other than the bed to sit!
Fosshotel Núpar
Kálfafell

Our room was nice but rather spartan. One nice thing was the small semi-private patio you could walk out on to view the surrounding landscape right from your room! The restaurant food was quite good, which was nice as there really aren't any other restaurants nearby. The bed was comfortable and the room was clean.

Authenticity & Character
This was more a business type hotel.
Location
Good location for day trips to activities and sights around Vik and Hofn.
Staff
The staff was helpful in letting us know about the aurora wake-up call list we could be added to (alas, no Northern lights).
Cleanliness & Comfort
The bed was comfortable and the room was clean
Hotel Muli
Reykjavik

The Hotel Muli actually turned out to be a bit better than expected. The room was clean and bed comfortable. It was a bit funky in that the elevator had doors on both ends so you had to exit on the right side to get to your room. Parking was on the street, which we felt lucky to get a spot. There are several very good restaurants within walking distance.

Authenticity & Character
It was a very basic hotel, clean but nothing outstanding in character.
Location
The hotel is a bit out of the way if you're coming from the Blue Lagoon area and then returning to the airport the next morning.
Staff
The front desk staff was great. We let her know we would be leaving early in the morning to catch our flight, and she arranged for a sack breakfast to be dropped off at our room later that evening.
Cleanliness & Comfort
The bathroom was nice and the bed was comfortable.
Activity Reviews
Kirkjufellsfoss
Kirkjufellsfoss
Iceland

Since this was on the way to other sights, we made a quick stop to view the small series of waterfalls a short distance from the parking lot.

Thórsmörk Super Jeep Experience
Thórsmörk Super Jeep Experience
Iceland

We loved our experience on the Thórsmörk Super Jeep Experience! We were fortunate to have a small group (7 of us), where other groups had 10-15. Our driver, Simeon, had a dry sense of humor which fit our style perfectly! Once we were fully off-road, Simeon made several stops to view out of the way waterfalls and a glacier you could walk up to! We stopped for a delicious lunch at a remote cabin used by the "forest service" types. There was a short hike one could do or you could just relax on the couches and admire the view! Simeon did a great job explaining how earlier settlers used to travel the same path we took, as you couldn't call most of the trip a road. We did several river crossings and appreciated his expertise in navigating the terrain. He made it look so easy (it wasn't!).

Quality of Experience
It was great to be out in the way beyond where you couldn't go on your own!
Food
The provided lunch was typical Icelandic food - a delicious chickpea salad with rye crackers, fruit and drink as well as a brownie!
Guides, Drivers and Staff
Our driver/guide, Simeon was the best!
Transport
Our vehicle comfortably carried 8 people in total.
Hvammsvík Hot Springs Experience
Hvammsvík Hot Springs Experience
Iceland

We thoroughly enjoyed our visit to the Hvammsvik Hot Springs. The location was on the way from Reykjavík to the Snæfellsnes Peninsula. We arrived that morning and did a quick walk around Reykjavik and then drove to the hot springs, about an hour away. The location is perfect. You don't think it's going to be that special until you get closer to the actual building and hot springs. The small cafe attached to the hot springs has delicious drinks and food. When you're ready to enter the hot springs, you're given a towel and water shoes. There are lockers for your clothes and showers. There are several small hot springs you can use ,depending on how hot you want your water to be. The different pools lead up to the Whale Fjord, where you can do a cold plunge. They also have a sauna for your use.

Quality of Experience
The ambience was superb!
Local specialist: Noga Heyman
Noga
Noga Heyman
Local specialist in Kimkim HQ | Replied on Oct 23, 2026

Thank you so much, Judy! I loved working with you and am so glad you had an amazing time in beautiful Iceland. Hvammsvík Hot Springs may be my very favorite lagoon in Iceland, so I'm happy to hear you agree 😊 I hope you'll decide to visit again one day and I'll look forward to working together then!

Be flexible
Morocco | Oct 1 - Oct 10, 2026

Nancee
Nancee S.
Phoenix, AZ | Reviewed on Oct 12, 2026
Where to start? Marrakech: the Diamond Riad was gorgeous, the food from the hotel was great including the breakfasts. In the morning , we had another guest open our room door and entered into our room when we were in it! We addressed with the front staff who denied that she gave the key to someone else, another guest, and had no idea how that could’ve happened. No apologies offered. We were told the night before that our third night was canceled and there was no room for us at the hotel. So... Read more

Where to start? Marrakech: the Diamond Riad was gorgeous, the food from the hotel was great including the breakfasts. In the morning , we had another guest open our room door and entered into our room when we were in it! We addressed with the front staff who denied that she gave the key to someone else, another guest, and had no idea how that could’ve happened. No apologies offered. We were told the night before that our third night was canceled and there was no room for us at the hotel. So we had to pack up and move to another location in the morning. We had plans to return to some places in the Medina but we were unable to. We planned on a food guide our first evening and he was about 45 minutes late. He was too soft spoken and did not offer an expectation for the evening. We felt rushed and had to walk quickly to keep up with him. We recommend not having your food tour on the first night in country if you are able. Our tour guide Goshen for the Medina was very good. We did not feel rushed and were often told to take our time.
Next stop: Riad Dar Imil. The room was very nice but we didn’t have much time in the room as we arrived in the evening. The food was decent.
The hike with Hassan and lunch with a Berber family was a disaster in our opinion. It never occurred. We walked for 30 minutes stopped, had a tea, and spent another 60 minutes walking to and through a village. The meal was in a big room meant for many people where we ate by ourselves and five cats. After our lunch of 30 minutes, our guide napped and returned to our room 60 minutes later. He then guided us for 10 minutes down to our driver. He was not friendly when we asked him about meeting the family. He said they were at a wedding. There were no children to give candy to that we had and he took the whole bag for his family. This was one of the main things that we were looking forward to on this trip and it didn’t happen. We are very disappointed in this aspect. We highly recommend that you do not use Hassan for any guiding! As far as having lunch with a Berber Family, I highly recommend that this is pre-organized before anyone wants to do this.
Dar Rihana Dades was our next hotel. The hotel was beautiful. The food was easily five stars. The chef could be on a cooking show and would probably win. The staff, mainly the main person who ran the restaurant and hotel was phenomenal.
Our guide, Mohammed took us into the monkey fingers trail. He was kind, patient, and knowledgeable. This experience for us was phenomenal.
Onto Merzouga. While our accommodation was a tent in the Sahara, it was meant to be two nights and we only had one night. We also requested for a stargazer experience and that did not happen either. The accommodation was very nice, and the staff was wonderful. The camel ride into the camp was good, but our guide was not good. We recommend you do not use him again. He tried to sell us sand!! At first he said it was a gift to us and then at the camp, he said we owed him 100 dh! The food was terrible at the camp! Cold and flavorless.
The next day, we had a Jeep tour with Abdul. He was a fantastic guide. Patient, very knowledgeable, and friendly. Five stars for him and the tour. We stayed in Riad Villa Amood. The hotel was beautiful, comfortable sleep, and the food was great!
The Fossil museum for us was definitely worth a stop.
The drive to Fez was very long. We wish we would’ve stopped halfway to sleep and relax a little bit. Please change the time on the itinerary to 9 + hours instead of 7.
The accommodation in Fes was 3 stars while we felt the staff member/manager was not very friendly, the dinner we had there was terrible as well as the two breakfasts. The bread was at least two days old. There was no protein or fruit served, and the coffee was average. The guide (Mustfa) in the Medina was a three star. He was knowledgeable, he knew where things were in the Medina, But our heart belief felt like he had done this a 1000 times and he had lost his passion for the job. Our meal in the Medina was awesome- Berrada Family. The places he took us to were geared for sales. We did not like this. The carpet place took over an hour! A discussion needs to happen between the Medina guide and the clients as to what the clients want to see and how long they want to see it for. There were some things that we wanted to see, but we ran out of time because we spent so long in the carpet place. The mosaic and pottery factory tour was good but the high pressure salesman was not ok. The owner even followed us out to our car!
Rabat we could’ve skipped, and Casablanca was enough to have our mosque tour and leave.
Be prepared with enough cash for tipping your guides every day.
Our driver, Samir, was friendly, knowledgeable, and an expert driver. He always provided water for us everyday.
Expectations for the day as far as stops (we could have missed the movie set place as we had to rush to our camel ride), toilet breaks, and lunch breaks should be discussed every morning. There were a few days where we felt hungry and had no place to stop and eat. Expectations between client and the tour guides should also be discussed before the tour. We felt we spent too much time doing things in the Medinas that we didn’t want to do and not enough time seeing and experiencing the things we wanted to see and experience. For example, the Koranic school inside the Fes Medina.
Overall, Morocco is a beautiful country and people with a wonderful variety of things to experience. KimKim was the disappointment with our itinerary being shuffled around. We would recommend to our friends, but giving them these words of advice.

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Oct 13, 2026
Dear Nancee, Thank you for taking the time to write such a detailed review and for sharing your experience of Morocco. We are delighted that so many moments stood out for you, from the hospitality and cooking in Dades, to the guided hike in the valley, to the Jeep tour and your driver’s care throughout the journey. We have passed your kind words to the people involved, and they were very happy to hear them. We also appreciate your honest comments about the parts of the trip that did not... Read more

Dear Nancee,

Thank you for taking the time to write such a detailed review and for sharing your experience of Morocco. We are delighted that so many moments stood out for you, from the hospitality and cooking in Dades, to the guided hike in the valley, to the Jeep tour and your driver’s care throughout the journey. We have passed your kind words to the people involved, and they were very happy to hear them.

We also appreciate your honest comments about the parts of the trip that did not match your expectations, especially the accommodation changes. We always work to give our travelers a smooth and comfortable journey, and your feedback gives us useful details to make the experience even better.

Your practical suggestions are valuable too. Discussing the day’s plan with guests each morning, allowing realistic driving times, and keeping the first evening lighter after arrival are all ideas we will apply to future itineraries.

Thank you again for your thoughtful review and for recommending Morocco to your friends. Should you ever return, we would be glad to welcome you again and plan another memorable journey.

Warm regards,
Mohamed

I went to Florence and Rome with my adult son...
Italy | Oct 4 - Oct 10, 2026

T
Tracy G.
Atlanta, GA | Reviewed on Oct 12, 2026
I went to Florence and Rome with my adult son in October 2026 in a trip planned by Erica and KimKim. We had previously used KimKIm for a trip to Iceland in April 2025. Once again, the experience was fabulous. The booked tours were fun and sparked curiosity. The interactions with everyone, including the cab drivers was terrific. It was a completely worry free experience. My son and I both remarked that the pacing of the trip was excellent, with a good mix of scheduled activities and free time... Read more

I went to Florence and Rome with my adult son in October 2026 in a trip planned by Erica and KimKim. We had previously used KimKIm for a trip to Iceland in April 2025. Once again, the experience was fabulous. The booked tours were fun and sparked curiosity. The interactions with everyone, including the cab drivers was terrific. It was a completely worry free experience. My son and I both remarked that the pacing of the trip was excellent, with a good mix of scheduled activities and free time to explore on our own.

Want to specifically call out Manuel who was our guide on our hike in Fiesole. He was incredibly knowledgeable about flora and fauna, passionate about nature and just completely delightful. We like to hike and found this hike pleasant, moderately challenging and a nice break from being in cities.

I want to give a shoutout to Mattei who was the cab driver who rescued us when we got off the train in Rome at the wrong station. I texted him, said what happened and his reply was "be there in 10 mins." Amazing.

Our sunset food tour with John Paul was fabulous on multiple levels (suppli ... yum!) but he encouraged interaction among those on the tour and that proved delightful. He also recommended a hike up to Janinculum Hill for views of the city, which we did the next day.

Our tour of Florence with Erica, the Vatican with Gaia (who coped with bad weather and long lines with grace), and the Colisseum with Julia were also terrific.

We stayed at Antica Torre in Florence, which was ideally situated, historic and beautiful. Our room was on the small side but beautifully appointed with a view of the Duomo, so hard to complain. Also, the breakfast was outstanding and afforded a beautiful view of the city. In Rome we stayed at Hotel Colors Navona, which was more modern, featured a bigger room. It was well located, had less charm and the breakfast was a fairly typical hotel breakfast. But none of that should be construed as a complaint. It was more than fine.

Hotel Reviews
Antica Torre di Via Tornabuoni
Florence

Hotel was charming, as is Florence in general. It featured a perfect location, staff was helpful. Room was a little on the small side but beautifully appointed. Breakfast was first rate, from the food, the service and the setting.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Navona Colors
Rome

A very nice more modern hotel well situated in Rome. Walkable to Pantheon (10 minutes); Trevi fountain (15 minutes), Vatican (30 minutes); Colosseum (30 minutes). Room was spacious, well appointed. We booked a cab through the front desk the day before to take us to the Vatican because we were worried about rain. But the morning of, the cab didn't show up and the clerk said there was nothing she could do. We wound up walking and that was fine but added stress to the morning. The breakfast was a typical hotel breakfast. Fine but nothing memorable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private City Walk with Michelangelo's David
Private City Walk with Michelangelo's David
Florence

Erica, the guide, was lovely and engaging. The way she navigated the Accademie was exceptional and in addition to getting us into see the David without a line, she showed us some other exceptional highlights, including the Stratovarius collection.

Quality of Experience
Guides, Drivers and Staff
Fiesole Hike with Wine & Lunch
Fiesole Hike with Wine & Lunch
Florence

Manuel was a wonderful guide, incredibly knowledgeable about flora and fauna and great about sharing his experiences with olive harvesting in his family. The hike was moderately challenging which was great for us (a 62-year-old woman and my 30-year-old son), the views breathtaking -- the secret bench is just beyond words. Lunch at Fattoria Di Maiano was one of our best meals, the setting was divine. This felt like a bit of an "off the beaten path" excursion and is highly recommended.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel Highlights with St. Peter's Basilica
Vatican & Sistine Chapel Highlights with St. Peter's Basilica
Rome

Gaia the tour guide was very good in dealing with long lines and bad weather. The only downside of this tour was that Pope Leo was using St. Peter's so we did not get to go inside the basilica, but that is not an issue with the tour or the guide. Gaia's explanation of the amazing works of art in the Vatican museum was exceptional.

Quality of Experience
Guides, Drivers and Staff
Colosseum & Roman Forum Visit with Arena Floor Access
Colosseum & Roman Forum Visit with Arena Floor Access
Rome

This is was great. Julia was a knowledgeable and funny guide. I didn't realize that this tour would take us to Palatine Hill so that was an added bonus.

Quality of Experience
Guides, Drivers and Staff
Food & Wine Sunset Walk in Trastevere
Food & Wine Sunset Walk in Trastevere
Rome

John Paul was our guide for this tour which was a surprising highlight of the trip. He was incredibly knowledgeable about Rome, history, and food. He encouraged participants to interact with each other which added intimacy to the experience. He introduced us to suppli, which was incredible both in taste and in its story. He told us what to look for between authentic and "tourist trap" eateries. And he recommended the view from Janiculum Hill, which we did the next day during a free afternoon.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Erica Gerakos
Erica
Erica Gerakos
Local specialist in Kimkim HQ | Replied on Oct 14, 2026

Thank you so much for your thoughtful and detailed review. I'm so glad the pacing felt right and that the whole trip was worry-free from start to finish. I am especially happy to hear the Fiesole hike with Manuel was such a wonderful experience - the hike, the scenery, the meal - I know this was something you were really looking forward to!

From Lagos to Porto and beyond Portugal is beautiful
Portugal | Sep 24 - Oct 7, 2026

suzanne(Sue)
suzanne(Sue) s.
Ottawa, ON, Canada | Reviewed on Oct 12, 2026
We had Two weeks in 2 very different parts of Portugal was just enough time to experience the food, culture, scenery and not t feel rushed. Hector (Espiritu tours) /kim Kim worked closely with us to ensure we had nice accommodations, booked our rental car, and provided great tips on what to see. Our fav spot was the ambiance village in Lagos- and algarve area for scenery. Get à car 4/5 days to do detours along coast and we drove to Sevilla Spain for 1 night. Food delicious everywhere.... Read more

We had Two weeks in 2 very different parts of Portugal was just enough time to experience the food, culture, scenery and not t feel rushed. Hector (Espiritu tours) /kim Kim worked closely with us to ensure we had nice accommodations, booked our rental car, and provided great tips on what to see. Our fav spot was the ambiance village in Lagos- and algarve area for scenery. Get à car 4/5 days to do detours along coast and we drove to Sevilla Spain for 1 night. Food delicious everywhere. Do the 2 hr e-tuk tuk tour with a local (white tuk tuks !! not the ones blasting music) Lots of history !! Breakfasts were great ! Try white port, go see Porto it’s beautiful. And do a-sunset sail boat in Porto ! Thank you Hector !

Hotel Reviews
MeraPrime Gold Design Hotel
Lisbon

Great central hotel very nice staff. Only thing missing was that they don’t have wine or snacks onsite . Rooms are small so don’t pack large suitcases.

Authenticity & Character
Loves the tiny balcony comfy beds
Location
Walking easy to main square on the river and to restaurants but very hilly to some
Staff
Friendly helpful spoke Eng and French
Cleanliness & Comfort
Bed and pillows very comfy
Costa D'Oiro Ambiance Village
8600-544

10 out of 10 ! for layout/place to park car. Very central for exploring. Huge included breakfast spread. Quick to get to Bengali caves boat tour do it!! Highlight of our trip . About 30 min cab to the Quinta lunch at vineyard (do it!!) 2 complaints 1. pillow was too squishy,and 2. they had -scented toilet paper??? No where else in Portugal that we stayed did. I’m very allergic to some fragrance so I actually went and bought my own :(

Authenticity & Character
Was like your own little villa. We were on ground floor. Had our own little table /chair overlooking little pool beautiful bougainvillea
Location
Easy walk to see sunset over dunes you don’t have to go the full way . Quiet nice pool
Staff
Friendly
Cleanliness & Comfort
Better pillows (they were way too flat)
AP Eva Senses
Faro, Algarve

Huge room with view of Marina . Literally no parking /stoppinnarea all fulleven though it was late Sept . Had to park really far away and drag suitcase

Authenticity & Character
Stunning view over the water-beautiful sunset
Location
Hotel should have an agreement w a parking garage next to it
Staff
Front desk with advice on parking
Cleanliness & Comfort
Bed and pillows perfect
Casa Romana Hotel Boutique
Sevilla

Hotel is great but Street was fully dug up in front so very difficult to drag suitcases from parking along a single file cobblestone sidewalk . Plus construction noise. They told us work going on since May and won’t be done until maybe Nov . The rooftop plunge pool was Fantastic . Hotel is close walking distance to authentic flamenco show.

Authenticity & Character
Interesting inner sitting area
Location
Close to restaurants and flamenco show
Staff
Helped us find parking lot (detour because of construction)
Cleanliness & Comfort
Good bed and pillows Hotel clean
Dorma Almada Porto
Porto

Great location , comfy rooms, short walk to some attractions.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lobby/rooms all nice comfy bed
Activity Reviews
Explore Lisbon by Electric Tuk-Tuk
Explore Lisbon by Electric Tuk-Tuk
Portugal

You need to do this! Get a driver who is local and learn so much in a short time . Jon was great! Grew up in Lisbon!! There is no way you can see as much walking the up and downhills is insane

Quality of Experience
Transport
Toured old city - spectacular view over to Great views narrow streets lots of fun
Exploring Sintra & Cascais:  Palaces, Cliffs & Coastline
Exploring Sintra & Cascais: Palaces, Cliffs & Coastline
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Algarve Wines & Traditional Lunch at a Quinta
Algarve Wines & Traditional Lunch at a Quinta
Portugal

Spectacular lunch in this very old authentic spot . Met some nice people from Uk and USA

Quality of Experience
Authentic and beautiful
Food
Delicious simple spread
Transport
Take an uber or bolt
Explore Porto’s Hidden Gems with a Local Guide
Explore Porto’s Hidden Gems with a Local Guide
Porto

Loved the 2 hour e- tuk tuk tour. Great way to get a feel for this beautiful city!

Quality of Experience
Porto is pretty lots of history/architecture
Guides, Drivers and Staff
Friendly and proud of their city/portugal
Transport
Into the Sea Caves of Lagos: Ponta da Piedade by Boat
Into the Sea Caves of Lagos: Ponta da Piedade by Boat
Portugal

You have to see it to believe how stunning it is! We took the boat (not kayaks) and jumped into the Atlantic from the boat :) so fun

Quality of Experience
Guides, Drivers and Staff
Transport
Uber to boat launch area to save time
Portugal - Important Trip Information: Please Review Before Departure
Portugal - Important Trip Information: Please Review Before Departure
Portugal

Hector did a great job putting together all kinds of tips and even some helpful Portuguese phrases :) and restaurant recommendations

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Private Transfer {{start_location}} to {{end_location}} via Nazaré & Óbidos
Portugal

Amazing experienced driver helped us maximize our time where we wanted to in Nazare. Great way to see more of Portugal on way out!

Quality of Experience
Guides, Drivers and Staff
Fantastic driver very kind, lots of interesting discussions along the way
Transport
Local specialist: Hector Molina
Hector
Hector Molina
Local specialist in Madrid | Replied on Oct 13, 2026
Hi Suzanne,
Thank you so much for your kind words and for taking the time to share your experience! It was a pleasure helping you plan yourtrip to Portugal, and I’m delighted to hear that you enjoyed the accommodations, local cuisine, and beautiful scenery along the way.
I love hearing that Lagos and the Algarve were among your favorite spots, and that you had the chance to explore Porto and even venture into Seville! Thank you as well for sharing your recommendations with other... Read more

Hi Suzanne,
Thank you so much for your kind words and for taking the time to share your experience! It was a pleasure helping you plan yourtrip to Portugal, and I’m delighted to hear that you enjoyed the accommodations, local cuisine, and beautiful scenery along the way.

I love hearing that Lagos and the Algarve were among your favorite spots, and that you had the chance to explore Porto and even venture into Seville! Thank you as well for sharing your recommendations with other travelers.

It was a pleasure working with you, and I hope you’ll have the opportunity to return and discover even more of Portugal and Spain in the future!

Warm regards,
Hector

Disappointing
Japan | Sep 26 - Oct 10, 2026

E
Edythe V.
Newark, NJ | Reviewed on Oct 12, 2026

Our guides were very good, knowledgeable and engaging.
The person who booked our accommodations
Did not deliver what was promised,. The final agreed to itinerary reserved specific hotel accommodations. At two if the hotels our accommodations were substandard and we paid for the better ones. Our agent , Elizabeth, was a huge disappointment in several important ways. As a result ,
I will never use your company again. I will definitely give you a poor review on trip advisor

Local specialist: Elizabeth Ei Ma

A Wonderful London Experience from Start to Finish!
United Kingdom | Oct 7 - Oct 11, 2026

Robin
Robin C.
Boston, MA | Reviewed on Oct 12, 2026
Our trip to London was absolutely wonderful, and I couldn’t be happier with our experience using Kimkim! From the initial planning stages through our arrival and departure, everything was thoughtfully coordinated and well organized. Jane was a pleasure to work with, responsive to our questions, and accommodating whenever we needed to make adjustments. I especially appreciated the assistance we received when selecting our hotel. Jane was incredibly helpful in working through the... Read more

Our trip to London was absolutely wonderful, and I couldn’t be happier with our experience using Kimkim!

From the initial planning stages through our arrival and departure, everything was thoughtfully coordinated and well organized. Jane was a pleasure to work with, responsive to our questions, and accommodating whenever we needed to make adjustments.

I especially appreciated the assistance we received when selecting our hotel. Jane was incredibly helpful in working through the different options to find accommodations that suited our preferences and budget. We ultimately chose The Queen’s Gate Hotel, and it was amazing! We were absolutely delighted with our choice, and it was the perfect home base for our London adventure.

Our itinerary offered a wonderful combination of British history, sightseeing, and memorable experiences, while still allowing us time to explore on our own.

Some of our favorite highlights included visiting Buckingham Palace and the Queen Elizabeth II exhibition, exploring Westminster Abbey and the Churchill War Rooms, and enjoying a beautiful afternoon tea at Kensington Palace. The entire experience exceeded our expectations, and we came home with wonderful memories!

My only constructive feedback concerns our Windsor Castle, Stonehenge, and Oxford excursion. We had originally booked a tour that included just Windsor and Stonehenge, but unfortunately, the tour operator canceled approximately five days before our departure. Jane and the Kimkim team were quick to accommodate us with an alternative that included Oxford, which we genuinely appreciated.

However, the replacement tour was on a full-size coach bus with a large group, and the day felt very rushed. With three destinations to cover, we had limited time at each location, making it difficult to fully enjoy the experience. In hindsight, I would have preferred a smaller-group or more private tour, even at an additional cost, allowing us more time to explore without feeling hurried.

That said, I recognize that the original cancellation was outside Kimkim’s control, and I appreciate the effort made to ensure we didn’t miss out on these destinations.

Overall, I would absolutely recommend Kimkim to anyone planning a trip to London. The communication, organization, attention to detail, and personal assistance made the entire process easy and enjoyable. I would happily use their services again for a future adventure!

Hotel Review
The Queens Gate Hotel
London

We absolutely loved our stay at The Queen’s Gate Hotel during our recent trip to London! The hotel was a wonderful choice for our visit. Its location in South Kensington was fantastic, with easy access to so many of the attractions we wanted to explore, while still being situated in a lovely neighborhood. We were especially pleased with how well the hotel suited our needs as two friends traveling together. It provided a comfortable and welcoming home base after our very full days of sightseeing, shopping, and exploring London. We couldn’t have been happier with our choice of accommodations. The Queen’s Gate Hotel was a wonderful part of our London experience, and I would absolutely recommend it to anyone planning a visit. We would happily stay here again!

Authenticity & Character
Neighborhood was great
Location
Great location in Knightsbridge!
Staff
Friendly and helpfull
Cleanliness & Comfort
Rooms were pristine!
Activity Review
Soho Evening Food Tour
Soho Evening Food Tour
London

We enjoyed our London food tour and appreciated the opportunity to explore different places and sample a variety of foods. However, I felt the experience was better suited for an afternoon outing rather than an evening food tour. As our guide explained, the tour was originally designed for the afternoon, and that became apparent in the types of establishments we visited. We began with a cinnamon bun and continued to several casual, quick-service locations, including a very small Chinese takeaway. While it was interesting to experience these different spots, the overall selection felt more like a casual daytime food crawl than the evening culinary experience we had anticipated. I would have preferred a little more variety in the atmosphere and dining experiences, particularly given the evening timing. Overall, it was a pleasant experience, but I would recommend positioning this particular tour as an afternoon activity or adjusting the stops to better complement an evening outing.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Oct 12, 2026
HI Robin Thank you for taking the time to write such a detailed and constructive review following your recent travel experience with us. Your feedback is greatly appreciated. Your feedback for the Soho Food Tour was fundamental to our future trips and I will definitely share that with my colleagues. The team and I simply love that your favorite highlights included visiting Buckingham Palace and the Queen Elizabeth II exhibition, exploring Westminster Abbey and the Churchill War Rooms, and... Read more

HI Robin

Thank you for taking the time to write such a detailed and constructive review following your recent travel experience with us. Your feedback is greatly appreciated.

Your feedback for the Soho Food Tour was fundamental to our future trips and I will definitely share that with my colleagues.

The team and I simply love that your favorite highlights included visiting Buckingham Palace and the Queen Elizabeth II exhibition, exploring Westminster Abbey and the Churchill War Rooms, and enjoying a beautiful afternoon tea at Kensington Palace. We are delighted that the entire experience exceeded your expectations, and that you have wonderful memories!

How wonderful that you loved the location and hospitality shown to you at your hotel. This means so much to us and we can see how much you enjoyed your experience.

Thank you once again for traveling with us and we look forward to seeing you again in the future.

All the best, Jane, Meliane & The Team

An unforgettable and unique experience in France.
France | Oct 4 - Oct 10, 2026

Prescott
Prescott D.
Los Angeles, CA | Reviewed on Oct 12, 2026
Alexia really knocked it out of the park! Truly an amazing experience from start to finish. The travel was immaculately coordinated, the daily adventures planned were exciting, and the hotels were fit for royalty! An unforgettable and unique experience in France, perfectly tailored to our dreams. We will absolutely be booking through KimKim again! Read more

Alexia really knocked it out of the park! Truly an amazing experience from start to finish. The travel was immaculately coordinated, the daily adventures planned were exciting, and the hotels were fit for royalty! An unforgettable and unique experience in France, perfectly tailored to our dreams. We will absolutely be booking through KimKim again!

Hotel Reviews
Domaine Sacret Champagne
AY-CHAMPAGNE

Domaine Sacret is an adorable little gem in the heart of Champagne. It felt like coming home each night to hang with family over a few glasses of champgane (daily tastings at 6PM). The staff was incredibly friendly and so so helpful organizing our last minute dinner reservations and helping us get taxi's to and from the area. 10/10!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dandy Hotel & Kitchen
Paris
Authenticity & Character
Location
Right in the heart of the bustling city! So much to eat, see, and do in a very walkable area!
Staff
Cleanliness & Comfort
Local specialist: Alexia Saint-Haont
Alexia
Alexia Saint-Haont
Local specialist in Montpellier, South of France | Replied on Oct 13, 2026

Dear Prescott,
Thank you so much for this wonderful review! “Knocked it out of the park” and “fit for royalty” made my day, and I’m thrilled that the trip felt amazing from the first day to the last. Hearing that the coordination was smooth and that every adventure matched your dreams is exactly what I hope for with each journey with us! Thank you also for choosing KimKim, and I would be delighted to welcome you again! It was such a joy to help you create this trip, and I’d love to plan your next adventure in France whenever you’re ready.

Great Guides - itinerary accuracy lacking
Japan | Sep 29 - Oct 10, 2026

Janet
Janet D.
Phoenix, AZ | Reviewed on Oct 12, 2026
Our initial planning of out trip to Japan was very easy & exciting. Eleanor quickly responded to our questions and understood the type of experience we were looking for. Once we booked the trip and reviewed the itinerary, we found several errors and contradictory information. When this was pointed out, Eleanor quickly acknowledged the mistakes and fixed them. The planning of having to get ourselves to the Kimono experience/tea ceremony first thing on the first morning after arriving was... Read more

Our initial planning of out trip to Japan was very easy & exciting. Eleanor quickly responded to our questions and understood the type of experience we were looking for. Once we booked the trip and reviewed the itinerary, we found several errors and contradictory information. When this was pointed out, Eleanor quickly acknowledged the mistakes and fixed them. The planning of having to get ourselves to the Kimono experience/tea ceremony first thing on the first morning after arriving was stressful, as we had to navigate the subway system during rush hour while we were jet lagged and in a hurry. After that our guides made everything easy and interesting. We enjoyed 5 days of hiking on the Kumano Kodo Trail, also arranged by Kimkim. The luggage transfer was flawless. Our first night accommodation on the hike was by far the best. The host family was warm & inviting. The guest house was excellent. The 2nd night in Chitkatsuru was well below acceptable. After that 3 night of futon on the floor. Would have been nice to have had the option of western style bedding the last night at the resort in Katsura. All-in-all a very good tour.

Hotel Reviews
Karaksa hotel grande Shin-Osaka Tower
Osaka

Easy check in/out. Get location to Shin Osaka train station. Clean & safe. Very friendly staff. Good breakfast.

Authenticity & Character
Location
Close to main transit station and good restaurants.
Staff
Cleanliness & Comfort
Minshuku Takahara Kameya
Tanabe

Host family extremely warm & friendly. Guesthouse very comfortable & private. Amazing view from dining area. Amazing authentic food. Fantastic experience.

Authenticity & Character
Location
Close to Kumano Kodo trail. Great view.
Staff
Cleanliness & Comfort
Kodo-no-Miyako
Tanabe

Approached guesthouse walking through a junk yard. Bare bones inside. No decoration. Had to walk through several rooms and entry to get from bedroom to shower. Several rooms with many boxes stacked against the walls. Food brought in from somewhere and was not very good. Staff not readily available or friendly. Was clean, safe & had comfortable bed.

Authenticity & Character
No character. Sterile. Uninviting.
Location
Opposite direction from town and connecting to the bus the next morning:
Staff
Didn’t seem at all interested in interacting with the guests.
Cleanliness & Comfort
Was clean. Beds were comfortable. Layout of lodging was strange and other rooms were not inviting. Approaching the lodge felt like walking through a junkyard.
Minshuku Yunosato
Tanabe

Clean, comfortable. Private indoor & outdoor onsen. Very friendly and attentive staff. Great food. Authentic experience.

Authenticity & Character
O send. Japanese sleeping. Great food.
Location
On River. Bus stop right outside.
Staff
So friendly and attentive.
Cleanliness & Comfort
Koguchi Shizen-no-Ie
Shingu

Fun atmosphere. Japanese sleeping on floor with bean pillows. Large guesthouse, so a bit impersonal. Good food.

Authenticity & Character
Great greeting upon arrival. Fun bar area.
Location
Right on the trail.
Staff
Friendly staff. 24 hours reception.
Cleanliness & Comfort
Clean. Futon & bean pillows.
Hotel Urashima
Katsuura

Little bit of a walk from bus/train station to ferry. Has both Japanese & Western bedding. Good buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Didn’t use onsens because of strong smell.
Local specialist: Eleanor Chen
Eleanor
Eleanor Chen
Local specialist in Japan and China | Replied on Oct 23, 2026
Hi Janet, Thank you so much for sharing your experience😊! It was a pleasure helping you and your group plan this Japan adventure, and I'm so glad the Kumano Kodo hike turned out to be such a memorable part of your trip. I'm sorry for the confusion in the itinerary and the stressful start to your first morning🙏. You had a lot to look forward to, and I wish that first experience had felt a little smoother for you. Thank you again for your trust and for taking the time to share such... Read more

Hi Janet,

Thank you so much for sharing your experience😊! It was a pleasure helping you and your group plan this Japan adventure, and I'm so glad the Kumano Kodo hike turned out to be such a memorable part of your trip.

I'm sorry for the confusion in the itinerary and the stressful start to your first morning🙏. You had a lot to look forward to, and I wish that first experience had felt a little smoother for you.

Thank you again for your trust and for taking the time to share such detailed feedback🤝. I'm really glad there were so many highlights along the way, and I hope you came home with some wonderful memories of Japan!

Sincerely,
Eleanor

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
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Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

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You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.